PIMAX Crystal User manual
Crystal
User Guide
1. In the Box ................................................................................................................................................................
2. Important Health & Safety otes .....................................................................................................................
3. Operation Guide ...................................................................................................................................................
3.1. Product Details （in box) ...........................................................................................................................
3.2. PCVR ..............................................................................................................................................................
3.2.1. PCVR Performance Requirements ...............................................................................................
3.2.2. Switching to PCVR Mode ..............................................................................................................
3.2.3. How to Download and Use The PIMAX PC CLIE T ..............................................................
3.2.4. Installing & Replacing the Battery ..............................................................................................
3.2.5. Product Details (PCVR) ..................................................................................................................
3.2.6. Controller Functionality and Controls ........................................................................................
3.2.7. How to Connect and Turn on the Headset ...............................................................................
3.2.8. ew Controller Pairing (Left and Right Controller eed to be Paired Separately) .......
3.2.9. How to Adjust the Headset for a Comfortable Fit and View ...............................................
3.2.10. Firmware Updates .........................................................................................................................
3.3. Standalone VR ..............................................................................................................................................
3.3.1. Standalone VR System Specifications (Differs from PcVR mode) .........................................
3.3.2. 6 Degrees of Freedom VR ..............................................................................................................
3.3.3. Switching to Standalone VR mode ...............................................................................................
3.3.4. Powering on the Controllers ...........................................................................................................
3.3.5. Powering on the VR Headset. ........................................................................................................
3.3.6. How to Adjust the Headset for a Comfortable Fit and View .................................................
3.3.7. Product Details (Standalone VR) ....................................................................................................
3.3.8. Operating Instructions ......................................................................................................................
3.3.9. Firmware Updates ..............................................................................................................................
4. Parts Replacement ...............................................................................................................................................
4.1. Lens replacement ........................................................................................................................................
4.2. Faceplate replacement ..............................................................................................................................
4.3. Earphone replacement ..............................................................................................................................
5. Clean/Care Headset ............................................................................................................................................
6. Supervision .............................................................................................................................................................
7. Safety Warnings .....................................................................................................................................................
8. Battery safety ........................................................................................................................................................
9. Warranty Regulations ...........................................................................................................................................
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Contents
1. In the box
01
CAUTION READ CAREFULLY
There is no power block included in the package with this device. If a power block is required, a power block or adapter with
accepts a U B Type C cable and provides (5V3A/9V2A) meeting your local certification requirements should be purchased to
ensure functionality and longevity of the device and batteries.
Crystal HMD with original cover and 35PPD lens installe
Functions with the tandard Faceplate and MR Faceplat
For Direct connection between HMD and P
Used to Charge Batteries without the HM
6000mAh capacity per battery. Batteries are removable and swappable
econd set of lenses, tighter FOV but higher clarity. Made of Glass
For Charging the Controllers or the Charging heat
Matches the screws used to secure the lenses to the HMD. Used to Change Lense
An after sales service card…...what else do you want to know about it?
Crysta
Controlle
5M DP Cabl
Charging heat
Rechargeable batter
Replaceable len
Type-c Cabl
crewdriver+scre
After-sales service card
1
uni
pai
uni
uni
piec
pai
uni
uni
copy
Crysta
Standard SKU
2. Important Health & Safety Notes
This product is designed and intended to be used in an open and safe indoor area, free of any tripping or slipping hazards. To
avoid accidents, remain onscious to the potential onfines of your physical area and respect the boundary of your virtual area
whenever you see it. Be sure to wear the lanyards when using the Controllers. Make sure that there is enough space around your
head and body (at least 2 meters by 2 meters) to stretch your arms to avoid damage or injury to yourself, others, and your
surroundings
This product is not recommended for hildren aged 12 and under. It is recommended to keep headsets, ontrollers and accessories
out of the reach of hildren. Teenagers aged 13 and over must use it under adult supervision to avoid accidents
Do not expose the optical lenses to direct sunlight or other strong light sources. Exposure to direct sunlight may ause
permanent yellow spot damage on the screen.
