Philips SmartPro FC8794/01 User manual

Published by Philips Consumer Lifestyle Printed in the Netherlands © Copyright reserved Subject to modification
ServiceManual
Philips Consumer Lifestyle
SmartPro Easy Robot
FC8794/01
FC8794/31
FC8794/82
18/04 Version 1.5
Product information
•This product meets the requirements regarding
interference suppression on radio and TV.
•After the product has been repaired, it should function
properly and has to meet the safety standards as
officially laid down at this moment.
Performance
•Battery type : Li-Ion
•Battery voltage : 10.8 V
•Charging time : 4 hour(s)
•Runtime : 115 minute(s)
•Suction power (max) : 6 W
•Suction Power (max Pa) : 600
•Sensors : 23 sensors
Usability
•24-hour scheduling
•Cleaning modes : 4
•Types of Floors : Carpet, Hardfloor
Filtration
•Dust capacity : 0.4 L
•Exhaust filter : EPA 12 filter
Nozzles and accessories
•Accessories included : AC power adaptor, Charging
base, Micro fiber pad,
Side brushes, Exhaust filter,
Remote control
Sustainability
•Packaging : > 90% recycled materials
•User manual : 100% recycled paper
Weight and dimensions
•Dimensions of product : 300 x 300 x 58.5 mm
(L x W x H)
•Weight of product : 2 kg
Optional (accessories)
•FC8007/01 Filter + Brush (for Europe)
•FC8007/81 Filter + Brush (for China)
•FC8008/01 2x Mop Pad (for Europe)
•FC8008/81 2x Mop Pad (for China)
Production date

FC8794/01 /31 /82
2-20
1
24
3
Consumer Replaceable Parts
Pos Description Remark Service code
1 Brush 4322 004 26781
2 Remote control 4322 006 22201
3 Switching adaptor EU plug 4322 006 10401
Switching adaptor China plug 4322 006 21891
Switching adaptor Taiwan plug 3000 017 10231
4 Docking station 4322 006 22101

FC8794/01 /31 /82
3-20
B
B
B
B
B
B
B
B
B
D
D
7
8
6
5
Service Parts
Pos Description Remark Service code
5 1 pair of Side brushes 4322 004 26752
6 Mop pads 4322 004 94441
7 Mop holder 4322 004 26771
8 Rechargeable battery pack assy 2200 mAH 4322 005 38071

FC8794/01 /31 /82
4-20
10
9
Service Parts
Pos Description Service code
9 Filter castor 4322 004 94431
10 Dustbin assy 4322 005 38111

FC8794/01 /31 /82
5-20
z
z
y
y
11
12
Service Parts
Pos Description Service code
11 Main PCBA 4322 006 26201
12 Bumper PCBA 4322 006 26211

FC8794/01 /31 /82
6-20
Service Parts

FC8794/01 /31 /82
7-20
G
G
G
G
F
FF
13
14
15
17
18
16
15
Service Parts
Pos Description Remark Service code
13 Side brush motor assy Left 4322 005 38091
14 Suction motor assy Castor 4322 005 38061
15 Side cli sensor assy 2x 4322 005 38151
Pos Description Remark Service code
16 Side brush motor assy Right 4322 005 38101
17 Front cli sensor assy 4322 005 38161
18 Nose wheel assy 4322 005 38141

FC8794/01 /31 /82
8-20
C
A
AB
A
A
B
C
C
19
15
20
21
15
Service Parts
Pos Description Remark Service code
15 Side cli sensor assy 2x 4322 005 38151
19 Nozzle strip 4322 004 26761
20 Left wheel assy 4322 005 38121
21 Right wheel assy 4322 005 38131

FC8794/01 /31 /82
9-20
Service Parts

FC8794/01 /31 /82
10-20
•Remove the Dustbin assy.
•The cover of the Dustbin assy can be unlocked.
•The HEPA filter inside can be replaced.
•Turn the appliance.
The brushes can easily be pulled of and replaced after
hearing the <click> the brush is placed in a correct way.
•To remove or replace the Wheel assy:
Remove the 2 screws Aand screw Bto remove the Cover
plate of the Wheel assy. (see exploded view on page 8)
The Wheel assy can be unplugged by disconnecting the
connector (Left and right).
Disassembly- and Reassembly advice

FC8794/01 /31 /82
11-20
•The Cliffsensor can be replaced by unscrewing the screw.
•To remove or replace the Nozzle strip:
Remove the 3 screws C, the Nozzle strip is the Middle
part in the below picture.
C
C
C
•Beneath the Left and Right Wheel assy is a spring
placed, do not forget to check the presence of the spring
while re-assembling..
•To Remove or replace the Battery:
Remove the 2 screws D, now the cover plate can be
removed, the Battery can be replaced by disconnecting
the connector.
D
D
Disassembly- and Reassembly advice

