Philips 1200 Series User manual

Fully automatic
espresso machine
1200 series
2200 series
3200 series
EN USER MANUAL
MS MANUAL PENGGUNA
TH คู่มือผู้ใช้
AR دليل المستخدم
www.philips.com/coee-care
OMNIA COVER_FRONT_A5_ROW Far East.indd 1 28/02/2019 15:02

My Coffee Choice
A2A1 A3 A4
A14
A6 A8A7
A9
A12
A13
A10
A11
A5
A17
A15
A
B1 B2 B3 B4 B5
B10B11
B7B6 B8 B9
B
A19A18
A16
A20 A21 A22 A23 A24

Classic Milk Frother
1200 series
2200 series
3200 series
EP2220
EP2221
EP2224
EP3221
EP2230
EP2231
EP2235
EP3241
EP3243
EP3246
EP3249
LatteGo
Classic Milk Frother
EP1220
A19 A20 A21 A22 A23 A24
A17A18 A16 A14 A24 A23 A21 A15 A9 A4 A12
C
D

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Contents
Machine overview (Fig. A) ____________________________________________________________________________ 7
Control panel (Fig. B) _________________________________________________________________________________ 7
Introduction __________________________________________________________________________________________ 8
Before first use _______________________________________________________________________________________ 8
Brewing drinks ________________________________________________________________________________________ 10
Adjusting machine settings __________________________________________________________________________ 12
Removing and inserting the brew group ____________________________________________________________ 13
Cleaning and maintenance __________________________________________________________________________ 14
AquaClean water filter _______________________________________________________________________________ 16
Setting the water hardness __________________________________________________________________________ 18
Descaling procedure (30 min.) _______________________________________________________________________ 18
Ordering accessories _________________________________________________________________________________ 19
Troubleshooting ______________________________________________________________________________________ 20
Technical specifications ______________________________________________________________________________ 25
Machine overview (Fig. A)
A1 Control panel A10 Service door
A2 Cup holder A11 Data label with type number
A3 Pre-ground coffee compartment A12 Water tank
A4 Lid of bean hopper A13 Hot water spout
A5 Adjustable coffee spout A14 Coffee grounds container
A6 Mains plug A15 Front panel of coffee grounds
container
A7 Grind setting knob A16 Drip tray cover
A8 Coffee bean hopper A17 Drip tray
A9 Brew group A18 'Drip tray full' indicator
Accessories
A19 Grease tube A22 Water hardness test strip
A20 AquaClean water filter A23 Classic milk frother (specific types only)
A21 Measuring scoop A24 LatteGo (milk container) (specific types
only)
Control panel (Fig. B)
Refer to figure B for an overview of all buttons and icons. Below you find the description.
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Some of the buttons/icons are for specific types only.
B1 On/off button B7 Warning icons
B2 Drink icons* B8 Start light
B3 Aroma strength/pre-ground coffee icon B9 Start/stop button
B4 Drink quantity icon B10 Calc / Clean icon
B5 Milk quantity icon (specific types only) B11 AquaClean icon
B6 Coffee temperature icon (specific types only)
* Drink icons: espresso, espresso lungo, coffee, americano, cappuccino, latte macchiato, hot water,
steam (specific types only)
Introduction
Congratulations on your purchase of a Philips fully automatic coffee machine! To fully benefit from the
support that Philips offers, please register your product at www.philips.com/welcome.
Read the separate safety booklet carefully before you use the machine for the first time and save it for
future reference.
To help you get started and to get the best out of your machine, Philips offers support in multiple
ways. In the box you find:
1This user manual with picture-based usage instructions and more detailed information on cleaning
and maintenance.
There are multiple versions of this espresso machine, which all have different features. Each
version has its own type number. You can find the type number on the data label on the inside of
the service door (see fig A11).
2The separate safety booklet with instructions on how to use the machine in a safe way.
3For online support (frequently asked questions, movies etc.), scan the QR code on the cover of this
booklet or visit www.philips.com/coffee-care
This machine has been tested with coffee. Although it has been carefully cleaned, there may be
some coffee residues left. We guarantee, however, that the machine is absolutely new.
The machine automatically adjusts the amount of ground coffee that is used to make the best-tasting
coffee. You should brew 5 coffees initially to allow the machine to complete its self-adjustment.
Make sure you rinse the LatteGo (milk container) or the classic milk frother before first use.
