PENTAGON TranquilGuard User manual

INSTALLATION INSTRUCTIONS
DEALER INFORMATION
MOTOR OPERATION
Face of Wall Mount

1PRE-INSTALLATION INFORMATION
PRE-INSTALLATION INFORMATION
INSTALLATION INDEX
Preparation ---------------------------------------------------------------------------------------------------------------------------------------------------
Mounting --------------------------------------------------------------------------------------------------------------------------------------------------------
Complete --------------------------------------------------------------------------------------------------------------------------------------------------------
1
2
3
Page 4
Page 5
Page 13
1. The following instructions are meant as a guide to installing your screen. They cannot cover all applications. You
are responsible to use safe work procedures to prevent injury to yourself and others, as well as prevent damage
to the screen. If you encounter a problem or have a question please contact Technical Support at the number
provided at the end of these instructions.
2. The legs on the end caps can break. You must take care to not put undue pressure on these legs during the
installation to avoid damage.
3. The screen must be secured to solid backing through the back, top, or sides of the box. Also secure the box
housing through the support plates if they are supplied.
4. The screen has been supplied to be installed onto solid wood backing. The #10 - 2 inch installation screws provided
are for mounting onto wood. If you are not installing your screen onto wood, please substitute these screws for the
appropriate fasteners needed for your substraint (backing).
5. If your screen has a 3-prong grounding receptacle: To reduce the risk of electric shock, this equipment has a
grounding type plug that has a third (grounding) pin. This plug will only fit into a grounding type outlet. If the plug
does not fit into the outlet, contact a qualified electrician to install the proper outlet. Do not change the plug in any
way. Do not use an extension cord. If the power supply cord is too short, have a qualified electrician install an outlet
near the screen operator.
IMPORTANT NOTES
TOOLS YOU WILL NEED
Cordless Drill with #2 Robertson
Bit
Ladders (If required for height of
the opening)
Tester Cable (For testing the screen during
installation)
4 Foot Level
3/4” Drill Bit (If required to drill a
hole for the wire)

2PARTS
PARTS
The axle, curtain, and bottom bar are pre-installed inside the box housing. With multiple parts pre-installed in the box
housing, the only visible parts are the box housing and the guide rails.
BOX HOUSING
GUIDE RAILS
CURTAIN (Pre-Installed in Box Housing)
Size will vary depending on screen height and width
Standard 38 mm
Size will vary depending on screen height and width
BOTTOM BAR (Pre-Installed on Curtain)
AXLE (Pre-Installed in Box Housing)
Standard 44 mm
Size will vary depending on screen height and width
BA
C
E
D

3HARDWARE
HARDWARE
Hardware can be found in the installation package provided with the screen. If some of the hardware listed below is not
included, this means your screen does not require it.
INSTALLATION SCREWS
#10 - 2 Inch Screws Tek Screws
F1 F2
F BX CONDUIT (If Required)
BX Connector BX Conduit
G
G1 G2
Motor Operator H
Remote, switch, app, or Wi-Fi control.

4 ONE: PREPARATION
PREPARATION
2. Ensure the entire mounting surface is
completely flat. You will need the width
of one guide rail (C) on each side of the
opening face, and the height of the box
housing (A) above the opening.
If necessary, remove the trim around
the opening so the mounting surface is
completely flat.
1
3. Using your #2 Robertson bit, remove
the two screws that secure the cover
lid to the box housing (A). Carefully
remove the lid and store in a safe place
until the final stage of the installation.
1. Remove the protective plastic on the
exterior of the box housing (A).

5TWO: MOUNTING
MOUNTING 2
1. Mount the guide rails (C) to the sides
of the opening face, using a level to
ensure they are straight.
1
5
2
6
3
7
4
8
Use the #10 - 2” screws (F1), and leave
them slightly loose for adjustments in
step 4.
Put the guide rail access panels back
on by applying pressure in the spot
indicated below.
Follow the steps shown below to
remove the guide rail access panel and
insert the screws through the guide
rails at 16” intervals vertically.
Next, put the guide inserts into the
guide rails. Ensure the pointed end of
the guide inserts are at the top of the
guide rails and the point goes towards
the back of the box housing (A).