FC8794/01 /31 /82
12-20
•To remove the Top cover assy:
First remove screw E, positioned below the Dustbin assy.
E
•Turn the appliance.
Remove the 9 screws B, now the Top cover can be
seperated from the bottom.
(see also exploded view on page 3)
BB
B
B
B
B
B
B
B
•To Remove or replace the Suction motor assy:
Remove the 3 screws F, now the Suction motor assy can
be replaced by disconnecting the connector.
F
F
F
•To Remove or replace the Side brush motor assy:
Remove the 2 screws G, now the Side brush motor assy
can be replaced by disconnecting the connector.
G
G
Disassembly- and Reassembly advice

FC8794/01 /31 /82
13-20
Disassembly- and Reassembly advice
•The Mopholder can be placed in upright position in the
slots between the wheels.
•Then move the mopholder towards the robot and
<click>.
•The Pads can be sticked onto the Mop Holder.

FC8794/01 /31 /82
14-20
M M
M M
M
Side cliff
Sensor
Left a
Bumper
PCBA
Left
Bumper
PCBA
Right
Side cliff
Sensor
Left b
Left
wheel
assy
Side brush
motor Left
Side brush
motor Right
Suction
motor
U101
Right
wheel
assy
Side cliff
Sensor
Right a
Front cliff
Sensor
Side cliff
Sensor
Right b
Main PCBA
Power PCBA
14
6
Docking station
Docking
station
Infrared
Infrared
6
Rechargeble
battery pack
3NTC
4
8
4
4
8
4
14
4
10
S
Red Blue
Red Green
BlueRed
J201
J202
J101
Power
1
2
Electrical diagram

FC8794/01 /31 /82
15-20
Bumper PCBA
Left
Side brush
motor assy Left
Side brush
motor assy Right
Docking station
Power contacts
Left wheel
assy
Right wheel
assy
Power
PCBA
Front cliff
sensor assy
Bumper PCBA
Right
OK!
Not
OK!
Wiring diagram

FC8794/01 /31 /82
16-20
1x
Remote sensor/
Docking sensor
1x
Remote sensor/
Docking sensor
1x
Remote sensor/
Docking sensor
3x
Docking sensor/
Remote sensor
3x
Infrared
bumper sensor
3x
Infrared
bumper sensor
1x
Wall follow
5x
Cliff sensor
1x
Wall follow
1x
Accelerometer
1x
Wheel rotation 1x
Wheel rotation
1x
Wheel rotation
Sensors
Sensor Number
Cli sensors
Infrared bumper
Docking
Remote
Wheel rotation
Wall follow
Accelerometer
Total
5
6
3
3
3
2
1
23

FC8794/01 /31 /82
17-20
Troubleshooting:
Problem Possible cause Solution
1. The robot doesnot start
cleaning when I press the
start/stop button.
a. The rechargeable battery is
empty.
• Charge the rechargeable battery (see
“Preparing for use” in the Direction for Use).
2. The robot does not respond
when I press the buttons.
a. The robot could not nd the
docking station and the battery
ran out.
• Place the robot on the plugged-in docking
station. After a few seconds, the robot beeps
and the green light ashes on the docking
station and the blue light on the robot is
ashing.
3. The robot beeped and
stopped.
a. One or both wheels are stuck.
b. One or both side brushes are
stuck.
c. The robot was lifted while it
was cleaning.
• Press the start/stop button. Remove the
u, hair, thread or wire that is caught around
the wheel suspension. Otherwise return the
appliance to a repair center.
• Clean the side brushes (see “Cleaning the
robot” in the Direction for use).
• Press the start/stop button. Place the robot on
the oor. Then press the start/stop button to
make the robot resume cleaning.
4. The robot does not clean
properly.
a. The bristles of one or both side
brushes are crooked or bent.
b. The lter in the dust container
is dirty.
c. The suction opening in the
bottom of the dust container is
clogged.
d. The front wheel is jammed with
hair or other dirt.
e. The robot is cleaning a very
dark or shiny surface, which
triggers the drop-o sensors.
This causes the robot to move
in an unusual pattern.
• Soak the brush or brushes in warm water for
a while. If this does not restore the bristles to
their proper shape, replace the side brushes
(see :”Replacing the sicde brushes” in Direction
for use).
• Disassemble the lter unit Clean the dust lter
and the EPA lter with the small brush. You can
also rinse the dust lter under a tap but let it
completely dry before placing back.
If cleaning the EPA lter does not help anymore,
replace the lter with a new one. We advise you
to replace the EPA lter at least once a year.
The lter is available as FC8007/01 in Europe
and FC8007/81 in China.
• Clean the suction opening (see “Cleaning the
robot” in Direction for use).
• Clean the front wheel (see “Cleaning the robot”
in Direction for use).
• Press the start/stop button and then move the
robot to a lighter coloured piece of the oor.
If the problem continues to occur on lighter
colored oors, please to to www.philips.com/
support or contact the Consumer Care Center
in your country. Or Clean the drop-o sensors
with the small brush.
5. The rechargeable battery can
no longer be charged or runs
empty very fast.
a. The rechargeable battery has
reached the end of its life.
• Have the rechargeable battery replaced by a
Philips service center.
6. The robot is moving in circles. a. The robot is in spot-cleaning
mode.
• It is part of the auto cleaningt mode. After
approx. one minute the robot resumes its
normal cleaning pattern. You can also stop the
spot-cleaning mode by selecting a dierent
cleaning mode on the remote control.
Repair instruction

