
10
Problem 1
Philips GoPure Car air purifier
does not start.
Solution 1
• Verify that the 12V power supply
is on.
• Check the power connection
and make sure the socket
is properly inserted.
• Make sure the top
cover is pushed down to lock
properly.
• Press the power button again. If
your device still does not restart,
please contact your retailer.
Problem 2
Some cars continue to power the
12V outlet when the engine is o.
Solution 2
To avoid draining the battery,
Philips GoPure car air purier will
automatically power o after two
hours of continuous running.
• To restart your device, press the
power button.
Problem 3
After filter replacement, Philips
GoPure filter replacement
indicator remains red at restart.
Solution 3
The power button was not
properly pressed.
•
Repeat the reset steps section 5.2.
• If lter replacement indicator
turns o, the device has been
reset properly.
Problem 4
The Philips GoPure motor stops
running for a short while.
Solution 4
This is normal: the device has a
voltage protection.
At times, the voltage supply from
vehicle may vary and uctuant,
in these cases, the device will
turn o automatically. Touch the
power button to restart
the device.
Problem 5
Philips GoPure air quality
indicatorr does not change for a
very long time.
Solution 5
It may simply indicate stable air
quality.
It may also indicate that the air
intake slots are obstructed or
polluted.
• Make sure the air circulation
around the device is free.
• Restart the device.If the problem
remains, please contact your retailer.
Problem 6
Philips GoPure air quality
indicatorr changes frequently.
Solution 6
This is normal and the device
is working properly. When the
air quality is poor, the device
performs its cleaning process.
However, the air quality indicatorr
reects the air quality near the
device. At times, this may bring
a frequent air quality display
change. Let the GoPure car air
purier perform its cleaning
process. When the air reaches good
quality, the air quality indicatorr will
turn blue as described.
Problem 7
Philips GoPure air quality
indicatorr shows a blue light, but
some odor remains in the car.
Solution 7
Philips GoPure air quality
indicatorr only reects dust-
related pollution in the air. It does
not indicate chemical pollution.
However, Philips GoPure car air
purier still removes dust and
chemical pollutants while running.
• Let the device perform its
cleaning process and the air
quality will improve rapidly.
Problem 8
Philips GoPure car air purifier has
been running for a long time, yet
my new car continues to produce
unpleasant odor.
Solution 8
Some unpleasant odor in new cars
may come out continuously from a
variety of sources.
GoPure car air purier device
continues to purify the air.
However, some odors may be
produced continuously.
GoPure car air purier reduces the
air pollutants considerably.
• To speed up the air cleaning
process in a new car, you may run
GoPure car air purier in Boost
mode (section 2 in page 8).
6 Philips GoPure car air purier troubleshooting