Before first use
1. Rinsing the machine
ON
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2. Activating the AquaClean water filter (5 min.)
For more information see chapter 'AquaClean water filter'.
5 sec. 30 sec.
1 min.
3 sec.
3. Setting the water hardness
For more information see chapter 'Setting the water hardness'.
1 sec.
OFF
1 min. 3 sec.
=
3x
ON
4. Assembling LatteGo (specific types only)
CLICK
5. Assembling the classic milk frother (specific types only)
1
2
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Brewing drinks
General steps
1Fill the water tank with tap water and fill the bean hopper with beans.
2Press the on/off button to switch on the machine.
-The machine starts heating up and performs the automatic rinsing cycle. During heating up, the
lights in the drinks icons light up and go out slowly one by one.
-When all lights in the drink icons light up continuously, the machine is ready for use.
3Place a cup under the coffee dispensing spout. Slide the coffee dispensing spout up or down to
adjust its height to the size of the cup or glass you are using (Fig. 1).
Personalizing drinks
This machine allows you to adjust the settings of a drink to your own preference. After selecting a
drink you can:
1Adjust the aroma strength by tapping the aroma strength icon (Fig. 2). There are 3 strengths, the
lowest is the mildest and the highest is the strongest.
2Adjust the drink quantity by tapping the drink quantity (Fig. 3) and/or the milk quantity icon
(specific types only). There are 3 quantities: low, medium and high.
You can also adjust the coffee temperature to your own preference (see 'Adjusting the coffee
temperature').
Brewing coffee with beans
1To brew a coffee, tap the drink icon of your choice.
-The aroma strength and quantity lights go on and show the previously selected setting.
-You can now adjust the drink to your preferred taste (see 'Personalizing drinks').
2Press the start/stop button.
-The light in the drink icon flashes while the drink is being dispensed.
Specific types only: An americano is made of espresso and water. When you brew an americano,
the machine first dispenses an espresso and then water.
3To stop dispensing coffee before the machine is finished, press the start/stop button again.
To brew 2 coffees at the same time, tap the drink icon twice. The 2x light lights up.
Brewing milk-based drinks with LatteGo (milk container)
LatteGo consists of a milk container, a frame and a storage lid. To avoid leakage, make sure the
frame and the milk container are properly assembled before you fill the milk container.
1To assemble LatteGo, first insert the top of the milk container under the hook at the top of the
frame (Fig. 4). Then press home the bottom part of the milk container. You hear a click when it locks
into place (Fig. 5).
Note: Make sure that the milk container and the frame are clean before you connect them.
2Slightly tilt LatteGo and put it on the hot water spout (Fig. 6). Then press it home until it locks into
place (Fig. 7).
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3Fill LatteGo with milk up to the level indicated on the milk container for the drink you are brewing
(Fig. 8). Do not fill the milk container beyond the maximum indication.
If you have personalized the milk quantity, you may need to fill the milk container with more or
less milk than indicated for this drink on LatteGo.
Always use milk coming directly from the fridge for optimal results.
4Place a cup on the drip tray.
5Tap the milk-based drink icon of your choice.
-You can now adjust the drink to your own preference (see 'Personalizing drinks').
6Press the start/stop button.
-The light in the drink icon flashes while the drink is being dispensed. When you brew a
cappuccino or latte macchiato, the machine first dispenses milk and then coffee. When you
brew caffè latte, the machine first dispenses coffee and then milk.
-To stop dispensing milk before the machine has dispensed the preset amount, press the
start/stop button.
7To stop dispensing the complete drink (milk and coffee) before the machine is finished, press and
hold the start/stop button.
Frothing milk with classic milk frother
Always use milk coming directly from the fridge for the best foam quality.
1Tilt the black silicone handle on the machine to the left and slide the milk frother onto it (Fig. 9).
2Fill a milk jug with with approx. 100 ml milk for cappuccino and approx. 150 ml milk for latte
macchiato.
3Insert the milk frother approx. 1 cm into the milk.
4Tap the steam icon (Fig. 10).
-The light in the steam icon goes on and the start light starts pulsing.
5Press the start/stop button to froth the milk (Fig. 11).
-The machine starts heating up, steam is forced into the milk and the milk is frothed.
6When the milk foam in the milk jug has reached the required volume, press the start/stop button
again to stop frothing milk.
Never froth milk longer than 90 seconds. The frothing automatically stops after 90 seconds.
