Perenio Joule Eco Smart Heater User manual

Installation and Operation Manual
for Perenio®Joule Eco Smart Heater
(Article: PEJPH01-PEJPH04)
April, 2021

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 3 of 55
Introduction
Perenio® Joule Eco Smart Heater is designed for heating residential, office, industrial
and other premises.
The present Manual contains a detailed description of the device, as well as instructions
for its installation and operation.
Copyrights
Copyright of ©Perenio IoT spol s r.o. All rights reserved.
The Perenio® trademark is owned by Perenio IoT spol s r.o. (hereinafter referred to
as the Perenio IoT). All other similar trademarks and names, as well as logos and other
symbols are the property of their respective owners*.
All materials under Perenio® tradename contained therein are protected in
accordance with international and local laws including Acts on Copyrights and related
rights.
Any reproduction, copying, publication, as well as further distribution or public display
of material contained in the present document (whether in full or in part) shall not be
allowed until an appropriate permission of the copyright owner is obtained.
Any unauthorized usage of materials contained herein may lead to civil liability and
criminal prosecution in accordance with applicable laws.
Any eventual mentioning of other company names and equipment in the present
document is made solely for the purpose of clarifying and describing the device
operation and shall not infringe on the third party’s intellectual property rights.
*Google Play and Google Home are trademarks of Google Inc.; App Store is the registered trademarks of Apple Inc.;
Yandex is the registered trademark of YANDEX LLC.; Amazon Alexa is the registered trademark of Amazon Technologies,
Inc.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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Responsibility and Technical Support
The present document is prepared in accordance with all necessary requirements and
contains detailed information on the device installation, configuration and control valid
as of the date of its issue.
Perenio IoT reserves the right to modify the device and make corrections or changes
to this document without prior notice of the User, and shall not be responsible for any
potential negative consequences which may arise from the use of an outdated version
of the document, as well as for any possible technical and/or typographical errors,
either omitted or accidental, or any related damage that may result from the document
transfer or the use of the devices.
Perenio IoT shall make no guarantee with respect to any data contained herein
including but not limited to the device merchantability and fitness for a particular
purpose.
In case of any discrepancies between language versions of this document, the Russian
version of this User Manual shall prevail.
For any technical issues, please contact your local Perenio IoT representative or the
Tech Support Department at perenio.com.
The most common problems may be found in Section 8 of the present document and
at perenio.com where you can also download the latest version of this Installation
and Operation Manual.
Manufacturer:
Perenio IoT spol s r.o.
Na Dlouhem 79, Ricany –Jazlovice 251 01, Czech Republic
perenio.com

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 5 of 55
Conformance to Standards
The device is CE certified and complies with requirements of the
following Directives of the European Union:
•2014/35/EU Low Voltage Directive;
•2004/30/EC Electromagnetic Compatibility Directive.
The device complies with the UKCA marking requirements for
selling the device in the UK
The device has passed all procedures of assessments established
in Technical Regulations of the Customs Union and conforms with
standards of the Customs Union
The device complies with the requirements of Restriction of the Use
of Certain Hazardous Substances (RoHS) in Electronic and Electrical
Equipment (2011/65/EU Directive)
The device complies with requirements of the Technical Regulations
of the Republic of Belarus TR 2018/024/BY (Telecommunications.
Security)
The national conformity mark of the Ukraine indicating that the
device meets requirements of all applicable technical regulations
The device and supplied batteries must not be disposed of as a
household waste in accordance with the Waste Electrical and
Electronic Equipment Directive (2012/19/EU)
For the purpose of protection of the environment and human
health, both the device and batteries must be disposed of in
accordance with approved instructions on safe disposal. For more
information on proper disposal, please contact your device supplier
or local authorities responsible for waste management

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
Page 6 of 55
Details on available Certificates are specified
in Section 6 of the present document. For
copies of Certificates and Reports, please visit
a corresponding Section at perenio.com.
BG
CZ
DE
ES
FR
GR
IT
KZ
LT
LV
NL
NO
PL
RO
RU
SE
SK
TR
UA
UK

