Pentair ONGA VF150 User manual

12
1
L100118A-1105
Should the installer or owner be unfamiliar with
the correct installation or operation of this type
of equipment you should contact
the distributor/manufacturer for the
correct advice before proceeding with the
installation or operation of the product.
An earth leakage or residual
current protection device must be tted to all
installations.
Owner’s Manual
VF150
Rainbow Pool Products
PO Box 2388, Mansfield Qld 4122
Telephone STD 61-7-3849 5385
Facsimile STD 61-7-3849 5384
Email: [email protected]
Web: www.rainbowpoolproducts.com.au

2
11
Relax - you’ve bought an Onga ...
Congratulations on your decision to purchase an Onga product.
Onga is one of the best known brands in its eld, with a proud
local and International reputation.
Onga is a brand for reliability, value for money and
technological innovation.
You will find Onga product wherever people need to move
water in 3 broad markets covering:
Technologically advanced solutions
for moving and treating water in the
Home, Garden, Pool and Spa.
Innovative Stock and Crop water
management solutions for Primary
Industries.
Water movement products for Build-
ing services, Emergency services and
Original Equipment manufacturers.
Pentair Water Product Warranty (Continued)
How to get service:
In Australia please contact 1800 664 266 In New Zealand please contact 0800 664 269 Claims under
this warranty must give evidence of date of purchase, model and serial number of the product and the
claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Pentair Water state
office or recommended service agent:-
a) the product;
b) confirmation in writing specifying the nature of your claim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) The product is to be forwarded by the customer freight paid to an Authorised Pentair
Water service agent.
Infield service by an authorised Pentair Water Service Agent will incur a travel, removal &
reinstallation fee to adjudicate on warranty issues.
Authorised warranty will be free of charge for the first 24 month period from date of the
first consumer purchase.
3) Warranty service work will be denied or suspended, on equipment not readily acces-
sible to service personnel, that is products that are behind barriers, tiled or bricked in,
installed in roofs or second story external walls including inaccessible power points.
4) Any service of any product which is found to be faulty due to abuse, fair wear & tear,
misuse or improper installation will be charged to the owner at the service agents cur-
rent servicing hourly rate.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CON-
TAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Exclusion of damages:
PENTAIR WATER’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. ONGA
SHALL NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED
UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS,
LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE OF BUSINESS RELA-
TIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effective law:
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Nothing in this warranty limits or restricts, or is intended to derogate from,
any right or remedy which the purchaser or ultimate user of the product may have pursuant to
Australian state and/or Australian federal consumer protection legislation, New Zealand Sale of
Goods Act, Consumer Guarantees Act, Fair Trading Act or any other relevant and applicable New
Zealand legislation or authority and where necessary shall so be read and construed.

