Philips SOPHO IPC 100 User manual

Single Line
Telephone
User Guide
The Advanced IP-PBX Communication Solution
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1
Thank you for purchasing the SOPHO IPC 100 system.
The telephone described in this manual should only be connected to a SOPHO IPC 100 system by means of
the installation cables that come with the equipment.
Due to the flexibility built into the system, your Dialling Codes and Feature Capacities may differ from those
in this guide. Check with your Supplier / System Administrator and make a note of any differences.
Before using Your Telephone…
Using Your Telephone
Typical Single Line Telephone is displayed here. This User Guide describes general analogue Single Line
Telephone (SLT) procedures. Refer to the User Guide included with to your specific SLT for details on
additional key functions.
Redial Key
Recall Key
Handset Dial Keys
Message Lamp
Ring Key
Volume Control Keys

2
Placing Calls
Placing Calls Quickly
Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin
speaking. Dialling “1” changes voice/ring mode (where the destination is an IPC 100 Telephone).
Placing an Intercom Call
Extension Number
???
Common/Personal Abbreviated Dialling Bins are numbered as follows (by default):
2-digit dialling: Common = 00-79, Personal = 80-99, or
3-digit dialling: Common = 000-899, Personal = 990-919.
Single Line Telephones cannot store a number into an Abbreviated Dialling Bin. For this you must
use an IPC 100 Display Telephone or PC Programming application. Ask your PBC Authorised Supplier
for details.
System programming is required to provide Group Abbreviated Dialling. Ask your PBC Authorised
Supplier for details.
Abbreviated Dialling <for outside calls>
Group
Abbv. 18 4
Group A
bbv.
Bin No.
???
Common/Personal
Abbv. Bin No.
Common/
Personal
A
bbv.
???
Listen for Dial Tone before dialling the Telephone Number.
Placing an Outside Call
Telephone Number
????
9

Trunk Code
8

1
3


3
If your call doesn’t go through…
Setting Camp On / Callback / Trunk Queuing
<Camp On> For Intercom Call, when you hear ringing, wait for the called party to answer.
For Trunk Queuing, when you hear Dial Tone, begin dialling the telephone number.
<Callback> For Intercom Call, when your phone starts the ringing, lift handset and wait for the called
party to answer.
For Trunk Queuing, when your phone starts the ringing, lift handset, hear Dial Tone and
begin dialling the telephone number.
Wait without
hanging up
Wait for the
system to call
you back
<Camp On>
<Callback>
(Hear Busy Tone,
No Answer, or
Trunk Unavailable)
(
When
Camp On
set
)
8 07
Cancelling Camp On / Callback / Trunk Queuing
Placing Calls Quickly
Intercom numbers can also be stored under Last Number Redial. (System programming is required.
Ask your PBC Authorised Supplier for details.)
Last Number Redial <for outside and intercom calls>
8

1
6

8

5

0


4
Answering an Outside / Intercom Call
(Ringing)
Each type of incoming call can have its own distinctive ringing pattern. Ask you PBC Authorised
Supplier for details.
Setting / Answering a Message Waiting Indication
(Hear Busy Tone or No Answer)
Your phone’s
MW Indicator
is flashing
Set
Answer
8 14
8 14
When you set MW, the called party’s MW Indicator starts to flash.
When you answer MW, the MW Indicator shall automatically go off when the called party answers.
3
Clearing All Message Waiting Indications (at any extension)
8 7
Clear all messages (you have left for other extensions and messages other extensions have left for
you).
If your call doesn’t go through…
Cancelling a Message Waiting Indication (at originating extension)
871
Extension Number
you want to cancel MW
???
Answering Calls

