PENTAGON DefendaGuard Instruction Manual

INSTALLATION INSTRUCTIONS
DEALER INFORMATION
MANUAL OPERATION
TAPE OPERATION
Between Jamb | Under Lintel Mount

PRE-INSTALLATION INFORMATION
1PRE-INSTALLATION INFORMATION
1. The following instructions are meant as a guide to installing your shutter. They cannot cover all applications. You
are responsible to use safe work procedures to prevent injury to yourself and others, as well as prevent damage
to the shutter. If you encounter a problem or have a question please contact Technical Support at the number
provided at the end of these instructions.
2. The legs on the end caps can break. You must take care to not put undue pressure on these legs during the
installation to avoid damage.
3. The shutter must be secured to solid backing through the back, top, or sides of the box. Also secure the box
housing through the support plates if they are supplied.
4. The shutter has been supplied to be installed onto solid wood backing. The #10 - 2 inch installation screws
provided are for mounting onto wood. If you are not installing your shutter onto wood, please substitute these
screws for the appropriate fasteners needed for your substraint (backing).
IMPORTANT NOTES
INSTALLATION INDEX
Preparation ---------------------------------------------------------------------------------------------------------------------------------------------------
Mounting --------------------------------------------------------------------------------------------------------------------------------------------------------
Install Curtain (Only applicable if curtain is not pre-installed) -------------------------------------------------------
Complete --------------------------------------------------------------------------------------------------------------------------------------------------------
1
2
3
4
Page 4
Page 5
Page 13
Page 23
TOOLS YOU WILL NEED
Lifting Device - For Large Shutters
(Only required if the curtain is not pre-installed)
Cordless Drill with #2
Robertson Bit
Ladders (If required for
height of the opening)
4 Foot Level7/8” and 1/8” Drill Bits
(Pre-drill holes if desired)
Lifting Device (If necessary for curtains that are not
pre-installed)

2PARTS
PARTS
Shutters that weight under 60 pounds will have the curtain and t-clips pre-installed inside the box housing. If the
shutter is narrower than the guide rails’ height, the guide rails will be in a separate box labelled ‘Guide Rails’.
BOX HOUSING
GUIDE RAILS
CURTAIN
Size will vary depending on shutter height and width
Standard STAX (Buildout)
U-Sill
AnchorLoc (End Retention)
Pre-installed on shutters under 60 pounds
BOTTOM BAR (Pre-Installed on Curtain) AXLE (Pre-Installed in Box Housing)
SILL (If Required)
Standard Heavy Duty Size will vary depending on shutter height and width
L-Sill
BA
C
ED
F

3HARDWARE
HARDWARE
LOCKING KEYS (If Required)
Shutters with a key lock will have keys provided
Hardware can be found in the installation package provided with the shutter. If some of the hardware listed below is
not included, this means your shutter does not require it.
STOPPER BRACKETS (If Required)
Stopper Brackets Self Tapping Screws
INSTALLATION SCREWS
SCREW HOLE COVERS (If Required)
SUPPORT BRACKETS (If Required)
#10 - 2 Inch Screws Tek Screws
Used to cover screw holes on the guide rails
Size will vary depending on box housing size
T-CLIPS
Pre-installed on shutters under 60 pounds
IH
J1 J2
J3
J
LM
K
TAPE COILER & GUIDE TAPE GUIDE/TUBE (If Required)N O
N1
N2 O1
O2
Used to operate the shutter Used to guide the tape through wall when required

4 ONE: PREPARATION
PREPARATION1
3. Using your #2 Robertson bit, remove
the four screws that secure the cover
lid to the box housing (A). Carefully
remove the lid and store in a safe place
until the final stage of the installation.
1. Remove the protective plastic on the
exterior of the box housing (A).
2. Ensure the entire mounting surface is
completely flat. You will need the depth
of one guide rail (C) on each side of
the opening, and the depth of the box
housing (A) at the top of the opening.
If necessary, remove the trim around
the opening so the mounting surface is
completely flat.

5TWO: MOUNTING
MOUNTING 2
3. Slide the guide rails (C) onto the box
housing (A) legs.
2. If you have a locking bottom bar (D):
Put the lock into the unlocked position.
SKIP THIS STEP IF YOUR CURTAIN IS NOT PRE-INSTALLED IN BOX HOUSING
Attach the guide rails to the box
housing so that the small mounting
holes face outwards on each side of the
shutter.
If your shutter has a bottom bar lock:
The end of the guide rail with the lock
hole on the inside is the bottom.
If your shutter has support brackets:
The end of the guide rail with the
threaded insert and screw is the top.
If your guide rails have flare outs:
The end of the guide rail with the flare
is the top.
1. Set the box housing (A) on a flat
surface with the back (flat) side facing
down and top facing towards the
opening.

