Philips Sonicare DiamondClean Smart HX9924/11 User manual

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English 6
Español Latino 25
Português do Brasil 47

English
Introduction
Congratulations on your purchase and welcome to
Philips! To fully benefit from the support that
Philips offers, register your product at
www.philips.com/welcome or via the Philips
Sonicare app.
Important
Read this user manual carefully before you use the
appliance and save it for future reference.
- Keep the charger away from water. Do not
place or store it over or near water contained in
a bathtub, washbasin, sink etc. Do not immerse
the charger in water or any other liquid. After
cleaning, make sure the charger is completely
dry before you connect it to the mains.
- The main cord cannot be replaced. If the main
cord is damaged, discard the charger.
- Always have the charger replaced with one of
the original type in order to avoid a hazard.
- Do not use the charger outdoors or near heated
surfaces.
- If the appliance is damaged in any way (brush
head, toothbrush handle or charger), stop using
it. This appliance contains no serviceable parts.
If the appliance is damaged, contact the
Consumer Care Center in your country (see
'Warranty and support').
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- This appliance can be used by children aged
from 8 years and above and by persons with
reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they
have been given supervision or instruction
concerning use of the appliance in a safe way
and if they understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be
made by children unless they are older than 8
and supervised.
- In order to effectively charge your Philips
Sonicare handle do not place your charger base
on a magnetic metal surface.
- Do not clean the brush head, the handle or the
charger in the dishwasher.
- If you have had oral or gum surgery in the
previous 2 months, consult your dentist before
you use the toothbrush.
- Consult your dentist if excessive bleeding
occurs after using this toothbrush or if bleeding
continues to occur after 1 week of use. Also
consult your dentist if you experience
discomfort or pain when you use the Philips
Sonicare.
- The Philips Sonicare toothbrush complies with
the safety standards for electromagnetic
devices. If you have a pacemaker or other
implanted device, contact your physician or the
device manufacturer of the implanted device
prior to use.
- If you have medical concerns, consult your
doctor before you use the Philips Sonicare.
- This appliance has only been designed for
cleaning teeth, gums and tongue. Do not use it
for any other purpose. Stop using the appliance
and contact your doctor if you experience any
discomfort or pain.
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- The Philips Sonicare toothbrush is a personal
care device and is not intended for use on
multiple patients in a dental practice or
institution.
- Stop using a brush head with crushed or bent
bristles. Replace the brush head every 3 months
or sooner if signs of wear appear. Do not use
other brush heads than the ones recommended
by the manufacturer.
- If your toothpaste contains peroxide, baking
soda or bicarbonate (common in whitening
toothpastes), thoroughly clean the brush head
with soap and water after each use. This
prevents possible cracking of the plastic.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable
standards and regulations regarding exposure to
electromagnetic fields.
Radio Equipment Directive
- Radio Equipment in this product operates
between 2402 – 2480 MHz
- Maximum RF power transmitted by the Radio
Equipment is +3 dBm
Your Philips Sonicare (Fig. 1)
1 Hygienic travel cap
2 Brush heads
3 Handle
4 Power on/off button
5 Intensity light
6 Mode/intensity button
7 Mode light
8 Brush head replacement reminder light
9 Battery indication
10 Light ring
11 Charging base
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12 Travel case
13 Cord storage compartment
14 USB cord (integrated)
15 Charging glass
16 Brush head holder
Note: The content of the box may vary based
on the model purchased.
Brush heads
Your Philips Sonicare comes with a range of brush
heads which are designed to deliver superior
results for your oral care needs.
The number and type of brush heads might
change according to the toothbrush type you
purchased.
1Premium Plaque Control brush head
2Premium Gum Care brush head
3Premium White brush head
4Tongue Care+ brush head (specific types only)
Smart brush head recognition
Premium Plaque Control, Premium Gum Care,
Premium White and Tongue Care+ brush heads
are enabled with smart brush head recognition
technology.
A micro-chip inside the brush head communicates
with the toothbrush handle. So when you attach a
brush head, the handle automatically recognizes
the brush head and selects the recommended
mode and intensity level to optimize your brushing
performance.
Thanks to this feature the toothbrush also tracks
your usage and gives a personalized reminder
when you need to replace your brush head for the
best oral care results.
