Philips DVDR520H User manual

Service Manual
Service
Service
Service
Service
Service
DVDR520H/00/02/04/05/37/69/75/93/97
©Copyright 2004 Philips Consumer Electronics B.V. Eindhoven, The Netherlands
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise
without the prior permission of Philips.
Published by LO-MF AV System Printed in The Netherlands Subject to modification
GB
3139 785 30853
HDD / DVD Recorder Combi
Version 1.3
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CONTENTS
1. Specifications ..............................................................................................1-1
2. Product Validation Strategies and Process
2.1 System Block Diagram ........................................................................2-1
2.3 Front Panel ..........................................................................................2-2
2.4 Rear Panel...........................................................................................2-2
3. Fault Finding Tree & Trouble shooting ........................................................3-1
4 Disassembly Instructions
5.1 Disassemble the Top Cover .................................................................3-1
5.1 Disassemble the Drive .........................................................................3-1
5.1 Disassemble the HDD .........................................................................3-1
5.1 Disassemble the M/B ...........................................................................3-1
5.1 Disassemble the Power Module ..........................................................3-1
5.1 Disassemble the Tuner ........................................................................ 3-1
5.1 Jumper Setting.....................................................................................3-1
5. Firmware Update ........................................................................................5-1
6. Exploded View & Spare parts list
Exploded view for /37/97 .............................................................................6-1
Exploded view for /00/02/04/05/69/75 ......................................................... 6-2
DVD Test disc & Service parts list ...............................................................6-3
7. Revision List................................................................................................ 7-1
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1-1
1. Specifications
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2-1
2. Product Validation Strategies and Process
2.1. System Block Diagram
FAN
HDD
Power
Module
DVD
M/BTuner
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2-2
2.2.Front Panel
2.3. Rear Panel
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3-1
3.Fault Finding Tree
Front panel display?
Y
N
Power cord
plug?
N
Plug the power
cord
Display
Normal?
N
Replace front
display board
Y
Press “EJECT”buttom
to verify if the player
boot up and also tray
come out ?
N
Replace
drive
Y
Open top cover and
use “multimeter” to
verify if the power
module output both
5V&12V
Y
Replace front
display board
Y
Put a movie disc
and press the “play”
to verify if AV output
corret?
Replace M/B
N
Y
N Replace power
module
Y
N
Replace HDD NPF
Use the “Erase”
function of the “disc
tool “ to verify if the
HDD work normal?
Start condition:
1. Plug the power cord
2. Power on
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3-2
Recording
Press Record
button to start
di
Select Target to
HDD/DVD OK
Y
N
Select Source view
and display OK
N
Show “Protected
Content”
N
Show “Wrong
Signal Type”
AV Sources video is
black&white or
if
Check if TV system
of input device is
different
Source DVD is not
allowed to
Y
Recording disc was
formatted when
iff
Y
N
Show “Write Fail” Bad write quality
on this disc
Y
N
Select DV but no
video
Gray screen-check
Connection
N
Select AV sources
but no
i i
Check
connection
Y
Y
Y
Start condition:
1. Plug the power cord
2. Power on
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3-3
DVD Playback
Auto-play DVD
VCD SVCD and
Media Disc
Load supported
disc DVD+-R/RW,
CD-R
Y
Select Target DVD,
eject
Not supported
format
Show “Preparing”
then start
pre-format for
Blank disc
Invalid disc or
Data disc
N
N
Y
Y
Y
Start condition:
1. Plug the power cord
2. Power on
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3-4
Tuner :
Select the source into TV mode first
TV signal
on screen ?
N
N
Check if Audio
/Video output
properly when
DVD playback ?
AV output
issue
Y
N
Replace Tuner
Board
Y
N
Display normally ?
Can scan
All channel?
Can Fine tune
Channel?
No problem found
Replace Tuner
Board
Replace Tuner
Board
N N
Y
Y
Y
Y
Check if the
Audio output
properly ?
