Peloton TREAD User manual

USER MANUAL

3
In Studio with Rebecca Kennedy
TABLE OF CONTENTS
Peloton Tread+ User Manual v2.0
GETTING STARTED 16
Logging in 16
Connecting to the Internet 16
USING THE TREAD+ 17
Center Button 17
Speed 18
Incline 18
Free Mode 19
Safety Key 19
Joining a Class 20
Class Types 20
Accessories 21
Class Screen 22
MAINTENANCE 23
Cleaning the Tread+ 24
Maintenance Schedule 24
TROUBLESHOOTING 25
LIMITED WARRANTY 27
SAFETY INFORMATION 04
NOTICES 05
WARNING LABELS 06
Support 07
SPECIFICATIONS 08
Dimensions 10
User Requirements 10
Performance 10
Technology 10
SETTING UP THE TREAD+ 11
Location Requirements 12
Leveling 13
Transportation 14
Storage 14
Plugging in/Powering On and Off 15
Adjusting the Touchscreen 15
The information in this manual may not reect recent updates as we continue to improve our product.
Please see onepeloton.com/manuals for the latest version of the manual.

5
4
NOTICES
1 Reorient or relocate the receiving
antenna.
2 Increase the separation between
the equipment and receiver.
3 Connect the equipment to an
outlet on a circuit different from
that to which the receiver is
connected.
4 Consult the dealer or an
experienced radio/TV technician
for help.
CAUTION:
1 To comply with FCC RF exposure
compliance requirements, a
separation distance of at
least 20 cm must be maintained
between the antenna of this
device and all persons.
2 This transmitter must not be
co-located or operating in con-
junction with any other antenna
or transmitter.
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
must not cause harmful interference,
and (2) this device must not accept
any interference received, including
interference that may cause
undesired operation.
NOTE: This equipment has been
tested and found to comply with the
limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and
can radiate radio frequency energy and,
if not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does
cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more
of the following measures:
Read and follow all warnings,
instructions, and procedures before
using the Peloton Tread+. It is the
owner’s responsibility to ensure that
all users are aware of all warnings and
precautions. Use only as described.
Misuse of this equipment may result
in serious injury or death. Peloton is
not responsible for damage or injury
caused by inappropriate use.
Consult a physician before beginning a
new tness plan. Incorrect or excessive
training can result in serious injury.
If you experience faintness, chest pain,
or shortness of breath, stop exercising
immediately and consult a physician.
Metrics on the screen, including heart
rate monitoring, may be inaccurate. Use
values for reference only.
Keep children and animals away from
the Tread+.
Children under the age of 16 and persons
with reduced physical, sensory, or mental
capabilities that impair the safe use of
the equipment may not use the Tread+.
Children over the age of 16 and persons
with a lack of experience and knowledge
must be given supervision or instruction
before using the Tread+. Do not allow
children to perform maintenance or to
play with the Tread+.
The Tread+ is designed for home use. Do
not use in a commercial or rental setting.
Inspect the Tread+ for loose, worn,
damaged, or incorrect parts before
using. Do not use before parts are
replaced, repaired, or tightened.
Do not wear loose or dangling clothing
while using the Tread+. Keep towels and
loose clothing away from the slat belt.
Make sure your shoelaces don’t extend
past the soles of your shoes.
Users must not be under 105 lb /48 kg
or over 300 lb /136 kg.
Be careful when mounting and
dismounting. Never mount or dismount
while the belt is moving. Use handrails
for support, but avoid resting your whole
weight on the handrails.
When the Tread+ is in Free Mode, the belt
moves freely. If you inadvertently start the
belt moving, you could fall. Never leave
the Tread+ unattended in Free Mode.
If an error occurs during operation, the
Tread+ belt may come to a gradual or
sudden stop, depending on the error and
your speed. Always remain alert while
using the Tread+.
Ensure that the power supply is plugged
into a dedicated outlet that supports 15
amps and complies with local building
codes. Avoid GFCI outlets. Never plug
any power cord directly into
the Touchscreen.
Unplug the Tread+ and remove the
safety key before servicing and when
it is not in use. Always store the safety
key away from the Tread+ and out of
reach of children.
Familiarize yourself with emergency stop
procedures before using the Tread+.
The Tread+ is for indoor use only. Do not
store or operate the Tread+ outdoors,
at high humidity levels, or in damp or
wet locations.
Always keep the running surface clean
and dry.
Set up and operate the Tread+ on a
solid, level surface. Make sure you have
at least 78.7"/2 m of clearance directly
behind the Tread+, and 20"/51 cm of
SAFETY INFORMATION
This product is ANT+™
certied and is compatible
with ANT+ sensors
that support heart rate
monitoring.
clearance on each side of the Tread+.
Keep the area around the Tread+ clear
of furniture, equipment, and accessories.
Use only original parts from Peloton.
Unauthorized changes or modications
to this equipment could damage the
Tread+, impair its operation, and void
your warranty.
Do not attempt to service the Tread+
yourself other than performing the
basic maintenance described in this
manual. Service other than basic
maintenance should be performed by
authorized personnel.
Keep hands away from moving parts.
Never touch the moving belt or reach
under the Tread+ while it is powered on.
The slat belt extends below the surface of
the deck. Never put items under the deck.
Never operate the Tread+ if it isn’t work-
ing properly, or if the power cord has been
damaged. Keep power cord away from
heated surfaces, sharp edges, and water.
Do not soak or spray Tread+ surfaces
with liquid. Clean using a damp cloth.
Do not store items in the side
compartments while the Tread+ is in use.