6 TWO: MOUNTING
2
4. If your shutter has support brackets:
Mount the support brackets (K) onto
the bottom of the box housing (A) and
the face of the guide rails (C) on each
end of the shutter to protect the box
housing legs. Use the tek screws (J2).
5. Lift the shutter up and into position
over the opening by holding the box
housing (A) and guide rails (C) and
slowly rotating the entire shutter 90
degrees, so it is standing up vertically.
Important note:
Continue to hold the box housing firmly
to avoid breaking the box housing legs.
Have one person on each side of the
shutter to lift the shutter into place.
Warning:
The curtain can be heavy. Ensure you
have enough assistance to lift and hold
the curtain, or use a lifting device.

7TWO: MOUNTING
2
6. Ensure the box housing (A) and guide
rails (C) are straight and level. Use
shims if required to keep the guide rails
straight.
7. Mount the guide rails (C) to the sides of
the opening. Use the #10 - 2” screws
(J1) provided to secure the guide rails
to the opening.

8 TWO: MOUNTING
2
SKIP THIS STEP IF YOUR SHUTTER DOES NOT REQUIRE A SILL
Window or counter shutters with no sill (F) for the curtain to rest on when closed
will need a sill installed. If a sill is required, it will be provided.
8. Mount sill (F) at the bottom of the
guide rails (C).
Mount sill between the guide rails
with one flange facing frontwards
and the other against the wall facing
up. Scew the #10 - 2” screws (J1)
through the sill and into the solid
backing.
Mount sill with one flange under the
guide rails and the other against the
wall facing down. Scew the #10 - 2”
screws (J1) through the sill and into
the solid backing.
Or
Or
If your shutter has a L-Sill:
Mount sill with one flange under the
guide rails and the other infront of
the guide rails facing up. Screw the
tek screws (J2) through the front of
the sill and into guide rails.
If your shutter has a U-Sill:
Mount sill between the guide rails so
the bottom of the sill is flush with the
bottom of the guide rails. Screw the
#10 - 2” screws (J1) through the sill
and into the solid backing.

9TWO: MOUNTING
2
9. Release the tape from the tape coiler
(N1) in order to operate the shutter
in the next step. Do not fasten the
tape coiler to the guide rail (C) yet.
To operate the shutter, pull the tape
in the upwards direction so that the
tape goes into the box housing (A).
To open the shutter, pull the tape out
of the box housing and down to the
tape coiler.
SKIP THIS STEP IF YOUR CURTAIN IS NOT PRE-INSTALLED IN BOX HOUSING

10 TWO: MOUNTING
2
SKIP THIS STEP IF YOUR CURTAIN IS NOT PRE-INSTALLED IN BOX HOUSING
10. Carefully uncoil the curtain down
into the guide rails (C) until it is in the
closed position.
Important note:
Ensure the box housing (A) is firmly
supported to avoid breaking the box
housing legs.
Remove the protective foam
wrapping on the curtain.
If your shutter has support plates:
Large shutters have steel support
plates on each end of the box housing.
Insert the #10 - 2” screws (J1)
through the 4 mounting holes on each
plate, into solid backing.
11. Mount the box housing (A) to solid
backing with a screw at each end, and
one screw every 16” across the width.
Use the #10 - 2” screws (J1). Insert
the screws through the top of the box
housing.
To operate the shutter, pull the tape
in the upwards direction so that the
tape goes into the box housing (A).
To open the shutter, pull the tape out
of the box housing and down to the
tape coiler.

11TWO: MOUNTING
2
12. Mounting holes for the stopper
brackets (L) need to be drilled in both
guide rails (C) with your 1/8” drill bit.
SKIP THIS STEP IF YOUR SHUTTER HAS PRE-MOUNTED STOPPER BRACKETS
Use the stopper brackets as a
template to mark/drill the mounting
holes on both guide rails.
The standard location to mount the
stopper brakets is at the top of the
guide rails, beneath the box housing
(A). However, you can mount them
at your desired height, depending on
where you want the curtain to stop
when opening it during operation.
Mount the stopper brackets so that
their outside edge is flush with the
outside edge of the guide rail.
Use the self tapping screws (J3)
provided to mount the stopper
brackets.