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3-5
Reference of defect symptoms for repair
• After power cord plug in ,LED no display , but AV output normal after power
on -> replace display board
• After power on , the color of the screen isn’t correct -> replace M/B
• After power on , the fan doesn’t work -> replace power module / Fan
• Can’t eject or show “No Disc” -> replace drive
• Can’t auto format any brand new disc -> replace drive
• Recording will auto stop or hang -> replace M/B & drive
• Playback will have mosaic -> replace M/B
• Can’t format HDD -> replace HDD
• Can’t record with HDD -> replace HDD
• No Audio or audio output abnormal -> replace M/B
• Optical / Coaxial no output when the setting is set as DTS output -> replace
M/B
• Can’t update F/W through drive -> replace drive
• Can’t detect DV when plug in/out with a DV -> replace display board
• AV1 input mode doesn’t output video / audio when connected to a normal
external AV source -> replace display board
• AV2 ( Scart) / S-Video input mode doesn’t output video / audio when
connected to a normal external AV source -> replace M/B
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3-6
Module Fail / Problem Remedy / Symptom
Run Disc Tool/Format/HDD show "Fail", this could be a bad HDD
Run Disc Tool/Defragment show "Fail", this could be a bad HDD
HDD
Format no problem but show "Write Fail" during recording , this could be a
bad HDD
Load any disc always show "No disc", this could be a bad DVD drive
Load some kind of discs always show "No disc". For example load DVD no
problem, but load CD-R show "No disc", this could be a bad DVD drive
DVD Drive
Cannot open tray. User can try to power off the recorder, and then press
"Eject" to boot again. If still can not open, this could be a bad DVD drive.
If tray open successfully and there is a disc inside, it's the disc cause drive
busy. Try another disc, if user can tray in/out no problem, the drive should
be ok.
Run Disc Tool/Format/DVD show "Fail". This could be a bad disc or not
compatible with our DVD drive.
Format no problem but show "Write Fail" then stop during recording. Press
"Record" again may be user can continue record, but part of the
audio/video on this disc may not smooth. This could be a bad disc or not
compatible with our DVD drive.
DVD/CD disc
Take long time to load disc then show “Invalid Disc". The disc could be a
bad disc or unsupported format
Connect power cord, but LED display show nothing, Press remote or
button on the panel still nothing happened. This could be a power board
problem
Power
Replace power cord if find any available. We use a common power cord
user may able to find the same one on his other electronic products
Press buttons on remote but nothing happened, system can still power on
by buttons on panel. OSD doesn't show system receive any key. This
could be a bad remote or ran out of battery.
Remote
Or it could be a bad receiver on the front panel
Front Panel
System can power on and work by remote no problem, but press buttons
on panel does not work. This could be a bad front panel
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3-7
Module Fail / Problem Remedy / Symptom
Can not see any display or color abnormal, video distortion. Make sure
cables connected correctly. Try another output like S-video, AV,
Component, and Scart.
Video Output
Run SETUP to select available video output
Can not hear any sound output through speakers of TV or amplifier.
Make sure cables connected correctly. Try another output like AV,
optical, coaxial
Audio Output
Playing DVD movie, when select DTS out on DVD audio menu no audio
output. User needs to run SETUP/Audio/DTS to set DTS ON
Run SETUP, Tuner setting correctly, but after scan TV channel can not
select correct TV programs. Run SETUP/ Tuner/TV signal, select Antenna
or Cable then run "Channel Scan" again, don't use "Auto". "Auto" will
re-arrange channel table and remove channel numbers not available.
TV Tuner
User selects TV signal/country correctly, after scan still cannot select
channel, this could be a bad TV tuner.
Connect external source like AV, S-video, Scart, DV-link (1394) can not
see the video input. Make sure cables connected correctly. If these
signals connect to other AV products no problem. This could be a bad
connector
External source
For DV, user need to know the DV is NTSC/PAL, and the playing DV
tape is NTSC/PAL. They must be the same TV type as the recorder to
make it works properly.
Show "Protected Content", it's Copy-Protected and not allowed to
copy
Show "Wrong Signal Type" when record to disc. The disc was formatted
by different TV system (NTSC/PAL). For DVD±RW, user can reformat this
disc (contents on this disc will be erased). For DVD±R, user can only
change another disc
Press "Record" shows key blocked, will not start recording. Maybe user
select wrong Target device. Press Target to choose HDD/DVD
Can not Real-time Record
Empty DVD-R/RW, CD-R/RW user needs to format by Disc Tool before
recording
Open "Timer" record again, there is a message shows why it failed,
please move the cursor to column status and it will show the reason it
fails
Can not Timer Record
Selected recording "Target" is unable to record when Timer starting
time
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3-8
Module Fail / Problem Remedy / Symptom
Cannot play a disc If it's not "Invalid disc", could be unsupported format/contents in the disc
Show "Fail" when copying files/discs, it could be unsupported format
Copying
Show "Fail" when copying recorded DVD+VR title, it could be out of disc
space
Follow the firmware update procedure in the chapter”Firmware update”.
