PharmAdva MedaCube User manual

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150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
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Software!Version:!1.1.620.5!
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!
! !

!
150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
!
Software!Version:!1.1.620.5!
!
!

!
150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
!
Software!Version:!1.1.620.5!
!
!
COPYRIGHT*NOTICE*
© Copyright 2015-2017 PharmAdva, LLC. All rights reserved.
PharmAdva, LLC MedaCube Caregiver’s Getting Started Guide and User’s Manual
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, translated, or
stored in a retrieval system in any form or by any means, without the prior written consent of PharmAdva,
LLC.
PharmAdva, LLC, PharmAdva, the PharmAdva logo, MedaCube, and the MedaCube logo are property of
PharmAdva, LLC. First Databank is the property of First Databank, Inc., part of the Hearst Health
Network. Walgreens and the Walgreens logo are property of Walgreen Co., T-Mobile and the T-Mobile
logo are property of T-Mobile USA, Inc. Facebook and the Facebook logo are property of Facebook.
Tums is the property of GlaxoSmithKline. Tylenol is the property of McNeil-PPC, Inc. All other product
names, logos, and company names are the property of those respective companies.
LICENSING*AGREEMENT*
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE OPENING THIS
PACKAGE OR USING THIS SOFTWARE. OPENING THIS PACKAGE OR USING THIS SOFTWARE
INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE
WITH THESE TERMS AND CONDITIONS, PROMPTLY RETURN THIS SOFTWARE UNOPENED TO
YOUR SUPPLIER AND YOUR MONEY WILL BE REFUNDED.
This License Agreement is a legal document between you (a single entity) and PharmAdva, LLC (the
"Licensor") for PharmAdva MedaCube (MedaCube). The MedaCube includes the MedaCube hardware,
firmware and software, any associated media, any printed materials and any electronic documentation.
By using MedaCube, you agree to the terms of this License Agreement.
The Licensor grants you a non-exclusive, non-transferable license to use one copy of MedaCube.
OWNERSHIP*RETAINED*BY*LICENSOR*
Licensor owns all title and copyrights in and to MedaCube and the Licensor has the full right and authority
to grant the license granted herein. Your license does not give you any title or ownership in MedaCube,
nor is it a sale of any rights in MedaCube. The only right granted to you is the right to use MedaCube in
accordance with the terms of this License Agreement. All rights not specifically granted to you under this
License Agreement are reserved by the Licensor.
You may make only a single copy of MedaCube as a backup copy, provided that it includes all notices
and markings, including copyright, trademark and other proprietary notices as on the original. Such
backup copy of MedaCube may not be in use at any time unless the original Software is damaged
beyond use, and it must remain in your possession and control. You may not copy MedaCube onto any
public network. You may not, and you may not allow others to, modify, disassemble, decompile, translate,
reverse engineer, reproduce, make derivative works of or enhance MedaCube. You may not, and you
may not allow others to, rent, lease, sell, sublicense or otherwise transfer MedaCube to any other person.
In addition to any other rights it may have, the Licensor may terminate this License Agreement if you fail
to comply with the terms and conditions hereof. In such event, you must cease all use of MedaCube and
destroy all copies of MedaCube and all of its component parts.

!
150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
!
Software!Version:!1.1.620.5!
!
!
At the Licensor's sole discretion, the Licensor may from time to time provide you with updates to
MedaCube. Any such updates shall become part of MedaCube licensed to you hereunder and subject to
all of the terms and conditions of this License Agreement.
DISCLAIMER*OF*WARRANTIES*
The Licensor expressly disclaims any and all warranties relative to MedaCube. MedaCube IS PROVIDED
“AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR OF
PARTICULAR PURPOSE AND NON-INFRINGEMENT AND THE ENTIRE RISK AS TO THE QUALITY
AND PERFORMANCE OF THE LICENSED PRODUCT IS WITH YOU.
LIMITATION*OF*LIABILITY*
In no event shall the Licensor be liable for any direct, special, incidental, indirect or consequential
damages whatsoever to you (including, without limitation, damages for loss of profits, sales or data or for
business interruption) arising out of the use of or inability to use MedaCube, even if the Licensor has
been advised of the possibility of such damages. In any event, the Licensor's entire liability under any
provision shall be limited to the greater of the amount actually paid by you for MedaCube. Because some
states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not
apply to you. If any provision of the License Agreement is declared by a court of competent jurisdiction to
be invalid for any reason, such invalidity shall not affect the remaining provisions hereof.
GOVERNING*LAW*
This License Agreement shall be governed by the laws of the State of New York without regard to conflict
of laws principles.
TERM*
This License Agreement is effective until terminated. You may terminate this License Agreement by
returning the Licensed Product to Licensor. Licensor may terminate this License Agreement if you breach
any of the terms and conditions. Upon termination of this License Agreement for any reason, you shall
return the Licensed Product to Licensor. All provisions of this Agreement relating to disclaimers of
warranties, limitation of liability, remedies, or damages, and Licensor's proprietary rights shall survive
termination.
YOU ACKNOWLEDGE YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND AGREE TO
BE BOUND BY ITS TERMS. YOU FURTHER AGREE THAT THIS AGREEMENT IS THE COMPLETE
AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND LICENSOR, AND
SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER
COMMUNICATIONS RELATING TO SUBJECT MATTER OF THIS AGREEMENT

