
WARRANTY
This Pharos Architectural Controls Limited (“Pharos”) product is warranted for the period of five (5)
years from the original date of purchase against defective materials and workmanship.
In the event that warranty service is required, you should contact your dealer or Pharos technical
CONDITIONS
1. The warranty is only valid if the Pharos software registration is fully and properly completed, Pharos is presented with the original
invoice or sales confirmation, Pharos has received payment in full and the serial number on the product has not been defaced.
2. Pharos’ obligations are limited to the repair or, at its discretion, replacement of the product or the defective part.
3. It is the consumer’s obligation to notify Pharos within one week of any suspected defect, and to return the goods prepaid to Pharos’
authorised service address. Goods will only be received under warranty when they are returned with a recognised RMA number
that has been issued by Pharos.
4. Warranty repairs must be carried out by a nominated Pharos employee or Pharos approved service technician. No reimbursement
will be made for repairs carried out by non-Pharos personnel or dealers, and any such repair work or damage to the product caused
by such repair work will not be covered by this warranty.
5. This product is not considered to be defective in materials or workmanship by reason that it requires adaptation in order to
conform to national or local technical or safety standards in force in any country other than the one for which the product was
originally designed or manufactured. This warranty will not cover, and no reimbursement will be made for such adaptation or any
damage which may result.
6. This warranty covers none of the following:
a. Maintenance and repair or replacement of parts due to normal wear and tear.
b. Cost relating to transport, removal or installation of the product.
c. Misuse, including the failure to use this product for its normal purposes or incorrect installation.
d. Damage caused by lightning, water, fire, acts of God, war, public disturbances, incorrect supply voltage, improper ventilation
or any other cause beyond the control of Pharos.
7. This warranty is valid for any person who legally acquired possession of the product during the warranty period.
8. The consumer’s statutory rights in any applicable national legislation arising from the purchase are not affected by this warranty.
The rights under this warranty are the consumer’s sole rights and Pharos, its subsidiaries or distributors shall not be liable for any
indirect or consequential loss, damages for any loss of use, time, profits or income, or any damage to related equipment, materials
or consumable parts.
INSTALLATION INSTRUCTIONS
WARRANTY
Revision 1 | 28/11/2023 7