Petcube Bites User manual

MEET YOUR
Petcube Bites

PETCUBE BITES SPECS
AND SYSTEM REQUIREMENTS
Petcube Bites features:
• 138° wide angle view
• 1080p HD video
• Treat dispenser
• 2-way audio
• Night vision
• 3x digital zoom
• Sound and motion alerts
Petcube Bites requires:
• Wi-Fi 802.11b/g/n, 2.4GHz
• Bluetooth Low Energy (BLE)
• iOS 8.4 and higher or Android 4.3 and higher
• Wi-Fi internet connection
• Min 1 Mbit Upload speed on the Petcube
(recommended 2Mbit)
• Min 1 Mbit Download speed on the mobile device
(recommended 2Mbit)
1

SAFETY AND HANDLING
To avoid injuries or causing harm, read all safety information and operating
instructions prior to using Petcube.
• Don’t drop, hit, shake, or tumble your Petcube Bites camera.
• Don’t stain, scratch, or otherwise damage the front panel.
• Treats dispensed by Petcube Bites should not replace your pet’s
normal meals.
• Petcube Bites should not be used to dispense medication to your pet.
• Please keep in mind treat expiration dates and ensure you are only providing
your pets with fresh treats.
• To prevent mechanical problems, use only compatible treats.
• Be aware that using treats with your pet exposes them to choking hazards.
Ensure your pet is familiar with the treats you are using and, that you monitor
the consumption. You are not required to use any specific treats with
Petcube Bites.
• Petcube Bites should not be used by minors without supervision from
an adult.
• Don’t expose to liquid, moisture, dust, excessive heat, or naked flame.
• To avoid overheating, don’t leave Petcube Bites in direct sunlight.
• Protect the power cord from being walked on, pinched or chewed on by pets.
2

WHERE TO PLACE YOUR PETCUBE BITES
• Consider placing Petcube Bites in a location that allows for maximum
coverage through the camera’s 138° wide angle lens. It’s always a good idea
to point the Petcube Bites in the direction where your pets tend to spend
most of their time.
• If you want to place Petcube Bites on a table or shelf, we recommend you
set it up at least 3 feet above the floor. Petcube Bites has a non-slip rubber
bottom, which provides a secure grip on flat surfaces. The camera should
be placed closer to the edge of the surface for better viewing angle.
• If you decide to mount Petcube Bites securely on the wall, select your
preferred viewing height. Then, use the included mounting guide to mark
where to drill holes and two drywall anchor screws to affix the device.
3

GETTING STARTED
iOS Setup
Petcube Bites requires
To setup your Petcube Bites, download Petcube application to your iOS device.
The Petcube app requires iOS 8.4 or greater and can be downloaded in the App
Store or at the link below.
Connect your Petcube Bites to a power source and wait up to 30 seconds until
the LED light starts pulsing green. Open the Petcube app on your iOS device,
log in or sign up for a Petcube account using your email or Facebook account.
Go to the ‘Home’ tab, select ‘Connect your Petcube device’ and pick Petcube
Bites from the list of options. Keep in mind that you may be asked to turn on
Bluetooth. When the LED light on the camera is pulsing green, hit Next. To
identify the device, press ‘Select’ below the image of Petcube and hit ‘Next’ again
when the LED starts pulsing green rapidly. Wait for the app to exchange data
with the Petcube Bites and scan for available Wi-Fi networks, then select your
home Wi-Fi network from the list, put in your network password and hit ‘Join’.
If you don’t see your home network on the list or if you’re using a hidden
network, connect to your home Wi-Fi by entering the name of your network and
password manually and then hit ‘Join’ (keep in mind that it is case sensitive).
Once the LED light on your Petcube Bites changes to solid white, you are ready
to connect to your Petcube Bites.
www.petcu.be/ios-app-download
4

2. Playing with Petcube Bites
If you successfully registered your Petcube Bites, go to the ‘Home’ tab in the
Petcube App and press the ‘Play’ icon at the top.
3. Treat recommendations
• Treats should be uniform in size, no smaller than 0.3 inches and no larger
than 1 inch in length. The treat hopper can fit up to 100 treats.
• Treats must be dry and hard.
• Treats should not be greasy, soft, sticky or crumbly.
• Use treats that are all the same size and shape.
• For smaller size treats, multiple treats may be dispensed at once.
• Close the container lid for an airtight seal to keep treats fresh and so
no odors get out.
4. Cleaning made simple
The detachable treat container is dishwasher safe on lower temperature/delicate
cleaning settings (up to 130’F), or you can wash it by hand.
Do not use abrasive cleaners on the container, only liquid detergents and soft
sponges. To detach the treat container, push the back release button to the right
and pull up and away from the base
5. Amazon Dash
Petcube Bites is integrated with Amazon Dash Replenishment Service (DRS)
to allow for automatic treat refillment from Amazon when supplies run low.
Control this option through the Petcube app and enjoy convenient reordering
and shipment of your treats from Amazon.