10
3
Pentair Water Product Warranty
Pentair Water warrants that, when this product is used for the purpose it was designed, is correctly housed and vented
against weather, vermin, dust etc., that it will be free of material and manufacturing defects at the time of the original
purchase.
This warranty is limited to the cost of the product and does not cover third party costs including the
costs of electricians, plumbers, etc. unless authorised by Pentair Water.
TERMS AND CONDITIONS APPLICABLE INTERNATIONALLY
How long the warranty is effective Internationally
1) This Pentair Water product is warranted for 24 months for all parts from the date of the first consumer
purchase. Should any parts fail as a result of such defects within the specified period, the part will be
replaced free of charge. (This does not include travel charges, removal and reinstallation charges.)
TERMS AND CONDITIONS APPLICABLE IN AUSTRALIA AND
NEW ZEALAND
1) YOU SHOULD CAREFULLY READ THE INSTRUCTIONS SUPPLIED PRIOR TO USING THIS PENTAIR
WATER PRODUCT.
This product is to be installed and operated in accordance with the instructions
provided. This warranty will not apply if it is used in a manner other than in
accordance with the instructions.
What the warranty covers:
Pentair Water warrants its products to be free of defects in material and workmanship during
the warranty period. If a product proves to be defective in material or workmanship during the
warranty period, then Pentair Water will, at its sole option repair or replace the product with a like
product. Replacement product or parts may include re-manufactured or refurbished parts or components.
How long the warranty is effective:
1) This Pentair Water product is warranted for 24 months for all parts from the date of the
first consumer purchase.
2) Where this Pentair Water product is sold for commercial application as defined in the
relevant Trade Practices and Consumer Protection legislation the warranty shall be for a period
of six months from the date of purchase by the end user.
Who the warranty protects:
This warranty is valid only for the consumer purchaser.
What the warranty does not cover:
1) Damage, deterioration or malfunction resulting from:
a) accident, misuse, negligence, fire, water, lightning, or other acts of nature, unau-
thorised product modification or failure to follow instructions supplied with the
product;
b) repair or attempted repair by anyone not authorised by Pentair Water;
c) any damage to the product due to shipment;
d) removal or installation of the product;
e) causes external to the product such as electric power fluctuations or failure;
f) use of supplies or parts not meeting Pentair Water specifications;
g) normal wear and tear;
h) water ingression or exposure to abnormal corrosive conditions or “run dry” condi-
tions;
i) any other cause which does not relate to a product defect.
2) Damage caused to the product as a consequence of use of another manufacturer’s prod-
uct used in conjunction with Pentair Water and affiliate companies.
3) Ingress of insects into the unit causing electrical malfunction is not warranted, care
should be taken to avoid this occurrence.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production.
Pentair Water does not warrant that spare parts will be made available for the whole of the
reasonable period and reserves its right to cease supplying spare parts or providing facilities
for repair of spare parts in circumstances which are beyond its control including the require-
ment to remove spare parts from sale as a consequence of changes in the law or otherwise
as it deems fit.
1. Continual Product Improvement
We employ the best engineers both in Australia and
around the world to develop new and better ways to
take water further.
2. Operational Excellence
There is only one standard that we set ourselves for
both product quality and the quality of our service. That
standard is excellence... to have no-one better than us
at what we do... nothing short of that is acceptable.
Our commitment to quality is reinforced with
our ISO 9001:2000 accreditation.
3. A Fair Price
Onga products are neither the cheapest nor the most
expensive in their eld. Our products do, on the other
hand, always represent very good value for money
they always have and they always will.
4. Our Team of Dealers
The hand picked authorised Onga dealer network
throughout Australia and worldwide are second to
none. We invest considerable time and resources
training and supporting them through the Onga
Training Academy.

4
9
These instructions are a guide only. Users not familiar with pump-
ing equipment should seek advice from people experienced in
pump equipment and installation.
The pump operator or owner must be provided with this owner’s
manual. This must be read before operation, and followed during
operation.
Freezing conditions will damage the unit, as ice expands as it
freezes. Ensure that VF150 is located so that it is not prone to
freezing, or ensure that the product is disconnected and dried of
water during cold conditions.
VF150 is electrically connected. Ensure that it is isolated from
electrical supply during installation and any subsequent service
work.
VF150 is designed to be used with clean rain water in a residential
application. Do not use it with alternative uids, specically abra-
sive, corrosive or explosive uids. Do not install or operate your
VF150 in an explosive enviroment or near combustible matter.
Do not run the VF150 dry, or with the motor exposed (i.e. out of
the water) for long periods. This will harm the pumps seal, and
overheat the motor.
Table of contents
1. Warnings Page 4
2. Technical information Page 5
3. Application Page 5
4. Installation Page 6
Pump Protection
Fittings and Accessories
Instilation Procedure
5. Operation Check Page 7
6. Trouble Shooting Page 8
7. Service and Maintenance Page 9
8. Warranty Page 10
Service & Maintenance
Under normal conditions, your VF150 submersible pump does not re-
quire any maintenance.
In order to avoid possible failures, it is advisable to check periodically
the pressure and current draw. A decrease in pressure is a symptom
of pump wear caused by grit or silt in the water. An increase in current
draw is a symptom of abnormal mechanical friction in the pump or mo-
tor, caused by solid material being lodged within the pump.
Pumping water containing solids will reduce the life of
the pump, and may affect warranty
Pumping chemicals or agricultural products voids
warranty
Do not pump hydrocarbons with this pump
If the pump is not going to be used for a long period
of time, it should be completely emptied, rinsed with
clean fresh water, and stored in a dry place.
Always use original service parts as supplied and
recommended by Onga. Failure to do so may void
warranty.