This product is designed to accommodate most prescription glasses. Make sure to wear the VR Headset in a manner in which the
VR Headset lenses do not rub against or impair your prescription lenses. If your prescription lenses do not fit, ontacts an also
be worn inside the device
This product supports both manual and auto IPD adjustments. Please pay great attention when manually adjusting the IPD. When set
to the minimum IPD the sides of the lens barrel may touch the bridge of the nose. This is normal. Please note that using an
inappropriate IPD may increase the risk of discomfort
Prolonged use may ause dizziness or eye fatigue. Eye strain aused by prolonged use will typically subside as you become
accustomed to wearing the headset over multiple sessions. We recommend occasional breaks to allow your eyes to properly rest.
In the majority of ases this will relieve your eye fatigue. If you feel any discomfort, stop using the product immediately. If the
discomfort persists, seek medical advice
Our product and packaging are updated regularly, and the functions and ontents of the standalone headset mode may be
upgraded in the future. Therefore, the ontent, appearance and functionality listed in this manual and product packaging are
subject to hange and may not reflect the final product. These instructions are for reference only.
Screen damage caused by sunlight exposure or other strong sources of light
is not covered by the warranty
02
3. Operation guide
03
3.1. Product Details (in box)
Pimax Crysta
Controller
Batter
Charging Sheat
5M DP Cabl
Replaceable lenses
3.2. PC VR
3.2.1. PC Performance requirements
NVIDIA®️GeForce RTX 2070 and abov
Intel® Core™ i5-12500/ AMD Ryzen™ 7 3700X and above（Avoid using CPU with integrated GPU
16GB and above
GP
CP
RAM
For more detailed system requirements, please refer to the official website：https://pimax.com/crystal/
3.2.2. Switching to PCVR mode
P
CAI
O
If you switch modes while the headset is on, the headset will restart automatically. This is normal.
04
3.2.3. How to Download and Use the Pimax Play
Step 1：Confirm that SteamVR has been installed
Pimax Play Pimax is a tool necessary for your headset to connect to a Windows 10/11 computer
https://pimax.com/downloads-manuals/
Step 2：Download and install the Pimax Play
Step 3：Register and log in to the Pimax Play
05
3.2.4. Installing and Replacing the Battery
When installing the battery, it is necessary t c nfirm that the clips have pr perly engaged with the l cking mechanism. This
prevents the battery fr m falling ut. T rem ve the battery grip b th depressable clips tightly and gently pull the battery fr m
the casing.
06
3.2.5. Product Details (PCVR)
03. Power button
Power on: press and hold for 2 second
Shutdown: press and hold for 5 second
Restart: press and hold for 10 second
Sleep mode：Short press in power-on state
06. Interpupulary Distance Adjustment Button
10. Proximity Sensor
The system wakes up when the VR headset
is put on and sleeps when VR headset is
taken off.
13. DP extension cable port
A more convenient way to connect DP cable.
This extension can be forgone in favor of a
direct connection if the user prefers.
01. Volume button
11. PC/AIO Switch
07. Tracking Camera
Do not block cameras when the headset is
in use.
04. Vents 08. Removable Foam Facial Interface
02. Status
i
ndicator
0
5
.
M
i
n
i
-H
D
MI
I/O
F
or connecting wireless modules
0
9
.
E
ye Tracking Camera
Do not block cameras when the headset is
in use.
12. Side T
Y
P
E-
C I/O
U
sed for charging the headset and data
transmission
14.
L
eft/Right
L
oudspeaker
Replaceable earphones
1
5
. Power Cable
※W
arning: Do not bend
,
punch or drag the
cable.
C
able damage can cause a variety of
issues.
16. Top Strap
U
sed to ad
j
ust the pressure applied to the
top of the head.
