PetSpy T500 User manual

CH
CH1
CH2
CH3
T500
Remote Spray Dog Trainer
User Manual
PLEASE READ THIS ENTIRE MANUAL BEFORE BEGINNING

Scissors
Lighter
Non-metallic collar and 10-foot leash
Other ltems You May Need
Welcome message
Table of contents
Warranty 1
Main Features 4
Relevant description
Transmitter description 5
Receiver description
Charging operation instruction
Charging requirements
Receiver charging state
Charging state of transmitter
6
7
7
7
8
8
8
9
9
10
10
11
11
12
13
13
14-16
16
17
18-19
5
Precautions 2
Product Description
How to Use it
Power on-off
The receiver is paired with the transmitter
Channel switching operation mode
Spray function grade adjustment operation
Vibration function level adjustment operation
Tone function level adjustment operation
Light flicker function level adjustment operation
Flashlight operation
Friendly Tips
Operating Instructions for Various Functions
How the System Works
Warm Tips
Summary of Frequently Asked Questions
FCC Compliance
Declaration of conformity
Reference Size for Different Dogs
Components
Remote Transmitter
Collar Receiver
USB Charging Cable
Screwdriver
User Manual
Wrist Strap
CH
CH1
CH2
CH3
T500
800M Rechargeable
Remote Spray Dog Trainer
-User Manual
Please read this entire User Manual before beginning

IMPORTANT SAFETY INFORMATION
Thank you for choosing our product. You can sync the
remote transmitter and collar receiver to operate
spray/vibration function to discourage your dog from
unwanted behaviors and effectively train your dog at a
long distance.

This is the safety alert symbol. It is used to alert you to
potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates
a hazardous situation which, if not avoided, could result
in minor or moderate injury.
CAUTION, used without the safety alert symbol,
indicates a hazardous situation which, if not avoided,
could result in harm to your pet.
Not for use with aggressive dogs. Do not use this product if your dog
is aggressive, or if your dog is prone to aggressive behavior.
Aggressive dogs can cause severe injury and even death to their
owner and others. If you are unsure whether this product is appropriate
for your dog, please consult your veterinarian or certified trainer.
Do not puncture or incinerate the collar or the refill cannister. Do not
expose to extreme heat or store at temperatures above 113 °F or 45 °C.
Lithium Rechargeable Batteries.This device contains
Lithium-Polymer (Li-Polymer) batteries; never incinerate, puncture,
deform, short-circuit, or charge with an inappropriate charger. Fire,
explosion, property damage, or bodily harm may occur if this warning
is not followed.
WARNING
CAUTION
CAUTION
WARNING
Dear Customer, thank you very much for choosing PetSpy! It’s our
pleasure to serve you and your beloved dog. Our mission is to ensure
your pet’s safety and happiness by providing you with the tools and
techniques to successfully train your dog. If you have any questions,
please visit our website or contact PetSpy Customer Service at
[e-mail] - we will be happy to assist you.
Website: www.petspy.com
Customer Support: [e-mail]
Social Media: @petspybrand
Thank you
PetSpy e-collars are covered by the 1-YEAR WARRANTY. You can
register your product warranty at www.petspy.com. If your purchased
item malfunctions or breaks within 1 year,we will send you a free
replacement. No more than one replacement per purchased item.
Replacement warranty does not apply to promotional orders with total
discount greater than 30%. The warranty begins from the date of
purchase. A purchase confirmation such as the order id is required for
a claim. The warranty does not cover products with physical damage
or when product is lost. PetSpy does not offer warranty for products
purchased from unauthorized resellers. PetSpy products are exclusively
sold on PetSpy.com, Amazon.com, Amazon.ca, Chewy.com, and
Walmart.com (check the current authorized retailer list on petspy.com).
Any other marketplaces are considered as unauthorized resellers. The
refund period is strictly limited to 30-days starting from the date of
purchase. Restrictions apply.
Warranty
Contacts
-1- -2-