8
5
Symptom Cause Remedy
Pump doesn’t
start
Float switch isn’t in the ‘on’
position:
Wait until there is more water in the
pit to start the pump
Not enough water in the pit to
get the oat above level
Float is caught on something,
and can’t rise above level
Ensure that the oat can move freely
No power supply Ensure that the pump is connected to
a live outlet
Check fuses and circuit breakers
Pump is blocked Disconnect the pump from the power
outlet, and check the pump housing
and discharge for foreign matter
No water
from pump
Blockages in the pump or
discharge
Disconnect the pump from the power
outlet, and check the pump housing
and discharge for foreign matter
Excessive lift Ensure that the height that you are
trying to lift water is within the pump’s
capacity. A larger pump may be
required.
Not enough water in the pit to
pump
Wait until there is more water in
the pit. Ensure that oat switch is
operating freely
Pump will not
stop, even
though there
is little water
in the pit.
Float switch is trapped in the
“up” position
Ensure that the oat switch can
operate freely
Float switch is fused “on” Replace the oat switch
Pump runs
intermittently:
Thermal
protection
inside the
pump is
tripping and
resetting
The pump is not completely
submerged
Ensure pump is covered with water
Water temperature is too high Ensure that water temperature limits
are observed.
Pump runs
intermittently:
When the pump shuts off,
water in the discharge line is
running back into the pit, lifting
the oat switch.
Fit a non-return valve at the pump
discharge so that water cannot return
to the pit
Application
Technical Information
Pump Discharge connection: 1 1/4” BSPF thread
Supplied tting: 1 1/4” Hose Barb
Power Supply: 230V - 1Ph - 50Hz
Voltage limits: 209V - 253V (230V ±
10%)
Construction
Impeller: Polycarbonate
Pump housion: Cast Iron
Shaft: Stainless - 304
Mechanical seal: Carbon ceramic
(dual seal)
Oil seal: NBR
Power Cable: H07RN-F
Float cable H07RN-F
Maximum ow rate: 150 lpm
Maximum head: 7m
Water temperature range: 0°C – 40°C
Power consumption 180W
FLA (Full load amps): 1.75A
Start current: 9.5A
Maximum submergence: 6m
VF150 is designed for clean water, or water containing some soft solids.
Typical applications are dewatering pits, drainage, water features and
gray water.
Do not use your VF150 for liquids other than clean water. Using cor-
rosive, abrasive or explosive uids will damage the unit, and may cause
personal injury or death.

6
7
Installation
Preparation for installation
Read these instructions first
Inspect your VF150 for shipping damage. Report any damage to your
Onga dealer. Read the Owner’s Manual that was shipped with the pump
to ensure correct pump installation.
Connect a stainless steel wire cable or a rope to the handle of the pump.
If you are using a hard discharge pipe, thread this into the outlet of the
pump housing. If you are using a exible discharge hose, use hose
clamps to secure this to the tting provided.
Lower the pump into the pit using the rope or wire cable. Lower the
pump onto a hard level surface that is elevated from the base of the pit.
This is to keep the pump inlet above sediments in the bottom of the pit.
Ensure that the oat switch can move freely within the pit – incorrect op-
eration and pump failure may occur if the oat switch becomes trapped.
Connect the power plug to a suitable outlet. The pump will operate
when the oat is higher than level, and stop operating when the pump
oat is in the low position.
If the pump must be removed from the pit, use the rope or wire cable to
lift it. Do not use the power cable or the oat switch to lift the pump
Fittings and accessories
Ensure that you have all required ttings and accessories prior to install-
ing your VF150:
- threadseal tape (hard discharge pipe installations)
- hose clamps (exible discharge hose installations)
- cable ties
A larger diameter hose or pipe will offer less resistance to ow, and so
give better performance.
Operation
Connect the pump to a suitable power outlet.
Operation Check
Put a small amount of water in the pit (if feasible) to cover the pump.
The oat switch will rise, and the pump will start, and empty the pit. As
the pit empties, the oat switch will fall, and stop the pump.
1. Ensure that the pump is completely submerged.
2. This may require that the tank has a little water fed
into it from another source.
3. The oat switch will rise, and the pump will start, and empty the
pit.
As the pit empties, the oat switch will fall, and stop the pump.
4. Check that there is adequate pressure and ow from
the discharge point.
If there are any variations to these outcomes, please see the trouble-
shooting section on the following page.