1
9
. Bottom T
Y
P
E-
C I/O
U
sed to connect accessories such as hand
and gesture tracking modules.
17. Battery Sheath
18. Strap Dial
VR
H
eadset
S
tatus
In
dicator
L
e
g
e
n
d
Y
ellow: Replace the battery
(I
t will turn off
after replacement or after shutdown
)
Red:
L
ow power
W
hite：
C
harging completed
W
hite flashing: the headset is turning on
(
the light will turn off after
3
s
)
B
lue:
C
harging
(C
onnect the DP cable
)
O
ff: Sleeping
/
Powered off
/
interrupt
08
09
12
01
02
03
07
06
10
11
05
04
07
3.2.6. Controller Functionality and Controls
03. /A button
Click: Confirm
06. Grip
Hold: Grab
01. Joystick
Push: Turn page
Press down: The same as Trigger
07. Trigger
Click: The same as the A button. Confirm
04. Y/B button
Click: Back
08. TYPE-C I/O
Controller charging I/O
02. Menu
05. button
Long press(9s):
Reset/initialization of the controller.
After reset, the controller will vibrate once,
and the vibration duration is 2
Short press(1s):
Turn on/wake up the controller. At the same
time, the controller vibrates continuously for
2 times, each time lasting for 0.5s
Y
ellow light: Paired to the PC, not connected to the
base station
（
the light will turn off after
3
0s
）
Controll r
Status
Indicator
L g nd
Red flashing slowly
：
Low battery
W
hite: Charging complete
Blue flashing: Searching for
connection
（
Turn off after
6
0s
）
Red flashing: Charging
W
hite flashing:
F
irmware update
Blue: Cancel Paired
（
Turn off after
6
0s
）
Green: Paired
（
Turn off after
3
0s
）
Off: Connected or Powered off
A
B
π
X
Y
π
07
02
08
06
05
04
Status Indicator
01
03
08
3.2.7. How to Connect and Turn On the Headset
tep 1: Connect the DP cable in the package to the corresponding interface of the PC slot, and USB2.0\3.0 to the HUB slots;
tep 2: Long press the power button on the right side of the headset to power on the headset;
tep 3: The headset turn on with Pimax Logo;
tep 4: Connect the DP port on the other side to the headset;
tep 5: The logo of the headset in the Pimax PC client light up means connection is successful.
For a more detailed guide, please refer to the PimaxClient beginners guide.
09
3.2.8. New ontroller pairing (left and right ontroller need to be
paired separately)
Step 1: Charge the controller for at least 15 minutes before pairing to ensure sufficient power of the controller.
Step 2: Cancel pairing: Press the menu button + π button at the same time until the blue light is on.
Step 3: Click SET PAIR in the Pimax Play, then press and hold A+B/X+Y until the controller’s indicator light begins flashing blue.
Step 4: According to the prompt, and then click PAIR in the Pimax Play.
Step 5: Wait for the controller’s green indicator light to come on. Once the light comes on the Pimax Play will that the controllers
have been paired and the UI should show the controller graphic illuminated in the color green.
When the indicator light Flashes Red, it is charging. If the indicator does not flash, re-plug the charging cable or press the π
button.
It is paired by default when leaving the factory.
The pairing of controllers needs to be done individually one by one
During the pairing process, it is necessary to ensure that the headset is not in sleep mode.
10
3. .9. How to Adjust the Headset for a Comfortable Fit and View
Step 1: Adjust the strap dial located on the back of the main strap to tighten or loosen the fit.
Step 2: Fine-tune the top headstrap to adjust the headset’s vertical position on your face.
Step 3: Fine-tune the length and position of the straps until you are comfortable with the fit and visual experience.
Step 4: The Auto IPD feature will adjust the IPD to the appropriate position.
Step 5: Press the headband down to the back of the head and tighten the strap dial.
