PENTAGON DefendaGuard Instruction Manual

INSTALLATION INSTRUCTIONS
DEALER INFORMATION
MANUAL OPERATION
SPRING ASSIST OPERATION
FaceofWall&BetweenJamb|UnderLintelMount

1PRE-INSTALLATION INFORMATION
PRE-INSTALLATION INFORMATION
INSTALLATION INDEX
Preparation ---------------------------------------------------------------------------------------------------------------------------------------------------
Mounting --------------------------------------------------------------------------------------------------------------------------------------------------------
Install Curtain (Only applicable if curtain is not pre-installed) -------------------------------------------------------
Testing ------------------------------------------------------------------------------------------------------------------------------------------------------------
Adjusting --------------------------------------------------------------------------------------------------------------------------------------------------------
Complete --------------------------------------------------------------------------------------------------------------------------------------------------------
1
2
3
4
5
6
Page 4
Page 5
Page 11
Page 15
Page 16
Page 20
1. The following instructions are meant as a guide to installing your shutter. They cannot cover all applications. You
are responsible to use safe work procedures to prevent injury to yourself and others, as well as prevent damage
to the shutter. If you encounter a problem or have a question please contact Technical Support at the number
provided at the end of these instructions.
2. The legs on the end caps can break. You must take care to not put undue pressure on these legs during the
installation to avoid damage.
3. The shutter must be secured to solid backing through the back, top, or sides of the box. Also secure the box
housing through the support plates if they are supplied.
4. The shutter has been supplied to be installed onto solid wood backing. The #10 - 2 inch installation screws
provided are for mounting onto wood. If you are not installing your shutter onto wood, please substitute these
screws for the appropriate fasteners needed for your substraint (backing).
IMPORTANT NOTES
TOOLS YOU WILL NEED
Cordless Drill with #2 Robertson
Bit
4 Foot Level1/8” Drill Bit
(Pre-drill holes if desired)
Ladders (If required for height of the opening) Lifting Device - For Large Shutters
(Only required if the curtain is not pre-installed)

2PARTS
PARTS
Shutters that weight under 60 pounds will have the curtain and t-clips pre-installed inside the box housing. If the
shutter is narrower than the guide rails’ height, the guide rails will be in a separate box labelled ‘Guide Rails’.
BOX HOUSING
GUIDE RAILS
CURTAIN
Size will vary depending on shutter height and width
Standard STAX (Buildout)
U-Sill
AnchorLoc (End Retention)
Pre-installed on shutters under 60 pounds
BOTTOM BAR (Pre-Installed on Curtain) AXLE (Pre-Installed in Box Housing)
SILL (If Required)
Standard Heavy Duty Size will vary depending on shutter height and width
L-Sill
STAX - BUILDOUT (If Required)
Size will vary depending on requirements
BA
C
ED
F G

3HARDWARE
HARDWARE
LOCKING KEYS (If Required)
PULL HOOK
Shutters with a key lock will have keys provided
Used to pull curtain down for manual operation
Hardware can be found in the installation package provided with the shutter. If some of the hardware listed below is
not included, this means your shutter does not require it.
STOPPER BRACKETS (If Required)
Stopper Brackets Self Tapping Screws
INSTALLATION SCREWS
SCREW HOLE COVERS (If Required)
SUPPORT BRACKETS (If Required)
#10 - 2 Inch Screws Tek Screws
Used to cover screw holes on the guide rails
Size will vary depending on box housing size
T-CLIPS
Pre-installed on shutters under 60 pounds
IH
J1 J2
J3
J
LM
N
K

4 ONE: PREPARATION
1
1. Remove the protective plastic on the
exterior of the box housing (A).
2. Ensure the entire mounting surface is
completely flat. You will need the width
of the guide rail (C) being mounted face
of wall, the depth of the guide rail being
mounted between jamb, and the depth
of the box housing (A) at the top of the
opening.
If necessary, remove the trim around
the opening so the mounting surface is
completely flat.
PREPARATION
3. Using your #2 Robertson bit, remove
the four screws that secure the cover
lid to the box housing (A). Carefully
remove the lid and store in a safe place
until the final stage of the installation.

5TWO: MOUNTING
1. Set the box housing (A) on a flat
surface with the back (flat) side facing
down and top facing towards the
opening.
3. Slide the guide rails (C) onto the box
housing (A) legs.
2. If you have a locking bottom bar (D):
Put the lock into the unlocked position.
SKIP THIS STEP IF YOUR CURTAIN IS NOT PRE-INSTALLED IN BOX HOUSING
Attach the guide rails to the box
housing so that the large mounting
holes face upwards on the guide rail
being mounted face of wall, and the
small mounting holes facing outwards
on the guide rail being mounted
between jamb.
If your shutter has a bottom bar lock:
The end of the guide rail with the lock
hole on the inside is the bottom.
If your shutter has support brackets:
The end of the guide rail with the
threaded insert and screw is the top.
If your guide rails have flare outs:
The end of the guide rail with the flare
is the top.
MOUNTING 2