67
WARNING LABELS
BEFORE USING THE PELOTON TREAD+:
Familiarize yourself with all warnings on
the Tread+ before use. If a warning label
is damaged or lost, contact Peloton for
a replacement immediately.
SUPPORT
QUESTIONS OR CONCERNS
Peloton’s #1 concern is member
satisfaction. If you require assistance
or are experiencing issues with your
Peloton Tread+, please contact member
support for additional help.
US: 1.866.679.9129
Canada: 1.833.821.0099
[email protected]
support.onepeloton.com
When you contact member support,
have the following information ready:
1 Tread+ ID/serial number*
2 Purchase Date
3 Your order number or the email
address associated with your
Tread purchase
*To access the Tread+ ID/serial number
from the touchscreen, tap the • • • icon
at the lower right, and select About.

89
POWER SWITCH /
POWER INPUT
FREE MODE BUTTON
CENTER BUTTON
INCLINE KNOB
TRAY
HANDRAIL
FOOTRAILS
DECK
SIDE COMPARTMENTS
SLAT BELT
SAFETY KEY
VOLUME BUTTONS
SPEED KNOB
SOUNDBAR
USB PORT HEADPHONE JACK
SPECIFICATIONS
TOUCHSCREEN
CAUTION Do not store items in the side compartments while the Tread+ is in use.

11
10
SPECIFICATIONS CONTINUED SETTING UP THE TREAD+
TECHNOLOGY
CONNECTION :
WiFi 802.11a/b/g/n/ac
100 Mbps Ethernet
MIMO 2x2 antenna
ANT+
Bluetooth 4.2
CAMERA :5 megapixel front-facing
SOUND :
20 W soundbar with 70Hz to 20KHz
frequency response
USER REQUIREMENTS
USER HEIGHT RANGE : 4'11"–6'4"/150–190 cm
USER WEIGHT RANGE :105–300 lb/48–136 kg
MINIMUM USER AGE : 16 years
PERFORMANCE
SPEED : 0–12.5 mph/0–20 kmh
INCLINE : 0–15% grade
SCREEN ADJUSTMENT : 0–30° vertical tilt
POWER REQUIREMENTS (US) :
120Vac, 60Hz, 15A dedicated circuit
Avoid GFCI outlets
MEASUREMENTS
DIMENSIONS :
72.5" L x 36.5 " W x 72" H
170 cm L x 93 cm W x 183 cm H
SLAT BELT : 67" L x 20" W/170 cm L x 51 cm W
SCREEN : 32"/81 cm diagonal
SAFETY INFORMATION
Avoid GFCI outlets. If no suitable outlet is available,
contact an electrician.
Use a grounded dedicated circuit capable of carrying 15 or
more amps. If the circuit is not properly grounded there is a
risk of electric shock.
Never put anything under the Tread+ or reach under the
Tread+ while it is powered on.
When installing the Tread+, make sure that the electrical
installation complies with all local codes and ordinances.
Consult an electrician if you are not sure whether your
outlet can support the Tread+.
Keep the area around the Tread+ free of obstructions.
Do not use extension cords or adapters. Do not attach other
appliances to the same circuit.

12 13
78.7" /2 m
20" /51 cm
20" /51 cm
20" /51 cm
yInstall the Tread+ on a hard, at, stable surface.
Avoid high pile carpets. If you put a mat under the
Tread+, choose a hard, thick mat that won't curl up
or interfere with the incline mechanism.
yMake sure you have at least 78.7"/2 m of
clearance directly behind the Tread+.
yThe Tread+ deck can incline to a height of 18”/46
cm. Make sure that the area above your Tread+ is
free of obstructions and that the ceiling height is at
least 2’/61 cm greater than the height of your tallest
Tread+ user.
SETTING UP THE TREAD+ CONTINUED
LEVELING THE DECK
If the deck rocks or wobbles, adjust one or both back feet.
NOTE: The front feet are not adjustable. Do not attempt to
modify the front feet. Attempting to adjust the front feet could
damage the Tread+ and compromise incline accuracy.
1 Make sure the incline is at zero and both front feet rest on
the oor.
2 Determine which rear foot does not touch the oor.
3 Loosen the nut above the foot using a 27 mm or
adjustable wrench.
4 Turn the foot clockwise to lower it, or counterclockwise to
raise it until both back feet rest rmly on the oor. Using the
wrench, tighten the nut to lock the foot.
5 Run on the Tread+ at minimum and maximum incline to reveal
any remaining issues. If you are unable to level the Tread+,
the oor may not be at enough. Try moving the Tread+ to a
different location.
NUT
LEG
FOOT
yMake sure the Tread+ is situated within 5'/1.5 m of
an outlet. The provided power cord must be able to
reach the outlet at minimum and maximum incline,
with some slack. The power cord must never pass
under the Tread+.
y
Bootcamp and Floor classes take place off or
partially off the Tread+. Make sure that you have
adequate space to work out behind or alongside
the Tread+.
LOCATION REQUIREMENTS

