Philips Sonicare FlexCare Platinum Connected User manual

FlexCare Platinum Connected

1
2
3
5
6
4
7
8
10
11
12
15
13
14
9
1

English 6
Dansk 22
Norsk 39
Suomi 55
Svenska 71

English
Introduction
Congratulations on your purchase and welcome to Philips! To fully
benefit from the support that Philips offers, register your product at
www.philips.com/welcome.
Important safety information
Read this important information carefully before you use the
appliance and save it for future reference.
Danger
-Keep the charger away from water. Do not
place or store it over or near water
contained in a bathtub, washbasin, sink etc.
Do not immerse the charger in water or any
other liquid. After cleaning, make sure the
charger is completely dry before you
connect it to the mains.
Warning
-The mains cord cannot be replaced. If the
mains cord is damaged, discard the charger.
-Always have the charger replaced with one
of the original type in order to avoid a
hazard.
-Do not use the charger outdoors or near
heated surfaces.
6English

-If the appliance is damaged in any way
(brush head, toothbrush handle or charger),
stop using it. This appliance contains no
serviceable parts. If the appliance is
damaged, contact the Consumer Care
Center in your country (see chapter
'Warranty and support').
-This appliance can be used by children aged
from 8 years and above and by persons with
reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning use of
the appliance in a safe way and if they
understand the hazards involved. Children
shall not play with the appliance. Cleaning
and user maintenance shall not be made by
children unless they are older than 8 and
supervised.
Caution
-Do not clean the brush head, the handle,
the charger, the charger cover and/or the
sanitizer in the dishwasher.
7
English

-If you have had oral or gum surgery in the
previous 2 months, consult your dentist
before you use the toothbrush.
-Consult your dentist if excessive bleeding
occurs after using this toothbrush or if
bleeding continues to occur after 1 week of
use.Also consult your dentist if you
experience discomfort or pain when you use
the Philips Sonicare.
-The Philips Sonicare toothbrush complies
with the safety standards for
electromagnetic devices. If you have a
pacemaker or other implanted device,
contact your physician or the device
manufacturer of the implanted device prior
to use.
-If you have medical concerns, consult your
doctor before you use the Philips Sonicare.
-This appliance has only been designed for
cleaning teeth, gums and tongue. Do not
use it for any other purpose. Stop using the
appliance and contact your doctor if you
experience any discomfort or pain.
8English

-The Philips Sonicare toothbrush is a
personal care device and is not intended for
use on multiple patients in a dental practice
or institution.
-Stop using a brush head with crushed or
bent bristles. Replace the brush head every
3 months or sooner if signs of wear appear.
-Do not use other brush heads than the ones
recommended by the manufacturer.
-If your toothpaste contains peroxide, baking
soda or bicarbonate (common in whitening
toothpastes), thoroughly clean the brush
head with soap and water after each
use.This prevents possible cracking of the
plastic.
-Do not insert objects into the air openings of
the sanitizer or block these air openings by
placing it on a soft surface or in a position or
location where objects will block these
openings (examples of objects: magazine,
tissue paper and hair).
9
English

-The UV light bulb is hot during and
immediately after the sanitizing cycle. Do
not touch the UV light bulb when it is hot.
-Do not operate the sanitizer without the
protective screen in place to avoid contact
with a hot bulb.
-If the sanitizer has been used for 3
consecutive UV clean cycles (i.e. 3 times in a
row), switch it off for at least 30 minutes
before you start another UV clean cycle.
-Discontinue use of the sanitizer if the UV
light bulb remains on when the door is
open. UV light can be harmful to the human
eye and skin. Keep the sanitizer out of the
reach of children at all times.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and
regulations regarding exposure to electromagnetic fields.
General description (Fig. 1)
1Hygienic travel cap
2Brush head with unique identifier
3Handle
4Sensors
5Power on/off button
6Bluetooth
7Intensity level indicator
10 English