!
150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
!
Software!Version:!1.1.620.5!
!
!

!
150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
!
Software!Version:!1.1.620.5!
!
!
CONTENTS*
Chapter(1:(Introduction(......................................................................................................................(2!
Overview!......................................................................................................................................................!2!
In!this!Guide!.................................................................................................................................................!2!
Chapter(2:(Getting(Started(.................................................................................................................(4!
Overview!......................................................................................................................................................!4!
MedaCube!Language!and!Terminology!........................................................................................................!5!
Technical!Requirements!&!Safety!Precautions!............................................................................................!9!
!"#$%&'$(")(*+),-#&(%'*.)/#01'&#2#*%3)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)5!
6(7#%8)9&#$(1%':*3)/#.(&+'*.)!"#$%&'$)6;:$<)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)5!
6(7#%8)9&#$(1%':*3)/#.(&+'*.)%;#)=#+(>1?#)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@A!
6(7#%8)9&#$(1%':*3)/#.(&+'*.)=#+'$(%':*3)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@B!
The!MedaCube!System!...............................................................................................................................!14!
Learning!the!MedaCube!Device!.................................................................................................................!15!
MedaCube’s!User!Interface!........................................................................................................................!16!
=('*)6$&##*3)444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@C!
D(E'.(%'*.)%;#)6$&##*3)444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@F!
9&#G6#%)H#7(1"%3)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@I!
Chapter(3:(Using(the(MedaCube(....................................................................................................(19!
Overview!....................................................................................................................................................!19!
CAREGIVER!PIN!...........................................................................................................................................!20!
JJJ)K:)#*%#&)8:1&)>(&#.'E#&)9LD)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)BA!
ADD!NEW!MED!...........................................................................................................................................!21!
JJJ)K:)(++)(*+)":(+)2#+'$(%':*3)%:)?#)3$;#+1"#+)44444444444444444444444444444444444444444444444444444444444444444444444444444444)B@!
JJJ)K:)(++);("7G-'""3)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)BI!
JJJ)K:)3#%)&#2'*+#&3)7:&)1*31--:&%#+)2#+'$(%':*3)4444444444444444444444444444444444444444444444444444444444444444444444444444444)MN!
REFILL/RESTOCK!MED!................................................................................................................................!37!
JJJ)K:)&#7'"")7&:2)()-&#3$&'-%':*)?:%%"#)444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)MF!
JJJ)K:)&#3%:$<)"::3#)-'""3)444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)NM!
SEE/SCHEDULE!MED!...................................................................................................................................!47!
JJJ)K:)6$;#+1"#)%;#)H:3#3O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)NI!
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JJJ)K:)$;(*.#)()-&#E':13"8G3$;#+1"#+)2#+'$(%':*)%'2#R3)*(2#)44444444444444444444444444444444444444444444444444444444444)QM!
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JJJ)K:)3#%)()&#.1"(&"8)3$;#+1"#+)2#+'$(%':*)%:)?#)%(<#*)(3G*##+#+)44444444444444444444444444444444444444444444444444444)Q5!
JJJ)K:)D(E'.(%#)%:)%;#)>13%:2)H:3#),-%':*3)3$&##*)4444444444444444444444444444444444444444444444444444444444444444444444444444)CM!
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JJJ)K:)E'#U)+#%('"3)(?:1%)()2#+'$(%':*)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)FN!