14 15
SETTING UP THE TREAD+ CONTINUED
yPlug in the power cord.
ySwitch the Tread+ on.
yPress the center button to wake the Tread+.
yTo power down, press and hold the center button. Then switch
the Tread+ off.
TRANSPORTATION*
yHold the top and bottom of the screen and tilt back
or forward.
yYou should be able to look at the screen comfortably, without
tilting your head up or down, from the middle of the platform.
yBefore moving the Tread+, set the incline to 2% or higher to
raise the front feet.
yMake sure to power down and unplug the Tread+ before
moving it.
yOne person stands at front, holding the handrail.
yOne or two people lift from the back, using handholds.
yTilt the Tread+ forward to rest on incline wheels.
ySlowly and carefully roll the Tread+ backwards or forwards.
* For more information on moving the Tread+, contact
Member Support.
PLUGGING IN / POWERING ON
AND OFF
STORAGE
ADJUSTING THE TOUCHSCREEN
yStore the Tread+ in a dry, indoor area.
yRemove the Safety Key and store it in a separate location when
the Tread+ is not in use.
yTo reattach the Safety Key, insert the magnet end into the
gap under the center button, run the cord through the groove
around the center button, and place the clip next to the magnet.
CAUTION Do not attempt to transport the Tread+ with fewer
than two people. CAUTION Always switch power off, unplug the Tread+, and
remove the safety key before cleaning and when the Tread+
is not in use.

16 17
yWhen logging in for the rst time, please have available your
Subscription Activation Key or the login information you set up
when you purchased the Peloton Tread+.
yOnce a subscription is activated and associated with this
Tread+, any user can log in and access subscription content.
GETTING STARTED
y
Select your WiFi network and enter the password.
yIf a WiFi network is not available, use an Ethernet cable to
connect to a Local Area Network (LAN). Pull the back panel off
the touchscreen mount to access the Ethernet port.
USING THE TREAD+
yWhen the Tread+ is powered on but inactive, press to wake.
yWhen the Tread+ is active but not in use, press and hold for
three seconds to sleep.
yWhen the Tread+ is in use, press to stop.
WARNING Do not start the Tread+ before stepping onto
the running surface.
Step onto the Tread+ from the rear, using handrails for
balance. Avoid putting your full weight on the handrails.
LOGGING IN
CENTER BUTTONCONNECTING TO THE INTERNET
CAUTION The Ethernet cable must not pass under the
Tread+ or touch the running surface.

18 19
yTurn knob forward to increase speed in increments of 0.1 mph.
yTurn knob backward to decrease speed in increments
of 0.1 mph.
yPress the jump button at the center of the knob to increase
speed to the next whole mph.
yTap Speed to change your speed using onscreen shortcuts.
yTap the screen and select Customize Shortcuts to put in
your own shortcut speeds.
yTurn knob forward to increase incline in increments of 0.5
percent grade.
yTurn knob backward to decrease incline in increments of
0.5 percent grade.
yPress the jump button at the center of the knob to increase
incline to the next whole percent grade.
yTap Incline to change incline using onscreen shortcuts.
yTap the screen and select Customize Shortcuts to put in your
own shortcut incline settings.
USING THE TREAD+ CONTINUED
Familiarize yourself with emergency stop procedures before
using the Tread+.
yDetach the magnetized clip from the center rail and clip it to a
tight-tting piece of clothing.
yIf the safety key is detached, the slat belt will immediately stop
moving and the Tread+ will lock.
yThe Tread+ will be disabled until the key is reattached.
yTo start running again, reattach the safety key and press the
center button.
yAlways detach the safety key when the Tread+ is not in use.
In Free Mode, the slat belt moves freely. Hold the handrail and
move the running surface using your feet.
yBefore turning on Free Mode, bring the Tread+ to a complete
stop and set the incline to 0%.
yPress the Free Mode button to turn on Free Mode.
yPress the Free Mode button or the center button to stop the
belt and exit Free Mode.
SPEED
INCLINE
FREE MODE
WARNING When the Tread+ is in Free Mode, the slat belt
moves freely. If you inadvertently start the belt moving, you
could fall. Never leave the Tread+ unattended in Free Mode.
CAUTION The Tread+ will function only when the safety key is
present and fully engaged. Do not lose the safety key.
SAFETY KEY

20 21
CLASS TYPES
Peloton’s schedule includes a variety of different kinds of
classes. Class types may include the following:
•
RUN/WALK: cardio-focused classes taking place entirely
on the Tread+.
•
BOOTCAMP: a combination of cardio segments taking
place on the Tread+ and strength segments taking place off
the Tread+.
• FLOOR: a combination of strength, exibility, and cardio
segments taking place off the Tread+.
JOINING A CLASS
ySelect live classes from the schedule or choose from
on-demand classes.
yMost classes include a warmup and cooldown. Warmup and
cooldown classes are also available separately.
yFilter by instructor, class length, class type, and more.
ySelect More for a Scenic Run or Just Run experience.
USING THE TREAD+ CONTINUED ACCESSORIES
WEIGHTS
Ergonomically designed cast
iron weights with a natural
rubberized coating, available
in weights from 5 to 30 lbs.
RESISTANCE BANDS
High-grade natural rubber
latex resistance bands with
aluminum handles, nylon
cording, and rubber grips.
HEART RATE MONITOR
A comfortable ANT+ and BLE
chest strap that connects
instantly to track your heart
rate on and off the Tread.
EXERCISE MAT
A 5 mm-thick reversible
matdesigned for superior
grip and comfort.
Our Tread accessories will help you get the most out of Floor and Bootcamp
classes. When using Peloton accessories, follow instructions and warnings
in accompanying literature and from instructors for safe and proper use. All
accessories are available at onepeloton.com/shop/accessories

23
22
CLASS SCREEN
SPEED
DISTANCE
Your PACE, in
minutes per mile.
CALORIES
TOTAL OUTPUT
Your OUTPUT, in watts.
This is a combination of
your speed and incline.
ELEVATION, in feet.
This is the amount
of vertical distance
you’ve climbed.
Current INCLINE
setting, in
percent grade.
LEADERBOARD
Shows all participants
in the class, sorted by
total output.
METRICS
Shows the Tread+’s current
settings and monitors
your status.
TIMELINE
Shows class segments
and your progress within
the class.
MAINTENANCE
SAFETY INFORMATION
Replace worn or damaged parts immediately. Do not use the
Tread+ until repairs are made.
Use only original parts from Peloton.
Changes or modications to this unit not expressly approved
by Peloton could void the warranty.
The safety and integrity of the Tread+ can only be
maintained when it is regularly examined for damage
and repaired.
Always power down and unplug the Tread+ and remove the
safety key before cleaning or performing maintenance.
It is the owner’s sole responsibility to ensure that regular
maintenance is performed.