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 7 of 55
Limitations and Warnings
Prior to installation and operation of the device, the User shall carefully read and
understand information contained herein.
ATTENTION! The warnings, precautions, and instructions contained in this
document may not contain every possible hazardous situation. Use common
sense when using the device.
Safety Operation Rules
1. The device shall be used as described in this manual only. Any other use not
specified therein may cause fire and other hazards, as well as injury to persons.
2. The device is intended for operation in a room with an ambient temperature of
0°C... +40°C.
3. Keep children and pets away from the area of installation of the Eco Smart
Heater, as contact with the device in operation may result in burns.
4. The device may only be operated when it is properly mounted on brackets or
special legs as supplied within the scope of delivery.
5. The installation area shall be level, i.e. without any bends or warps (Flat vertical
or horizontal surface). If the device is in the wrong position when connected to
the source of power, it will emit short beeps.
6. Do not bend the device or otherwise use force for wall installation using screws.
7. When moving the device, you may only hold it by brackets on its back. Do not
move the device by the glass panel while it is switched on or hot.
8. If the device is connected to the mains, it is strongly recommended to ensure
quick and easy way to disconnect it from the source of power.
9. To avoid supply network overloading and the risk of fire, do not use an extension
cord to connect the device to the power source, or connect the device to the
mains socket along with other household appliances.
10. Do not mount the device directly under the mains socket, or on top of it.
11. Do not touch the heating panel of during the device operation.
12. Do not use the device in the case of damage or cracks, or any signs of damage
to any other parts thereof, e.g. the power cable.
13. If the power cable is damaged, it may only be replaced by an authorized service
center or other authorized party.
14. Do not drop, throw, disassemble or attempt to repair the device on your own.
Stop using the device, it is has fallen.
15. Do not expose the device to direct sunlight or moisture, oils, chemical or other
organic liquids, or vibrations.
16. Do not use the device in a combustible, explosive and/or dusty environment, as
well as in areas where corrosion of its materials is possible.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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17. Do not dry clothes or any other items with the device, and do not place it less
than 1 meter away from any fabrics, decorative objects or other flammable
objects. Do not operate the device on carpets!
18. If the device is not used (heating mode switched off) for a long period of time,
it shall be disconnected from the source of power.
19. To avoid an unpleasant “burnt”smell, it is recommended to keep the device
clean and free of dust accumulation.
20. To clean the device, use a water-dampened cotton cloth followed by a dry
streak-free cloth cleaning. Do not clean the device until it is switched off and
de-energized. Do not use cleaning agents or detergents to clean the device.
21. The device is not intended for use by children under 12 years, or by persons of
limited physical, sensory or mental capabilities who have no adequate
experience or knowledge in using the device, unless they are supervised or
instructed by a person responsible for their safety.
22. Do not use the device in areas with people who are unable to leave the room on
their own or who are not under the constant supervision of a person responsible
for their safety.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 9 of 55
Table of Contents
Introduction .................................................................................................. 3
Copyrights..................................................................................................... 3
Responsibility and Technical Support................................................................. 4
Conformance to Standards .............................................................................. 5
Limitations and Warnings ................................................................................ 7
Table of Contents ........................................................................................... 9
1 General Description and Specifications.......................................................... 11
1.1 General Purpose.................................................................................. 11
1.2 Technical Specification ......................................................................... 15
1.3 Scope of Delivery ................................................................................ 16
1.4 Packaging and labelling ........................................................................ 17
1.5 Child Lock Mode .................................................................................. 17
1.6 Remote Control via Voice Assistants....................................................... 18
2 Installation and Setup ................................................................................ 19
2.1 First Installation and Configuration......................................................... 20
2.1.1 Unpacking and Preparing for Installation ............................................ 20
2.1.2 Floor Installation (Option 1) ............................................................. 21
2.1.3 Wall Installation (Option 2) .............................................................. 22
2.2 Initial Switching On.............................................................................. 23
2.3 Manual Operation ................................................................................ 23
2.4 Selection of the Mobile App for Control ................................................... 24
2.5 Remote Control via Perenio Smart App ................................................... 24
2.5.1 Installation of the Application ........................................................... 24
2.5.2 Activation Process ........................................................................... 25
2.5.3 Additional Settings .......................................................................... 27
2.5.4 Control Panel.................................................................................. 28
2.5.5 Setting Climate Mode ...................................................................... 28
2.5.6 Viewing Energy Statistics.................................................................. 29
2.5.7 Setting Scheduled Timers ................................................................. 30
2.5.8 Event History ................................................................................. 35
2.5.9 Subscriptions ................................................................................. 35