You can also adjust the IPD in the "device settings → IPD" on the PimaxClient, enter the value of your IPD, and click "setting"
to adjust the IPD to the appropriate position;
CAUTION READ CAREFULLY
Do not forcibly move the lens cylinder to avoid damage
Please note that improper IPD may cause visual ghosting or eye fatigue. Accurate IPD settings help to obtain clear images and
reduce eye fatigue.
Step 6: Adjust the head strap to reduce pressure on the forehead.
11
3.2.10. How to Update Firmware
Open the Pimax Play on your PC. avigate to "Device Settings → Check for Updates" in the client. Pimax Play; The system will check the
currently installed software and firmware version, and will prompt you to perform an update if there is a new version available on the server.
CAUTION READ CAREFULLY
When updating the device firmware, the headset must be paired with the controllers to perform the OTA update:
Before updating the firmware, please check the power of the headset and controllers. We that you only perform updates when
the power of the headset and controllers More than 3 battery lights
Please do not unplug the USB cable or turn off the computer when updating the device firmware;
3.3. Standalone VR
3.3.1. Standalone VR System Specifications
3.2 inches *
Androi
SnapDragon™ XR
Qualcomm® Adreno™ 65
8G
256G
Wifi6E 2.4G 5G 6
BT5.
Type-C * 3, mini-HDMI, DP1.
Power Button, Volume Button, IPD adjustment Button
Scree
Syste
CP
GP
RA
RO
WIF
Bluetoot
I/
Button
Items Specifications
3.3.2.
6
D
e
g
rees
o
f Freedom VR
The device can track your translational and rotational movements in all directions
(
up/down, left/right, forward/backward, pitch, roll, and
yaw
)
.
Y
our movements in the real world will be captured and translated to what you see in the virtual world when interacting with
appropriate content
Ensure a safe environment before you start your VR experience.
Clear a safe indoor area of at least 2 meters by 2 meters.
K
eep the room bright, avoid spaces with mainly single
-
colored walls,
glass, mirrors, moving pictures or other similar objects
Remove the protective film that covers the headset
’
s front cameras. Wear the lanyards connected to the Controllers. *Controllers
used without
L
anyards are at risk of being dropped or thrown during gameplay
Set up your environment by following instructions on the VR Headset screen.
CAUTION READ CAREFULLY
This product can not guarantee your safety even with a guardian system, you will need to always pay attention to the surrounding
safety. While a guardian boundary can serve as a guide to help you ensure your own safety, the responsibility to create, maintain,
and make use of a safe playspace falls solely on the user.
12
3.3.3. Switching to Standalone VR mode
P
CAI
O
3.3.4. Powering on the Controllers
If you switch between PCVR and Standalone mode while the headset is on, the headset will restart once automatically. This is
normal behavior.
Press and hold the π Button for 2 seconds (blue light/green light always on)
CAUTION READ CAREFULLY
Before turning on the controllers, please charge the batteries for a period of time (>30 minutes) in advance to ensure that the
controllers have sufficient power.
13
3.3.5. Powering on the VR Headset
Press an hol the power button for 2s to turn on the hea set.
3.3.6. How to adjust the Headset for a Comfortable Fit and View
Step 1: A just the strap ial counter-clockwise to open the strap to it’s wi est setting.
Step 2: Place the hea set on your hea , a justing the position of the hea set so that your eyes are in the position of best visual
quality.
Step 3: Tighten the rear ial until sufficient pressure is achieve .
Step 4: A just the top strap until the hea set’s vertical position remains at it’s optimal location for your eyes.
Step 5: The hea set’s auto ip will a just the lens position automatically to give you the clearest image. Manual a justments can
be ma e using the ip a justment buttons on the top left of the hea set.
CAUTION READ CAREFULLY
D
o not forcibly move the lens cylin er to avoi amaging the motor mechanism
Please note that improper
I
P
D
settings may cause visual ghosting or eye fatigue. Accurate
I
P
D
settings help to obtain clear
images an re uce eye fatigue.
