PIONEERPOS StealthTouch M5 User manual

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 1
User Manual
StealthTouch M5-M7 with
Core Pentium & Core i-Series
If you need further assistance, use one of the following:
Web:
http://www.pioneerposftp.com
(Download VGA, Network, Audio, Touch screen, & OPOS drivers. Obtain RMA Forms)
Pioneer POS Support line:
Call [phone]
Email: [e-mail]

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 2
Important Note
This manual is intended for StealthTouch-M5/M7 system with Part Number below:
Qxxxxxxxxxxx
Sxxxxxxxxxxx
Mxxxxxxxxxxx
xxx-Qxxxxx-xx
xxx-Sxxxxx-xx
xxx-Mxxxxx-xx
Disclaimer
Information in this document is subject to change without notice. PioneerPOS shall not be liable for technical or editorial
errors in this document.
This manual contains proprietary information which is protected by copyright. No parts of this document may be
photocopied, reproduced, or translated to another language without prior written consent of Pioneer POS Solutions Inc.
Trademarks used in this manual:
PioneerPOS and PioneerPOS Logo are trademarks of Pioneer POS Solutions Inc.
Microsoft Windows, Windows are trademarks of Microsoft Corporation.
© 2014 PioneerPOS Solutions Inc. All rights reserved.
Target Audience
This Manual is written for technically qualified personnel. It is not intended for general audiences.
Warranty Exclusions
The warranty will NOT apply to damages caused by:
Unauthorized modification or abuse.
Improper or inadequate maintenance by customer.
Conventions
The following conventions are used in this manual:
[Warning]
A WARNING message indicates a potential for personal injury or death.
[Caution]
A CAUTION message indicates potential damage to hardware or loss of data
[Note]
A NOTE contains additional important information to help you in servicing the system.

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 3
Table of Content
Table of Content....................................................................................................................................................................3
Introduction ...........................................................................................................................................................................4
About this guide....................................................................................................................................................................4
System specification ............................................................................................................................................................5
Section A: Getting started with StealthTouch-M5/M7 system ..........................................................................................6
Chapter 1: Identifying controls, ports, and peripherals...................................................................................................... 6
Chapter 2: Setting up PioneerPOS system.......................................................................................................................... 9
Section B: Using StealthTouch-M5/M7 system................................................................................................................15
Chapter 3: Touch screen panel ......................................................................................................................................... 15
Chapter 4: Network........................................................................................................................................................... 16
Chapter 5: Serial port (RS232, COM ports) ....................................................................................................................... 18
Section C: Using StealthTouch-M5/M7 accessories........................................................................................................20
Chapter 6: Using Customer Display/Rear Display (optional, part number “46B-RCRJ”) .................................................. 20
Section D: Solving problems .............................................................................................................................................22
Chapter 7: Before working on your system ...................................................................................................................... 22
Chapter 8: StealthTouch-M5/M7 System Problems......................................................................................................... 23
Chapter 9: StealthTouch-M5/M7 Accessories Problems.................................................................................................. 28
Section E: System Board description...............................................................................................................................30
Chapter 10: System Board Layout..................................................................................................................................... 30
Chapter 11: System Board Jumper ................................................................................................................................... 31

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 4
Introduction
PioneerPOS StealthTouch-M5/M7 system is a touch screen system that is a perfect fit for space-constrained applications
such as restaurant, hospitality, information service, medical, and the likes. PioneerPOS manufactures All-in-One touch
screen systems with built-in PC, as well as touch monitor with different sizes.
About this guide
This manual is intended to be use as a reference for field service as well as workshop repair. It is prepared to our best to
represent the current version of our production. In our effort to continuously our product, there may be changes that are
not represented in this manual. Please contact us directly if further assistance is required.
Please have the Serial Number and Part Number Ready before contacting our support line so they can assist you
efficiently.