System Upgrade If upgrade failed (power failure during upgrade or …), maybe every time
system power on will show "Put Cd In". Users most load the upgrade disc
again to recover.
Trouble Shooting Guide (DVDR520H)
1 Just “HELLO”
1.1 First recognize what kind of “Hello” it is. You have got two types; one with Power
on and one after Power on, when the DVD starts up.
1.2 If the unit takes a long time to complete the power-on process, check IDE
cable (or 4 IDE connector: connecting between Loader & HDD) whether
assembly / connecting properly or not.
1.3 To check the connector between main board and power module had been
asembled / connected properly. ( Fan on rear panel should rotate
continuously ) if there
is no power supplying to main board ( Yellow: +12V <-> Red: +5V measured wth
universal voltage meter ), replace / change another new Power Module.
1.4 Check the FFC (18 pin) cable between main board and display board had
been assembled connected well.
1.5 If after checking above still Just “Hello” do the following:
Replace/change another new Main Board; if still not work,
Replace/change another new DVD writer ( Loader ) if still not work,.
Replace/change another new HDD;
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3-9
2 No Display On LED Module
2.1 Put a paper in between the M/B and the barebone, for preventing the M/B
shortcut with ground and Re-test again.
2.2 To check the connector between main board and power module had been
assembled / connected properly. (Fan on rear panel should rotate
continuously) if there
Is no power supplying to main board ( Yellow: +12V <-> Red: +5V measured
with universal voltage meter ), replace / change another new Power Module.
2.3Check the FFC (18 pin) cable between main board and display board had
been assembled connected well.
2.4 Short the JP8 (on the main board) with jumper,
and then, plug with power cord to check if the text on the LED module had
been lighted on. (Test mode of Display Board had been activated). In case the
answer is negative, replace / change another new Display Board.
2.5Replace / change another new Main Board. (There should be something wrong
with IC component: AT89S52, DMN-8652 .....)
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3-10
3 Loader (DVD writer) Failure
3.1 Tray can’t open
3.1.1 Disassemble the Loader, and press the eject button on the Loader (with
power
supply connected : 4 pin connector) to check whether the tray can open
or not. Re-assembly DVD writer (Loader), pay attention to assembly issue
(Plastic layer of Loader stuck to front) and the position of IDE cable (40 pin;
flat cable).
3.1.2 Check the FFC (18 pin) cable between main board and display board
had been assembled / connected well.
3.2 Not ready ( Loader can't identify / recognize the disc )
3.2.1 In this case update the loader firmware to latest version. Please select
several kind of DVD and CD discs including 8x and 4x DVD+R/RW, and
test if loader
can both playback and record on the disc.
1. If yes, then this maybe a media compatibilities issue. The firmware
update can solve it.
2. If can not playback or record at all, change another new loader.
3. If just can’t record on some disc, wait for a new firmware release or
change another new loader.
3.3 Copy/Recording failure or Mosaic appeared
1. Check if the recorded disc is dirty or scratch. If yes, try another disc to check
again.
2. If no, update loader to latest and check it again.
3. If it still can't work, Replace/change another new loader and check it again.
4. If it still can't work, Replace/change another new Main-board and check it
again.
4 Update FirmWare
4.1 Tray can’t open
4.1.1 Re-assembly DVD writer (Loader), pay attention to assembly issue ( Plastic
layer of Loader stuck to front ) and the position of IDE cable ( 40 pin; flat
cable ).
4.1.2 Check the FFC (18 pin) cable between main board and display board
had been assembled / connected well.
4.1.3 Disassemble the Loader, and press the eject key on the Loader (with
power supply connected : 4 pin connector) to check whether the tray
can open or not. If the answer is negative, Replace / change another
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3-11
new Loader.
4.1.4 After that, tray still can't open. Replace / change another new Main
Board.
4.2 Put in CD
4.2.1 Put the update \disc on the tray and pressing open/close key to make
the tray close, system would update firmware automatically. This may
take a while, wait for the loader to read the firmware update. When
“error” on panel replace Mainboard
4.2.2 In case the tray still eject in a few seconds later, Replace/change
another new Main Board.