6 TWO: MOUNTING
2
4. If your shutter has support brackets:
Mount the support brackets (K) onto
the bottom of the box housing (A) and
the face of the guide rails (C) on each
end of the shutter to protect the box
housing legs. Use the tek screws (J2).
5. Lift the shutter up and into position
over the opening by holding the box
housing (A) and guide rails (C) and
slowly rotating the entire shutter 90
degrees, so it is standing up vertically.
Important note:
Continue to hold the box housing firmly
to avoid breaking the box housing legs.
Have one person on each side of the
shutter to lift the shutter into place.
Mounting holes are pre-drilled in the
STAX at 16” intervals. Use the #10 -
2” screws (J1) to secure the STAX to
solid wood backing.
If your shutter has vertical STAX (G):
They will be pre-attached to your guide
rails.
If your shutter has horizontal STAX:
Mount these between the vertical
STAX or miter the corners for a nicer
look.
Warning:
The curtain can be heavy. Ensure you
have enough assistance to lift and hold
the curtain, or use a lifting device.

7TWO: MOUNTING
2
6. Ensure the box housing (A) and guide
rails (C) are straight and level. Use
shims if required to keep the guide rails
straight.
7. Mount the guide rails (C) to the sides
of the opening face. Use the #10 - 2”
screws (J1) provided to secure the
guide rails to the opening.

8 TWO: MOUNTING
2
SKIP THIS STEP IF YOUR SHUTTER DOES NOT REQUIRE A SILL
Window or counter shutters with no sill (F) for the curtain to rest on when closed
will need a sill installed. If a sill is required, it will be provided.
8. Mount sill (F) at the bottom of the
guide rails (C).
Mount sill between the guide rails
with one flange facing frontwards
and the other against the wall facing
up. Scew the #10 - 2” screws (J1)
through the sill and into the solid
backing.
Mount sill with one flange under the
guide rails and the other against the
wall facing down. Scew the #10 - 2”
screws (J1) through the sill and into
the solid backing.
Or
Or
If your shutter has a L-Sill:
Mount sill with one flange under the
guide rails and the other infront of
the guide rails facing up. Screw the
tek screws (J2) through the front of
the sill and into guide rails.
If your shutter has a U-Sill:
Mount sill between the guide rails so
the bottom of the sill is flush with the
bottom of the guide rails. Screw the
#10 - 2” screws (J1) through the sill
and into the solid backing.

9TWO: MOUNTING
2
SKIP THIS STEP IF YOUR CURTAIN IS NOT PRE-INSTALLED IN BOX HOUSING
If your shutter has support plates:
Large shutters have steel support
plates on each end of the box housing.
Insert the #10 - 2” screws (J1)
through the 4 mounting holes on each
plate, into solid backing.
10. Mount the box housing (A) to solid
backing with a screw at each end, and
one screw every 16” across the width.
Use the #10 - 2” screws (J1). Insert
the screws through the top of the box
housing.
9. Carefully uncoil the curtain down
into the guide rails (C) until it is in the
closed position.
Important note:
Ensure the box housing (A) is firmly
supported to avoid breaking the box
housing legs.
Remove the protective foam
wrapping on the curtain.

2
10 TWO: MOUNTING
11. Mounting holes for the stopper
brackets (L) need to be drilled in both
guide rails (C) with your 1/8” drill bit.
SKIP THIS STEP IF YOUR SHUTTER HAS PRE-MOUNTED STOPPER BRACKETS
Use the stopper brackets as a
template to mark/drill the mounting
holes on both guide rails.
The standard location to mount the
stopper brakets is at the top of the
guide rails, beneath the box housing
(A). However, you can mount them
at your desired height, depending on
where you want the curtain to stop
when opening it during operation.
An alternate mounting method is
to drill 1/8” holes in the guide rails
and use the #10 - 2” screws (J1)
provided to fasten the brackets
through the guide rails and into solid
backing behind the shutter.
Mount the stopper brackets so that
their outside edge is flush with the
outside edge of the guide rail.
Use the self tapping screws (J3)
provided to mount the stopper
brackets.

11THREE: INSTALL CURTAIN
3
SKIP THIS STAGE IF YOUR CURTAIN IS PRE-INSTALLED IN THE BOX HOUSING
The shutter curtain is pre-installed into the box housing (A) if the weight of the curtain
roll (B) is less than 60 pounds.
Warning: Bending the curtain backwards will cause damage (not covered by warranty).
INSTALL CURTAIN
3. Wrap the axle (E) in the box housing (A)
with soft protective material, to avoid
damaging the curtain during the next
step.
1. Remove the protective foam wrapping
around the curtain roll (B).
Unwrap the curtain roll and rewrap it
the opposite way so the bottom bar (D)
is on the outside of the curtain roll.
2. If your bottom bar (D) has handles
on the flat side:
Remove the handles in order to slide
the curtain and bottom bar over top
of the axle (E) later in step 4.
SKIP THIS STEP IF YOUR BOTTOM BAR DOES NOT HAVE D-PULL HANDLES

