Philips SONICARE 3000 Series User manual

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English
6English
Introduction
Congratulations on your purchase and welcome to
Philips! To fully benefit from the support that Philips
offers, register your product at
www.philips.com/welcome.
Important safety information
Only use the product for its intended purpose. Read
this important information carefully before you use
the product and its batteries and accessories, and
save it for future reference. Misuse can lead to
hazards or serious injuries.
Warnings
- Charge only with Philips WAA1001, WAA2001, UL or
equivalent safety approved adapters with input
ratings (100 - 240V~; 50/60Hz; 3.5W) and output
ratings (5Vdc; 2.5W). For the list of adapters, please
see Philips.com/support
- Keep the charger away from water.
- Make sure the handle is completely dry before you
connect the USB charger.
- This appliance can be used by children and
persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Cleaning and
user maintenance shall not be made by children
without supervision.
- Children shall not play with the appliance.
- Only use original Philips accessories or
consumables. Only use the USB charger provided
with the product.
- This appliance contains no user-serviceable parts.
If the appliance is damaged, stop using it and
contact the Consumer Care Center in your country
(see 'Warranty and support').
- Do not charge the product outdoors or near
heated surfaces.

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English
- Do not clean any part of the product in the
dishwasher.
- This appliance has only been designed for cleaning
teeth, gums and tongue.
- Stop using the appliance and consult your
dentist/doctor if excessive bleeding occurs after
use, if bleeding continues to occur after 1 week of
use or if you experience discomfort or pain.
- If you have had oral or gum surgery in the previous
2 months, consult your dentist before you use this
appliance.
- If you have a pacemaker or other implanted device,
contact your doctor or the manufacturer of the
implanted device prior to use.
- If you have medical concerns, consult your doctor
before you use this appliance.
- This appliance is a personal care device and is not
intended for use on multiple patients in a dental
practice or institution.
- Stop using a brush head with crushed or bent
bristles. Replace the brush head every 3 months or
sooner if signs of wear appear.
- If your toothpaste contains peroxide, baking soda
or bicarbonate (common in whitening
toothpastes), thoroughly clean the brush head with
soap and water after each use. This prevents
possible cracking of the plastic.
- Avoid direct contact with products that contain
essential oils or coconut oil. Contact may result in
bristles dislodging.
- Charge, use and store the product at a
temperature between 0°C and 40°C.
- Keep product and batteries away from fire and do
not expose them to direct sunlight or high
temperatures.
- If the product becomes abnormally hot or smelly,
changes color or if charging takes longer than
usual, stop using and charging the product and
contact Philips.
- Do not place products and their batteries in
microwave ovens or on induction cookers.

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- Do not open, modify, pierce, damage or dismantle
the product or battery to prevent batteries from
heating up or releasing toxic or hazardous
substances. Do not short-circuit, overcharge or
reverse charge batteries.
- If batteries are damaged or leaking, avoid contact
with the skin or eyes. If this occurs, immediately
rinse well with water and seek medical care.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable
standards and regulations regarding exposure to
electromagnetic fields.
Intended use
3000 Series power toothbrushes are intended to
remove adherent plaque and food debris from the
teeth to reduce tooth decay and improve and
maintain oral health. 3000 Series power toothbrushes
are intended for consumer home use. Use by children
should be with adult supervision.
Your Philips Sonicare toothbrush
1 Hygienic travel cap
2 Brush head
3 Handle
4 Power on/off button
5 Brush head replacement reminder
6 Battery level indicator
7 USB charger (wall adapter not included)
8 Travel case (Specific models only)
Note: Wall adapter not included. Only use 5V IPX4
adapter (Type A).
Note: Brush heads may vary.