6
7
Installation
Preparation for installation
Read these instructions first
Inspect your VF150 for shipping damage. Report any damage to your
Onga dealer. Read the Owner’s Manual that was shipped with the pump
to ensure correct pump installation.
Connect a stainless steel wire cable or a rope to the handle of the pump.
If you are using a hard discharge pipe, thread this into the outlet of the
pump housing. If you are using a exible discharge hose, use hose
clamps to secure this to the tting provided.
Lower the pump into the pit using the rope or wire cable. Lower the
pump onto a hard level surface that is elevated from the base of the pit.
This is to keep the pump inlet above sediments in the bottom of the pit.
Ensure that the oat switch can move freely within the pit – incorrect op-
eration and pump failure may occur if the oat switch becomes trapped.
Connect the power plug to a suitable outlet. The pump will operate
when the oat is higher than level, and stop operating when the pump
oat is in the low position.
If the pump must be removed from the pit, use the rope or wire cable to
lift it. Do not use the power cable or the oat switch to lift the pump
Fittings and accessories
Ensure that you have all required ttings and accessories prior to install-
ing your VF150:
- threadseal tape (hard discharge pipe installations)
- hose clamps (exible discharge hose installations)
- cable ties
A larger diameter hose or pipe will offer less resistance to ow, and so
give better performance.
Operation
Connect the pump to a suitable power outlet.
Operation Check
Put a small amount of water in the pit (if feasible) to cover the pump.
The oat switch will rise, and the pump will start, and empty the pit. As
the pit empties, the oat switch will fall, and stop the pump.
1. Ensure that the pump is completely submerged.
2. This may require that the tank has a little water fed
into it from another source.
3. The oat switch will rise, and the pump will start, and empty the
pit.
As the pit empties, the oat switch will fall, and stop the pump.
4. Check that there is adequate pressure and ow from
the discharge point.
If there are any variations to these outcomes, please see the trouble-
shooting section on the following page.

8
5
Symptom Cause Remedy
Pump doesn’t
start
Float switch isn’t in the ‘on’
position:
Wait until there is more water in the
pit to start the pump
Not enough water in the pit to
get the oat above level
Float is caught on something,
and can’t rise above level
Ensure that the oat can move freely
No power supply Ensure that the pump is connected to
a live outlet
Check fuses and circuit breakers
Pump is blocked Disconnect the pump from the power
outlet, and check the pump housing
and discharge for foreign matter
No water
from pump
Blockages in the pump or
discharge
Disconnect the pump from the power
outlet, and check the pump housing
and discharge for foreign matter
Excessive lift Ensure that the height that you are
trying to lift water is within the pump’s
capacity. A larger pump may be
required.
Not enough water in the pit to
pump
Wait until there is more water in
the pit. Ensure that oat switch is
operating freely
Pump will not
stop, even
though there
is little water
in the pit.
Float switch is trapped in the
“up” position
Ensure that the oat switch can
operate freely
Float switch is fused “on” Replace the oat switch
Pump runs
intermittently:
Thermal
protection
inside the
pump is
tripping and
resetting
The pump is not completely
submerged
Ensure pump is covered with water
Water temperature is too high Ensure that water temperature limits
are observed.
Pump runs
intermittently:
When the pump shuts off,
water in the discharge line is
running back into the pit, lifting
the oat switch.
Fit a non-return valve at the pump
discharge so that water cannot return
to the pit
Application
Technical Information
Pump Discharge connection: 1 1/4” BSPF thread
Supplied tting: 1 1/4” Hose Barb
Power Supply: 230V - 1Ph - 50Hz
Voltage limits: 209V - 253V (230V ±
10%)
Construction
Impeller: Polycarbonate
Pump housion: Cast Iron
Shaft: Stainless - 304
Mechanical seal: Carbon ceramic
(dual seal)
Oil seal: NBR
Power Cable: H07RN-F
Float cable H07RN-F
Maximum ow rate: 150 lpm
Maximum head: 7m
Water temperature range: 0°C – 40°C
Power consumption 180W
FLA (Full load amps): 1.75A
Start current: 9.5A
Maximum submergence: 6m
VF150 is designed for clean water, or water containing some soft solids.
Typical applications are dewatering pits, drainage, water features and
gray water.
Do not use your VF150 for liquids other than clean water. Using cor-
rosive, abrasive or explosive uids will damage the unit, and may cause
personal injury or death.