24 25
PROBLEM:
The touchscreen has trouble
connecting to WiFi.
SOLUTION:
Peloton recommends a minimum of
10-15 mbps download and 2.5 mbps
upload speed for your touchscreen.
WiFi extenders and boosters, distance
from the router, and obstructions like
walls and furniture can weaken your
WiFi signal.
If you continue to have trouble with
your WiFi connection, you can connect
to a Local Area Network (LAN) using an
Ethernet cable. Remove the back panel
of the touchscreen mount to access
the Ethernet port.
PROBLEM:
The Tread+ is producing an
unusual noise.
SOLUTION:
Immediately stop using the Tread+, set
the incline to zero, and contact Support.
TROUBLESHOOTING
PROBLEM:
The slat belt won’t move.
SOLUTION:
First, make sure the Tread+ is awake. If
the screen is dark, the Tread+ is asleep
and will not work.
If the Tread+ is awake, try detaching
and reattaching the safety key. If you
are still unable to start the belt, use the
switch on the underside of the deck to
turn the Tread+ off and then on.
PROBLEM:
Control lights are on, but the
touchscreen is blank.
SOLUTION:
If you have just turned on the Tread+,
waita few moments for the system to
boot. If the screen still doesn’t turn on,
try to wake the system by touching the
screen or by pressing and holding the
center button for a few seconds. If
the screen is still unresponsive,
contact Support.
PROBLEM:
The Tread+ does not register heart
rate data.
SOLUTION:
Check your heart rate monitor.
yIs the sensor receiving data? You may
need to tighten the strap or moisten
the electrodes to help the monitor pick
up your heart rate.
yIs the heart rate monitor paired with a
different device?
yDoes the monitor battery need to be
replaced?
Keep in mind that the Tread+ will only
display heart rate data when a class is
in progress.
PROBLEM:
The Tread+ won’t turn on.
SOLUTION:
First make sure that the power cord is
securely attached to the Tread+ and the
outlet, and that the Tread+ is switched
on. Then press and hold the center
button for a few seconds. The control
lights should turn on. If the Tread+ i
s still unresponsive, contact
Member Support.
MAINTENANCE CONTINUED
CLEANING THE TREAD+
Clean the Tread+ regularly for optimal performance
and longevity.
yClean surfaces with a damp cloth and mild,
soapy water.
yNever use abrasive cleaners.
yNever spray or pour liquid directly on Tread+
surfaces. Never allow liquid to drip between the
slats or into any other opening on the Tread+.
yBefore powering off the Tread+ for cleaning, set the
incline to 2% or higher to allow access to the area
underneath the Tread+.
yAlways power off and unplug the Tread+ and
remove the safety key before cleaning.
MAINTENANCE SCHEDULE
yClean Tread+ surfaces
yCheck power cord for damage
yClean the area underneath the Tread+
yCheck the entire Tread+ for wear and damage
yTest the safety key by pulling it out while walking
on the Tread+
WEEKLY:
MONTHLY:
CAUTION Any repair or
troubleshooting procedure other than
those described in this section must be
performed by authorized personnel.