Step
6
:
F
ine tune both straps an hea set position until a comfortable fit is achieve .
P
CAI
O
The first boot will take a long time to loa , please leave the helmet for 1
0
minutes before use.
14
3.3.7. Product Details (AIO)
01. Volume butto
02. Status i dicator
03. Power butto
Power on: press and hold for 2 second
Shutdown: press and hold for 5 second
Restart: press and hold for 10 second
Sleep mode：Short press in power-on state
04. Mi i-HDMI I/O
For connecting wireless modules
05. IPD adjustme t butto
06. Tracki g Camera
Do not block when using
07. Foam mask
08. Eye Tracki g Camera
Do not block when using
09. Proximity Se sor
After wearing the headset, the system wakes
up automatically
10. PC/
A
IO Switc
h
11. Side T
Y
PE-C I/O
U
sed for charging the headset and data
transmission
12. S
p
eaker System
Replaceable earphone
13. Power Ca
b
le
※W
arning: Do not bend, punch or drag
14. To
p
Stra
p
U
sed to ad
j
ust the head pressure
15.
B
attery S
h
eat
h
16. Stra
p
Dial
17.
B
ottom T
Y
PE-C I/O
U
sed to connect accessories such as hand
and gesture tracking modules
.
H
eadset
S
tatus I
n
dicator
Y
ellow: Replace the battery
(I
t will turn off
after replacement or after shutdown
)
Red:
L
ow power
W
hite：
C
harging completed
W
hite flashing: the headset is powering
on
(
the light will turn off after
3
s
)
B
lue:
C
harging
O
ff: Sleeping
/
Powered off
/
interrupt
0
08
11
01
02
03
06
13
14
15
16
05
12
09
10
1
04
15
03. X/A button
Click: Confirm
06. Gr p
Hold: Grab
01. Joyst ck
Push: Turn page
Press down: The same as Trigger
07. Tr gger
Click: The same as the A button to Confirm
04. Y/B button
Click: Back
08. TYPE-C I/O
Controller charging I/O
02. Menu
Single-click: Screensho
Double-click: Screen recording
05. π button
Single-click: Reset Vie
Double-click: Call up shortcut men
Long press (9s): the controller will reset/turn
on. After a reset, the controllers will vibrate
once. The vibration duration will last 2
Short press (1s): the controller starts up/
wakes up from standby, and the controllers
will vibrate continuously 2 times. The
duration of each vibration is 0.5s
Y
ellow light: Paired to the PC, not connected to the
base station
（
the light will turn off after
3
0s
）
Controll r
Status
Indicator
L g nd
Red flashing slowly
：
Low battery
W
hite: Charging complete
Blue flashing: Searching for connection
(Tun off after
6
0s)
Red flashing: Charging
W
hite flashing:
F
irmware update
Blue: Cancel Paired
（
Turn off after
6
0s
）
Green: Paired
（
Turn off after
3
0s
）
Off: Connected or Powered off
H ads t
Control
Mod
If the Controllers are not connected, you can interact with the home screen by moving your head to direct the crosshairs over your
intended selection and clicking the Volume Up/Down button on the VR Headset.
Switching
th
point r
of
th
mast r
Controll r
O
n the home screen, short press the
T
rigger of your left or right Controller to switch the pointer to the corresponding controller.
T
he
hand with the pointer is referred to as the master controller.
Scr n
r
-c
nt ring
P
ut on the VR Headset and look straight ahead, press and hold the
π
button of the Controller or VR Headset
(
or the Volume Down
button of the VR Headset in head control mode
)
for more than
1
second to re
-
center the screen.
3.3.8. Operating Instructions
A
B
π
X
Y
π
07
02
08
06
05
04
Status Indicator
01
03
16
Disconnect the Controller
Press and h ld the H me butt n until the status indicat r turns red and the C ntr ller vibrates.