8Intensity level button (+ and -)
9Brushing modes
10 Mode button
11 Battery level indicator
12 UV sanitizer with integrated charger and cord wrap (select models)
- Not shown: UV light bulb
- Not shown: Sanitizer drip tray
- Not shown: Protective screen for UV light bulb
13 Power cord with plug
14 Charger cover with brush head holders (select models)
15 Travel charger
- Not shown: Travel case
Note: The content of the box may vary based on the model
purchased.
Preparing for use
Attaching the brush head
1Align the brush head so the bristles point in the same direction as
the front of the handle (Fig. 2).
2Firmly press the brush head down onto the metal shaft until it
stops (Fig. 3).
Note: Philips Sonicare brush heads are imprinted with icons to easily
identify your brush head (Fig. 4).
Charging the appliance
1Put the plug of the charger or sanitizer in a wall socket.
2Place the handle on the charger.
The flashing light of the battery level indicator indicates that the
toothbrush is charging (Fig. 5).
Note: It takes at least 24 hours to fully charge the battery.
11
English

Using the appliance
Bluetooth connectivity
Before you start the connectivity procedure, make sure your mobile
device runs on Bluetooth 4.0 or higher.
Note: For the latest information on device compatibility, please
visit the App Store or Google Play.
Connecting your toothbrush
1When used in connected mode, the Philips Sonicare app gives you
the opportunity to receive real-time feedback on brushing, store
and share brushing data with your dentist (if you so choose), and
receive personalized coaching. If you wish to use the toothbrush in
unconnected mode, the toothbrush will still function. To use the
toothbrush in connected mode, please follow the instructions
below.
2Download the Philips Sonicare app from the Apple App Store or
Google Play Store.
3Confirm Bluetooth is switched on on your mobile device before
you open the app. Check the settings on your mobile device to
switch on Bluetooth.
4To connect the toothbrush to the app, switch on
thetoothbrushby pressing either the power on/off button or the
brushing mode button. Make sure thetoothbrush is not on the
charger when you switch it on.
5Open the Sonicare app.
6Follow the Sonicare app instructions displayed on your mobile
device. The app automatically connects with the toothbrush. If the
toothbrush does not connect, follow the troubleshooting steps
provided in the app.
Note: For optimal data capture, keep your mobile device close during
brushing.
Brushing instructions
1Wet the bristles and apply a small amount of toothpaste.
12 English

2Place the toothbrush bristles against the teeth at a slight angle (45
degrees), pressing firmly to make the bristles reach the gumline or
slightly beneath the gumline (Fig. 6).
Note: Keep the center of the brush in contact with the teeth at all
times.
3Press the power on/off button to turn on the Philips Sonicare.
4Apply light pressure to maximize Philips Sonicare’s effectiveness
and let the Philips Sonicare toothbrush do the brushing for you.
Do not scrub.
5Gently move the brush head slowly across the teeth in a small
back and forth motion so the longer bristles reach between your
teeth. Continue this motion throughout the brushing cycle.
6To clean the inside surfaces of the front teeth, tilt the brush handle
semi-upright and make several vertical overlapping brushing
strokes on each tooth (Fig. 7).
Note: To make sure you brush evenly throughout the mouth,
divide your mouth into 6 sections using the BrushPacer feature
(see chapter ‘Features’).
7Follow the Sonicare app's brushing guidance combined with the
BrushPacer and begin brushing in section 1 (upper right teeth) and
brush for 20 seconds before you move to section 2 (upper front
teeth). Continue doing this for section 3 till 6 to ensure even
brushing in all 6 segments of the mouth (Fig. 8).
Note: When using the White mode, two additional 20 second
intervals can be used for polishing your front teeth.
8The Philips Sonicare app helps to address any missed spots by
guiding you to spend 20 seconds in the areas you missed during
brushing.
Your Philips Sonicare toothbrush is safe to use on:
- Braces (brush heads wear out sooner when used on braces)
- Dental restorations (fillings, crowns, veneers)
Note: Ensure that braces or dental restorations are properly adhered
and not compromised. If not, braces or dental restorations may be
damaged when they come into contact with the brush head.
13
English

Note: When the Philips Sonicare toothbrush is used in clinical studies,
the handle should be fully charged and the Easy-start feature
deactivated.
Brushing modes
Note: When the toothbrush is switched on, you cannot toggle
between modes.
1Prior to turning on the Sonicare, press the mode button to toggle
between modes.
- The selected brushing mode illuminates.
- Once a brushing mode has been selected, it remains active until
another brushing mode is selected.
Clean mode
Standard mode for superior teeth cleaning.
White mode
2 minutes of alternating between White and Massage, with an
additional 40 seconds to polish your visible front teeth.
Deep Clean
Provides an invigorating of deep massage to deliver an exceptionally
clean experience.
Intensity levels per mode
- Low: 1 LED indicator light.
- Medium: 2 LED indicator lights.
- High: 3 LED indicator lights.
Note: to adjust the intensity level to the next higher or lower level, you
can press the + button to increase intensity or the - button to
decrease intensity at any time during the brushing cycle.
Pressure Sensor
A change in vibration (and a slight change in sound) alerts you when
you apply too much pressure while brushing. See chapter ‘Features’.
Battery status (when handle is not on charger)
- 1 yellow LED indicates a low charge.
- 3 green LEDs indicate a full charge.
14 English