!
150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
!
Software!Version:!1.1.620.5!
!
!
DELETE!A!MED!............................................................................................................................................!75!
JJJ)K:)H#"#%#)()=#+'$(%':*)7&:2)%;#)=#+(>1?#)4444444444444444444444444444444444444444444444444444444444444444444444444444444444)FQ!
SCHEDULED!TIMES!.....................................................................................................................................!77!
JJJ)K:)2:+'78)+:3#)%'2#3)(*+)*(2#3O)444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)FF!
JJJ)K:)H#"#%#)(*)V*13#+)K'2#O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)IB!
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AUDIO!&!REMINDERS!.................................................................................................................................!85!
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JJJ)K:)6#%)V-)()>13%:2)/#2'*+#&O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)II!
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REPORTS!.....................................................................................................................................................!97!
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MORE!.......................................................................................................................................................!111!
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>>>!User!Info!............................................................................................................................................!128!
JJJ)K:)W'#U)%;#)V3#&)L*7:O)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@BI!
>>>!Settings!..............................................................................................................................................!129!
JJJ)K:)6#%)%;#)=#+(>1?#R3)H(%#)Z)K'2#O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@MA!
JJJ)K:)6#%)%;#)=#+(>1?#R3)6$&##*)6(E#&O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@M@!
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JJJ)K:)>:*7'.1&#)9(%'#*%)=#*1)\$$#33O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@M5!

!
150!Lucius!Gordon!Drive,!#211!!|!!West!Henrietta,!NY!14586!
(844)!506-9350!!|!![email protected]!!
!
Software!Version:!1.1.620.5!
!
!
JJJ)K:)>:*7'.1&#)\U(8)=:+#O)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@NA!
>>>!Preferences!.......................................................................................................................................!142!
JJJ)K:)6#%)%;#)c1#3%':*)K'2#:1%O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@NM!
JJJ)K:)6#%)()/#7'"")\"#&%O)44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@NN!
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>>>!Training!..............................................................................................................................................!153!
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JJJ)='33#+)9'""3)K&('*'*.)4444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444)@QQ!
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>>>!Help!...................................................................................................................................................!161!
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Chapter(4:(Using(the(Portal(..........................................................................................................(170!
Overview!..................................................................................................................................................!170!
>>>!To!Log!In!to!the!PharmAdva!Portal:!..................................................................................................!171!
>>>!Accessing!Reports:!.............................................................................................................................!172!
>>>!Adding!A!New!MedaCube:!................................................................................................................!174!
>>>!The!Profile!Menu:!..............................................................................................................................!176!
>>>!To!Add!A!New!User:!..........................................................................................................................!176!
>>>!To!Add!An!Existing!MedaCube!To!An!Existing!User:!..........................................................................!178!
>>>!To!Change!Your!Password:!................................................................................................................!179!
>>>!To!Set!Notification!Preferences!.........................................................................................................!180!
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Chapter 1: Introduction
Overview
Welcome to the MedaCube, an automated home medication
dispenser manufactured by PharmAdva, LLC.
The MedaCube can be used right out of the box and contains
training and helpful information for use within the MedaCube’s
touch screen. Just plug it in, perform initial set up following
instructions in the Quick Start Guide, and start using it right
away.
The MedaCube has two primary users: the Caregiver and the
Patient. This guide shows you how to use an extensive set of
Caregiver features and functions.
The MedaCube is highly-effective at helping people take their medications in the
exact way their doctor has prescribed. For some people, this may result in a
sudden increase in the amount of medications they are taking. If any medication
side effects occur after starting use of the MedaCube, please contact the patient’s
physician.
In this Guide
This guide provides you with instructions and information for the general usage of the MedaCube.
For instructions regarding initial set up, refer to the MedaCube Quick Start Guide.
Please call the MedaCube help line at [phone] x100 or email [e-mail] if you have
any questions or concerns.