Pairing a new Controller
If y u need t pair a new C ntr ller (the VR Headset can nly c nnect ne left C ntr ller and ne right C ntr ller) r rec nnect with an
unpaired C ntr ller
G t “Settings” ►“equipment”► “C ntr ller”, click n “Pair”. Press and h ld the“A butt n+B butt n”/“X butt n+Y butt n” f the c ntr ller
at the same time until y u feel a slight vibrati n (lasting ab ut 4s), if the status indicat r f the c ntr ller changes fr m blue t green,
the pairing has been c mpleted successfully.
Sleep / Wake up the Headset
Opti n 1 (Pr ximity Sens r):
Opti n 2 (POWER Butt n):
Take ff the VR Headset will initiate the aut matic sleep functi n: putting the Headset n will wake the
headset fr m sleep
Press the P wer butt n f the Headset f r manual sleeping r waking up.
Sleep / Wake up the Controller
Wake up
① Pick up or touch the controllers to wake them up automaticall
② Short press any button on the controllers to wake them
Sleep
① When the headset is working normally, the controllers will enter sleep mode after
being idle for 15 minute
② When one of the following conditions is met, the controllers will sleep immediately:
1. When the headset is hybernating
2. When the controllers are unpaired
3. When the headset is turned off.
Hardware
r
eset
VR Headset reset:
If the visual in the headset free
z
es, r the headset d es n t resp nd after a sh rt press f the P wer butt n, y u can press the P wer
butt n f the headset f r m re than 1
0
sec nds t reb t the headset
C ntr ller reset:
If the c ntr llers have n resp nse t the h me butt n and/ r any butt n r the virtual c ntr llers in the headset is stuck, y u can press
and h ld the
π
butt n f the c ntr llers f r
9
sec nds t reset the c ntr llers
The VR Headset Ad
j
ustment:
This device has n my pia ad
j
ustment functi n. The headset all ws wearing m st standard glasses with a frame width f less than
1
50
mm.
C
AUTION
REA
D C
AREFULLY
When the headset wakes up after hibernati n, it may experience a temp rary p siti n shift, which it will rec ver fr m after a
m ment.
C
AUTION
REA
D C
AREFULLY
The virtual security
z
ne reminder functi n f this pr duct cann t c mpletely guarantee y ur safety in the set area. Please pay
attenti n t the surr unding security situati n at all times
Controllers
w
ill a
u
to
m
aticall
y
l
ow
p
ower
m
ode to
s
a
v
e
p
ower
i
n the
f
ollowing
c
ases
:
The c ntr ller has been idle f r 1
5
minute
When the Headset enters deep sleep (a while after the VR Headset is taken ff)
When the C ntr llers are unpaire
When the Headset is p wered ff
17
3.3.9. How to Update Firmware
Open the Pimax Client on your PC. Navigate to "Device Settings → Check for Updates" in the client. Pimax Client; The system will check the
currently installed software and firmware version, and will prompt you to perform an update if there is a new version available on the server.
CAUTION READ CAREFULLY
When updating the device firmware, the headset must be paired with the controllers to perform the OTA update:
Before updating the firmware, please check the power of the headset and controllers. We that you only perform updates when
the power of the headset and controllers all exceed 50%
Please do not unplug the USB cable or turn off the computer when updating the device firmware;
18
4. Parts replacement
4.1. Lens replacement
Step 1: Carefully unscrew and remove the mounting
screws on the lens;
Step 2: Gently grasp the edge of the lens, rotate and lift
the lens to remove it;
Step 3: Install the lens to be replaced on the lens barrel,
and gently press the edge of the lens bracket to
ensure that the installation position is aligned
properly;
Step 4: Put the mounting screws back into their original
position and tighten gently but firmly;
CAUTION READ CAREFULLY
When replacing the lens, it is necessary to disconnect the power supply of the device, disconnect the DP cable and wear anti-
static gloves.
4.2. Faceplate replacement
Step 1: Remove the Cover;
Other manuals for Crystal
3
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