You do not have to move the milk jug during milk frothing to get the best milk froth quality.
Brewing coffee with pre-ground coffee
You can choose to use pre-ground coffee instead of beans, for example if you prefer a different coffee
variety or decaffeinated coffee.
1Open the lid of the pre-ground coffee compartment and pour one leveled measuring scoop of pre-
ground coffee into it (Fig. 12). Then close the lid.
2Place a cup under the coffee dispensing spout.
3Select a drink.
4Press the aroma strength icon for 3 seconds (Fig. 13).
-The pre-ground coffee light goes on and the start light starts pulsing.
5Press the start/stop button.
6To stop dispensing coffee before the machine is finished, press the start/stop button again.
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With pre-ground coffee you can only brew one coffee at a time.
Pre-ground coffee is not a setting that is saved as a previous selected strength setting. Each time
you want to use pre-ground coffee, you need to press the aroma strength icon for 3 seconds.
When you select pre-ground coffee, you cannot select a different aroma strength.
Dispensing hot water
1If attached, remove LatteGo or the milk frother.
2Tap the hot water icon (Fig. 14).
-The drink quantity lights go on and show the previous selected drink setting for hot water.
3Adjust the hot water quantity to your preference by tapping the drink quantity icon (Fig. 3).
4Press the start/stop button.
-The light in the hot water icon flashes and hot water is dispensed from the hot water spout (Fig.
15).
5To stop dispensing hot water before the machine is finished, press the start/stop button again.
Adjusting machine settings
Programming the highest default setting of your drinks
The machine has 3 default settings for each drink: low, medium, high. You can only adjust the quantity
of the highest setting. The new quantity can be stored as soon as the start light starts to pulse.
Before you start programming the quantity of a milk drink, assemble LatteGo and pour milk in it.
1To adjust the highest quantity setting, press and hold the icon of the drink you want to adjust for 3
seconds.
-The upper light of the drinks quantity icon and the upper light of the milk quantity icon (specific
types only) starts to pulse and the start/stop button starts to pulse, indicating that you are in
programming mode.
2Press the start/stop button. The machine starts to brew the selected beverage.
-The start light lights up continuously at first. When the machine is ready to store the adjusted
volume, the start/stop light starts to pulse.
3Press the start/stop button again when the cup contains the desired quantity of coffee or milk.
-In case of cappuccino or latte macchiato, first the milk will be dispensed. Press the start/stop
button when the cup contains the desired milk quantity. The machine automatically starts
dispensing the coffee. Press the start/stop button again when the cup contains the desired
quantity.
After you have programmed the new highest default quantity for a drink, the machine will dispense
this new amount each time you select the highest quantity of this drink.
You can only adjust the highest default quantity level.
If you want to go back to the default quantity settings, see ' Restoring factory settings'.
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Adjusting the coffee temperature
Machines without temperature icon
1Press the on/off button to switch off the machine.
2When the machine is switched off: press and hold the coffee quantity icon until the lights in this
icon go on (Fig. 16).
3Tap the quantity icon to select the required temperature: normal, high or max.
-Respectively 1, 2 or 3 lights are on.
4When you have finished setting the coffee temperature, press the start/stop button.
5Press the on/off button to switch on the machine again.
If you do not switch off the machine yourself, it will switch off automatically after some time.
Machines with temperature icon (EP3221 only)
1Tap the coffee temperature icon repeatedly to select the desired temperature.
Restoring factory settings
The machine offers you the possibility to restore the drinks default settings at any moment.
You can only restore the default settings when the machine is switched off.
1Press the on/off button to switch the machine off.
2Press and hold the espresso icon for 3 seconds.
-The middle lights in the drink setting icons light up. The start/stop light starts to pulse, indicating
that the settings are ready to be restored.
3Press the start/stop button to confirm you want to restore the settings.
4Press the on/off button to switch on the machine again.
Adjusting grinder settings
You can change the coffee strength with the grind setting knob inside the bean container. The lower
the grind setting, the finer the coffee beans are ground and the stronger the coffee. There are 12
different grind settings you can choose from.
The machine has been set up to get the best taste out of your coffee beans. Therefore we advise you
not to adjust the grinder settings until you have brewed 100-150 cups (approx. 1 month of usage).
You can only adjust the grind settings when the machine is grinding coffee beans. You need to
brew 2 to 3 drinks before you can taste the full difference.
Do not turn the grind setting knob more than one notch at a time to prevent damage to the grinder.