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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2.5.10 Changing the Room or Location for the Eco Smart Heater ................... 37
2.5.11 History and Push Notifications......................................................... 37
2.6 Remote Control via Perenio Lite App .......................................................38
2.6.1 Installation of the Application ........................................................... 38
2.6.2 Eco Smart Heater Connection Process................................................ 39
2.6.3 Additional Settings.......................................................................... 41
2.6.4 Control Panel ................................................................................. 41
2.6.5 Selecting the Control Mode............................................................... 42
2.6.6 Setting the Countdown Timer ........................................................... 43
2.6.7 Changing Settings........................................................................... 44
2.6.8 Removing the Device from the Account.............................................. 47
3 Maintenance and Repair ............................................................................. 48
4 Warranty Obligations ................................................................................. 49
5 Storage, Transportation and Disposal of Devices............................................ 52
6 Other Information ..................................................................................... 53
7 Troubleshooting ........................................................................................ 54
8 Glossary................................................................................................... 55
Figures and Tables
Figure 1 –Appearance .................................................................................. 12
Figure 2 –Buttons, ports and indicators .......................................................... 13
Figure 3 - Scope of Supply ............................................................................ 17
Figure 4 –Examples of installation ................................................................. 19
Figure 5 –Mounting on legs (Floor) ................................................................ 21
Figure 6 –Mounting on brackets (Wall) ........................................................... 22
Figure 7 –Spacing for drilling holes (Wall mounting)......................................... 22
Table 1 –Functions of the power button.......................................................... 14
Table 2 –Power button LED indication ............................................................ 14
Table 3 –Basic Technical Specifications........................................................... 15
Table 4 –Available subscriptions .................................................................... 36
Table 5 –Typical Errors and Troubleshooting Methods....................................... 54

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
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1 General Description and Specifications
1.1 General Purpose
The Perenio® Joule Eco Smart Heater is an electric heating device with mainly an
infra-red heat emission designed for primary, supplementary and local heating of
domestic, industrial and other premises such as flats, offices, commercial premises,
sports halls, educational facilities, catering facilities, etc.
Key benefits of the Perenio® Joule Eco Smart Heater are as follows:
•Connection via Wi-Fi (2.4GHz) or manual operation;
•Low power consumption of 0.8kW;
•Automatic maintenance of desired room temperature;
•Large heat-radiating surface area;
•Ability to be installed on a vertical or a horizontal surface;
•“Freshness”effect where the air is not dried out (This effect is created by
increasing the temperature on surfaces of various objects, floors and walls at a
lower room temperature);
•Lack of “Burnt Air”effect due to a lower surface temperature than the one on
typical non-IR heaters;
•Reduction of dust in the air due to lower convection process (Thermal movement
of air volumes);
•Optional remote control via the mobile app or voice assistants;
•Elegant glass surface and stylish design.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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Figure 1–Appearance

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
Page 13 of 55
Figure 2–Buttons, ports and indicators
Buttons, Ports and Indicators
Heat-radiant panel
Glass panel of the device that is radiating heat to warm
the room
Mounting brackets
Metal brackets for mounting the device on a vertical
surface
Mounting holes
Cross-shaped holes in the mounting brackets for wall
mounting of the device
Control unit
Electronic module for management of the heater which
includes a signaling component (piezo siren) to audibly
notify users of the device statuses
Power button
LED button for switch the heating mode on and off
Power cord
Cable to connect the heater to the mains socket
Temperature sensor
Sensor that measures the ambient air temperature and
ensures accuracy when maintaining the required heating
temperature
Heat-radiant panel
Mounting
brackets
Power button
Power cord
Temperature
sensor
Control unit
Mounting
holes