5
Answering Calls
Picking up another Extension’s Call
System programming is required to allow Group Call Pickup. Ask your PBC Authorised Supplier for
details.
Hold / Transferring Calls
68 7
?7 5 ? ?
Extension Number
In same
Group
In other
Groups
Pickup for
Specified
Extension
68 9
1
Retrieving a Held Outside Call
? ?7 7 2
Trunk No.
you want to retrieve
Transferring a Call to another Extension
(Talking)
???
Extension Number
(Announce)
RECALL
Placing a Call on Hold / Retrieving a Held Call
(Talking)
If you go on hook, the held call will ring back.
This operation puts your call on Exclusive Hold. Other extension users can not take the call off Hold.
Hold
Retrieve
(Don
’
t hang up)
RECALL
RECALL

6
Forwarding Calls / Do Not Disturb
Do Not Disturb (DND)
1
3
2
4
0
DND : Trunk Incoming Call
DND : Intercom Incoming Call
DND : Trunk & Intercom Incoming Call
DND : Transferred (CFW) Call
DND : Cancel
When you set DND, the Internal Dial Tone pattern changes.
8 74
Call Forwarding / Follow Me
When you set a Call Forward, the Internal Dial Tone pattern changes.
8 ? ? ?
Extension Number
8 8
7
62
4 0
Busy / No Answer
Cancel
?
CFW Condition
?
CFW Type
Immediate
No Answer
Dual Ring
2
4
3
FWD All Calls
FWD Outside Calls only
FWD Intercom Calls only
3Follow Me
Call Forward Off-Premise
When you set a Call Forward, the DND/CONF Key’s lamp flashes and the Internal Dial Tone pattern
changes.
7 31 6
Telephone Number
? ? ?0
To Cancel

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Conferencing
Establishing a Conference Call
You can repeat this operation to add additional parties. You
may be able to have up to 8 parties in total (including your
extension)
.
826
(Talking)
???
Extension Number
Trunk Code Telephone
Number
? ?
(Talk)
<press twice>
RECALL
RECALL
0
Repeat for additional parties
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation
with respect to, any of the equipment covered. This manual is subject to change without notice and Philips Business
Communications has no obligation to provide any updates or corrections to this manual. Further, Philips Business
Communications also reserves the right, without prior notice, to make changes in equipment design or components as it
deems appropriate. No representation is made that this manual is complete or accurate in all respects and Philips Business
Communications shall not be liable for any errors or omissions. In no event shall Philips Business Communications be liable
for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary
information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced
without prior written consent of Philips Business Communications.
Copyright © 2005 by Philips Business Communications
All Rights Reserved.
Philips Business Communications Issue 1.0 June 2005
P.O. Box 32
1200 JD Hilversum
The Netherlands
EU REGULATORY INFORMATION
CE Notice (European Union)
Hereby, “Philips Business Communications”, declares that this system terminal for the SOPHO IPC 100 is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC. For a copy of the declaration of conformity
please visit http://www.sopho.philips.com/doc or contact us at the address mentioned in this manual.
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Product disposal information 
For countries in the European Union

The symbol depicted here has been affixed to your product in order
to inform you that electrical and electronic products should never be
disposed of as municipal waste.
Electrical and electronic products including the cables, plugs and
accessories should be disposed of separately in order to allow proper
treatment, recovery and recycling. These products should be taken to a
designated facility where the best available treatment, recovery and
recycling techniques are available. Separate disposal has significant
advantages: valuable materials can be re-used and it prevents the
dispersion of unwanted substances into the municipal waste stream. This
contributes to the protection of human health and the environment.
Please be informed that a fine may be imposed for illegal disposal of
electrical and electronic products via the general municipal waste stream.
In order to facilitate separate disposal and environmentally sound recycling, Philips Business
Communications has made arrangements for local collection and recycling in all member states
of the European Union. In case your electrical and electronic products need to be disposed of
please refer to the contractual agreements that your company has made upon acquisition of
these products. Should this information not be available, please contact the local Philips
organization or contact us at www.sopho.philips.com.
For Countries outside the European UnionFor countries outside the European Union
Disposal of electrical and electronic products in countries outside the European Union should
be done in line with local regulations. If no arrangement has been made with Philips Business
Communications or your supplier, please contact the local authorities for further information .