1Place a cup under the coffee dispensing spout.
2Open the lid of the coffee bean hopper.
3Tap the espresso icon and then press the start/stop button.
4When the grinder starts grinding, press down the grind setting knob and turn it to the left or right.
(Fig. 17)
Removing and inserting the brew group
Go to www.philips.com/coffee-care for detailed video instructions on how to remove, insert and
clean the brew group.
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Removing the brew group from the machine
1Switch off the machine.
2Remove the water tank and open the service door (Fig. 18).
3Press the PUSH handle (Fig. 19) and pull at the grip of the brew group to remove it from the
machine (Fig. 20).
Reinserting the brew group
Before you slide the brew group back into the machine, make sure it is in the correct position.
1Check if the brew group is in the correct position. The arrow on the yellow cylinder on the side of
the brew group has to be aligned with the black arrow and N (Fig. 21).
-If they are not aligned, push down the lever until it is in contact with the base of the brew group
(Fig. 22).
2Slide the brew group back into the machine along the guiding rails on the sides (Fig. 23) until it
locks into position with a click (Fig. 24). Do not press the PUSH button.
3Close the service door and place back the water tank.
Cleaning and maintenance
Regular cleaning and maintenance keeps your machine in top condition and ensures good-tasting
coffee for a long time with a steady coffee flow.
Consult the table below for a detailed description on when and how to clean all detachable parts of
the machine. You can find more detailed information and video instructions on
www.philips.com/coffee-care. See figure D for an overview of which parts can be cleaned in the
dishwasher.
Detachable
parts
When to clean How to clean
Brew group Weekly Remove the brew group from the machine (see
'Removing and inserting the brew group'). Rinse it
under the tap (see 'Cleaning the brew group
under the tap').
Monthly Clean the brew group with the Philips coffee oil
remover tablet (see 'Cleaning the brew group
with the coffee oil remover tablets').
Classic milk frother After every use First dispense hot water with the milk frother
attached to the machine for thorough cleaning.
Then remove the milk frother from the machine
and disassemble it. Clean all parts under the tap
or in the dishwasher.
Pre-ground coffee
compartment
Check the pre-ground coffee
compartment weekly to see
if it is clogged.
Unplug the machine and remove the brew group.
Open the lid of the pre-ground coffee
compartment and insert the spoon handle into it.
Move the handle up and down until the clogged
ground coffee falls down (Fig. 25). Go to
www.philips.com/coffee-care for detailed video
instructions.
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Detachable
parts
When to clean How to clean
Coffee grounds
container
Empty the coffee grounds
container when prompted by
the machine. Clean it weekly.
Remove the coffee grounds container while the
machine is switched on. Rinse it under the tap
with some washing-up liquid or clean it in the
dishwasher. The front panel of the coffee
grounds container is not dishwasher-safe.
Drip tray Empty the drip tray daily or
as soon as the red 'drip tray
full' indicator pops up
through the drip tray (Fig.
26). Clean the drip tray
weekly.
Remove the drip tray (Fig. 27) and rinse it under
the tap with some washing-up liquid. You can
also clean the drip tray in the dishwasher. The
front panel of the coffee grounds container (fig.
A15) is not dishwasher-safe.
LatteGo After every use Rinse LatteGo under the tap or clean it in the
dishwasher.
Lubrication of the
brew group
Every 2 months Consult the lubrication table and lubricate the
brew group with the Philips grease (see
'Lubricating the brew group').
Water tank Weekly Rinse the water tank under the tap
Cleaning the brew group
Regular cleaning of the brew group prevents coffee residues from clogging up the internal circuits.
Visit www.philips.com/coffee-care for support videos on how to remove, insert and clean the brew
group.
Cleaning the brew group under the tap
1Remove the brew group (see 'Removing and inserting the brew group').
2Rinse the brew group thoroughly with water. Carefully clean the upper filter (Fig. 28) of the brew
group.
3Let the brew group air-dry before you place it back. Do not dry the brew group with a cloth to
prevent fibers from collecting inside the brew group.
Cleaning the brew group with the coffee oil remover tablets
Only use Philips coffee oil remover tablets.
1Put a cup under the coffee spout. Fill the water tank with fresh water.
2Put a coffee oil remover tablet in the pre-ground coffee compartment.
3Tap the coffee icon and then press the aroma strength icon for 3 seconds to select the pre-ground
coffee function (Fig. 2).