26 27
TROUBLESHOOTING CONTINUED
PROBLEM:
The Speed and/or Incline knob does
not work.
SOLUTION:
If the Tread is awake and the controls are
not working, rst, ensure that the Tread is
not in Free Mode. Controls will not work in
Free Mode. Then, check the control lights.
The Tread will function only when the
safety key is present and fully engaged.
Solid red lights indicate that the safety
key is not connected. Try detaching and
reattaching it. Blinking red lights indicate
an error. Follow the instructions on the
screen, or, if there are no instructions, use
the switch on the underside of the deck to
turn the Tread off and then on.
PROBLEM:
The Free Mode button does not work.
SOLUTION:
Make sure both speed and incline are set
to zero. If the Tread is awake and both
speed and incline are set to zero, use the
switch on the underside of the deck to
turn the Tread off and then on.
PROBLEM: The deck rocks or wobbles.
SOLUTION:
Stabilize it by adjusting the back feet.
See Setting Up the Tread, Leveling
(page 13).
PROBLEM:
An object falls into the Tread.
SOLUTION:
Look underneath the Tread. If the object
has fallen through to the oor, raise the
incline to at least 2%, turn off and unplug
the Tread, and retrieve it. If it is not there,
it may be stuck inside the belt. Turn on
Free Mode and slowly move the belt
forward until the object falls to the oor.
PROBLEM:
Control lights are red
. SOLUTION:
LIMITED HOME USE WARRANTY
Peloton Interactive, Inc. (“Peloton”)
extends the following Limited Warranty
to U.S. purchasers, which applies only
to non-commercial, in-home, indoor use
of the Peloton Tread+. Any other use
of the Peloton Tread+ shall void this
Limited Warranty. During the applicable
Limited Warranty periods described
below, the covered components of the
Peloton Tread+ will be free of defects or
malfunctions during normal use. Certain
exclusions apply, as further described in
this Limited Warranty.
The Limited Warranty applies for the
following components of the Peloton
Tread+ only, for the time period indicated.
The Limited Warranty applies only
against defects discovered within the
applicable Limited Warranty period
and only so long as the Peloton Tread+
remains in the possession of the original
purchaser, or for a gifted Peloton Tread+,
the owner of the original Subscription
attached to that Peloton Tread+.
FRAME: FIVE YEARS
Peloton warrants the platform frame,
which is dened as the steel structural
portion of the Tread+ deck excluding any
moving parts attached to the structural
frame, against defects in workmanship
and materials for a period of ve years
from the date of original delivery.
DRIVE MOTOR: FIVE YEARS
Peloton warrants the drive motor,
which is dened as the motor powering
the walking belt (excluding any
parts attached), against defects in
workmanship and materials for a
period of ve years from the date of
original delivery.
WALKING BELT: FIVE YEARS
Peloton warrants the walking belt against
defects in workmanship and materials
for a period of ve years from the date of
original delivery.
HD TOUCHSCREEN: 12 MONTHS
Peloton warrants the touchscreen
against defects in workmanship and
materials for a period of 12 months from
the date of original delivery.
TREAD+ COMPONENTS:
12 MONTHS
Peloton warrants the components and
all original parts of the Peloton Tread+
(other than the frame, motor, and walking
belt) against defects in workmanship and
materials for a period of 12 months from
the date of original delivery.
LABOR: 12 MONTHS
For Peloton Tread+ originally assembled
by an authorized Peloton technician,
Peloton will cover the labor cost for
the repair or replacement made under
this Limited Warranty for a period of 12
months from the date of original delivery.
Except where applicable law requires
otherwise, repair labor is not covered for
locations where Peloton did not originally
assemble the Peloton Tread+ or if the
Peloton Tread+ is moved to a location
that is outside of Peloton’s service area.
* Limited Home-Use Warranty valid only
in the United States.
EXCLUSIONS AND LIMITATIONS
WHO AND WHAT IS COVERED:
The original owner of the Peloton Tread+.
The Peloton Tread+ must remain in the
possession of the original purchaser, or
for a gifted Peloton Tread+, the owner of
the original Subscription attached to that
USA
ySolid red lights indicate that the
safety key is not connected. The Tread
will function only when the safety key is
present and fully engaged. Try detach-
ing and reattaching it.
yBlinking red lights indicate an error.
Follow the instructions on the screen,
or, if there are no instructions, use the
switch on the underside of the deck to
turn the Tread off and then on.
PROBLEM
The slat belt comes to a stop during
a workout.
SOLUTION:
If an error occurs during operation,
the Tread belt will come to a stop. The
stop may be gradual or more sudden,
depending on the error and your speed.
Errors could include:
yThe safety key disconnecting
yThe Tread not registering the presence of
a user below the minimum user weight
yA temporary issue with the
touchscreen software
If an error occurs, follow the instructions
on the screen. If there are no instructions,
use the switch on the underside of the
deck to switch the Tread off. Wait 30
seconds before switching it back on.
See support.onepeloton.com for more
information on possible errors.
See support.onepeloton.com for more
information on possible errors.