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English
Getting started
Attaching the brush head
1Align the brush head so the bristles point in the
same direction as the front of the handle.
2Firmly press the brush head down onto the metal
shaft until it stops.
Note: It is normal to see a slight gap between the
brush head and the handle. This allows the brush
head to vibrate properly.
Charging your Philips Sonicare
1Plug the USB charging cord into a wall adapter that
is connected to a electrical outlet.
2Place the handle on the charger.
- The light of the battery level indicator
illuminates and the handle beeps twice. This
indicates that the toothbrush is charging.
Note: It can take up to 24 hours to fully charge the
battery, but you can use the Philips Sonicare
toothbrush before it is fully charged.
Using your Philips Sonicare toothbrush
If you are using your Sonicare toothbrush for the first
time, it is normal to feel more vibration than when
using a non-electric toothbrush. It is common for first
time users to apply too much pressure. Only apply
gentle pressure and let the toothbrush do the
brushing for you. Please follow brushing instructions
below for the best experience. To help you transition
to your new Sonicare power toothbrush, it comes with
the EasyStart feature turned on. This feature gently
increases the power over the first 14 brushings to help

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you adapt to brushing with a Philips Sonicare
toothbrush.
Brushing instructions
1Wet the bristles and apply a small amount of
toothpaste.
2Place the toothbrush bristles against the teeth at a
slight angle (45 degrees), pressing gently to make
the bristles reach the gumline or slightly beneath
the gumline.
Note: Keep the center of the brush in contact with
the teeth at all times.
3Press the power on/off button to turn on the
Philips Sonicare.
4Gently keep the bristles placed on the teeth and in
the gumline. Brush your teeth with small back and
forth motion so the bristles reach between the
teeth. Continue this motion throughout your
brushing cycle.
Note: The bristles should slightly flare. It is not
recommended to scrub as you would with a
manual toothbrush.
5To clean the inside surfaces of the front teeth, tilt
the brush handle semi-upright and make several
vertical overlapping brushing strokes on each
tooth.
Note: To make sure you brush evenly throughout
the mouth, divide your mouth into 4 sections using
the Quadpacer feature (see chapter ‘Features’).
6Begin brushing in section 1 (outside upper teeth)
and brush for 30 seconds before you move to
section 2 (inside upper teeth). Continue brushing in
section 3 (outside lower teeth) and brush for 30
seconds before you move to section 4 (inside
lower teeth).

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English
7After you have completed the brushing cycle, you
can spend additional time brushing the chewing
surfaces of your teeth and areas where staining
occurs. You can also brush your tongue, with the
toothbrush turned on or off, as you prefer.
Your Philips Sonicare toothbrush should be safe to
use on braced (brush heads wear out sooner when
used on braces) and dental restorations (fillings,
crowns, veneers) if they are properly adhered and
not compromised. If a problem occurs, please
follow up with a dental professional.
Note: When the Philips Sonicare toothbrush is used in
clinical studies, the handle should be fully charged
and the EasyStart feature deactivated.
Charging and battery status
1Attach the USB charging cord to a wall adapter,
plug the wall adapter into an electrical wall outlet.
2Place the handle on the charger.
Note: The handle will emit 2 short beeps to confirm
that the handle is placed properly on the charger and
is charging.
Note: This Philips Sonicare toothbrush is designed to
provide at least 28 brushing sessions, each session
lasting 2 minutes (14 days if used twice per day). The
battery level indicator shows the battery status when
you complete the 2-minute brushing session, when
you pause the handle, or while it is charging.
Battery status (when handle is on a working charger)
Battery status Battery indicator
Full Solid green (turns off after 30
seconds)
Charging Flashing green

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Battery status (When handle is not placed on charger)
Battery status Battery indicator Sound
Full Solid green -
Partially full Flashing green -
Low Flashing orange 3 beeps
Empty Flashing orange 2 sets of 5 beeps
Note: To save energy, the battery light will turn off
when not in use.
Note: When the battery is completely empty, the
Philips Sonicare toothbrush turns off. Place the Philips
Sonicare toothbrush on the charger to charge it.
Note: To keep the battery fully charged at all times,
you may keep your Philips Sonicare toothbrush on the
charger when not in use.
Features
- Intensities
- EasyStart
- Brush head replacement reminder
- Pressure sensor
- Quadpacer
- SmarTimer
Intensities
Your power toothbrush gives you the option to
choose between low and high intensity.
Note: When you use the toothbrush for the first time,
the default setting is the low intensity.
- Press the power button once to turn on the
toothbrush.
- Press a second time within 2 seconds to change
the intensity.
- Press a third time within 2 seconds to pause.
After 2 seconds of brushing, pressing the power
button again will also pause the toothbrush.

