Perenio Joule Eco Smart Heater User manual

Installation and Operation Manual
for Perenio®Joule Eco Smart Heater
(Article: PEJPH01-PEJPH04)
April, 2021

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 3 of 55
Introduction
Perenio® Joule Eco Smart Heater is designed for heating residential, office, industrial
and other premises.
The present Manual contains a detailed description of the device, as well as instructions
for its installation and operation.
Copyrights
Copyright of ©Perenio IoT spol s r.o. All rights reserved.
The Perenio® trademark is owned by Perenio IoT spol s r.o. (hereinafter referred to
as the Perenio IoT). All other similar trademarks and names, as well as logos and other
symbols are the property of their respective owners*.
All materials under Perenio® tradename contained therein are protected in
accordance with international and local laws including Acts on Copyrights and related
rights.
Any reproduction, copying, publication, as well as further distribution or public display
of material contained in the present document (whether in full or in part) shall not be
allowed until an appropriate permission of the copyright owner is obtained.
Any unauthorized usage of materials contained herein may lead to civil liability and
criminal prosecution in accordance with applicable laws.
Any eventual mentioning of other company names and equipment in the present
document is made solely for the purpose of clarifying and describing the device
operation and shall not infringe on the third party’s intellectual property rights.
*Google Play and Google Home are trademarks of Google Inc.; App Store is the registered trademarks of Apple Inc.;
Yandex is the registered trademark of YANDEX LLC.; Amazon Alexa is the registered trademark of Amazon Technologies,
Inc.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
Page 4 of 55
Responsibility and Technical Support
The present document is prepared in accordance with all necessary requirements and
contains detailed information on the device installation, configuration and control valid
as of the date of its issue.
Perenio IoT reserves the right to modify the device and make corrections or changes
to this document without prior notice of the User, and shall not be responsible for any
potential negative consequences which may arise from the use of an outdated version
of the document, as well as for any possible technical and/or typographical errors,
either omitted or accidental, or any related damage that may result from the document
transfer or the use of the devices.
Perenio IoT shall make no guarantee with respect to any data contained herein
including but not limited to the device merchantability and fitness for a particular
purpose.
In case of any discrepancies between language versions of this document, the Russian
version of this User Manual shall prevail.
For any technical issues, please contact your local Perenio IoT representative or the
Tech Support Department at perenio.com.
The most common problems may be found in Section 8 of the present document and
at perenio.com where you can also download the latest version of this Installation
and Operation Manual.
Manufacturer:
Perenio IoT spol s r.o.
Na Dlouhem 79, Ricany –Jazlovice 251 01, Czech Republic
perenio.com

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 5 of 55
Conformance to Standards
The device is CE certified and complies with requirements of the
following Directives of the European Union:
•2014/35/EU Low Voltage Directive;
•2004/30/EC Electromagnetic Compatibility Directive.
The device complies with the UKCA marking requirements for
selling the device in the UK
The device has passed all procedures of assessments established
in Technical Regulations of the Customs Union and conforms with
standards of the Customs Union
The device complies with the requirements of Restriction of the Use
of Certain Hazardous Substances (RoHS) in Electronic and Electrical
Equipment (2011/65/EU Directive)
The device complies with requirements of the Technical Regulations
of the Republic of Belarus TR 2018/024/BY (Telecommunications.
Security)
The national conformity mark of the Ukraine indicating that the
device meets requirements of all applicable technical regulations
The device and supplied batteries must not be disposed of as a
household waste in accordance with the Waste Electrical and
Electronic Equipment Directive (2012/19/EU)
For the purpose of protection of the environment and human
health, both the device and batteries must be disposed of in
accordance with approved instructions on safe disposal. For more
information on proper disposal, please contact your device supplier
or local authorities responsible for waste management

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
Page 6 of 55
Details on available Certificates are specified
in Section 6 of the present document. For
copies of Certificates and Reports, please visit
a corresponding Section at perenio.com.
BG
CZ
DE
ES
FR
GR
IT
KZ
LT
LV
NL
NO
PL
RO
RU
SE
SK
TR
UA
UK