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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Table 1–Functions of the power button
Action
Description
Press and hold the power
button for less than
3 seconds
Switching the device from OFF to ON state and vice
versa
Press and hold the power
button for 4 to 10 seconds
Switching to activation mode in the “Perenio Smart”
or the “Perenio Lite”mobile app
Press and hold the power
button for more than
10 seconds
Activation of the factory reset process
Press the power button
5 times for 4 seconds
Mechanical deactivation of the Child Lock Mode
Table 2 –Power button LED indication
Color
State
Description
Blue
On
The device is connected to the mains and
activated in the mobile app, but the heating
mode is switched off
Flickering
The device is connected to the mains, but not
activated in the mobile app, and heating mode is
switched off
Green
On
The device is connected to the mains and
activated in the mobile app, and the heating
mode is switched on
Flickering
The device is connected to the mains, but not
activated in the mobile app, and heating mode is
switched on
Purple
Blinking fast
The device is connected to the mains, and the
process of activation in the mobile app was
started
Red
Blinking
The device is connected to the mains, but an
error has occurred (Incorrect orientation, safety
mechanism actuation, etc.)
Blinking fast
(3 times)
Factory reset process was initiated

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
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Color
State
Description
Yellow
On
The device is connected to the mains, and the
temperature maintenance mode is on (For
control via the mobile app only)
White
Blinking
(3 times)
The device is connected to the mains, and the
Child Lock Mode is activated. A short acoustic
signal is emitted when swicthing to this mode
Off
The device is not connected to the mains, or a
power failure occurred
Blinking means that the LED is on for 500 ms, and then is off for 500 ms.
Blinking fast means that the LED is on for 100 ms, and then is off for 100 ms.
Flickering means that the LED is on for 3,000 ms, and then is off for 300 ms.
1.2 Technical Specification
Table 34–Basic Technical Specifications
Parameter
Value
Article
PEJPH01 (White), PEJPH02 (Black), PEJPH03 (Silver),
PEJPH04 (Gold)
Communication
Technology
Wi-Fi (IEEE 802.11b/g/n20)
Operating Frequency
2.4GHz
Wi-Fi Coverage Area
Up to 100 meters (Open area)
Integration
Yandex Smart Home, Amazon Alexa
Server
Cloud
IR Angle
Up to 360° (depending on the installation area)
IR Wavelength
95-100µm
Room area
25 m2 max
Nutrition
Rated input voltage: 220V
Rated input current: 3.5A
Rated power: 700-800W
Power supply voltage: 220-230V, 50Hz
Standby power: 1W max