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 5
System specification
Display
15” LCD, Active matrix TFT, 1024 x 768 (optimal resolution)
17” LCD, Active matrix TFT, 1280X1024 (optimal resolution)
Touch Screen Option
Resistive, PCAP Multitouch
Processor
Intel 4th Generation (Haswell) Core Pentium / i3 / i5 / i7
Memory
2GB, up to 16GB (depending on processor type)
Video Memory
128MB, up to 1GB (processor dependent)
Storage
Hard Drive, Solid-state Disk
CD/DVD
Internal (optional)
Operating System
Windows 7, Pos Ready 7, Windows 8.1, Windows 8.1 Industry Pro for Retail
Network/Ethernet
10/100/1000 BaseT
Wi-Fi (wireless)
RF 802.11 a/b/g/n (optional)
Serial Port
4
USB 2.0
3 x USB 2.0, 3 x USB 3.0
PoweredUSB, +12 volts
1
PoweredUSB, +24 volts
1
Parallel Port
Optional
Cash Drawer Port
Optional (Epson emulation, 24V)
Compact Flash Reader
Optional
Speakers
2 Watts, Stereo (optional)
Mounting Options
Standard: Desktop Base
Option: Wall or VESA mount (please call for part#)
Security Lock
Bolted (4mm screw), or Kensington MicroSaver
Bezel Color
Standard: Black
Option: Silver
Dimensions (with Base)
M5 with Base: 14.6 x 13.0 x 10.4 inches
M5 with Wallmount: 14.6 x 12.3 x 3.3 inches
M7 with Base: 16 x 15.4 x 11.4 inches
M7 with Wallmount: 16 x 15.4 x 3.5 inches
Weight
M5 With Base: 22 lbs / 10 kgs
M5 with Wallmount: 11 lbs / 5 kgs
M7 with Base: 25 lbs / 11 kgs
M7 with Wallmount:13 lbs/ 6 kgs
Operating Temperature
0C to 40C
Operating Humidity
20% to 80%
Power Supply
External, 150W, AC 100-240V
Agency Approvals
FCC A, CE, CCC
Built-in Printer
(optional)
3” Thermal, 23 lines/sec, 80mm paper
Driver: Epson ESC, OPOS, Windows, Linux, JPOS
Integrated Add-ons
(optional)
Magnetic stripe or Barcode slot reader
Fingerprint /Biometric reader (DigitalPersona)
Rear customer display or 10" LCD
Barcode scanner/Imager
Proximity RFID reader
Privacy Filter

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 6
Section A: Getting started with
StealthTouch-M5/M7 system
Chapter 1: Identifying controls, ports, and peripherals
1.1 Identifying controls and ports
Front View
Left View Right View
Side USB
Slot
Card Reader
Port
(Optional)
Finger Print
Reader Port
(Optional)
System Power Indicator (M5)
System Power Indicator (M7)

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 7
I/O Panel View
I/O Ports
Power Supply Unit (AC Adapter)
Part Number
Description
Illustration
“STLH-
PSFSP1501”
Dimension: 171mm x 40mm x 72 mm
Output DC Cable Length: 1.8m
Power LED : YES (blue)
Power Input : AC 100-240V, 2A, 50-60Hz
Power Output : DC Power 24V, 5.0A
Max Power : 150W
Power
Input
(24V)
Power
Output
E-SATA
Ports
COM3
COM1
COM2
COM4
HDMI
VGA
USB
3.0
USB
3.0
LAN
Powered
USB
12V
Powered
USB
24V
PS/2 ext
cable from
here
On / Off
Switch
Speaker
(Optional)
CD-RW /
DVD-RW
(Optional)
I/O Ports

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 8
Common Add-on Peripherals:
MSR (Magnetic Card Reader)
Magnetic card reader, Track 1-2, Keyboard Wedge.
Part Number: 46B-D21000
MSR (Magnetic Card Reader) and/or Fingerprint Reader
Part Number: 46B-D21F01
Customer Display
Integrated Rear Customer Display
Part Number: 46B-RCRJ-XXX (XXX: Emulation)
Power
Supply Unit
LED Light
Power
Supply Unit
LED Light

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 9
Chapter 2: Setting up PioneerPOS system
2.1 Connecting power
If your system comes with a base, you just need to locate the power cord and plug it to a surge protector or uninterruptible
power supply (UPS) Unit.
[Caution] Do not plug in the unit directly into a wall outlet. Lightning or power surge may damage the system. Always
connect the power through a surge protector or uninterruptible power supply (UPS) unit.
2.2 Connecting cables to I/O panel
1. Tilt the terminal, then remove one Phillips M3 x 6 Big-Cap Black (P/N: 10-S3006BB) screw.
M5 M7
2. Pull I/O Port Cover outward.
3. Gently pull the base back cover outward.
[Note] If there are optional screws at both sides of the base back cover, remove them.
4. Route cables of peripherals to the front.
5. Connect cables to respective ports.