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 7 of 55
Limitations and Warnings
Prior to installation and operation of the device, the User shall carefully read and
understand information contained herein.
ATTENTION! The warnings, precautions, and instructions contained in this
document may not contain every possible hazardous situation. Use common
sense when using the device.
Safety Operation Rules
1. The device shall be used as described in this manual only. Any other use not
specified therein may cause fire and other hazards, as well as injury to persons.
2. The device is intended for operation in a room with an ambient temperature of
0°C... +40°C.
3. Keep children and pets away from the area of installation of the Eco Smart
Heater, as contact with the device in operation may result in burns.
4. The device may only be operated when it is properly mounted on brackets or
special legs as supplied within the scope of delivery.
5. The installation area shall be level, i.e. without any bends or warps (Flat vertical
or horizontal surface). If the device is in the wrong position when connected to
the source of power, it will emit short beeps.
6. Do not bend the device or otherwise use force for wall installation using screws.
7. When moving the device, you may only hold it by brackets on its back. Do not
move the device by the glass panel while it is switched on or hot.
8. If the device is connected to the mains, it is strongly recommended to ensure
quick and easy way to disconnect it from the source of power.
9. To avoid supply network overloading and the risk of fire, do not use an extension
cord to connect the device to the power source, or connect the device to the
mains socket along with other household appliances.
10. Do not mount the device directly under the mains socket, or on top of it.
11. Do not touch the heating panel of during the device operation.
12. Do not use the device in the case of damage or cracks, or any signs of damage
to any other parts thereof, e.g. the power cable.
13. If the power cable is damaged, it may only be replaced by an authorized service
center or other authorized party.
14. Do not drop, throw, disassemble or attempt to repair the device on your own.
Stop using the device, it is has fallen.
15. Do not expose the device to direct sunlight or moisture, oils, chemical or other
organic liquids, or vibrations.
16. Do not use the device in a combustible, explosive and/or dusty environment, as
well as in areas where corrosion of its materials is possible.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
Page 8 of 55
17. Do not dry clothes or any other items with the device, and do not place it less
than 1 meter away from any fabrics, decorative objects or other flammable
objects. Do not operate the device on carpets!
18. If the device is not used (heating mode switched off) for a long period of time,
it shall be disconnected from the source of power.
19. To avoid an unpleasant “burnt”smell, it is recommended to keep the device
clean and free of dust accumulation.
20. To clean the device, use a water-dampened cotton cloth followed by a dry
streak-free cloth cleaning. Do not clean the device until it is switched off and
de-energized. Do not use cleaning agents or detergents to clean the device.
21. The device is not intended for use by children under 12 years, or by persons of
limited physical, sensory or mental capabilities who have no adequate
experience or knowledge in using the device, unless they are supervised or
instructed by a person responsible for their safety.
22. Do not use the device in areas with people who are unable to leave the room on
their own or who are not under the constant supervision of a person responsible
for their safety.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 9 of 55
Table of Contents
Introduction .................................................................................................. 3
Copyrights..................................................................................................... 3
Responsibility and Technical Support................................................................. 4
Conformance to Standards .............................................................................. 5
Limitations and Warnings ................................................................................ 7
Table of Contents ........................................................................................... 9
1 General Description and Specifications.......................................................... 11
1.1 General Purpose.................................................................................. 11
1.2 Technical Specification ......................................................................... 15
1.3 Scope of Delivery ................................................................................ 16
1.4 Packaging and labelling ........................................................................ 17
1.5 Child Lock Mode .................................................................................. 17
1.6 Remote Control via Voice Assistants....................................................... 18
2 Installation and Setup ................................................................................ 19
2.1 First Installation and Configuration......................................................... 20
2.1.1 Unpacking and Preparing for Installation ............................................ 20
2.1.2 Floor Installation (Option 1) ............................................................. 21
2.1.3 Wall Installation (Option 2) .............................................................. 22
2.2 Initial Switching On.............................................................................. 23
2.3 Manual Operation ................................................................................ 23
2.4 Selection of the Mobile App for Control ................................................... 24
2.5 Remote Control via Perenio Smart App ................................................... 24
2.5.1 Installation of the Application ........................................................... 24
2.5.2 Activation Process ........................................................................... 25
2.5.3 Additional Settings .......................................................................... 27
2.5.4 Control Panel.................................................................................. 28
2.5.5 Setting Climate Mode ...................................................................... 28
2.5.6 Viewing Energy Statistics.................................................................. 29
2.5.7 Setting Scheduled Timers ................................................................. 30
2.5.8 Event History ................................................................................. 35
2.5.9 Subscriptions ................................................................................. 35

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
Page 10 of 55
2.5.10 Changing the Room or Location for the Eco Smart Heater ................... 37
2.5.11 History and Push Notifications......................................................... 37
2.6 Remote Control via Perenio Lite App .......................................................38
2.6.1 Installation of the Application ........................................................... 38
2.6.2 Eco Smart Heater Connection Process................................................ 39
2.6.3 Additional Settings.......................................................................... 41
2.6.4 Control Panel ................................................................................. 41
2.6.5 Selecting the Control Mode............................................................... 42
2.6.6 Setting the Countdown Timer ........................................................... 43
2.6.7 Changing Settings........................................................................... 44
2.6.8 Removing the Device from the Account.............................................. 47
3 Maintenance and Repair ............................................................................. 48
4 Warranty Obligations ................................................................................. 49
5 Storage, Transportation and Disposal of Devices............................................ 52
6 Other Information ..................................................................................... 53
7 Troubleshooting ........................................................................................ 54
8 Glossary................................................................................................... 55
Figures and Tables
Figure 1 –Appearance .................................................................................. 12
Figure 2 –Buttons, ports and indicators .......................................................... 13
Figure 3 - Scope of Supply ............................................................................ 17
Figure 4 –Examples of installation ................................................................. 19
Figure 5 –Mounting on legs (Floor) ................................................................ 21
Figure 6 –Mounting on brackets (Wall) ........................................................... 22
Figure 7 –Spacing for drilling holes (Wall mounting)......................................... 22
Table 1 –Functions of the power button.......................................................... 14
Table 2 –Power button LED indication ............................................................ 14
Table 3 –Basic Technical Specifications........................................................... 15
Table 4 –Available subscriptions .................................................................... 36
Table 5 –Typical Errors and Troubleshooting Methods....................................... 54