Pin Genie PGD718 User manual

Thank you for choosing our PIN Genie product.
Please read this manual carefully to ensure the Smart Lock is used safely and reliably.
You should keep it for future reference and maintenance.
U.S. Patent No. 9,665,706 & 9,853,815
Other Patents Pending With All Rights Reserved
Smart Lock by PIN Genie
User Manual
Smart Lock PRO (PGD728)
Smart Lock Essential (PGD718)
PGD718&728_Rev.A_20180118

Patented Anti-Peep PIN Pad
Random digits shown on the Pin Genie display keypad ensure passcodes
won't be detectable to intruders after repeated use. To experience the
pat
ented innovative PIN Genie Pad, please download our Vault APP from
Apple Store or Google Play.
Intruder prevention
Smart Lock PRO / Smart Lock Essential has a built-in audible alarm that
alerts you to any intrusion into your house. With the alarm mode on, our lock
reacts against any external physical shock and vibration. The owner will
immediately be notified with the intrusion.
Do not Disturb
The exterior displayed keypad can be locked and switched off using the
tailor-made design ON/OFF toggle button from inside. It can prevent others
trying to input the passcode from outside and go into the house.
Automatic lock
You no longer have to worry about forgetting to lock the door. With Auto
Lock enabled, Smart Lock PRO / Smart Lock Essential will automatically
relock the door 30 seconds after unlocking.
With back up keys and 9V battery emergency charging socket
The door can be opened via the back up keys. There is also a 9V battery
emergency charging socket for reactivating in case your Smart Lock runs
out of battery power.
IMPORTANT!
Your lock is built to highest quality standards, but if you ever experience any
issues when using our products, please stay calm and contact our customer
service team immediately at: [email protected] for consultation.
Our customer service officers are here to assist you.
To validate your warranty after purchase, please register this purchase
through our website: www.pin-genie.com for online registration. You will
receive an extra 3-months of extended warranty after completing the
registration.
Visit our website: www.pin-genie.com for more product information, installation
videos, updated user manuals and after sales supports.
PIN Genie Smart Lock PRO & Smart Lock Essential are keyless and equipped with the
patented innovative PIN Genie Pad, which is peep proof and hidden camera proof. It is
with a high security level that even when people watch you entering your PIN, they will
not be able to know it. PIN Genie Smart Lock makes your life safer and better.
About Smart Lock PRO & Smart Lock Essential

Contents
Section 1 Introduction of the smart lock
1
2
2
3
8
9
9
10
10
10
12
12
12
13
15
15
17
17
19
19
3
3
4
4
5
5
6
7
7
8
3.1 Factory Default Setting
3.2 Factory Reset
3.3 Display keypad switch
3.4 Reboot
3.5 PIN GENIE button
3.6 Changing the battery
3.7 Passcode information
3.8 How to enter settings
3.9 Add a Passcode
3.10 Delete a Passcode
3.11 View Passcodes
3.12 Alarm Sensitivity
4.1 Unlock from outdoor
4.1.1 Safe mode
4.2 Unlock & Lock from indoor
4.3 Lock from outdoor
01
03
08
17
19
Section 2 Installation Instruction
Section 4 Locking and unlocking the door
Section 3 Programming Passcode
Section 5 Safety Precautions
2.1 Getting Started
2.2 Adjust the backset of latch
2.3 Extend the bolt
2.4 Install latch
2.5 Prepare exterior assembly
2.6 Install exterior assembly
2.7 Install interior assembly
2.8 Install batteries
2.9 Install strike
2.10 Install battery cover
1.1 Product Overview
1.2 Exploded View
1.3 Components
1.4 Specifications

Section 1 Introduction of the smart lock
1.1 Product Overview
Battery Compartment
Restart Button
Lock Status icon
Bluetooth light-PGD728
Power Status
Bluetooth icon-PGD728
OK Button
Key Hole Cover
9V Battery Back
Up Socket
Front (Front Body）Back (Main Body）
Battery Cover
Key Hole
Display Keypad Switch
Thumbturn
PIN GENIE Button
Siren
Reset Button
Setting Switch
Program Button
1

A
O
D F G J K
H1
H2
I
M
N
P
Q R A
B
C
B
C
D
F
I
N
PQP
O
J
M
1.2 Exploded View
1.3 Components
H
H1
H2
2
Remarks : Your Smart Door Lock can be fitted for both right swing doors and
left swing doors.