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Using this Guide
This guide is authored using the following industry standards:
• Screen names, button names, etc. are displayed in Bold text.
• For each major area of functionality, the section is formatted as follows:
• Reference information defining what the features/functions are and what they enable you
to do.
• Step-by-step instructions are provided for completing tasks (i.e., how to perform the
tasks). For each task you need to perform, there is a Step #, Task instructions, and
associated Results to help you know that the system performed as expected.
• Important information is designated by: or .
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Chapter 2: Getting Started
Overview
Before performing initial set up and using the MedaCube, you must first review the following information:
• MedaCube-related language and terminology that you need to learn (see page 5).
• Operation Safety and Use Conditions
o Safety Precautions Regarding Medications (see page 8).
o Safety Precautions Regarding Electrical Shock (see page 9).
o Safety Precautions Regarding MedaCube (see page 10).
o Learning the MedaCube System (see page 14).
o Learning the MedaCube Hardware (see page 15).
o Learning the MedaCube’s User Interface (i.e., the screens that you look at) (see page 16).
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MedaCube Language and Terminology
Term
Definition
Battery
The MedaCube device contains a back-up battery that provides power for
approximately 24-hours in the event that power is cut off.
Bar Code
The bar code printed on some medication labels that can be scanned by the
MedaCube.
Bin
A pie-slice shaped container within the MedaCube that holds a medication. A
MedaCube contains several bins.
Bubble Pack
Some medications come in individually-
packaged doses called bubble packs.
The packaging cannot be placed in the
MedaCube; you must remove the
medication from the bubble packaging
before loading it.
Capsule
A form of medication held within a cylindrical container. When the MedaCube
touchscreen and/or guides/manuals reference a “pill,” they are referring to a pill,
tablet, or capsule. Note: use of gel capsules in the MedaCube is not supported.
Caregiver
The person assisting the patient. The Caregiver programs the MedaCube and
ensures that that patient takes their medication as prescribed.
Cellular Modem
A cellular modem can be plugged into the
back of the MedaCube to allow wireless
connectivity to the MedaCube web portal
for sending email, text, and voice
notifications.
Alternatively, the MedaCube can also use
a Wi-Fi adaptor. Use of a Wi-Fi adaptor is
preferred.
Cloud
The practice of using a network of remote servers hosted on the internet to store,
manage, and process data, rather than a local server or a personal computer.

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Term
Definition
Desiccants
The moisture-absorbing packs that come with some medications. If you find a
desiccant in a medication bottle with the medicine, DO NOT load it into the
MedaCube with the medication.
Dispense Drawer
The location on the MedaCube where you
retrieve dispensed medications.
Dose
A quantity of a medicine taken at a particular time.
Dose Pack
A package of medication in which the dose varies in size over the course of the
regimen. DO NOT load Dose Packs into the MedaCube.
Expiration Date
When adding a medication to
the MedaCube, you will be
asked to enter an expiration
date for the zmedication.

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Term
Definition
MedaCube
Automated medication dispenser for
use at-home.
The MedaCube can be used for
dispensing pills, capsules, and tablets.
It cannot be used for dispensing liquid
gel capsules, chewable, gummy, and
dissolvable medications.
MedaCube
database
The drug database that the MedaCube downloads and uses to help the Caregiver
add medications to the MedaCube.
NDC
A number assigned by the FDA
identifying a specific medication. This
number can be used to add a new
medication to the MedaCube.
OTC
Over The Counter medications, which can be purchased without a prescription,
such as vitamins, fiber supplements, and pain relievers.
Packaged
Materials /
Medications
Medications, such as bubble-packed pills, inhalants, injections, or patches, that are
distributed in a form that cannot be loaded in to the MedaCube.
Patient
The person receiving the medications dispensed by the MedaCube.
Pills
A form of medication. When the MedaCube touchscreen and/or guides/manuals
reference a “pill,” they are referring to a pill, tablet, or capsule.
PIN
For Caregivers, PIN numbers are used to allow access to the set-up and
maintenance features of the MedaCube.
For Patients, a PIN can be set, optionally (see page 128). If this is set, the
MedaCube will request the patient’s PIN every time pills are to be dispensed. This
security feature ensures that only the patient is able to retrieve their medications,