Do not expose the device to freezing temperatures (32 °F or 0 °C)
or to conditions warmer than 113 °F or 45°C. Do not leave the
collar in direct sunlight. Never leave the collar in a car where the
device can heat up to high temperatures (113 °F or 45 °C).
•Contains gas under pressure; may explode if heated.
•Wear protective gloves / eye protection / face protection.
•Do not breathe dust / fume / gas/mist / vapors / spray.
•In case of inadequate ventilation, wear respiratory protection.
•If exposed or concerned: Get medical advice / attention.
•Protect from sunlight. Store in a well-ventilated place. Do not
puncture. Do not burn.
•Keep out of reach of children.
•Avoid leaving the collar on the dog for more than 12 hours per day.
•When possible, reposition the collar on the pet’s neck every 1 to 2 hours.
•Check the fit to prevent excessive pressure; follow the instructions in
this manual.
•Never connect a leash to the electronic collar.
•When using a separate collar for a leash, don’t put pressure on the
electronic collar.
•Wash the dog’s neck area and the contact area of the collar weekly
with a damp cloth.
•Examine the contact area daily for signs of a rash or a sore.
•If a rash or sore is found, discontinue use of the collar until the skin
has healed.
•If the condition persists beyond 48 hours, see your veterinarian.
CAUTION
CAUTION
FIRST AID TREATMENT:
If inhaled, get medical attention if you feel unwell. After skin contact,
rinse affected area with soap and water. After eye contact, rinse/flush
eyes gently using water for 15-20 minutes.
This product is not a toy. Keep it away from the reach of children.
Risk of skin damage. Please read and follow the instructions in this
manual. Proper fit of the collar is important. A collar worn for too long
or made too tight on the pet’s neck may cause skin damage. Ranging
from redness to pressure ulcers; this condition is commonly known as
bed sores.
2.Main Features
These steps will help keep your pet safe and comfortable.Millions of
pets are comfortable while they wear smooth contacts. Some pets
are sensitive to contact pressure.You may find after some time that
your pet is very tolerant of the collar.If so,you may relax some of
these precautions.It is important to continue daily checks of the
contact area.If redness or sores are found,discontinue use until the
skin has fully healed.
This Remote Spray Trainer must be used only on healthy dogs. We
recommend that you take your dog to a veterinarian before using the
collar if he is not in good health.
IPX5 Waterproof
Collar Receiver
Backlit LCD Display
Expandable to a
Three-Dog System
4 IN 1 Training Modes:
Spray Stimulation +
Vibration + Tone + LED
light for Dog Searching
Innovative Painless
StimulationFunction,
More Scientific and
Humane
More Powerful Spray,
More Effective
Shock-Free,Safe and
Harmless
Innovative Touch Switch
to Avoid Misoperation
Range Up to 800 Meters
Built-in Rechargeable
Batteries,More
Environmental Friendly
4
1
2
3
3
8
-3- -4-

Charging port
Refill Port
Tact Switch
(On/Off and Pairing)
Spray Nozzle
❷Receiver description
❶Transmitter description
Level Adjustment
Button
Display
Dog Finder
Light Button
Mode Switch
Button
Tone Button
Vibration
Button
Spray
Button
Flashlight
Button
Button Indicator
Light
Flashlight Charging port
3.Relevant Description
CH
CH1
CH2
CH3
-5- -6-

（note: please ensure the product fully charged before
initial use!）
❶Charging operation instruction:
❷Charging requirements：
❸Receiver charging state：
Receiver low voltage hint: when
in low voltage state, The red light
flashes five times every ten seconds
●The data cable is Micro USB
●Output voltage :DC5V
●Charge the battery completely
before the first use (this may
take up to 2 hours).
●Do not charge the battery near
flammable substances.
Transmitter low voltage hint:
when its voltage is low, the
indicator light flashes five times
every 10 seconds, meanwhile,
the battery in the screen displays
1 grid at the same time.
Indicator light
Battery display
The red light will slowly brighten when charging, and the blue light
will flash when fully charged.
4.How to Use It ❹Charging state of transmitter：
Power on:
Power off:
When charging, the red indicator will flash; Meanwhile, the battery
in screen is running, After full charge, the green indicator light will flash
once in 10 seconds. The battery in screen is full of 4 cells at the same
time.
Press the power button 3 times in a row, and the red light flashes, the
pairing time will be within 20 seconds. Then press CH button of the
receiver to select the channel and press any of the function buttons to
complete the pairing. After the pairing is successful, the blue light will
stay on for 5s and the buzzer will emit two beeps at the same time.
Press the power button for 3 times
The red light flashes, the red
light flashes within pairing time,
the pairing time is within 20 seconds
1. Press the CH button of the transmitter to select
the channel
The blue light will stay on 5s after the successful pairing,
and the buzzer emits two beeps at the same time
2: Press any function button to complete the pairing
● Long press the power button for 3 seconds.
❶Power on-off：
❷The receiver is paired with the transmitter:
After starting up, the blue light will be on for 3
seconds, and the product will vibrate for 1 second
at the same time.
Long press the power button for 3 seconds, and the
red light flashes for 3 times after power off, and the product
vibrates for 1 second at the same time
●
CH
5.Operating Instructions for Various
Functions of the Product
-7- -8-