28 29
Peloton Tread+. This Limited Warranty is
not transferable.
If a defect arises in the Peloton Tread+
or a warranted component within the
applicable Limited Warranty period, the
purchaser’s sole and exclusive remedy is
for Peloton to, at Peloton’s discretion to
the extent permitted by law, either replace
or repair the defective or malfunctioning
Peloton Tread+ or component with the
same or a comparable model.
Any replacement or repaired component
shall be warranted for the remainder
of the original Limited Warranty period
or 30 days, whichever is longer, or for
any additional period that is required by
applicable law.
Where permitted by law, replacement
units, parts and electronic components
reconditioned to as-new condition by
Peloton or its vendors may sometimes
be supplied as warranty replacement and
constitute fulllment of warranty terms.
WHAT IS NOT COVERED:
Any other Peloton products or services,
non-Peloton products, or labor not
approved in advance by Peloton member
support, units that are, or that Peloton
reasonably believes to be, stolen,
counterfeit, or purchased from an
unauthorized distributor or reseller,
units purchased or used outside the
U.S. or Canada, and units missing
serial numbers.
Software, even if sold with or embedded
in the Peloton Tread+, or Internet
connectivity. Peloton does not warrant
that the operation of the Peloton Tread+
will be uninterrupted or error-free.
Damage or equipment failure due to
normal wear and tear, improper or
negligent assembly, maintenance,
installation, relocation, or repair (other
than that caused by a Peloton authorized
service technician), use of the Peloton
Tread+ with parts or accessories from
third parties, or with parts or accessories
not originally intended for or compatible
with the Peloton Tread+, or any use
contrary to the instructions in the Peloton
Tread+ User Manual.
Damage or equipment failure due to
accident, abuse, improper or abnormal
use, neglect, corrosion, discoloration
of paint or plastic (or any other change
in cosmetic appearance that does not
affect performance), theft, vandalism,
re, ood, wind, lightning, freezing or
other natural disasters or acts of God
of any kind, electrical wiring, power
reduction, power uctuation or power
failure from whatever cause, unusual
atmospheric conditions, collision,
introduction of foreign objects, or
modications that are unauthorized or
not recommended by Peloton.
Incidental or consequential damages.
Peloton is not responsible or liable
for indirect, special, incidental or
consequential damages, economic
loss, loss of property or prots, loss of
enjoyment or use, or other consequential
damages of any nature whatsoever
in connection with the purchase, use,
repair or maintenance of equipment
or parts. Peloton does not provide
monetary or other compensation for
any such repairs or replacement parts
costs, including but not limited to gym
membership fees, work time lost, cost of
substitute equipment, diagnostic visits,
maintenance visits or transportation.
Equipment used for commercial
purposes or for any use other than a
single family or household.
Any attempt to move or repair tness
equipment creates a risk of injury
and property damage. Peloton is not
responsible or liable for any damage or
injury incurred during, or as a result of,
any move, repair or attempted repair
of equipment by anyone other than a
Peloton authorized service technician.
All moves or repairs attempted by
you or your agents are undertaken AT
YOUR OWN RISK and Peloton will have
no liability for any injury to persons or
property arising from such attempted
moves or repairs. In addition, labor may
no longer be covered if you move outside
of Peloton’s service area.
THIS LIMITED WARRANTY IS THE
EXCLUSIVE WARRANTY GIVEN BY
PELOTON AND SUPERSEDES ANY
PRIOR, CONTRARY OR ADDITIONAL
REPRESENTATIONS. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY STATUTORY
WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED EXCEPT TO THE EXTENT
PROHIBITED BY LAW. IN SUCH EVENT,
SUCH WARRANTY IS LIMITED TO THE
DURATION OF THE WARRANTY PERIODS
SET FORTH ABOVE. THIS EXCLUSION
APPLIES EVEN IF THIS WARRANTY
FAILS OF ITS ESSENTIAL PURPOSES
AND REGARDLESS OF WHETHER
DAMAGES ARE SOUGHT FOR BREACH
OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, OR STRICT LIABILITY IN
TORT OR UNDER ANY OTHER LEGAL
THEORY. SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE
OTHER LEGAL RIGHTS, WHICH VARY
FROM STATE TO STATE.
HOW DO I OBTAIN
WARRANTY SERVICE?
To be eligible for service under this
Limited Warranty you must provide
Peloton with the serial number of your
Peloton Tread+ and the dated receipt, or
other proof of purchase indicating the
date purchased, upon discovering any
nonconformity or defect.Claims must
be made within the specied
warranty period.
Contact member support if you believe
you need service.
1.866.679.9129
Peloton Interactive, Inc.
441 9th Ave 9th Floor
New York, NY 10001
Attention: Limited Warranty Claims
WHAT IF I HAVE QUESTIONS
OR CONCERNS?
You may direct any questions or
concerns to member support.
1.866.679.9129
onepeloton.com
Any disputes between you and Peloton
related to this Limited Warranty or
the Peloton Tread+ will be governed
by the then-current dispute resolution
procedures in Peloton’s Terms
of Service, available at
onepeloton.com/terms-of-service.
WHAT IF I WANT
MORE COVERAGE?
Extended warranty coverage is
available for purchase. See support.
onepeloton.com for more details.
USA
LIMITED HOME USE WARRANTY CONTINUED