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Term
Definition
making it safer for children, visitors, those living in an assisted living facility, etc.
If this feature is enabled, the Patient PIN is requested…
• For scheduled doses, after the Touch Here screen is displayed.
• If the patient requests Get Dose Early.
• If the patient requests Get Missed Dose.
• If the patient requests an As-Needed Medication.
• If the patient requests a Replacement Pill.
Portal
The MedaCube communicates with the PharmAdva web portal. Like a cloud or web
server, the portal is a convenient way for a Caregiver to check that the patient has
been taking all of their medications. You can access it by going to
portal.pharmadva.com.
Tablets
A form of medication. When the MedaCube touchscreen and/or guides/manuals
reference a “pill,” they are referring to a pill, tablet, or capsule.
Touch screen
The visual display located at the top-left of the MedaCube hardware. The Caregiver
uses this to enter data and make selections.
USB port
The port on the back of the MedaCube where the cellular modem or Wi-Fi adaptor
are inserted.
User Interface (UI)
A software industry term used for the screens, dialog boxes, windows, menus, and
buttons that the user sees when using software.
Wi-Fi
A facility allowing computers, smartphones, or other devices to connect to the
internet or communicate with one another wirelessly within a particular area.
Wi-Fi adaptor
A Wi-Fi adaptor can be plugged into the back left of
the MedaCube to allow wireless connectivity to the
MedaCube web portal for sending email, text, and
voice notifications.
Alternatively, the MedaCube can also use a cellular
modem, though use of a Wi-Fi adaptor is preferred.
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Technical Requirements & Safety Precautions
Always follow basic safety precautions when using this product to reduce risk of injury, including from fire
and/or electric shock. Failure to follow all instructions may result in electric shock, fire, and/or serious
personal injury.
Electrical and Operating Requirements
• Line voltage: 100V to 240V AC
• Frequency: 47Hz to 63Hz
• Operating temperature: 60º to 90º F (15.6º to 32.2º C)
• Storage temperature: -5º to 110º F (-20.6º to 43.3º C)
• Relative humidity: 0% to 85% noncondensing
Safety Precautions Regarding Electric Shock
• Ensure that you only use the power supply/cable that comes with the MedaCube; ensure
that MedaCube is positioned safely on a flat surface and its power cable is not causing a
tripping hazard.
• Use only a grounded electrical outlet when connecting this product to a power source. If
you do not know whether the outlet is grounded, check with a qualified electrician.
• Connect the power cable of the device to the outlet having the necessary capacity
amperes or higher, and position the power cable so that it does not get in the way of the
operator.
• To disconnect, pull the power cable from the outlet.
• When connecting the power cable to an outlet, take care not to overload the outlet or
wiring accessories, such as power strips. Overloading may result in fire due to excessive
heat generation. When disconnecting the power cable, ensure that MedaCube is
positioned safely on a flat surface and its power cable is not causing a tripping hazard;
ensure to hold the plug and not the cable; pulling the power cable may cause electric
shock or fire due to a short circuit.
• Ensure that all cables are undamaged and correctly-connected.
• NEVER operate the device if it is wet.
• NEVER operate the device if the surrounding counter or floor are wet.
• NEVER handle the power cable with wet hands to avoid the risk of electric shock.
• Do not place items such as cups, plastic bottles, vases, vessels of water, etc. on the
device. If liquid contents are spilled, electric shock to caregivers and patients, short circuit
the machine, or other accidents may occur.
• Do not forcibly push or pull the cable. If the cable is handled roughly, electric shock to
Caregivers and patients or abnormal operation may result.
• During a thunderstorm, do not touch the device, power cable, or plug to avoid the risk of
electric shock.
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Safety Precautions Regarding the MedaCube
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• Ensure that the MedaCube is always sitting on a flat, level surface. If not level, the
MedaCube’s tilt sensor will not allow medication dispensing, which prevents pills from
dropping into other bins and the MedaCube hardware.
• For best communications, do not keep the MedaCube in a basement or in an underground
location.
• Ensure that the loading door (the door on the left) is fully-closed and locked if you are not
loading medications; never leave the MedaCube unattended if the door is open and
unlocked.
• Ensure that the dispense drawer (the door on the right) is always clean and closed when not
in use; never leave the MedaCube unattended if this drawer is open. Do not scratch the
bottom of the dispense drawer.
• Ensure that the room hosting the MedaCube has adequate room temperature and humidity
control.
• Ensure that dust and debris do not collect near the MedaCube.
• Before inserting a bin into the MedaCube, ensure that you are placing it into the correct
location.
• The MedaCube intermittently makes a variety of noises during its normal operation. Do not
be alarmed by unusual sounds as long as the MedaCube dispenses the medications.
• The MedaCube operates using regular, household power. If the power goes out, the
MedaCube will operate for approximately 24 hours on battery backup; the battery should only
be used during power outages. With that said, during some caregiver activities, if the house
power fails and the MedaCube starts to run using its backup battery, no alert will be sent. In
this circumstance, once the caregiver has completed the tasks and returned to the Home
screen, if the power is still off, a notification will be sent informing the caregiver that the
MedaCube is running on battery power.
• IMMEDIATELY call the toll free MedaCube HELP line (1-844-506-9350) if
the MedaCube does not operate properly. Also call the MedaCube help line or email
[e-mail] for any questions.
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• NEVER place the MedaCube near a heat or water source; do not leave the MedaCube in a
high-temperature, high-humidity location for an extended period of time.
• NEVER damage or drop the MedaCube.
• NEVER access the machine interior.
• If the device emits smoke, generates an abnormal sound or its external surface becomes
unduly hot, immediately stop using it, place the power button to the OFF position, unplug the
power cable, and contact PharmAdva.
• If the cellular modem/WiFi is disconnected, the MedaCube will operate, but caregiver
notifications, Internet backups, and web server features will not be available.
• There are no user-serviceable parts inside. Refer servicing to qualified service personnel. Do
not modify the device as safety assurance features and other essential functions may be
impaired.
• NEVER remove covers or other parts that are screwed down to avoid the risk of electric
shock or injury to personnel.
• To avoid the risk of injury, NEVER insert your fingers into the device while its internal parts