Color: Satin Nickel, Venetian Bronze
Function: Single cylinder deadbolt
Door Prep: 2 1⁄8" diameter face hole & 1"diameter latch hole
Door Handing: Reversible
Door Thickness: 1 3⁄8" – 2"automatic adjustment
Backset: Adjustable 2 3⁄8" or 2 3⁄4"
Bolt: 1" throw, steel deadbolt
Latch: For 2 3⁄8" or 2 3⁄4" (steel or stainless steel)
Back-up Keys: 2 keys
Working environment temperature:Indoor use: 0~45°C，
Outdoor use: -25~60°C
Specifications
1.4 Specifications
Section 2 Installation Instruction
1"
25mm
1/2"
12mm
* Drill hole
(Optional if you use EVA sticker)
* Drill hole
2-1/8"
54mm
3-109/127"(98mm)
2-3/8"(60mm) 2-3/4"(70mm)
Or
1-3/8"—2" (35mm—50mm)
Hold the latch in front of the drilled hole as shown below.
2.1 Getting Started
2.2 Adjust the backset of latch
If drilling a new door, please use
the template supplied.
3
Note: The 1/2’’ hole is to stablize the smart lock. We strongly recommend you to have
this hole. However, if you are not willing to drill the extra hole on your door, we have
provided the 3M EVA sticker for backup. Please refer to the template that comes with
the package and also check out the videos on www.pin-genie.com.

Push toggle button "a"
downwards and pull part "b"
outwards.
Initial position of c: 2-3/8"
Pull "c" to 2-3/4"and release
button "a". Now the backset
has been adjusted to 2-3/4".
Adjust as shown below (only if needed)
31 2
2-3/8"
ba
c
2-3/4"2-3/4"
O
2.3 Extend the bolt 2.4 Install latch
OP(2X)
If the latch holes are centered in the drilled
hole, no adjustment is needed.
If NOT, adjust the latch as shown below.
When installing the latch, make sure the
position of the "+" mark is on the bottom
part of the latch.
Extend the latch bolt as shown.
4

1
2
12
B
C
D
B
2.5 Prepare exterior assembly
2.6 Install exterior assembly
Vertical
G
F
Cable goes underneath the latch
When the bolt is extended, the
torque blade should be kept in
a vertical position.
When the bolt is extended, the torque blade
should be kept in a vertical position.
Install “D” & “C” on “B”
in order as shown.
This pole is for stabilizing your
lock while mounting on the door.
It is highly recommended to keep
it. However if you don’t want to
drill extra hole on your door,
simply loosen the pole by turning
it counter-clockwise and slide it
up through the open slot to
remove it. You may replace it
with the 3M EVA sticker provided
which serves the same purpose.
5
Note: Please use the backup
key to rotate the torque blade
in vertical position and then
pull out the key.

J
3
Make sure the cable is securely
fixed to the cable connector.
1 2
2.7 Install interior assembly
Unscrew the battery compartment
and then remove the cover.
Side hole
Center hole
Route cable through center hole, then push it into side hole.
I(2X)
H
I(2X)
H
Keep it in
upright position
Before screwing, check the vertical alignment
for the mounting plate and exterior
assembly.
After installation, use the back-up key to
test the latch. If the latch does not retract or
extend smoothly, adjust the screws to
ensure the latch system works smoothly.
54
Note: Do not install
batteries yet!
Connect the cable.
A
Make sure the thumbturn is in
its vertical position.
H1
H2
Please use the H1 screw for the
door with thickness of 35-43mm
whilst H2 screw for the door with
thickness of 43-50mm.
6

N
34
2.8 Install batteries 2.9 Install strike
Fix the interior assembly with
screws provided.
Push the thumbturn shaft onto the torque
blade.
M
torque blade thumbturn shaft
Install 4 new AA batteries. Make sure
batteries are correctly oriented.
+
+
-
+
-
-
+
-
Q
P(2X) R
7
Before installing the last battery, press and hold
"Program" button until you finish, then you
will hear a short beep. Once you release the button,
the latch will automatically do a self-check and the
display keypad will play boot animation.
The self-check process is a very important step
to ensure your installation is done properly.
Double check if the thumturn key can be turned
smoothly after this self-check process. If not, go
through the whole installation process again
making sure all the steps are followed correctly.

Section 3 Programming Passcode
3.1 Factory Default Setting
With PIN CRAZY mode on, every time you input a digit
while entering passcode, the display keypad will be
refreshed.
With Auto Lock enabled, the smart lock will automatically
relock the door 30s after unlocking.
Switch 1: Auto Lock (Default: ON)
Switch 2: Alarm Mode (Default: ON)
Switch 3: Audio (Default: ON)
Switch 4: PIN CRAZY (Default: OFF)
Setting Switch
K
2.10 Install battery cover
Note: Even when the Alarm mode switch is turned ON, you can manually
disarm or arm the smart lock via the specified operation as shown below.
Note: Program passcode before installing
battery cover. See Section 3.
Tighten the screw.
Enables the Audio sound (Beeper) when in the ON position.
8
With Alarm Mode on, the door reacts against external
activity according to the sensitivity level that has been set.