31
30
CANADA
Your acceptance of this Limited Warranty
is voluntary and is NOT a condition to
the purchase of the Peloton Tread+
or any Membership. You agree to be
bound by this Limited Warranty and
You expressly agree to the receipt of
electronic communication from Us for
purposes consistent with Your rights and
responsibilities contained in this Limited
Warranty (which You may opt out of
at any time by contacting us at
onepeloton.ca/company/ contact).
It is fully understood by You that the
Services available under this Limited
Warranty apply only to the specic
Peloton Tread+ purchased. Your
cancellation rights relating to this
Limited Warranty are set out in
Part E below.
We extend this Limited Warranty to
You, which applies only to the non-
commercial, in-home, indoor use of the
Peloton Tread+. Any other use of the
Peloton Tread+ shall void this Limited
Warranty. This Limited Warranty applies
only to defects discovered within the
applicable Term. Additional exclusions
and limitations apply, as further
described in this Limited Warranty.
There is no cost to You for this
Limited Warranty.
If You wish to purchase an extended
warranty for the Peloton Tread+, see
support.onepeloton.ca. The purchase
of an extended warranty is completely
optional and is not required in order for
this Limited Warranty to apply.
A . DEFINITIONS
In this Limited Warranty, capitalized
words in bold type have the
following denitions:
“Applicable Provinces” means the
provinces in Canada in which this Limited
Warranty applies, being British Columbia,
Alberta, Saskatchewan, Manitoba and
Ontario, so long as the Peloton Tread+ is
delivered and used in such provinces.
“Cancellation Rights” means the rights to
cancel this Limited Warranty, as set out in
Part E below.
“Customer”, “You” and “Your” means
the customer who purchased the
Peloton Tread+ to which this
Limited Warranty applies.
“Frame” means the steel structural
portion of the Peloton Tread+ deck,
excluding any moving parts
attached thereto.
“Membership” means the monthly
membership subscription to Peloton’s
digital-only product(s) that may be
purchased along with the Peloton Tread+.
“Obligor”, “Our”, “We”, “Us”, “Our” and
“Peloton” means Peloton Interactive, Inc.,
and its successors and assigns.
“Peloton Tread+” means the treadmill
that this Limited Warranty applies to.
“Service” means the repair or
replacement completed in accordance
with this Limited Warranty.
“Term” is as described in Part B below
(i.e., 12 months for the HD Touchscreen,
Tread+ Components (except the Frame,
Motor, and Walking Belt), and Labour
(if the Peloton Tread+ was originally
assembled by an authorized Peloton
technician), 5 years for the Motor and
Walking Belt, and 5 years for the Frame),
each from the date of original
delivery of the Peloton Tread+.
B. APPLICABLE TERM
AND SERVICES
This Limited Warranty applies to the
below components of the Peloton Tread+
only, for the applicable Term
indicated below:
TWELVE MONTH TERM:
HD TOUCHSCREEN :
Peloton warrants the touchscreen
against defects in workmanship and
materials for a period of 12 months
from the date of original delivery of the
Peloton Tread+.
TREAD+ COMPONENTS :
Peloton warrants the components and all
original parts of the Peloton Tread+ other
than the Frame, Drive Motor, and Walking
Belt against defects in workmanship
and materials for a period of 12 months
from the date of original delivery of the
Peloton Tread+.
LABOUR:
For Peloton Tread+ originally assembled
by an authorized Peloton technician,
Peloton will cover the labour cost for a
repair or replacement made under and
pursuant to the terms of this Limited
Warranty for a period of 12 months
from the date of original delivery of
the Peloton Tread+. Repair labour is
not included for locations where an
authorized Peloton technician did not
originally assemble the Peloton Tread+
or if the Peloton Tread+ is moved to a
location that is outside the Applicable
Provinces or outside of Our service area
within the Applicable Provinces.
FIVE YEAR TERM:
DRIVE MOTOR:
Peloton warrants the drive motor,
which is dened as the motor and its
components that powers the walking belt
excluding any parts attached, against
defects in workmanship and materials
for a period of ve years from the date of
original delivery of the Peloton Tread+.
WALKING BELT:
Peloton warrants the walking belt of
the Peloton Tread+ against defects in
workmanship and materials for a period
of ve years from the date of original
delivery of the Peloton Tread+.
FRAME:
Peloton warrants the Frame of the
Peloton Tread+ against defects in
workmanship and materials for a period
of ve years from the date of original
delivery of the Peloton Tread+.
EXCLUSIONS AND LIMITATIONS
The original owner of the Peloton Tread+.
The Peloton Tread+ must remain in the
possession of the original purchaser, or,
for a gifted Peloton Tread+, the owner of
the original Membership attached to that
Peloton Tread+. This Limited Warranty is
not transferable.
If a defect arises in the Peloton Tread+
or a warranted component within the
applicable Term, Your sole and exclusive
remedy is for Peloton to, at Peloton’s
discretion to the extent permitted by
law, either replace or repair the defective
or malfunctioning Peloton Tread+
or component with the same or a
comparable model.
Any replacement or repaired component
shall be warranted for the remainder of
the original Term or 30 days, whichever is
longer, or for any additional period that is
required by applicable law.
Where permitted by law, replacement
units, parts and electronic components
LIMITED HOME USE WARRANTY CONTINUED