Note: If you hear two sets of five beeps and the yellow LED of the
battery level indicator flashes, your Sonicare will turn off until placed
on the charger, where it will start to recharge.
Note: Your Sonicare will not be able to run a brushing routine until it is
fully recharged.
Note:To keep the battery fully charged at all times, you may keep
your Sonicare on the charger when not in use.
Features
Pressure Sensor
This Philips Sonicare model comes with the Pressure Sensor feature
activated. The Pressure Sensor works in all 3 modes and at all 3
intensity levels.
Activating or deactivating the Pressure Sensor feature
1Attach the brush head to the handle.
2Place the handle in the plugged-in charger or sanitizer.
- To deactivate Pressure Sensor:
Press and hold the power on/off and mode button for 2 seconds.
You hear 1 beep to indicate that the Pressure Sensor feature has
been deactivated.
- To activate Pressure Sensor:
Press and hold the power on/off and mode button for 2 seconds.
You hear 2 beeps to indicate that the Pressure Sensor feature has
been activated.
BrushPacer
- The BrushPacer is an interval timer that has a short beep and
pause to remind you to brush the 6 sections of your mouth.
Depending on the brushing mode or brushing routine you have
selected, the BrushPacer beeps at different intervals during the
brushing cycle. See the ‘Brushing instructions’ sections (Fig. 8).
To deactivate or reactivate the BrushPacer feature:
1Place the handle with a brush head attached in the plugged-in
charger.
2Press and hold the mode button until:
15
English

a You hear 1 beep to indicate the BrushPacer has been
deactivated.
b You hear 2 beeps to indicate the BrushPacer has been
activated.
Smartimer
The Smartimer indicates that your brushing cycle is complete by
automatically turning off the toothbrush at the end of the brushing
cycle.
Dental professionals recommend brushing no less than 2 minutes
twice a day.
Easy-start
This Philips Sonicare comes with the Easy-start deactivated.
The Easy-start feature gently increases the power over the first 14
brushings to help you get used to the brushing with the Philips
Sonicare.
Note: Each of the first 14 brushings must be at least 1 minute in length
to properly advance through the Easy-start ramp-up cycle.
Activating or deactivating the Easy-start feature
1Attach the brush head to the handle.
2Place the handle in the plugged-in charger or sanitizer.
- To activate Easy-start:
Press and hold the power on/off and mode button for 2 seconds.
You hear 2 beeps to indicate that the Easy-start feature has been
activated.
- To deactivate Easy-start:
Press and hold the power on/off and mode button for 2 seconds.
You hear 1 beep to indicate that the Easy-start feature has been
deactivated.
Note: Using the Easy-start feature beyond the initial ramp-up period
is not recommended and reduces Philips Sonicare effectiveness in
removing plaque.
Note: Each of the first 14 brushings must be at least 1 minute in length
to properly move through the Easy-start ramp-up cycle.
16 English

Sanitizing
- In addition to rinsing your brush head with water and air drying,
you can clean your brush head with the UV sanitizer for optimal
cleanliness (Fig. 9).
Note: The UV sanitizer is not a replacement for rinsing your brush
head with water, but is additive to rinsing with water.
Unplug the sanitizer, discontinue use and call Consumer Care if:
- The UV light bulb remains on when the door is open.
- The window is broken or missing from the sanitizer.
- The sanitizer gives off smoke or a burning smell while it is
operating.
Note: UV light can be harmful to the human eye and skin. This device
should be kept out of reach of children at all times.
1After brushing, rinse the brush head and shake off excess water.
Warning: Do not place the travel cap on the brush head
during sanitization.
2Place your finger in the door recess on top of the sanitizer and pull
open the door (Fig. 10).
3Place the brush head on one of the 2 pegs in the sanitizer with the
bristles facing the light bulb (Fig. 11).
Note: Only clean Philips Sonicare snap-on brush heads in the
sanitizer.
Note: Do not clean Philips Sonicare for Kids brush heads in the
sanitizer.
4Make sure the sanitizer is plugged into a live outlet of appropriate
voltage.
5Close the door and press the green power on/off button once to
select the UV clean cycle.
Note: You can only turn on the sanitizer if the door is properly
closed.
Note: The sanitizer stops if you open the door during the sanitizing
cycle.
Note: The sanitizer cycle runs for 10 minutes and then
automatically shuts off.
17
English