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are moving.
• If anything drops into the USB port, contact PharmAdva Support. If the machine is operated
without removing this foreign matter, mechanical failure or abnormalities may occur.
• Do not use any liquid near the device. If a liquid is spilled on the device, it may become
unable to operate due to a short circuit.
• NEVER lift, invert, shake or move the MedaCube with the Load and Missed Dose door or
dispense door open or when it is in the process of dispensing pills as pills could spill into the
machine or other bins causing machine failure or incorrect dosing.
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Safety Precautions Regarding Medications
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• Wash your hands or put on gloves prior to loading medication into the MedaCube. If you
have latex gloves, verify whether or not the patient has a latex allergy.
• Only load pills known as caplets, capsules, and tablets into the MedaCube.
• You can load medications that are and are not in the MedaCube database.
• When adding and loading medications:
o Ensure that the correct medications are loaded into the correct bins per the instructions
on the screen.
o Ensure that the correct dosing is programmed, including number of pills per dose and
dose times. Once a medication is added, review these dosage settings to ensure they
are correct.
o To prevent errors, the MedaCube is designed to have only one bin loaded or refilled at a
time.
o Place the bin fully-back into its location in the MedaCube immediately after it is loaded or
refilled.
• Always follow the on-screen instructions to confirm that the pills being loaded or refilled look
the same as the image on the screen and match the information on the details screen. In
general, the pills should look the same as the other pills in the bin, except when the pills are
from different manufacturers (generics). If the pills do not match, double check to ensure they
are the correct medication. The dispenser ‘assumes’ the bins are loaded correctly. IT IS THE
CAREGIVER’S RESPONSIBILITY TO LOAD THE BINS AND PROGRAM DOSING
CORRECTLY. PharmAdva, LLC assumes no liability or responsibility for incorrectly loaded
medications.
• The MedaCube is highly-effective at helping people take their medications in
the exact way the doctor prescribed. For some people, this may result in a sudden increase
in the amount of medications they are using. If any medication side effects occur after
starting to use the MedaCube, please contact the patient’s physician.
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• When loading medications:
o Do not overfill a bin. You should be able to swipe a finger flat across a bin and not touch
any pills.
o Use of gel capsules in the MedaCube is not supported.
o NEVER have more than one bin out of the MedaCube at a time during the loading or
refill process.
• NEVER load the following into the MedaCube:
o Chewable, dissolvable, or gummy medications
o Liquid medications
o Desiccants (moisture-absorbing packs)
o Pill packaging materials, such as blister/bubble packs
o Inhalants, injections, or patches)
• Do not load any medications that are used for immediate, emergency, or life-threatening
conditions. The patient should keep these emergency medications readily-available at all
times.
• At this time, the MedaCube does not recognize contraindications or drug-drug interactions;

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however, it may have this capability in the future. If you have a concern about drug
interactions, our recommendation is to check with the patient’s physician or pharmacist prior
to programming doses.