3.2 Factory Reset
(For all PGD 718 and PGD 728 that has not been paired with smartphones)
3.3 Display keypad switch
Restore the smart lock to factory default setting. Use a stick-like object such as a clip,
toothpick etc. to push the reset button at the back panel of the smart lock for about 2
seconds. After that, you will hear a beep. The display keypad will play the boot animation
and the smart lock is now restored to factory default setting and all the data previously
programmed would be deleted. For model 728, please follow the steps on App User
Manual.
The exterior display keypad can be locked and turned off using the display keypad
switch at the back panel of the smart lock. With the display keypad switched off,
people outside cannot input passcode to unlock the door.
报警功能开启状态
OK
Alarm mode ON
报警功能开启状态
Alarm mode ON
Input passcode to disarm
报警功能开启状态
Successfully disarm.
Alarm mode OFF
报警功能开启状态
Successfully disarm.
Alarm mode OFF
Press and hold any two circles on the screen
for 1.5 second, the circles you pressed will
flash and you will hear a long BEEP.
Press and hold any two circles
on the screen for 1.5 second,
the circles you pressed will flash
and you will hear a long BEEP.
Note: The default passcode is 123456.
Note: When PGD728 APP is enabled, the RESET, PROG will be disabled
and controlled by APP.
9

3.6 Changing the battery
3.5 PIN GENIE button
Status Indicator
Alarm system triggered Quick flashing green and red light
Low battery Slow flashing red light
Alarm mode on Flashes green when you press PIN
GENIE button
Open the battery cover and insert 4* AA batteries as shown below.
• Make sure the batteries are correctly oriented.
• Replacement of batteries does not affect programmed data.
• To avoid setting loss, please insert new batteries within 15 minutes.
• When installing the 4th battery, hold the "Program" button until you finish. The lock
will get into self-check mode to make sure it works smoothly.
3.4 Reboot
Reboot: Press and release the restart button. The
smart lock will beep once and restart. The smart
lock is now ready for use again.
Display keypad blocked
Display keypad enabled
PIN GENIE Button
Note: No setting will be changed.
Note: When you open the door
from inside and leave home,
the display keypad switch will
be automatically ON.
10
Restart Button

Battery failure
No LED or beeps.The display
keypad is invalid.
Replace batteries immediately.The
mechanical keys supplied can be
used to unlock the door. Alternatively
insert a 9V back up battery as
shown to reactivate the display
keypad.
Condition Indicator Solution
Battery low
Emergency battery charging socket
+
+
-
+
-
-
+
-
AA 1.5V X 4
1 2 3
11
9V
_ +
Battery Icon on the display keypad
outside will light up to indicate low
battery . Meanwhile, the PIN
GENIE button on the back will flash
red for about 1 minute at the same
time.
Replace batteries immediately to
avoid battery failure. Smart lock can
still be operated for approximately
300 cycles in low battery condition.

3.7 Passcode information
3.8 How to enter settings
3.9 Add a Passcode
• The default passcode is 123456. Once you add a new passcode, the default one
would become invalid.
• Maximum 8 sets of passcode can be set for family use.
Press the "Program"button and the
screen will be activated.
The Passcode can be any combination of 6~8 digits.
• To finish with Settings, press the “Program”button again to quit.
• Settings will automatically shut down if inactive for more than 30 seconds.
Press the “Program” button and the screen will be activated. The setting page is as
shown below.
How to use the keypad!
There are 5 touch keys on the keypad as shown
on the right. To input a digit, press the circle
where the number lies. Press anywhere within
the circle no need to touch the exact number.
Add Passcode
ModeNumber
Delete Passcode
Check Passcode ( On Model PGD718)
Bluetooth Switch ( On Model PGD728)
1
Input a new passcode of 6~8 digits. Then press "".For example: Input 1, input
2, input 3, input 4, input 5, input 6,then press "".
3
Press "1" to enter Add passcode
mode.
2
Alarm Sensitivity
OK Button OK Button
PROGRAM
PROGRAM
12
On Model PGD718 On Model PGD728
Session 3.8 to 3.12 is for all PGD 718 and PGD 728 that has not been paired with
smartphones ONLY. For PGD 728 that has been paird with smartphone. Please
check the App User Manual