6 TWO: MOUNTING
2
2. Determine where the wire exit is on
the box housing (A). There is a wire exit
hole.
The wire exit may be on either end of
the screen box housing.
If your wire exit is on the back of the
box housing (NC7 or NC10):
You will need to drill a hole in the wall
for the wire to go through.
Measure the location of the wire exit
on the back of the box housing and
mark the wall where the hole needs to
be. Using your 3/4” drill bit, drill the
hole for the wire to fit through.
3. Some electrical codes require the
screen motor wire to be protected
where it goes through the wall.
If required, use the BX connector (G1)
provided. Remove the nut from the
back side. Feed the wire through the
connector from the back side, and
thread the connector into the wire exit
hole in the box housing (A).
Slide the BX conduit (G2) over the wire
and tighten the screw on the connector
to hold it in place. Enlarge the first
1/2” of the hole in the wall so the BX
connector will fit inside the hole.
NC6
NC7
E12
IB11
(WIRE
INSIDE
BOX) NC10
C5
C1C2
C3
C4

7TWO: MOUNTING
2
4. Lift the box housing (A) up and into
position over top of the guide rails (C).
Lower the box housing onto the guide
rails, sliding the box housing legs into
the outside channel of the guide rails.
For screens with the wire exit on the
back of the box housing, the wire must
be fed through the hole in the wall at
the same time as you lower the box
housing onto the guide rails.
Ensure the bottom bar and curtain
enter the guide rails correctly, so that
the zipper on the screen is threaded
into the guide inserts inside the guide
rails.
5. Finish tightening the guide rail (C)
mounting screws (F1), and ensure
once again that the guide rails and box
housing (A) are level.
Important note:
Continue to hold the box housing firmly
to avoid breaking the box housing legs.
If your screen has support plates:
Large screens have support plates
on each end of the box housing. Insert
the #10 - 2” screws (F1) through the
mounting holes on each plate, into solid
backing.
6. Mount the box housing (A) to solid
backing with a screw at each end, and
one screw every 16” across the width.
Use the #10 - 2” screws (F1). Insert
the screws through the back of the box
housing.

8 THREE: COMPLETE
COMPLETE
1. Replace the box housing (A) cover lid
and secure it with the two screws you
removed in stage 1 of the installation.
2. Using your tester cable, test the
operation of the screen. Operate it
down and then up to ensure the screen
is installed correctly and the curtain
runs smoothly.
The motor limits are not set yet, so the
curtain will not stop automatically at
the top and bottom, and you may need
to hold the button controls down when
operating, as it will not run by itself
until you set the limits. See step 4 for
the limit setting instructions.
3. If your screen is installed outdoors:
The screen frame must be sealed to
the wall. Put a good bead of suitable
exterior caulking where the screen
frame meets the wall along the top and
on both sides of the screen frame.
4. Refer to the limit setting and
programming instructions provided for
setting the open and closed stop limits
on your screen.
5. The screen should be connected
to the power supply by a qualified
electritian. Please give the installations
instructions and wiring diagrams
provided with the screen to the
electrician.
3
Match the colors of the wires with the
corresponding colors on your tester
cable clips. If the screen operates in
the opposite direction to your tester
cable switch, swap the black and red
wires.
Red
Red
White
White
Black
Black
Green
Green

YOU HAVE COMPLETED THE INSTALLATION OF YOUR TRANQUILGUARD SCREEN,
CONGRATULATIONS!
For technical support on the installation of your screen, please contact Pentagon.
9TECHNICAL SUPPORT
Phone: [phone]
Email: [e-mail]
Website: www.pentagonshutters.com
CONTACT DETAILS:

SUPERIOR SUPPORT • PREMIUM QUALITY • CUSTOMIZED SOLUTIONS
www.pentagonshutters.com
DOIIDTRFW