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English
EasyStart
This Philips Sonicare model comes with the EasyStart
feature activated. The EasyStart feature gently
increases the power over the first 14 brushings to help
you get used to the brushing with the Philips Sonicare.
To deactivate EasyStart see 'Activating or deactivating
features'.
Brush head replacement reminder
Your Philips Sonicare is equipped with BrushSync
technology that tracks the wear of your brush head.
Note: This feature only works with Philips Sonicare
smart brush heads with BrushSync technology.
1When attaching a new smart brush head for the
first time the handle recognizes that you have a
Philips brush head with BrushSync technology and
begins tracking brush head wear.
2Over time, based on the pressure you apply and
the amount of time used, the handle will track
brush head wear in order to determine the optimal
time to change your brush head. This feature gives
you the guarantee for the best cleaning and care
of your teeth.
3When the brush head replacement reminder light
lights up amber, you should replace your brush
head.
To deactivate the brush head replacement reminder
see 'Activating or deactivating features'.
Pressure Sensor
Your Philips Sonicare is equipped with an advanced
sensor that measures the pressure you apply while
brushing. If you apply too much pressure, the
toothbrush will provide immediate feedback to
indicate that you need to reduce the pressure. This
feedback is given by a change in vibration and
therefore brushing sensation and sound. Additionally,
the brush head replacement reminder light will flash
amber.

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To deactivate the pressure sensor see 'Activating or
deactivating features'.
QuadPacer
The QuadPacer is an interval timer that has a short
beep and pause to remind you to brush the 4 sections
of your mouth evenly and thoroughly. This Philips
Sonicare toothbrush comes with the QuadPacer
feature activated.
SmarTimer
The SmarTimer indicates that your brushing cycle is
complete by automatically turning off the toothbrush
at the end of the brushing cycle.
Dental professionals recommend brushing no less
than 2 minutes twice a day.
Note: If you press the power on/off button after you
started the brushing cycle, the toothbrush will pause.
After a pause of 30 seconds, the SmarTimer resets.
Activating or deactivating features
You can activate or deactivate the following features
of your toothbrush:
- EasyStart
- Brush head replacement reminder
- Pressure sensor
To activate or deactivate these features, follow the
instructions below:
EasyStart
1Put the handle on the plugged-in charger.
2Press and hold the power on/off button while the
handle remains on the charger.
3Keep the power on/off button pressed until you
hear a single short beep (after 3 seconds).
4Release the power on/off button.

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English
- Triple tone of low-med-high means the EasyStart
feature has been activated. The battery level
indicator light will also blink green 2 times to
confirm activation.
- Triple tone of high-med-low means the EasyStart
feature has been deactivated. The battery level
indicator light will blink amber 1 time to confirm
deactivation.
Note: To achieve clinical efficacy, EasyStart needs to
be deactivated.
Brush head replacement reminder
Note: You can only activate or deactivate the brush
head replacement reminder when a smart brush head
is on the handle.
Note: New smart brush heads come with the brush
head replacement reminder feature activated.
1Put the handle on the plugged-in charger.
2Press and hold the power on/off button while the
handle remains on the charger.
3Keep the power on/off button pressed until you
hear a series of two short beeps (after 5 seconds).
4Release the power on/off button.
- Triple tone of low-med-high means the brush
head replacement reminder feature has been
activated. The battery level indicator light will also
blink green 2 times to confirm activation.
- Triple tone of high-med-low means the brush
head replacement reminder feature has been
deactivated. The battery level indicator light will
blink amber 1 time to confirm deactivation.
Pressure sensor
1Put the handle on the plugged-in charger.
2Press and hold the power on/off button while the
handle remains on the charger.
3Keep the power on/off button pressed until you
hear a series of three short beeps (after 7 seconds).
4Release the power on/off button.

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- Triple tone of low-med-high means the pressure
sensor feature has been activated. The battery
level indicator light will also blink green 2 times to
confirm activation.
- Triple tone of high-med-low means the pressure
sensor feature has been deactivated. The battery
level indicator light will blink amber 1 time to
confirm deactivation.
If you continue holding the power on/off button after
the three short beeps, the activate/deactivate
sequence repeats.
Cleaning
You should clean your Philips Sonicare toothbrush
regularly to remove toothpaste and other residue.
Failure to clean your Philips Sonicare toothbrush may
result in an unhygienic product and damage to it may
occur.
Warning: Do not clean product or accessories
with sharp objects or in dishwasher, microwave,
with chemicals or in boiling hot water
Toothbrush handle
1Remove the brush head and rinse the metal shaft
area with warm water. Make sure you remove any
residual toothpaste.
Caution: Do not push on the rubber seal on the metal
shaft with sharp objects, as this may cause damage.
2Wipe the entire surface of the handle with a damp
cloth.
Note: Do not tap the handle on the sink to remove
excess water.