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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Parameter
Value
Types of protection
Current protection: 6A
Voltage protection: 260V
Heating panel temperature protection: +110°C
Casing protection class
IP44
Electronic gyroscope
Rollover switch-off
Operating Temperature
0°C to +40°C
Operating Humidity
35% to 85% relative humidity (non-condensing)
Storage Temperature
0°C to +70°C
Storage Humidity
5% to 95% relative humidity (non-condensing)
Installation
On a flat horizontal or vertical surface. The device is
intended for indoor installation.
Casing Material
Heat-radiant panel: Tempered glass
Control unit: ABS plastic
Color
White, black, silver, gold
Dimensions (L x W x H)
1000mm × 356mm × 32mm (without brackets)
Weight
7.4kg
Warranty Period
1 year
Service Life
2 years
Certification
CE, EAC, RoHS, UA.TR
1.3 Scope of Delivery
The Perenio® Joule smart eco-heater comes with the following devices and
accessories:
1. Perenio® Joule Eco Smart Heater –1 pc.
2. Legs for floor installation –2 pcs.
3. Wall mounting brackets (Assembled or disassembled) –1 set.
4. Mounting kit (Screws and dowels) –1 set.
5. Quick Start Guide –1 pc.
6. Warranty Card –1 pc.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
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1
2
3
4
Figure 3 - Scope of Supply*
*Images are provided for informational purposes only
1.4 Packaging and labelling
The Perenio® Joule Eco Smart Heater is supplied in an individual carton package of
106cm x 38.5cm x 8.5cm (L x W x H) containing the full name and marking of the
device, the list of accessories provided and basic technical specifications thereof, as
well as the date of manufacture and information about the Manufacturer of devices.
Weights of the carton package are as follows:
•Net weight: 7.2kg;
•Gross weight: 9.5kg.
1.5 Child Lock Mode
The Child Lock Mode means locking the device’s control button via the Perenio Lite
mobile app.
NOTE that this mode may only be activated remotely after connecting the device
to the Perenio Lite mobile app.
If activated, the Eco Smart Heater will beep every time its button is pressed. The
button itself will be locked.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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The Child Lock Mode may be deactivated in the two following ways:
1. Remotely via the Perenio Lite mobile app.
2. Manually by pressing the power button 5 times for 4 seconds.
1.6 Remote Control via Voice Assistants
To control the Eco Smart Heater via the Yandex Smart Home (Alice) or Amazon Alexa
app, you should first activate the device in the Perenio Smart or Perenio Lite app.

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
©Perenio IoT spol s r.o. All rights reserved Document version: 1.1.0
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2 Installation and Setup
Before installation, the User shall select one of the following possible locations and
mounting modes for the device:
•On a flat and stable horizontal surface on legs;
•On a flat and non-sloping vertical surface on brackets.
The User shall also make sure that the selected location meets the following
requirements:
•Availability of the source of power at the installation area of the Eco Smart
Heater;
•Correct location of the electrical socket (See “Limitations and Warnings” Section
for details).
WARNING! It is strongly recommended that the Eco Smart Heater is installed
out of the reach of children and pets, as contact with the device in operation may
result in burns. Do not use the Eco Smart Heater on carpets or near curtains or
upholstered furniture.
NOTE that it is not recommended to install the device in areas with a high level
of noise and a high-frequency interference. Reinforced concrete floors may reduce
the distance of wireless signal transmission.
See below possible installation locations for the Eco Smart Heater.
Figure 4 –Examples of installation*
*Images of are provided for informational purposes only

Installation and Operation Manual for
Perenio® Joule Eco Smart Heater
Document version: 1.1.0 ©Perenio IoT spol s r.o. All rights reserved
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2.1 First Installation and Configuration
To ensure proper installation and operation of the Eco Smart Heater, follow the steps
below:
1. Unpack the device (See par. 2.1.1), install it in the desired location (See par.
2.1.2 or par. 2.1.3) and connect to the source of power (220V) using the power
cable.
2. If necessary, activate the device in the mobile app (See par. 2.5 or par. 2.6).
3. Operate the device manually, or remotely via the mobile app (See par. 2.5 or
par. 2.6) and/or voice assistants (See par. 1.6).
IMPORTANT! Upon the initial activation in the mobile app, the Eco Smart Heater
firmware update process may be started (In this case, the notification will be
displayed in the control panel of the device and in the “Event History”tab). Do not
disconnect the device from the mains until the update process is
completed!
Also, do not disconnect the device from the mains for 5 minutes after resetting
it to factory settings.
2.1.1 Unpacking and Preparing for Installation
1. Unpack the device carefully and remove the accessories.
2. Arrange the device on a clean, horizontal surface with the heat-radiant panel
facing downwards.
3. Wipe both sides of the heat-radiant panel with a water-dampened cloth, and
then with a dry, streak-free cloth. Make sure that the device is free from dust
and dirt.
4. Prepare the device installation area.
5. Mount the device in the desired area as per selected installation option (See
par. 2.1.2 or par. 2.1.3).
NOTE. Do not use the device at ambient temperatures of 0°C or lower, as it will
initiate an error, and the device will not be switched on.