33
32
LIMITED HOME USE WARRANTY CONTINUED
reconditioned to as-new condition by
Peloton or its vendors may sometimes
be supplied as warranty replacement and
constitute fullment of warranty terms.
WHAT IS NOT COVERED:
Any other Peloton products or services,
non-Peloton products, or labour not
approved in advance by the Peloton
Member Support team (see Part C
below), units that are, or that Peloton
reasonably believes to be, stolen,
counterfeit, or purchased from an
unauthorized distributor or reseller, a
Peloton Tread+ purchased outside of the
U.S. or Canada or used outside of the
Applicable Provinces, and units missing
serial numbers.
Software, even if sold with or embedded
in the Peloton Tread+, or Internet
connectivity. Peloton does not warrant
that the operation of the Peloton Tread+
will be uninterrupted or error-free.
Damage or equipment failure due to
normal wear and tear, improper or
negligent assembly, maintenance,
installation, relocation, or repair (other
than that caused by a Peloton authorized
service technician), use of the Peloton
Tread+ with parts or accessories from
third parties, or with parts or accessories
not originally intended for or compatible
with the Peloton Tread+, or any use
contrary to the instructions in the Peloton
Tread+ Manual provided to You upon
the purchase of Your Peloton Tread+. If
You did not receive the Peloton Tread+
Manual, please contact us at
onepeloton.ca/company/contact.
Damage or equipment failure due to
accident, abuse, improper or abnormal
use, lack of proper maintenance, neglect,
corrosion, discoloration of paint or
plastic (or any other change in cosmetic
appearance that does not affect
performance), theft, vandalism, re,
ood, wind, lightning, freezing or other
natural disasters or weather events, acts
of God or acts of war or terrorism of any
kind, electrical wiring, power reduction,
power uctuation or power failure from
whatever cause, unusual atmospheric
conditions, collision, introduction of
foreign objects, or modications that are
unauthorized or not recommended
by Peloton.
Incidental or consequential damages.
Peloton is not responsible or liable for
indirect, special, incidental, punitive
or consequential damages, economic
loss, loss of property or prots, loss of
enjoyment or use, or other consequential
damages of any nature whatsoever
in connection with the purchase, use,
repair or maintenance of equipment
or parts. Peloton does not provide
monetary or other compensation for
any such repairs or replacement part
costs, including but not limited to gym
membership fees, work time lost, cost of
substitute equipment, diagnostic visits,
maintenance visits or transportation.
If the Peloton Tread+ is used for
commercial purposes or for any use
other than household use.
Any attempt to move or repair tness
equipment creates a risk of injury
and property damage. Peloton is not
responsible or liable for any damage or
injury incurred during, or as a result of,
any move, repair or attempted repair
of equipment by anyone other than a
Peloton authorized service technician.
All moves or repairs attempted by You
or anyone acting as Your agent are
undertaken AT YOUR OWN RISK and
Peloton shall have no liability for any
injury to person or property arising from
such attempted moves or repairs.
Labour may not be included if the Peloton
Tread+ is moved outside of Our service
area within the Applicable Provinces.
Components of the Peloton Tread+ that
are inaccessible due to the addition of
after-market equipment, or where such
after-market equipment or the installation
thereof has altered the original Peloton
Tread+ conguration.
If You or any person on Your behalf
falsely swears or commits any
fraudulent act with respect to any
request for Service.
C. HOW TO OBTAIN A REPAIR
OR REPLACEMENT
To be eligible for Service under this
Limited Warranty, upon the discovery of
any nonconformity or defect within the
applicable Term, You must:
(i) contact the Peloton Member
Support team by:
ycalling us at 1.833.821.0099; or
ychatting with one of Our Member
Support Agents at
support.onepeloton.ca; and
(ii) provide Peloton with the serial number
of the Peloton Tread+ and the dated
receipt, or other proof indicating the date
purchased and the date delivered.
Requests for Service must be made
within the applicable Term and must
be approved in advance by the Peloton
Member Support team.
D. GENERAL TERMS
Any fraudulent activity on the part of the
Customer under this Limited Warranty
will be prosecuted to the full extent of
the law.
The sections and paragraph headings
used in this Limited Warranty are used
for convenience only and do not in any
way affect the interpretation of this
Limited Warranty.
Any disputes between You and Peloton
related to this Limited Warranty will be
governed by the then- current dispute
resolution procedures in Peloton’s Terms
of Service, available at onepeloton.ca/
terms-of-service.
You may direct any questions or
concerns to Our Member Support team
by calling 1.833.821.0099, by emailing
[email protected], or by writing to
Us at:
Peloton Interactive, Inc.
441 9th Ave 9th Floor
New York, NY 10001
Attention: Limited Warranty
This Limited Warranty, Peloton’s Terms
of Service, Peloton’s Privacy Policy and
Peloton’s Tread+ Manual constitute the
entire agreement between You and Us
relating to the subject matter hereof.
You are not required to pay a
deductible for any Services under
this Limited Warranty.
This Limited Warranty is not an
insurance contract.
THIS LIMITED WARRANTY (i) IS THE
EXCLUSIVE WARRANTY GIVEN BY
PELOTON, (ii) SETS OUT THE FULL
EXTENT OF OUR RESPONSIBILITIES
AND (iii) SUPERSEDES ANY PRIOR,
CONTRARY OR ADDITIONAL
REPRESENTATIONS. WE EXPRESSLY
DISCLAIM AND SHALL NOT BE BOUND
BY ANY OTHER REPRESENTATION,
CONDITION, STATEMENT OR
CANADA

34
WARRANTY, WHETHER EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING, WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR
PURPOSE. THIS EXCLUSION APPLIES
EVEN IF THIS LIMITED WARRANTY
FAILS OF ITS ESSENTIAL PURPOSES
AND REGARDLESS OF WHETHER
DAMAGES ARE SOUGHT FOR BREACH
OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, OR STRICT LIABILITY IN
TORT OR UNDER ANY OTHER LEGAL
THEORY. IN NO EVENT SHALL WE BE
LIABLE FOR ANY SPECIAL, INDIRECT,
OR CONSEQUENTIAL DAMAGES.
THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER LEGAL RIGHTS,
WHICH VARY FROM PROVINCE
TO PROVINCE.
E. CANCELLATION RIGHTS
You may cancel this Limited Warranty
at any time by contacting Us at
1.833.821.0099 and the cancellation will
be deemed to be effective on the date
You contact us.
We can only cancel this Limited
Warranty in the case of fraud, material
misrepresentation, or if required to do so
by a regulatory authority. Notice of such
cancellation will be sent to You at least
thirty (30) days prior to cancellation and
will include the effective date of such
cancellation and the reason for
such cancellation.
F. PRIVACY NOTICE
In connection with this Limited Warranty,
We will collect and use the following
personal information about You:
name, email address, phone number,
mailing address and the details of your
purchase(s). Such information will be
used for the purposes of administering
this Limited Warranty, including
evaluating and processing any request(s)
for Service from You. Certain personal
information will be collected by and/or
shared with Our service providers, which
currently include third party organizations
providing some of the services stated
in Section 3.2 of Peloton’s Privacy
Policy. Your personal information may
also be collected, used or disclosed
(including collection from and disclosure
to third parties), as needed, for other
purposes permitted by law, including
to comply with legal and regulatory
requirements, investigate potential
breaches of contract or the law, and to
detect or prevent fraud. Peloton and/or
its service providers transfer and store
Your personal information in countries
other than Canada, and therefore, such
information will be accessible to courts,
law enforcement, and national authorities
in such other countries. You may
contact Peloton’s Privacy Team at
[email protected] if:
(i) You have any questions about
Peloton’s collection of Your personal
information or the collection, use,
disclosure or storage of personal
information by Peloton’s service
providers outside Canada; (ii) You wish
to obtain access to written information
about Peloton’s policies or practices
with respect to service providers
outside Canada; and/or (iii) You wish to
access, update or rectify your personal
information. You may also obtain
information about Our general policies
and practices with respect to processing
and storing personal information by
reviewing Peloton’s Privacy Policy,
which is available at:
onepeloton.ca/privacy-policy.
CANADA
LIMITED HOME USE WARRANTY CONTINUED
In Studio with Chase Tucker

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