2
12 TWO: MOUNTING
SKIP THIS STEP IF YOUR CURTAIN IS NOT PRE-INSTALLED IN BOX HOUSING
13. Install the auto-lock brackets (L)
onto each side of the box housing (A).
Ensure the shutter is in the closed
position.
When the shutter is in the closed
positon, continue operating the
shutter downwards allowing the axle
(E) to turn until the t-clips (H) push
the top of the curtain against the
back of the box housing.
Mount the auto-lock brackets
3/8” (10mm) above the top of the
curtain and in between the two
t-clips closest to the ends of the box
housing (one on each end of the box
housing).
Use the tek screws (J2) provided for
mounting.
*The top of the box housing is not
shown for illustration purposes.

13THREE: INSTALL CURTAIN
3INSTALL CURTAIN
SKIP THIS STAGE IF YOUR CURTAIN IS PRE-INSTALLED IN THE BOX HOUSING
C. Lift the curtain into the box housing
(A), feed it over top of the axle (E),
and carefully uncoil the curtain down
into the guide rails (C) until it is in the
closed position and the bottom bar (D)
is at the bottom.
Ensure the curtain does not get
scratched or damaged when uncoiling
it into the guide rails.
Warning:
The curtain can be heavy. Ensure you
have enough assistance to lift and hold
the curtain, or use a lifting device.
There are two curtain installation options. Option 1 is the easiest and most convenient
for curtains that are not too heavy. Option 2 is for larger shutters (skip to page 17).
OPTION #1
A. Remove the protective foam wrapping
around the curtain roll (B).
Unwrap the curtain roll and rewrap it
the opposite way so the bottom bar (D)
is on the outside of the curtain roll.
B. Wrap the axle (E) in the box housing (A)
with soft protective material, to avoid
damaging the curtain during the next
step.
Warning: Bending the curtain backwards will cause damage (not covered by warranty).

14 THREE: INSTALL CURTAIN
3
D. Remove the soft protective material
you wrapped around the axle (E) in step
B on the previous page.
E. Slide the t-clips (H) provided onto the
top of the curtain. Evenly space them
along the width of the curtain with the
end ones 3” in from each end of the
curtain.

15THREE: INSTALL CURTAIN
3
F. Before attaching the curtain to the
axle (E) you must tension the axle
spring by turning it with the charging
handles provided.
The location to insert charging
handles, the direction to turn the
axle, and the number of turns to turn
the axle is displayed on a label on the
axle.
Insert the charging handles into the
axle and turn the axle, to put tension
on the spring.
Use both handles to rotate the axle.
Once the first one reaches the top,
insert the second one into the next
hole and continue turning the axle
until the number of turns displayed
on the label have been completed.
SKIP THIS STEP IF YOUR AXLE DOES NOT HAVE SPRING ASSIST (NO LABEL)
If your axle has a label displaying tension instructions and the location of the
winding wheel, then your axle has spring assist.
G. Attach the t-clips (H) onto the axle
(E) by squeezing the arrow-shaped
ends, and inserting them into the long
narrow slots in the axle.
Ensure all of the t-clips are inserted
into the same row of slots in the axle.

16 THREE: INSTALL CURTAIN
3
H. Using the charging handles, carefully
rotate the axle (E) the opposite way,
until you feel the spring tension
transfer onto the curtain. Remove
the charging handles and allow
the curtain to coil up into the box
housing (A).
I. Install the auto-lock brackets (L) onto
each side of the box housing (A). Ensure
the shutter is in the closed position.
When the shutter is in the closed
positon, continue operating the shutter
downwards allowing the axle (E) to turn
until the t-clips (H) push the top of the
curtain against the back of the box
housing.
Mount the auto-lock brackets 3/8”
(10mm) above the top of the curtain
and in between the two straps closest
to the ends of the box housing (one on
each end of the box housing).
*The top of the box housing is not
shown for illustration purposes.
Use the tek screws (J2) provided for
mounting.
SKIP THIS STEP IF YOUR AXLE DOES NOT HAVE SPRING ASSIST (NO LABEL)

17THREE: INSTALL CURTAIN
3
OPTION #2
A. Hang straps in a loop around the axle
(E). Place the straps 1/3 of the width
from each end of the axle.
B. Lift the curtain roll (B) up and into the
strap loops. The curtain roll should be
orientated so that the loose end of the
curtain is coming up the back of the
roll. Let the straps take the weight of
the curtain roll so that it is hanging
from the axle (E). Ensure the straps are
in no danger of slipping.
Warning:
The curtain can be heavy. Ensure you
have enough assistance to lift and hold
the curtain, or use a lifting device.

18 THREE: INSTALL CURTAIN
3
C. Slide the t-clips (H) provided onto the
top of the curtain. Evenly space them
along the width of the curtain with the
end ones 3” in from each end of the
curtain.
D. Rotate the curtain roll (B) in the straps
and pull the loose end of the curtain roll
up behind the axle (E).