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 10
6. Install I/O Panel Cover and Base Back Cover.
7. Press Power Switch to turn on the system.
2.3 Connecting network
The LAN network port is located on the I/O Panel. StealthTouch-M5/M7 also comes with optional build-in wireless LAN.
2.4 Installing card reader and/or finger print reader (optional)
1. Remove 2 screws (see circles) to access port for Card/Finger Print reader.
2. Connect cables(s) to respective port(s)
3. Attached the reader to the main unit
I/O Ports

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 11
4. Secure the readers with two Phillips M3 x 14mm Big-Cap White (P/N: 10-S3014BW) screws.
2.5 Installing customer display/rear display (optional)
1. Tilt terminal, and pull the back cover upwards to open.
2. Install the rear display to the unit, secure it with four M4 x 8mm Big-Cap Black (P/N: 10-S4008BB) screws.
3. Connect the Ext DC Plug Power Cable 12V (P/N: 34-319-122155) to the Molex Connector of SATA & Molex 4-Pin
Power Adapter (60CM) cable (P/N: 35-M5-319L60).

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 12
4. Connect the Ext DC Plug Power Cable 12V (P/N: 34-319-122155) to the connector on the Rear Display unit.
5. Tilt the unit and remove the I/O Panel cover (see arrow).
6. Route the Rear Display’s cable to the front
7. Connect the display’s cable to COM port.
8. Install the I/O Panel Cover back and secure it with one Phillip M3 x 6 Big-Cap Black (P/N: 10-S3006BB) screws.
I/O Ports

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 13
9. Cut the cable slot on back cover (see arrow).
10. Install back cover to the Base.
2.6 Installing wall mount/VESA mount (optional, for VESA 75 Pole only)
Package Overview:
Wall Mount bracket [#16-M5-101] -----------1 pcs
2. 3x6, Black screw [10-S3006BB] -------------2 pcs
3. 4x8, Black screw [#10-S4008SB] -----------3 pcs

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 14
2.6.1 Wall mount
2.6.2 VESA 75 mount

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 15
Section B: Using StealthTouch-
M5/M7 system
Chapter 3: Touch screen panel
[Note] The instructions below ONLY apply for Resistive Type Touch Panel under Windows 7 operating system. For
Resistive panel under Windows 8, see GUI-PUB-054. For PCAT type touch panel, it will not require calibration for either
Windows 7 or Windows 8 OS.
StealthTouth-M5/M7’s Touch Screen can be operated with finger or soft stylus. If you have re-installed the driver software,
you need to open TouchKit to re-calibrate the touch screen:
1. Go to Start -> All Programs -> eGalaxTouch -> Configure Utility.
2. Click on “Tools” when you need to calibrate.
3. Perform 4 point calibration when you see the calibration screen. Use a touch screen stylus pen or your finger to
touch each point for about 1-2 seconds until you hear a “beep” sound.
[Note] Linearization is not needed for regular use.
Picture: 4 point calibration screen

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 16
Chapter 4: Network
4.1 Wired network
Standard StealthTouch-M5/M7 comes with on-board Intel Network controller. For regular network usage, you just need to
plug in the network cable and it should work. In case you need to check your network setting, you can follow the
instruction below:
1. Start -> Control Panel -> System
2. Under “Hardware Tab”, select “Device Manager”
3. Expand “Network adapters” selection.
4. In “Intel 82567M Gigabit Network Connection Properties”, you can check items such as: MAC Address, IP
Address, Link Status.
5. To perform Network Test and Diagnostic under the table “Link Speed”. Then, click on “Diagnostics”.