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English
Brush head
1Rinse the brush head and bristles after each use.
2Remove the brush head from the handle and rinse
the brush head connection with warm water at
least once a week. Rinse the travel cap as often as
needed.
Charger
1Unplug the charger before you clean it.
2Wipe the surface of the charger with a damp cloth.
Travel case
Rinse with warm water and use a damp cloth to clean
inside of travel case
Storage
If you are not going to use the product for a long time,
unplug it, clean it (see chapter 'Cleaning') and store it
in a cool and dry place away from direct sunlight.
Replacement
Brush head
Replace Philips Sonicare brush heads every 3 months
to achieve optimal results. Use only Philips Sonicare
replacement brush heads.
Locating the model number
Look on the bottom of the Philips Sonicare
toothbrush handle for the model number (HX36XX).
Warranty and support
If you need information or support, please visit
www.philips.com/support or read the international
warranty leaflet.
Warranty restrictions
The terms of the international warranty do not cover
the following:

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- Brush heads.
- Damage caused by use of unauthorized
replacement parts.
- Damage caused by misuse, abuse, neglect,
alterations or unauthorized repair.
- Normal wear and tear, including chips, scratches,
abrasions, discoloration or fading.
Recycling
- This symbol means that electrical products and
batteries shall not be disposed of with normal
household waste.
- Follow your country’s rules for the separate
collection of electrical products and batteries.
Removal of built-in rechargeable battery
The built-in rechargeable battery must only be
removed by a qualified professional when the
appliance is discarded. Before removing the battery,
make sure that the battery is completely empty.
Take any necessary safety precautions when you
handle tools to open the appliance and when you
dispose of the rechargeable battery. Be sure to
protect your eyes, hands, fingers, and the surface
on which you work.
When you handle batteries, make sure that your
hands, the product and the batteries are dry.
To avoid accidental short-circuiting of batteries
after removal, do not let battery terminals come
into contact with metal objects (e.g. coins,
hairpins, rings). Do not wrap batteries in
aluminum foil. Tape battery terminals or put
batteries in a plastic bag before you discard
them.

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English
Removing the rechargeable battery
Before removing the battery, make sure that the
battery is completely empty.
To remove the rechargeable battery, you need a towel
or cloth, a hammer and a flat-head (standard)
screwdriver.
1To deplete the rechargeable battery of any charge,
remove the handle from the charger, turn on the
Philips Sonicare and let it run until it stops. Repeat
this step until you can no longer turn on the Philips
Sonicare.
2Remove and discard the brush head. Cover the
entire handle with a towel or cloth.
3Hold the top of the handle with one hand and
strike the handle housing 0.5 inch above the
bottom end. Strike firmly with a hammer on all 4
sides to eject the end cap.
Note: You may have to hit on the end several times
to break the internal snap connections.
4Remove the end cap from the toothbrush handle.
If the end cap does not release easily from the
housing, repeat step 3 until the end cap is
released.
5Holding the handle upside down, press the shaft
down on a hard surface. If the internal components
do not easily release from the housing, repeat step
3 until the internal components are released.

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6Wedge the screwdriver between the battery and
the white frame at the bottom of the internal
components. Then pry the screwdriver away from
the battery to break the bottom of the white frame.
7Insert the screwdriver between the bottom of the
battery and the white frame to break the metal tab
connecting the battery to the green printed circuit
board. This will release the bottom end of the
battery from the frame.
8Grab the battery and pull it away from the internal
components to break the second metal battery
tab.
Caution: Be aware of the sharp edges of the
battery tabs so as to avoid injury to your fingers.
9Cover the battery contacts with tape to prevent
any electrical short from residual battery charge.
The rechargeable battery can now be recycled and
the rest of the product discarded appropriately.