4
9
These instructions are a guide only. Users not familiar with pump-
ing equipment should seek advice from people experienced in
pump equipment and installation.
The pump operator or owner must be provided with this owner’s
manual. This must be read before operation, and followed during
operation.
Freezing conditions will damage the unit, as ice expands as it
freezes. Ensure that VF150 is located so that it is not prone to
freezing, or ensure that the product is disconnected and dried of
water during cold conditions.
VF150 is electrically connected. Ensure that it is isolated from
electrical supply during installation and any subsequent service
work.
VF150 is designed to be used with clean rain water in a residential
application. Do not use it with alternative uids, specically abra-
sive, corrosive or explosive uids. Do not install or operate your
VF150 in an explosive enviroment or near combustible matter.
Do not run the VF150 dry, or with the motor exposed (i.e. out of
the water) for long periods. This will harm the pumps seal, and
overheat the motor.
Table of contents
1. Warnings Page 4
2. Technical information Page 5
3. Application Page 5
4. Installation Page 6
Pump Protection
Fittings and Accessories
Instilation Procedure
5. Operation Check Page 7
6. Trouble Shooting Page 8
7. Service and Maintenance Page 9
8. Warranty Page 10
Service & Maintenance
Under normal conditions, your VF150 submersible pump does not re-
quire any maintenance.
In order to avoid possible failures, it is advisable to check periodically
the pressure and current draw. A decrease in pressure is a symptom
of pump wear caused by grit or silt in the water. An increase in current
draw is a symptom of abnormal mechanical friction in the pump or mo-
tor, caused by solid material being lodged within the pump.
Pumping water containing solids will reduce the life of
the pump, and may affect warranty
Pumping chemicals or agricultural products voids
warranty
Do not pump hydrocarbons with this pump
If the pump is not going to be used for a long period
of time, it should be completely emptied, rinsed with
clean fresh water, and stored in a dry place.
Always use original service parts as supplied and
recommended by Onga. Failure to do so may void
warranty.

10
3
Pentair Water Product Warranty
Pentair Water warrants that, when this product is used for the purpose it was designed, is correctly housed and vented
against weather, vermin, dust etc., that it will be free of material and manufacturing defects at the time of the original
purchase.
This warranty is limited to the cost of the product and does not cover third party costs including the
costs of electricians, plumbers, etc. unless authorised by Pentair Water.
TERMS AND CONDITIONS APPLICABLE INTERNATIONALLY
How long the warranty is effective Internationally
1) This Pentair Water product is warranted for 24 months for all parts from the date of the first consumer
purchase. Should any parts fail as a result of such defects within the specified period, the part will be
replaced free of charge. (This does not include travel charges, removal and reinstallation charges.)
TERMS AND CONDITIONS APPLICABLE IN AUSTRALIA AND
NEW ZEALAND
1) YOU SHOULD CAREFULLY READ THE INSTRUCTIONS SUPPLIED PRIOR TO USING THIS PENTAIR
WATER PRODUCT.
This product is to be installed and operated in accordance with the instructions
provided. This warranty will not apply if it is used in a manner other than in
accordance with the instructions.
What the warranty covers:
Pentair Water warrants its products to be free of defects in material and workmanship during
the warranty period. If a product proves to be defective in material or workmanship during the
warranty period, then Pentair Water will, at its sole option repair or replace the product with a like
product. Replacement product or parts may include re-manufactured or refurbished parts or components.
How long the warranty is effective:
1) This Pentair Water product is warranted for 24 months for all parts from the date of the
first consumer purchase.
2) Where this Pentair Water product is sold for commercial application as defined in the
relevant Trade Practices and Consumer Protection legislation the warranty shall be for a period
of six months from the date of purchase by the end user.
Who the warranty protects:
This warranty is valid only for the consumer purchaser.
What the warranty does not cover:
1) Damage, deterioration or malfunction resulting from:
a) accident, misuse, negligence, fire, water, lightning, or other acts of nature, unau-
thorised product modification or failure to follow instructions supplied with the
product;
b) repair or attempted repair by anyone not authorised by Pentair Water;
c) any damage to the product due to shipment;
d) removal or installation of the product;
e) causes external to the product such as electric power fluctuations or failure;
f) use of supplies or parts not meeting Pentair Water specifications;
g) normal wear and tear;
h) water ingression or exposure to abnormal corrosive conditions or “run dry” condi-
tions;
i) any other cause which does not relate to a product defect.
2) Damage caused to the product as a consequence of use of another manufacturer’s prod-
uct used in conjunction with Pentair Water and affiliate companies.
3) Ingress of insects into the unit causing electrical malfunction is not warranted, care
should be taken to avoid this occurrence.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production.
Pentair Water does not warrant that spare parts will be made available for the whole of the
reasonable period and reserves its right to cease supplying spare parts or providing facilities
for repair of spare parts in circumstances which are beyond its control including the require-
ment to remove spare parts from sale as a consequence of changes in the law or otherwise
as it deems fit.
1. Continual Product Improvement
We employ the best engineers both in Australia and
around the world to develop new and better ways to
take water further.
2. Operational Excellence
There is only one standard that we set ourselves for
both product quality and the quality of our service. That
standard is excellence... to have no-one better than us
at what we do... nothing short of that is acceptable.
Our commitment to quality is reinforced with
our ISO 9001:2000 accreditation.
3. A Fair Price
Onga products are neither the cheapest nor the most
expensive in their eld. Our products do, on the other
hand, always represent very good value for money
they always have and they always will.
4. Our Team of Dealers
The hand picked authorised Onga dealer network
throughout Australia and worldwide are second to
none. We invest considerable time and resources
training and supporting them through the Onga
Training Academy.