12 THREE: INSTALL CURTAIN
3
4. Lift the curtain into the box housing
(A), feed it over top of the axle (E),
and carefully uncoil the curtain down
into the guide rails (C) until it is in the
closed position and the bottom bar (D)
is at the bottom.
Ensure the curtain does not get
scratched or damaged when uncoiling
it into the guide rails.
Warning:
The curtain can be heavy. Ensure you
have enough assistance to lift and hold
the curtain, or use a lifting device.
5. Remove the soft protective material
you wrapped around the axle (E) in step
3 on the previous page.
6. If your bottom bar (D) has handles
on the flat side:
Replace the handles on the bottom
bar that you removed in step 3.
SKIP THIS STEP IF YOUR BOTTOM BAR DOES NOT HAVE D-PULL HANDLES

13THREE: INSTALL CURTAIN
3
These t-clips will be used to attach the
curtain to the axle in step 9.
8. Before attaching the curtain to the
axle (E) you must tension the axle
spring by turning it with the charging
handles provided.
The location to insert charging handles,
the direction to turn the axle, and the
number of turns to turn the axle is
displayed on a label on the axle.
Insert the charging handles into the
axle and turn the axle, to put tension on
the spring.
Use both handles to rotate the axle.
Once the first one reaches the top,
insert the second one into the next hole
and continue turning the axle until the
number of turns displayed on the label
have been completed.
7. Slide the t-clips (H) provided onto the
top of the curtain. Evenly space them
along the width of the curtain with the
end ones 3” in from each end of the
curtain.

14 THREE: INSTALL CURTAIN
3
10. Using the charging handles, carefully
rotate the axle (E) the opposite way,
until you feel the spring tension
transfer onto the curtain. Remove the
charging handles and allow the curtain
to coil up into the box housing (A).
9. Attach the t-clips (H) onto the axle
(E) by squeezing the arrow-shaped
ends, and inserting them into the long
narrow slots in the axle.
Ensure all of the t-clips are inserted
into the same row of slots in the axle.

15FOUR: TESTING
TESTING 4
1. The spring tension has been factory
tested, and should now be set at the
optimal position for operation.
2. If you need to adjust the spring tension,
follow the steps on the next page,
stage 5.
Test the shutter operation by opening
and closing it. You should be able to
operate it easily with one hand.
Closing the shutter:
When you pull the curtain down to
close the shutter, it should stay by itself
at (or near) the closed position.
Opening the shutter:
When you push the curtain up to open
the shutter, the spring tension should
pull the curtain open for the last 6”
and stay by itself at (or near) the open
position.

16 FIVE: ADJUSTING
ADJUSTING5
1. Put the curtain down into the closed
position.
3. Detache the t-clips (H) from the axle
(E).
The spring tension is likely too high.
Follow these steps to reduce tension:
SKIP THIS STAGE IF YOUR SHUTTER PERFORMED WELL IN THE TESTING STAGE
2. Insert the charging handles provided
into the axle (E) to turn the axle.
Use both handles to rotate the axle by
moving the handles up from the curtain
to the top of the box housing (A). Once
the first one reaches the top, insert
the second one into the next hole and
continue turning. This should lower the
curtain. Continue turning the axle until
the top of the curtain comes away from
the axle and the t-clips (H) are loose.
The location to insert charging handles
is displayed on a label on the axle.
There are two adjustment options. Option 1 is needed if the shutter is too hard to
close or opens too easily and hits the top hard. Option 2 is needed if the shutter is too
hard to open, does not hold itself open, or closes with too much force (skip to page 18).
OPTION #1

17FIVE: ADJUSTING
5
4. Insert the charging handles into the
axle (E) again, and turn the axle the
opposite way by moving the handles
down from the top of the box housing
(A) to the curtain. Continue turning
the axle for one complete turn (360
degrees).
7. Return to stage 4 to test the shutter
again.
5. Reattach the t-clips (H) onto the axle
(E) by squeezing the arrow-shaped
ends, and inserting them into the long
narrow slots in the axle.
Ensure all of the t-clips are inserted
into the same row of slots in the axle.
6. Using the charging handles, carefully
rotate the axle (E) the opposite way,
until you feel the spring tension
transfer onto the curtain. Remove the
charging handles and allow the curtain
to coil up into the box housing (A).

18 FIVE: ADJUSTING
5
If the shutter is too hard to open, does
not hold itself open, or closes with too
much force.
The spring tension may be too low.
Follow these steps to increase tension:
1. Put the curtain down into the closed
position.
3. Detache the t-clips (H) from the axle
(E).
2. Insert the charging handles provided
into the axle (E) to turn the axle.
Use both handles to rotate the axle by
moving the handles up from the curtain
to the top of the box housing (A). Once
the first one reaches the top, insert
the second one into the next hole and
continue turning. This should lower the
curtain. Continue turning the axle until
the top of the curtain comes away from
the axle and the t-clips (H) are loose.
The location to insert charging handles
is displayed on a label on the axle (E).
OPTION #2