4Do not add pre-ground coffee. Press the the start/stop button to start the brewing cycle. When
half a cup of water has been brewed, unplug the machine.
5Let the coffee oil remover solution act for at least 15 minutes.
6Insert the mains plug back into a wall socket and switch on the machine to complete the brewing
cycle. Empty the cup.
7Remove the water tank and open the service door. Remove the brew group (see 'Removing the
brew group from the machine') and rinse it thoroughly under the tap.
8Reinsert the brew group and water tank and place a cup under the coffee spout.
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9Tap the coffee icon and then press the aroma strength icon for 3 seconds to select the pre-ground
coffee function (Fig. 2). Do not add pre-ground coffee. Press the start/stop button to start the
brewing cycle. Repeat this twice. Empty the cup.
Lubricating the brew group
Lubricate the brew group every 2 months, to ensure that the moving parts continue to move smoothly.
1Apply a thin layer of grease on the piston (grey part) of the brew group (Fig. 29).
2Apply a thin layer of grease around the shaft (grey part) in the bottom of the brew group (Fig. 30).
3Apply a thin layer of grease to the rails on both sides (Fig. 31).
Cleaning LatteGo (milk container)
Cleaning LatteGo after every use
1Remove LatteGo from the machine (Fig. 32).
2Pour out any remaining milk.
3Press the release button and remove the milk container from the frame of LatteGo (Fig. 33).
4Clean all parts in the dishwasher or under the tap with lukewarm water and some washing-up
liquid.
Cleaning the classic milk frother
Cleaning the classic milk frother after every use
Clean the milk frother each time you use it for hygiene reasons and to avoid the build-up of milk
residues.
1Place a cup under the milk frother.
2Tap the steam icon and then press the start/stop button to start dispensing steam and to
remove any milk that may be left inside the milk frother.
3To stop dispensing steam after a few seconds, press the start/stop button again.
4Clean the milk frother with a damp cloth.
Daily cleaning of the classic milk frother
1Let the milk frother cool down completely.
2Tilt the milk frother to the left (Fig. 34) and remove both the metal part and the silicone part (Fig.
35).
3Disassemble the two parts (Fig. 36) and rinse them with fresh water or clean them in the
dishwasher.
4Reassemble the two milk frother parts and reattach the milk frother to the machine.
AquaClean water filter
The AquaClean water filter can be placed in the water tank to preserve the taste of your coffee. It also
diminishes the need for descaling by reducing limescale build-up in your machine.
AquaClean icon and light
Your machine is equipped with an AquaClean water filter light (Fig. 37) to indicate the status of the
filter. Use the table below to see what actions are required when the light is on or when it is flashing.
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When you use the machine for the first time, the AquaClean light starts flashing
orange. This indicates that you can start using the AquaClean water filter. If you do
not activate an AquaClean water filter, the light will switch off automatically after a
while.
Once you have installed the filter and activated it with the AquaClean icon, the
AquaClean light turns blue to confirm that the AquaClean water filter is active.
When the filter is exhausted, the AquaClean light starts flashing orange again to
remind you to replace the filter with a new one.
When the orange AquaClean light is off, you can still activate an AquaClean filter,
you will need to descale the machine first.
Activating the AquaClean water filter (5 min.)
The machine does not automatically detect that a filter has been placed in the water tank.
Therefore you need to activate each new AquaClean water filter that you install with the AquaClean
icon.
When the orange AquaClean light is off, you can still activate an AquaClean water filter, but you will
need to descale the machine first.
Your machine has to be completely limescale-free before you start to use the AquaClean water
filter.
Before activating the AquaClean water filter, it has to be prepared by soaking it in water as described
below. If you don't do this, air might be drawn into the machine instead of water, which makes a lot of
noise and prevents the machine from being able to brew coffee.
1Shake the filter for about 5 seconds (Fig. 38).
2Immerse the filter upside down in a jug with cold water, shake/press it a bit and wait until no more
air bubbles come out (Fig. 39).
3The filter is now prepared for use and can be inserted into the water tank.
4Insert the filter vertically onto the filter connection in the water tank. Press it down to the lowest
possible point (Fig. 40).
5Fill the water tank with fresh water and place it back into the machine.
6If attached, remove the LatteGo.
7Place a bowl under the hot water spout/milk frother.
8Press the AquaClean icon for 3 seconds (Fig. 41). The start light starts to pulse.