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Brushing modes
Your power toothbrush is equipped with 5
different modes to accommodate all your oral care
needs (some models come with 4 brushing modes
only). The following modes are available:
Clean mode
Clean is a 2-minute mode, recommended to be
used with intensity level 3. It gives you a thorough
and complete clean and is recommended to be
used with the Premium Plaque Control brush
head. In order to reach optimal results, follow the
instructions below.
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1Begin brushing the upper right teeth (segment 1)
and brush for 20 seconds, on both the outer
and inner surfaces, before you move to the
upper front teeth (segment 2). Continue doing
this for segments 3 to 6 to ensure even brushing
in all 6 segments of the mouth. You will hear a
beep after each 20-second interval, to indicate
that you should move to the next segment.
White+ mode
White+ is a 2-minute 40-seconds mode,
recommended to be used with intensity level 3
and the Premium White brush head. In order to
reach optimal results, follow the instructions
below.
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1Begin brushing the upper right teeth (segment 1)
and brush for 20 seconds before you move to
the upper front teeth (segment 2). Continue
doing this for segments 3 to 6 to ensure even
brushing in all 6 sections of the mouth.
2After completing all 6 of these segments, the
toothbrush switches to polishing mode
automatically.
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3To polish your teeth, brush the outer surface of
your upper teeth for 20 seconds (segment 2)
and then brush the outer surface of your lower
teeth for 20 seconds (segment 5). The polishing
motion used in this part of the mode will feel
and sound different from the first two minutes
of the mode.
Gum Health mode
Gum Health is a 3-minute 20-seconds mode,
recommended to be used with intensity level 3
and the Premium Gum Care brush head. In order
to reach optimal results, follow the instructions
below:
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1Begin brushing the upper right teeth (segment 1)
and brush for 20 seconds, on both the outer
and inner surfaces, before you move to the
upper front teeth (segment 2). Continue doing
this for section 3 to 6 to ensure even brushing in
all 6 segments of the mouth.
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2Next, to take optimal care for your gums, brush
the outer and inner surfaces of your upper right
back teeth for 20 seconds (segment 1), then
brush the outer and inner surfaces of your
upper left back teeth for 20 seconds (segment
3).
Continue brushing the outer and inner surfaces
of your lower right back teeth for 20 seconds
(segment 4), followed by another 20 seconds
on the outer and inner surfaces of your lower
left back teeth (segment 6). The brushing
motion used in this part of the mode will feel
and sound different from the first two minutes
of the mode.
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DeepClean+ mode
DeepClean+ mode length depends on whether or
not the handle is connected to the app. In
connected mode DeepClean+ runs for two
minutes and provides BrushPacer feedback every
20 seconds. In non-connected mode DeepClean+
runs for three minutes and provides BrushPacer
feedback every 30 seconds. In order to reach
optimal results, follow the instructions below when
brushing non-connected.
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- Begin brushing in the upper right teeth
(segment 1) and brush for 30 seconds, on both
the outer and inner surfaces, before you move
to the upper front teeth (segment 2). Continue
doing this for segments 3 to 6 to ensure even
brushing in all 6 segments of the mouth.
Tongue Care mode (specific types only)
Tongue Care is a 20-second mode, recommended
to be used with intensity level 1 and the Tongue
Care+ brush head. In order to reach optimal
results, follow the instructions below:
20 sec.
1Wet the micro bristles and brush your tongue
with a back and forth motion. Clean as far back
as comfortable.
2Rinse your mouth and repeat the procedure
two more times.
Based on the brush head you attach, the mode will
be selected automatically. If you want to adjust
the mode or intensity manually, you can do this by
using the mode/intensity button. Press the
mode/intensity button before brushing to change
the mode, and press it while brushing to adjust the
intensity level. Your selection will be remembered
next time you attached the same brush head. If
you want to go back to the initial recommended
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settings for your brush head, manually change it to
the recommended setting described above.
Note: When the Philips Sonicare is used in clinical
studies, it must be used at high intensity in the
Clean mode, in White+ mode, in GumHealth mode,
or in unconnected DeepClean+ mode to achieve
the efficacy in plaque removal, stain removal, gum
health or superiority (respectively).