3.10 Delete a Passcode
• If the passcode entered twice does
not match, an error message will
appear for a second. Return to the
setting page and try again.
Input 2
Input Y to confirm Setting page
Error message Setting page
If the passcode you entered twice match,
it will be displayed on the screen for your final
confirmation. Press . Your passcode is now
set. To quit, press " " or .
5
Input your passcode
again, press " "
4
Press the "Program"button and the
screen will be activated.
1Press "2" to enter Delete passcode
mode.
2
Input 1 Input 3
Input 6
Input 4
Input 5
OK
PROGRAM
13

• If there is no passcode stored in the
memory, the factory default passcode
cannot be deleted.
• If there is only one stored passcode in
the memory, it cannot be deleted without
registering new passcode to it.
Press to switch Confirm deletion
No passcode preset
Error message
Press to delete.
Press to end.
Hold down the
OK button
The passcode will be shown on
the screen in sequence (from
left to right & top to bottom. For
example, the passcode shown
on the screen is 1-3-5-7-9-0.
Every time you touch the
screen, it will display the next
passcode.
Delete passcode mode
Note: There are two situations that users could not delete passcode.
Continue pressing any digit on the screen until the passcode you want to delete is
displayed. Hold the "OK"button for 1 second to enter the delete confirmation page.
For example, to delete the second set passcode (1-2-3-4-5-6)
3
Press any digit to switch
to the next set.
Press the button once to return
to setting page.
Hold the button down for 1
second to delete the passcode.
14

Press to finish
Note: If there is no passcode preset, the
check passcode mode will be invalid. The
default passcode will not be shown on the
display key pad.
3.11 View Passcodes
Press the "Program"button and the
screen will be activated.
1Press "3"to enter view passcode
mode.
2
Continue pressing any digit on the screen to check other passcodes. After all
sets of passcode are displayed, the screen will automatically return to the setting page.
For example: to check the second set passcode (1-2-3-4-5-6)
3
3.12 Alarm Sensitivity
Press "Program"button and the
screen will wake up.
1Press "4" to enter Alarm Sensitivity
mode.
2
Press to switch Query Result
Passcode will be shown on the
screen in sequence (from left to
right & up to down top to bottom).
For example, the passcode
shown on the screen is
1-3-5-7-9-0. Every time you touch
the screen, it will switch to the
next set of passcode.
on Model PGD718
Press any digit to switch
to next set of numbers.
Press once to return to
setting page.
No passcode preset
PROGRAM
15

Level Indication
Knock（Low）Beep*2
Open & Close the door（Middle / Factory）Alarm*15 seconds
Force open（High）Alarm*3 minutes
OK
Alarm Sensitivity mode
There are three levels of sensitivity.
The flashing circle represents the current sensitity
level.
Choose the required level and
press “OK” . For example, to switch
from Factory setting to Low.
When the alarm system is triggered, the OK button will begin to flash. At the same
time, the " "
button on the back will rapidly flash a green and red light. To
de
activate the alarm, you can:
3
1
1 2 3 4
2
3
4
Press
Note: If the setting switch of the
Alarm Mode has been turned
off, the Alarm Sensitivity Mode
cannot be chosen.Press ""to
return to Setting page.
No passcode preset
Alarm Mode turned off
(Middle)
Long press
Press " "to wake
up the screen Back up keys Rotate thumbturn
Press and hold the ""button on the back panel for 3 seconds, or
Enter the passcode, or
Use back up keys, or
Rotate the inside thumbturn.
16
""

Section 4 Locking and unlocking the door
4.1 Unlock from outdoor
4.1.1 Safe mode
1. Slide your hand across the screen to activate your PIN Genie Smart Lock.
2. Input the Passcode and press “OK” (For example:1-2-3-4-5-6, under normal mode)
3. The PG and fix digit input mode can
be toggled through pressing OK for 2 or
more seconds.
When in "Enter Safe Mode", the lock status icon will start flashing. Operate in safe
mode, you will have to enter the passcode twice to unlock the door. Each time followed
by " " or simply use the back up key to exit the Safe mode.
Input 1 Input 2
OK
Input 6
· Enter the passcode within 1 minute. If you
mistakenly enter the wrong digits, press " "
to re-enter.
· If the passcode entered is correct, the door
will be unlocked. If not, the smart lock will
beep twice. Try again.
IMPORTANT: 3 consecutive wrong attempts
will lead to the "Safe mode" .
Safe mode flashes
OK OK
Enter passcode
Press and hold
OK for 3s to
activate the
screen
Re-enter passcode
Steps to unlock in safe mode:
17