9Press the start/stop button to start the activation process.
10 Hot water will be dispensed from the hot water spout/milk frother (3 min.).
11 When the activation process is finished, the blue AquaClean light goes on to confirm that the
AquaClean water filter has been activated correctly.
Replacing the AquaClean water filter (5 min.)
After 95 liters of water have flowed through the filter, the filter will cease to work. The AquaClean light
turns orange and starts to flash to remind you to replace the filter. As long as it flashes, you can
replace the filter without having to descale the machine first. If you do not replace the AquaClean
water filter, the orange light will go out eventually. In that case you can still replace the filter but you
first need to descale the machine.
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When the orange AquaClean light flashes:
1Take out the old AquaClean water filter.
2Install a new filter and activate it as described in chapter 'Activating the AquaClean water filter (5
min.)'.
Replace the AquaClean water filter at least every 3 months, even if the machine does not yet
indicate that replacement is required.
Setting the water hardness
We advise you to adjust the water hardness to the water hardness in your region for optimal
performance and a longer lifetime of the machine. It also prevents you from having to descale the
machine too often.
Use the water hardness test strip supplied in the box to determine the water
hardness in your region:
1Immerse the water hardness test strip in tap water or hold it under the tap for 1 second (Fig. 42).
2Wait 1 minute. The number of squares on the test strip that turn red indicate the water hardness
(Fig. 43).
Set the machine to the correct water hardness:
1Press the on/off button to switch off the machine.
2When the machine is switched off, tap and hold the aroma strength icon until all lights in the icon
go on (Fig. 2).
3Tap the aroma strength icon 1, 2, 3 or 4 times. The number of lights that are on should be the same
as the number of red squares on the test strip (Fig. 44). When there are no red squares on the test
strip (so all squares are green) please select 1 light.
4When you have set the correct water hardness, press the start/stop button.
5Press the on/off icon to switch on the machine.
Since you only set the water hardness once, the aroma strength function is used to select the water
hardness. This does not affect the aroma strength of the drinks you make afterwards.
Descaling procedure (30 min.)
Please use Philips descaler only. Under no circumstances should you use a descaler based on sulfuric
acid, hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the water circuit in your
machine and not dissolve the limescale properly. Not using the Philips descaler will void your
warranty. Failure to descale the appliance will also void your warranty. You can buy Philips descaling
solution in the online shop at www.philips.com/coffee-care.
When the Calc / Clean light starts to flash slowly, you need to descale the machine.
1If attached remove LatteGo or milk frother.
2Remove the drip tray and the coffee grounds container, empty them and put them back into place.
3Remove the water tank and empty it. Then remove the AquaClean water filter.
4Pour the whole bottle of Philips descaler in the water tank and then fill it with water up to the Calc
/ Clean indication (Fig. 45). Then place it back into the machine.
5Place a large container (1.5 l) under the coffee dispensing spout and the water spout.
6Press the Calc / Clean icon for 3 sec. and then press the start/stop button.
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7The first phase of the descaling procedure starts. The descaling procedure lasts approx. 30 minutes
and consists of a descaling cycle and a rinsing cycle. During the descaling cycle the Calc / Clean
light flashes to show that the descaling phase is in progress.
8Let the machine dispense the descaling solution until the display reminds you that the water tank
is empty.
9Empty the water tank, rinse it and then refill it with fresh water up to the Calc / Clean indication.
10 Empty the container and place it back under the coffee dispensing spout and the water spout.
Press the start/stop button again.
11 The second phase of the descaling cycle, the rinsing phase, starts and lasts 3 minutes. During this
phase the lights on the control panel go on and off to show that the rinsing phase is in progress.
12 Wait until the machine stops dispensing water. The descaling procedure is finished when the
machine stops dispensing water.
13 The machine will now heat up again. When the lights in the drink icons light up continuously, the
machine is ready for use again.
14 Install and activate a new AquaClean water filter in the water tank (see 'Activating the AquaClean
water filter (5 min.)').
-When the descaling procedure is finished, the AquaClean light flashes for a while to remind you
to install a new AquaClean water filter.
Tip: Using the AquaClean filter reduces the need for descaling!
What to do if the descaling procedure is interrupted
You can exit the descaling procedure by pressing the on/off button on the control panel. If the
descaling procedure is interrupted before it is completely finished, do the following:
1Empty and rinse the water tank thoroughly.