Intensity settings
Your power toothbrush gives you the option to
choose between 3 different intensity levels: low,
medium and high. Based on the brush head you
attach, the intensity will be selected automatically.
If you wish to change to a different intensity, you
can do so by pressing the mode/intensity button
while brushing. For optimal results it is
recommended to use the automatically selected
intensity. The intensity cannot be changed as long
as the handle is powered off or paused.
Using your Philips Sonicare
Brushing instructions
1Attach your desired brush head (see 'Brush
heads'). Align the brush head so the bristles
point in the same direction as the front of the
handle.
2Wet the bristles.
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3Apply a small amount of toothpaste on the
bristles.
4Place the toothbrush bristles against the teeth
at a slight angle (45 degrees), pressing firmly to
make the bristles reach the gumline or slightly
beneath the gumline. A change in vibration (and
a slight change in sound) and activation of the
light ring alert you when you apply too much
pressure while brushing.
Note: Keep the center of the brush in contact
with the teeth at all times.
5Press the power on/off button to switch on the
Philips Sonicare.
6Apply light pressure to maximize Philips
Sonicare's effectiveness. Brush your teeth with
a small back and forth motion so the bristles
reach between the teeth. Continue this motion
throughout the brushing cycle.
Note: The bristles should flare slightly. Do not
scrub.
7To clean the inside surfaces of the front teeth,
tilt the brush handle semi-upright and make
several vertical overlapping brushing strokes on
each tooth.
Your Philips Sonicare is safe to use on:
- Braces (brush heads wear out sooner when
used on braces).
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- Dental restorations (fillings, crowns, veneers).
Brushpacer
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The Brushpacer is an interval timer that has a short
beep and pause to remind you to brush the
different sections of your mouth. Depending on
the brushing mode you have selected, the
Brushpacer beeps at different intervals during the
brushing cycle. Each brushing mode has its own
sequence of sections to be brushed. (see 'Brushing
modes')
Features and accessories
a App
b Pressure sensor
c Brush head replacement reminder
d BrushPacer
e Easy-start
f Travel case (specific types only)
g Brush head holder (specific types only)
a. App
Your Philips Sonicare is Bluetooth enabled and
allows you to achieve superior oral health care
with the Philips Sonicare app.
Using the Philips Sonicare app will help you to
improve your oral health care habits. It gives you
real-time feedback while brushing, informs you if
you missed any spots when brushing, tracks your
brushing behavior over time and provides useful
tips and tricks for your healthiest mouth ever. In
order to fully benefit from your Philips Sonicare,
we advise you to follow these steps:
Connecting your toothbrush
1Download the Philips Sonicare app from the
Apple App Store or Google Play Store.
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2Confirm Bluetooth is switched on on your
mobile device before you open the app. Check
the settings on your mobile device to switch on
Bluetooth.
3Open the Sonicare app.
4To connect the toothbrush to the app, remove
the handle from the charger and press the
mode/intensity button.
5Follow the Sonicare app instructions displayed
on your mobile device. The app automatically
connects with the toothbrush. If the toothbrush
does not connect, follow the troubleshooting
steps provided in the app.
Note: For optimal data capture, keep your mobile
device close during brushing.
b. Pressure sensor
Your Philips Sonicare is equipped with an
advanced sensor that measures the pressure you
apply while brushing. If you apply too much
pressure, the toothbrush will provide immediate
feedback to indicate that you need to reduce the
pressure. The feedback is given in two different
ways:
1You experience a change in vibration and
therefore brushing sensation.
2The pressure warning light of the light ring will
light up purple.
If you receive a warning, reduce the pressure. The
light will turn off and the brushing sensation will
adjust to the original sensation.
Activating or deactivating the pressure
sensor
1Place the handle, with a brush head attached,
in the plugged-in charger.
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2Pressure sensor is enabled by holding the
mode/intensity button and by pressing the
power button twice while on a charger. The
handle will beep twice to confirm it is enabled.
3Pressure sensor is disabled by holding the
mode/intensity button and by pressing the
power button twice while on a charger. The
handle will beep once to confirm it is disabled.
c. Brush head replacement reminder
Your Philips Sonicare is equipped with a smart
feature that tracks the wear of your brush head.