Rainbow Pool Products
PO Box 2388, Mansfield Qld 4122
Telephone STD 61-7-3849 5385
Facsimile STD 61-7-3849 5384
Email: [email protected]
Web: www.rainbowpoolproducts.com.au
2
11
Relax - you’ve bought an Onga ...
Congratulations on your decision to purchase an Onga product.
Onga is one of the best known brands in its eld, with a proud
local and International reputation.
Onga is a brand for reliability, value for money and
technological innovation.
You will find Onga product wherever people need to move
water in 3 broad markets covering:
Technologically advanced solutions
for moving and treating water in the
Home, Garden, Pool and Spa.
Innovative Stock and Crop water
management solutions for Primary
Industries.
Water movement products for Build-
ing services, Emergency services and
Original Equipment manufacturers.
Pentair Water Product Warranty (Continued)
How to get service:
In Australia please contact 1800 664 266 In New Zealand please contact 0800 664 269 Claims under
this warranty must give evidence of date of purchase, model and serial number of the product and the
claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Pentair Water state
office or recommended service agent:-
a) the product;
b) confirmation in writing specifying the nature of your claim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) The product is to be forwarded by the customer freight paid to an Authorised Pentair
Water service agent.
Infield service by an authorised Pentair Water Service Agent will incur a travel, removal &
reinstallation fee to adjudicate on warranty issues.
Authorised warranty will be free of charge for the first 24 month period from date of the
first consumer purchase.
3) Warranty service work will be denied or suspended, on equipment not readily acces-
sible to service personnel, that is products that are behind barriers, tiled or bricked in,
installed in roofs or second story external walls including inaccessible power points.
4) Any service of any product which is found to be faulty due to abuse, fair wear & tear,
misuse or improper installation will be charged to the owner at the service agents cur-
rent servicing hourly rate.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CON-
TAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Exclusion of damages:
PENTAIR WATER’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. ONGA
SHALL NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED
UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS,
LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE OF BUSINESS RELA-
TIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effective law:
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Nothing in this warranty limits or restricts, or is intended to derogate from,
any right or remedy which the purchaser or ultimate user of the product may have pursuant to
Australian state and/or Australian federal consumer protection legislation, New Zealand Sale of
Goods Act, Consumer Guarantees Act, Fair Trading Act or any other relevant and applicable New
Zealand legislation or authority and where necessary shall so be read and construed.