❸Channel switching operation mode: press CH
button to switch channels
❹Spray function grade adjustment operation
CH
CH1
CH2
CH3
CH1
CH2
CH3
Press the CH button
to switch channels
CH1
CH1
CH1
Mode 1-Weak
Model 2 - Strong
Mode 3- Pulse
Level adjustment button
Mode 1- slow lift type
Mode 1- One beep
Mode 2- Two beeps
Mode 3- three beeps
Mode 2- pulse type
Mode 3- continuous type
❺Vibration function level adjustment operation:
❻Tone function level adjustment operation:
Level
adjustment
button
Level
adjustment
button
Vibration trigger
button
Tone trigger
CH
CH1
CH1
CH1
CH1
CH1
CH1
CH
0
100
0
100
0
100
B
BB
BBB
-9- -10-

Blue light flashing
Purple light flashing
Flashlight button
The blue/red light flashes alternately
Mode 1
Mode 3
Mode 2
❼Light flicker function level adjustment operation:
❽Flashlight operation:
Light trigger
CH
CH1
CH1
CH1
❾Friendly Tips:
1.The liquid volume of the gas replenished : the
main machine must be turned off before
replenishing the gas，and after replenishing,the
receiver;can be startde Aligh the aer ation tank to
the device,with the gaspin perpendicularly fixed,
and press and hold the aeration tank into the gas
adding hole for 10 seconds.
2.Wear a bark stopper for the dog: adjust the
neckband according to the size of the dog’s
neck, Cut the remaining part of the neckband
and use it effectively when wearing it correctly
premise.
3.Put the bark stopper on the dog's neck and
install it with the spray nozzle aligned vertically
Pet nose, wearing a scale to fit between the
neckband and the dog's neck One finger is the
standard, which can accurately detect the
frequency of barking of dogs.The installation is
very important, too much slack will cause
uncoordinated movements,Affect the normal
operation of the product.
4.For dogs with long body hair, it is necessary
to trim the hair on the spray path, Ensure that
the mist can be sprayed to an effective range.
-11- -12-

8.Summary of Frequently Asked Questions
Boot Failure
Unable to power on
Press the on/off button(Power) for less than
3 seconds
Press and hold continuously for 3 seconds, or change
your finger to press until the device is turned on
Fault Event
Fault State
Reason Analysis
Troubleshooting
Method
NO1
Boot Failure
Unable to power on
Press the power button and the red light flashes
The blue light is on when normal startup. If the red
light is on, it means there is no power and it needs
to be charged.
Fault Event
Fault State
Reason Analysis
Troubleshooting
Method
NO2
Boot Failure
Unable to power on
Unable to power off
Press and hold continuously for 3 seconds, or change
your finger to press, until the shutdown. Once
shutdown successful,the red light flash, then off.
Fault Event
Fault State
Reason Analysis
Troubleshooting
Method
NO3
Unable to spray
Internal solenoid valve doesn't work
(no clicking sound)
1.The product is out of power or the voltage is too low
2.The gas accumulation pressure inside the tank is
too high
Charging
Remove accumulated air (refer to Figure 1)
Fault Event
Fault State
Reason Analysis
Troubleshooting
Method
NO4
The Remote Spray Trainer can easily help improve the communication
between you and your dog. At the push of a button the remote sends
a signal to your dog’s collar. With three training options - tone, vibration
and spray stimulation - you can ensure you will have a well-trained dog
in a short amount of time.
The trainer can be used for off-leash walks within a range of up to 880
yards. The remote includes and easy- to-read digital display, and the
training collar is light weight, rechargeable and water-resistant.
Using the remote spray dog trainer consistently and correctly,any basic
obedience commands can be taught and many misbehaviors that your
pet exhibits can be corrected.
Important: The remote spray trainer has a range up to 880 yards.
Hold the Remote Transmitter in a horizontal position away from
your body to achieve optimum range.Terrain,weather,vegetation,
transmission from other radio devices,and other factors will
affect the maximum range.
6.How the System Works
7.Warm Tips
Please read and follow the instructions in this manual.It is important
to wear the collar correctly. When a pet wearing a collar for too long
or too tight can cause skin damage.Too long or too tight wearing may
cause stress, which can lead to skin damage.This is often mistaken
for a burn.
1. Do not tie the device too tightly around the dog's neck.
2. Do not tie your belt to the collar.
3. Do not leave the device on the dog for more than 12 hours.
4. Replace the collar on your pet's neck every 1 or 2 hours.
5. Only used for connection to T500 transmitter and receiver.
-13- -14-