6. Taking screenshots and recording video
In order to take a snapshot of the live stream from your Petcube Bites, you
need to tap the Photo Camera icon on the bottom left while in play mode. You’ll
get two options: ‘Share’ and ‘Done’. When selecting ‘Done,’ the screenshot will
automatically be saved to your Camera Roll. By selecting ‘Share,’ you will have
the option of sharing it via Facebook, Instagram or Twitter.
To start recording a live stream, tap the Video Camera icon on the bottom right
while in play mode. To stop recording, tap the ‘Stop’ icon and the video will be
saved to your Camera Roll. Sound recording is currently unavailable.
7. Using Zoom feature
Petcube app now comes with the 3x digital zoom feature. Just connect to your
Petcube Bites in the app, pinch-to-zoom in the image during the game, and pan
around to see the whole scene.
8. Using Night Vision
Petcube Bites comes with infrared sensor capable of streaming clear black and
white video in pitch dark. When the sensor detects a low level of ambient light,
your Petcube Bites camera will automatically activate the Night Vision mode.
9. Volume control
To configure the volume level on the Petcube Bites, open the Petcube App on
your device, go to the ‘Home’ tab, select ‘Settings’ in the upper right corner, and
adjust the volume level under ‘Petcube Camera Volume.’

Keep in mind that in order to be able to change the settings on your Petcube
Bites, it needs to be in standby mode (steady white light).
10. Sound alert at the start of a call
To attract your pet’s attention and be aware of when someone connects to your
Petcube Bites in accordance with your sharing settings, at the start of every
call your Petcube will play a sound alert. This can be easily switched off in the
‘Settings’ menu in the Petcube App.
11. Motion and sound detection
If you are not using Petcube Care cloud-based video storage service, the Petcube
App can send push notifications to your smartphone whenever motion or
sound is detected on your Petcube Bites. To enable push notifications, open the
Petcube App, go to the ‘Home’ tab, select ‘Settings’ in the upper right corner and
switch on ‘Motion Detection’ and ‘Sound Detection’.
Keep in mind that in order to be able to change the settings on your Petcube,
it needs to be in standby mode (steady white light).
If you are using Petcube Care, the Petcube App will record videos triggered by
motion and sound detection and you can configure push notifications to be sent
as soon as new video recordings are available.
12. Registering multiple Petcube Bites cameras to one account
To register multiple cameras in a single account, launch the Petcube app and
swipe left at the top of the ‘Home’ tab. Then, press the ‘Tap to connect your
device’ icon. To finish setup, follow the instructions in Setting up Petcube Bites

or other Petcube camera.
To register each additional device, repeat this process.
13. Sharing access to your Petcube Bites
By default, only you can access your Petcube Bites video stream, but you can
share access to your Petcube with your family, friends and anyone who installs
the Petcube App on their smartphone.
While family members will have full control of your camera, friends can only see
it as a publicly shared Petcube on the ‘Play’ tab at specifically scheduled times
and days. You can also configure whether they have access to treat controls
and 2-way audio.
To share access with family members or friends, open the Petcube App, go to the
‘Home’ tab, select ‘Sharing’ in the upper right corner, select the sharing option
you want and add the user you want as either ‘Family’ or ‘Friend.’
To delete a user from your ‘Family’ or ‘Friends’ list, go to ‘Sharing’ settings again,
find their username and swipe it the left to ‘Delete’ or ‘Unfriend’.
You can also share your Petcube Bites with any Petcube app user by choosing
the ‘Public’ sharing option. Configure treat controls and sound availability and
schedule sharing time according to your needs.
14. Registering the Petcube to a different account
Be aware that a Petcube Bites can only be registered to one user. You cannot
register it under multiple accounts, but you can share access to it with other
users using various sharing options.

If you need to register a Petcube to a different account, simply delete the camera
from the account it is currently registered to, open the Petcube App, go to the
‘Home’ tab, select ‘Settings’ and tap ‘Disconnect camera.’
15. Resetting user account password
If you forgot your password, open the Petcube App on your mobile device,
tap ‘Log In,’ enter your email address, and tap on ‘Forgot password’ at the
bottom of the screen. Check your email and follow the instructions to reset
your password.
16. Changing your account name, username or password
To change your account details such as your name, username or password,
open the Petcube App, go to the ‘Profile’ tab, then ‘Settings’, and tap the values
you want to change.
17. Deleting the Petcube Bites
To delete the Petcube Bites from your account, open the Petcube App, go to the
‘Profile’ tab, select ‘Settings,’ and tap ‘Disconnect camera.’ Confirm by choosing
‘Delete’.
18. Turning your Petcube Bites off remotely
Currently, there is no option to turn off the camera remotely from the Petcube
App. But if you’re sharing access to it, you can disable it in the ‘Settings’ menu.