4.3 especially case (Firmware updating fail )
4.3.1 Open the tray and put in the firmware disc, tray in and wait the disc
ready after A-up (AP upgrade) ,start to upgrade the loader, if finished it
will show “done” in LCD panel.
4.3.2 In case d-up (loader upgrade) to 99% then show “error “,
1. Please wait tray-out and remove the update disc ( please note don’t
turn off the power immediately , please wait about 70 seconds) .
2. Press the power key to power off , then restart the power on again .The
set will show " put in CD " then put in update disc and update again..
3. If still fail , change the loader.
5 TV (Tuner Function) Failure
5.1 Make sure that the Tuner Board had been assembled on Main Board at the
right (pin) position and that it is clicked in. Also check the capacitor 470uF on
the Tuner Board must be shorted and is still intact .Look if the pins of the tuner
are still straight and are placed in the right place
5.2 If the answer of former step is positive and all is assembled correctly, Replace
another new Tuner Board.
5.3 In case the tuner (TV) function still had not worked, Replace/change another
new Main Board.
470uF
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3-12
6 Erasing ( HDD ) Failure
6.1First confirm that it is a HDD Failure by using the Timer ( If it
recognizes the HDD ) and Erase Function ( Format the
HDD ). See Picture below
6.2 Check if the voltage of connector which connected to HDD is correct or
not.( Yellow: +12V <-> Red: +5V).If no, change the power module. See picture
below.
6.3 If failed, check IDE cable/connector (40 pin) of HDD device whether assembly
/ connecting properly or not.
6.4 If not, connect it well and try again
6.5 If yes, remove the HDD from the set and connect it to a PC to check if the PC
can recognize it or not. (Seagate screen test)!
6.6 If the PC can recognize it ,the format it on the PC and put it back to the set,
then excute erase function again.
6.7 If not, replace / change another new HDD.
6.8 If still Failed try replacing the Main Board.
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3-13
7 DV Test Failures:
7.1To check JP1 (5 pin) connector on Main Board had been assembled /
connected properly.
7.2 To check the place/position of Display Board where the 5 pin connector had
been shorted or not, if the answer is yes, Replace/change another Display
Board.
7.3 Otherwise, Replace/change another new Main Board.
8 Output picture abnormal
8.1 Black screen (LED display CH2)
8.1.1 Make sure that the Tuner Board had been assembled on Main Board at the
right (pin) position and to check if the capacitor on the Tuner Board is open
or shorted.
8.1.2 If yes , replace another new Tuner Board.
8.1.3 Otherwise, Replace/change another new Main Board.
8.2 No picture output ( while Playback )
8.2.1 In case no scart out, please make sure the RCA out is ok or not.
1.If yes and picture abnormal, update firmware to latest and check it again
via scart
2.Otherwise , replace another new Main Board.
8.3 No picture output ( while from AV1 input )
8.3.1 To check the connector between main board and display board had been
assembled / connected properly
8.3.2 source from AV1(front) : exchange new front panel to make sure workable
or not
8.3.3 if still failed, replace another new Main Board
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4-1
4.Disassembly introductions
4.1Disassemble the TOP-COVER:
Step 1:
Loosening the fixed screws of the TOP-COVER totally 6 screws, 4 on the rear panel
and 1 on the left side and the other on the right side of the TOP-COVER, (as PICTURE
1 & 2 & 3)
(PICTURE 1) (PICTURE 2)
(PICTURE 3)
Step 2:
Pull back to remove the TOP-COVER and let the cover-top lie on horizontally
smooth desk to prevent being out-of-shape place upside down (as PICTURE 4)
(PICTURE 4)
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4-2
4.2 Disassemble the Drive:
(PICTURE5) (PICTURE6)
(PICTURE7) (PICTURE8)
Step 1: Tray out Æpull out the door and lift up to disassemble the tray door (as
PICTURE 6)
Step 2: Tray in ÆPower off Æunplug the power cord
Step 3: Disassembly the top cover
Step 4: Unplug the power cord and IDE cable (as PICTURE 5)
Step 5: Remove the four fixed screws of the drive (screw 1~4 as PICTURE 7 &8)
Step 6: Remove the Drive
PS: If the tray is jammed can’t be out on step 1, please unplug the power cord
first ,then follow the step 3-5 ,and then lift up the drive on the rear side to separate
Power cord
1
2
3
4
SCREWSSCREWS
IDE cable
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