Gas Leakage
Spray nozzle leakage (gas directly is sprayed
from the nozzle during inflation
There's foreign body inside
1.Filling a few times more to use gas to remove
foreign bodies, or clean the nozzle with a fine needle
2.Give a dog a trim or trim the hair around the device,
and check to see if the nozzle is clogged with foreign
matter such as dog hair.
Fault Event
Fault State
Reason Analysis
Troubleshooting
Method
NO6
Unable to charge
The indicator light doesn't go on when charging
1.The data cable USB are not plugged in properly
2.The data cable is damaged
3.The charging port of the device is damaged
1.Reinsert the data cale
2.Micro USBReplace the data cable, its model is
Micro USB
3.(Identify a correct direction of charging port,
because it is easy to be damaged in incorrect
direction by violent insertion)
Fault Event
Fault State
Reason Analysis
Troubleshooting
Method
NO8
No gas can be feeded in
After gas is refilled, there is no gas in the tank of the
device.
1.The air pressure inside the tank is too high to add gas
2.air nozzle blocking
3.The gas in the refill bottle has been used up
4.The nozzle of the refill bottle is not sprayed (blocked)
5.The leakage of the gas nozzle of the refill bottle is
serious, the pressure is not enough to add
6.The refill nozzle type of the refill bottle is wrong
Fault Event
Fault State
Reason Analysis
NO7
Troubleshooting
Method
1.Remove accumulated air
2.Professional staff repair or return to factory to repair
3.Get a new one
4.Get a new one
5.Get a new one
6.Get the correct type of refill
Unable to spray
Solenoid valve in operation ( click
sound can be heard)
1.No gas
2.Product direction is wrong (nozzle forward. Tilt
upward)
3.There's a foreign body blocking the inside
1.Inflatable
2.Re-wear the collar
3.Give a dog a trim or trim the hair around the device,
and check to see if the nozzle is clogged with foreign
matter such as dog hair.
Fault Event
Fault State
Reason Analysis
Troubleshooting
Method
NO5
9.FCC Compliance
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
-15- -16-

Declaration of Conformity:
Disposal:Disposing of packaging Dispose of the packaging
according to type:
• Cardboard and carton to waste paper
• Foils in the recycling collection
Declaration of conformity (see chapter „Declaration of
conformity“): Products designated with this symbol fulfill
all applicable community provisions of the European
Economic Area.
This symbol certifies that the device’s electromagnetic
interference is below the limit approved by the United
States Federal Communications Commission.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
-Caution: Any changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Reference Size for Different Dogs
Size Neck(In) Chest Measurement
(In)
Back
Lenght
(In) Type
Mini 7.8-8.6 9.8-11.8 7.5
9
11
12.2
13.8
15.7
23.6
25.6
27.5
11.4-14.2
13.7-16.5
16.2-18.5
18.1-20.8
20.5-23.2
30.0-33.0
34.6-38.2
36.2-39.3
7.8-9.5
9.0-11.0
9.6-12.2
11.8-13.4
13.0-14.5
17.0-18.9
18.5-20.5
21.6-24.4
Small
Medium
Large
Large
Large
Huge
Chihuahua,Yorkshire
Terrier
Chihuahua,Yorkshire
Terrier,Poodle,
Pomeranian
Maltese Dog,
Shih Tzu
Miniature Schnauzer,
Pekingese
Schnauzer,English
Cocker Spaniel
Beagle
Husky
Labrador,Retriener
Golden Retriener,
Old English Sheepdog
Disposing of the device Applicable in the European Union
and other European countries with systems for separate
collection of recyclable materials.
Old devices must not be disposed of in household waste!
If the Modular Remote Trainer can no longer be used, all
consu-mers are required by law to hand over the old
devices separate from household waste, for example, at
a collection point of their local community/district. This
ensures that the old appliances are properly recycled and
that negative effects on the environ-ment are avoided.
That is why electrical devices are marked with the symbol
shown here
-17- -18-

Reference Weight for Dogs
Large Dog (Body height above 24 inch, Weight above 88 lbs)
Medium Dog (Height 16-24 inch,Weight 24.2-66 Ibs)
Small Dog (Height 10-16 inch,Weight 8.8-22 Ibs)
Mini Dog (Height under 10 inch,Weight under 8.8 Ibs)
-19-