FC8794/01 /31 /82
18-20
Problem Possible cause Solution
7. The robot cannot nd the
docking station.
a. There is not enough room for
the robot to navigate towards
the docking station.
b. The robot is still actively
searching.
• Try to nd another place for the docking station
(see “Installing the docking station” in the
Direction for use).
• Give the robot around 10 minutes to return to
the docking station.
Check: Place the robot near docking station,
push home on the remote. If it is not working:
or sensors in robot are not working or sensor in
docking station is not working.
In both cases: Return to a repair center.
Alarm signal
If the robot gets into trouble while cleaning (e.g., because a wheel jams or is no longer in contact with the oor, or because a
sensor can no longer detect the oor), you will hear a sound and the robot stops. Press the start/stop button to switch the
robot to standby mode and solve the problem that causes the alarm signal, for instance by removing the obstacle that blocks
the wheel, cleaning the sensors, or picking up the robot and putting it down in a dierent place.
Repair instruction

FC8794/01 /31 /82
19-20
Model Number FC8792/01
FC8792/82
FC8794/01
FC8794/31
FC8794/82
FC8796/31
FC8796/82
Colour Dark Royal Blue Black, Electric aqua Beluga, Metallic violet
Battery type Li-Ion Li-Ion Li-Ion
Battery voltage 10.8 V 10.8 V 10.8 V
Charging time 4 hour(s) 4 hour(s) 4 hour(s)
Runtime 115 minute(s) 115 minute(s) 120 minute(s)
24-hour scheduling Yes Yes Yes
Floor types Carpet & Hard oors Carpet & Hard oors Carpet & Hard oors
Smart detection system 23 sensors 23 sensors 23 sensors
Cleaning modes 4 4 4
Dust capacity 0.4 l 0.4 l 0.4 l
Exhaust lter EPA 12 lter EPA 12 lter EPA 12 lter
Accessories included
AC power adaptor,
Charging base,
Side brushes,
Exhaust lter,
Remote control
AC power adaptor,
Charging base,
Micro ber pad,
Side brushes,
Exhaust lter,
Remote control
AC power adaptor,
Charging base,
Micro ber pad,
Side brushes,
Exhaust lter,
Remote control
Other accessories
FC8007/01
Filter + Brush (for Europe)
FC8007/81
Filter + Brush (for China)
FC8007/01
Filter + Brush (for Europe)
FC8007/81
Filter + Brush (for China)
FC8008/01
2x Mop Pad (for Europe)
FC8008/81
2x Mop Pad (for China)
FC8007/01
Filter + Brush (for Europe)
FC8007/81
Filter + Brush (for China)
FC8008/01
2x Mop Pad (for Europe)
FC8008/81
2x Mop Pad (for China)
Whole range without partlist

FC8794/01 /31 /82
20-20
Version history
17/01 Version 1.1 : FC8794/82 initial release.
17/02 Version 1.2 : On page 3-20 changed: Pos. 8 Rechargeble battery pack assy 2800 mAH 4322 005 38081 into
Rechargeable battery pack assy 2200 mAH 4322 005 38071.
17/05 Version 1.3 : Added new version: FC8794/01.
In Parts List and Exploded view: Added Pos. 3: 4322 006 10401 Switching adaptor EU plug.
17/06 Version 1.4 : At Repair instruction in Trouble shooting table, removed Possible cause and Solution 7c.
After the Trouble shooting table added the Alarm signal paragraph.
18/04 Version 1.5 : Added new version: FC8794/31.
In Parts List: Added Pos. 3: 3000 017 10231 Switching adaptor Taiwan plug.