Depending on the pressure you apply and the
amount of time used, the brush head replacement
reminder light reminds you to change your brush
head. It is important to change your brush head in
time in order to guarantee the best cleaning & care
of your teeth.
When the amber brush head replacement light
starts blinking, you should replace your brush
head.
Activating or deactivating the brush head
replacement reminder
1Place the handle in the plugged-in charger.
2Brush head replacement reminder is enabled
by holding the mode/intensity button and by
pressing the power button three times while on
the charger. The handle will beep twice to
confirm it is enabled.
3Brush head replacement reminder is disabled
by holding the mode/intensity button and by
pressing the power button three times while on
the charger. The handle will beep once to
confirm it is disabled.
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d. BrushPacer
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The BrushPacer is an interval timer that has a short
beep and pause to remind you to brush the
different sections of your mouth. Depending on
the brushing mode you have selected (see
'Brushing modes'), the BrushPacer beeps at
different intervals during the brushing cycle.
e. Easy-start
The Easy-start feature gently increases the power
over the first 14 brushings to help you get used to
the brushing with the Philips Sonicare. The Easy-
start feature works in all modes other than
TongueCare+ mode. This Philips Sonicare model
comes with the Easy-start feature deactivated.
Activating or deactivating the Easy-start
feature
1Place the handle in the plugged-in charger.
2Easy-start is enabled by holding the
mode/intensity button and by pressing the
power button once while on the charger. The
handle will beep twice to confirm it is enabled.
3Easy start is disabled by holding the
mode/intensity button and by pressing the
power button once while on the charger. The
handle will beep once to confirm it is disabled.
Note: Using the Easy-start feature beyond the
initial ramp-up period is not recommended and
reduces Philips Sonicare effectiveness in removing
plaque.
Note: Each of the first 14 brushings must be at least
1 minute in length to properly move through the
Easy-start ramp-up cycle.
Note: To achieve clinical efficacy, Easy-start needs
to be deactivated.
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f. Travel case (specific types only)
Your Philips Sonicare comes with a travel case to
make traveling with your power toothbrush more
convenient. It is designed to accommodate the
power toothbrush handle and two brush heads.
Some models come with a USB charging travel
case which connects to your laptop via USB -this
allows you to charge your Philips Sonicare when
traveling. For information about charging your
Philips Sonicare with the travel case, see 'Battery
status and charging'.
g. Brush head holder (specific types only)
The brush head holder is designed to keep and
store your brush heads.
Battery status and charging
Charging with glass (specific types only)
1Plug the charging base into a wall socket.
2Place the charging glass on top of the charging
base and place the handle in the glass.
The charging indicator flashes white until your
toothbrush is fully charged.
Charging with travel case (specific types only)
1Place the handle in the charging travel case.
2Connect the charging travel case to a laptop, a
wall-mounted USB socket or a suitable wall
adapter. The USB cord is attached to the travel
case and stored in the cord storage
compartment.
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3The battery indication flashes white until your
toothbrush is fully charged.
Important: The wall adapter must be a safe extra
low voltage source, compatible with the electrical
ratings marked on the device.
Important: Only toothbrush models HX993W,
HX993B, HX993P, HX993S, HX993L can be
charged in the travel case. Other products and
batteries are not compatible with the travel case.
Note: It takes at least 24 hours to fully charge your
Philips Sonicare. You do not have to fully charge
your handle before first use, as the handle is pre-
charged for first use. However, it is recommended
to fully charge it after first use.
Note: This charger is designed to properly charge
only one handle at a time. This charger is not
compatible with other models of Philips Sonicare.
Note: Do not place metallic objects in the travel
case, as handle charging may be affected and may
cause the charger to overheat.
Cleaning
Note: Do not clean the brush head, handle or
travel case in the dishwasher.
Toothbrush handle
1Remove the brush head and rinse the metal
shaft area with warm water. Make sure you
remove any residual toothpaste.
Caution: Do not push on the rubber seal on the
metal shaft with sharp objects, as this may
cause damage.
2Wipe the entire surface of the handle with a
damp cloth.
Note: Do not use isopropyl rubbing alcohol,
vinegar or bleach to clean handle as this may
cause discoloration.
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