-The sanitizer is in operation when the light glows through the
window.
Cleaning
Warning: Do not clean the brush head, handle, travel charger
or the UV sanitizer in the dishwasher.
Toothbrush handle
1Remove the brush head and rinse the metal shaft area with warm
water. Make sure you remove any residual toothpaste (Fig. 12).
Caution: Do not push on the rubber seal on the metal shaft with
sharp objects, as this may cause damage.
2Wipe the entire surface of the handle with a damp cloth.
Brush head
1Rinse the brush head and bristles after each use (Fig. 13).
2Remove the brush head from the handle and rinse the brush head
connection with warm water at least once a week. Rinse the travel
cap as often as needed.
Charger
1Unplug the charger before you clean it.
2Wipe the surface of the charger with a damp cloth. Make sure you
remove any toothpaste or other residue from the charger surfaces.
Sanitizer
Warning: Do not immerse the sanitizer in water or rinse it
under the faucet.
Warning: Do not clean the sanitizer when the UV light bulb is
hot.
For optimal effectiveness, it is recommended to clean your sanitizer
weekly.
1Unplug the sanitizer.
2Pull the drip tray straight out. Rinse the drip tray and wipe it clean
with a damp cloth (Fig. 14).
18 English

3Clean all interior surfaces with a damp cloth.
4Remove the protective screen in front of the UV light bulb (Fig. 15).
To remove the screen, grasp the edges next to the snaps, gently
squeeze and pull out the protective screen.
5Remove the UV light bulb.
To remove the light bulb, grasp it and pull it out of the metal clasp.
6Clean the protective screen and the UV light bulb with a damp
cloth.
7Reinsert the UV light bulb.
To reinsert the light bulb, align the bottom of the light bulb with
the metal clasp and push the bulb into the clasp.
8Reinsert the protective screen.
To reinsert the screen, align the pegs on the screen with the slots
on the reflective surface near the UV light bulb. Push the screen
straight into the slots on the sanitizer.
Storage
If you are not going to use the product for a long time, unplug it, clean
it (see chapter 'Cleaning') and store it in a cool and dry place away
from direct sunlight. You can use the integrated cord wrap to store
excess cord of the UV sanitizer in an organized manner.
Replacement
Brush head
- Replace Philips Sonicare brush heads every 3 months to achieve
optimal results.
Note: The Sonicare App will tell you when it is time to replace your
brush head. (See in-app Help section)
- Use only Philips Sonicare replacement brush heads.
19
English

UV light bulb
- Replacement UV bulbs are available through your Philips Sonicare
Consumer Service Center in North America by calling
1-800-682-7664. Outside North America, contact your local Philips
Consumer Care Center.
Recycling
- This symbol means that this product shall not be disposed of with
normal household waste (2012/19/EU) (Fig. 19).
- This symbol means that this product contains a built-in
rechargeable battery which shall not be disposed of with normal
household waste (Fig. 20) (2006/66/EC). We strongly advise you
to take your product to an official collection point or a Philips
service center to have a professional remove the rechargeable
battery.
- Follow your country’s rules for the separate collection of electrical
and electronic products and rechargeable batteries. Correct
disposal helps prevent negative consequences for the
environment and human health.
Removing the rechargeable battery
Warning: PLEASE NOTE THAT THIS PROCESS IS NOT
REVERSIBLE.
- To remove the rechargeable battery, you need a flat-head
(standard) screwdriver. Observe basic safety precautions when you
follow the procedure outlined below. Be sure to protect your eyes,
hands, fingers, and the surface on which you work.
1To deplete the rechargeable battery of any charge, remove the
handle from the charger, turn on the Philips Sonicare and let it run
until it stops. Repeat this step until you can no longer switch on
the Philips Sonicare.
2Insert a screwdriver into the slot located at the bottom of the
handle and turn counterclockwise to release the bottom cap (Fig.
16).
3Hold the handle upside down and push down on the shaft to
release the internal components of the handle (Fig. 17).
20 English