2Fill the water tank with fresh water up to the Calc / Clean level indication and switch the machine
back on. The machine will heat up and perform an automatic rinsing cycle.
3Before brewing any drinks, perform a manual rinsing cycle. To perform a manual rinsing cycle, first
dispense half a water tank of hot water by repeatedly tapping the hot water icon (Fig. 14) and then
brew 2 cups of pre-ground coffee without adding ground coffee.
If the descaling procedure was not completed, the machine will require another descaling
procedure as soon as possible.
Ordering accessories
To clean and descale the machine, only use the Philips maintenance products. These products can be
purchased from your local retailer, from the authorized service centers or online at
www.philips.com/parts-and-accessories. To find a full list of spare parts online, enter the model
number of your machine. You can find the model number on the inside of the service door.
Maintenance products and type numbers:
-Descaling solution CA6700
-AquaClean water filter CA6903 (Fig. 46)
-Brew group grease HD5061
-Coffee oil remover tablets CA6704
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Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on www.philips.com/coffee-
care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Warning icons
Warning
icon
Solution
The 'water tank empty' light is on
-The water tank is almost empty. Fill the water tank with fresh water to the
maximum level indication.
-The water tank is not in place. Place back the water tank.
The 'empty coffee grounds container' light is on
-The coffee grounds container is full. Remove and empty the coffee grounds
container while the machine is switched on.
The alarm light is on
-The coffee grounds container and/or the drip tray is not in place or not placed
correctly. Place back the coffee grounds container and/or the drip tray and make
sure they are in the correct position.
-The service door is open. Remove the water tank and make sure the service door
is closed.
The alarm light is flashing
-The brew group is not in place or not placed correctly. Remove the brew group
and make sure it is locked into place. See chapter 'Removing and inserting the
brew group' for step-by-step instructions.
-The brew group is blocked. Remove the brew group and rinse it with water under
the tap. Then lubricate the brew group and place it back into the machine. See
chapter 'Cleaning and maintenance' for step-by-step instructions.
The alarm light is on and the start light flashes.
Some air is trapped inside the machine. To release the air from the machine, fill the
water tank with water, place a cup under the classic milk frother and press the
flashing start/stop button.
Be careful: small jets of hot water will be dispensed from the classic milk frother to
release the air.
AquaClean light is flashing: place or replace the AquaClean water filter and activate
it. See chapter 'AquaClean water filter' for step-by-step instructions.
Descaling light is flashing slowly: Descale the machine (see 'Descaling procedure (30
min.)').
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Warning
icon
Solution
The lights of all warning icons are flashing.
Reset the machine by unplugging it and plugging it back in. Before switching the
machine back on, follow these steps:
-Remove the AquaClean water filter from the water tank.
-Place back the water tank. Push it into the machine as far as possible to make
sure it is in the right position.
-Open the lid of the pre-ground coffee compartment and check if this is clogged
with coffee powder. To clean it, insert a spoon handle into the pre-ground coffee
compartment and move the handle up and down until the clogged ground
coffee falls down (Fig. 25). Remove the brew group and remove all ground coffee
that has fallen down. Place back the clean brew group.
-Switch the machine back on.
If the problem is solved the AquaClean filter was not prepared well. Prepare the
AquaClean filter before placing it back by following steps 1 and 2 in chapter
'Activating the AquaClean water filter (5 min).
If the lights continue to flash, the machine could be overheated. Switch the machine
off, wait 30 minutes and switch it on again. If the lights are still flashing, contact the
Consumer Care Center in your country. For contact details, see the international
warranty leaflet.
Troubleshooting table
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on www.philips.com/coffee-
care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Problem Cause Solution
The drip tray fills up
quickly.
This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the internal
system directly into the drip
tray.
Empty the drip tray daily or as soon as
the red 'drip tray full' indicator pops up
through the drip tray cover. Tip: place a
cup under the dispensing spout to
collect rinsing water.
The 'empty coffee
grounds container' light
remains on.
You emptied the coffee grounds
container while the machine
was switched off.
Always empty the coffee grounds
container while the machine is switched
on. Remove the coffee grounds
container, wait at least 5 sec. and then
insert it again.
The machine prompts to
empty the coffee
grounds container even
though the container is
not full.
The machine did not reset the
counter the last time you
emptied the coffee grounds
container.
Always wait approx. 5 seconds when
you place back the coffee grounds
container. In this way the coffee
grounds counter will be reset to zero.
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