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 17
4.2 Wireless network
4.2.1 For system installed with Intel MiniPCI/MiniPCI-E wireless card
1. Go to Start -> Program -> Intel PROset Wireless.
2. Click on “Intel PROset Wireless” to setup wireless utility.
3. You can also access “Intel PROSet Wireless Utility” by double clicking the “Intel PROSet Wireless Utility” task tray
icon on the notification area on taskbar (see picture below). The icon gives us visual indication of the current
wireless connection state.

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 18
Chapter 5: Serial port (RS232, COM ports)
5.1 Serial port location and pin assignment
StealthTouch-M5/M7 comes with four RS232 Serial port on I/O Panel. The serial ports are using 8-Pin RJ45 connector.
Picture: Serial Port (RS232) Location
Table: Pin Assignment for RS232 Serial Port
PIN
Serial Port Signal
Description
1
DCD
Data Carrier detect
2
RX
Receive data
3
TX
Transmit data
4
DTR
Data Terminal
Ready
5
GND
Signal Ground
6
DSR
Data Set Ready
7
RTS
Request to send
8
CTS
Clear to send
5.2 Using RJ45 to DB9 adapter with serial port/COM port
If you are using devices with DB9 Connector, you can use RJ45 to DB9 adapter. Please see picture below:
Picture: RJ45 Male to DB9 Male adapter (P/N: 30-326F)
Table: Pin assignment for RJ45 Male to DB9 Male adapter (P/N: 30-326F)
RJ45 Male
DB 9 Male

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 19
Pin 1
Pin 1 (Data carrier detect)
Pin 2
Pin 2 (Receive data)
Pin 3
Pin 3 (Transmit data)
Pin 4
Pin 4 (Data Terminal Ready)
Pin 5
Pin 5 (Signal ground)
Pin 6
Pin 6 (Data set ready)
Pin 7
Pin 7 (Request to send)
Pin 8
Pin 8 (Clear to send)
Pin 9
---
5.3 Power supplied by serial port/COM port
By default, COM Port 2 does not supply power. It can be set to supply +5V or +12V power by modifying jumper setting on
Jumper COM2_DCD and COM2_RI on the System Board. Please see table below for setting of these two jumpers. Power
will be available on Pin 1.
[Warning] If COM Port 2 is set with power, users shall not plug in other devices to that port. Failure to do so may result in
damages on connected devices.
COM2_DCD: COM2 DCD Jump setting
Connector: HEADER 2X3P G/F 2.0MM BLK S/T
Jumper: MINI JUMPER 2P,2.0MM,F,SMT
COM2_ RI: COM2 RI Jump setting
Connector: HEADER 2X4P S/T,2.0mm,DIP
Jumper: MINI JUMPER 2P,2.0MM,F,SMT
1-2
12V
3-4
5V
5-6
RI2#
7-8
GND
(default)
[Note] Call PioneerPOS tech support at 909-468-9757 or email [e-mail] for detail info on how to make
changes.
1-2
12V
3-4
5V
5-6
DCD
(default)
Pin 1
Pin 1
Pin 2

Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 20
Section C: Using StealthTouch-
M5/M7 accessories
Chapter 6: Using Customer Display/Rear Display (optional, part
number “46B-RCRJ”)
Unless specified, standard Rear Display/Customer Display shipped from PioneerPOS is set to AEDEX protocol by default.
6.1 Protocol/emulation supported
Pioneer POS rear display/customer display supports a few different protocols. The supported protocols are:
General
AEDEX
UTC standard
UTC Enhanced
Epson
CD7220 (CD5220-II)
PD3000
6.2 Reprogram rear display protocol/emulation
Please obtain the utility to reprogram Rear Display Protocol by contacting PioneerPOS Technical Support.
If you need to re-program the rear display firmware, you may connect the display to COM1/COM2/COM3/COM4 or COM5.
After that, run the “PPOSx.EXE” (x stands for version number, for example: “PPOS4.exe”) utility. Please follow the steps
below when after PPOS program is loaded:
1. Enter the Com port that is connected to your rear display (You can choose COM1, COM2, COM3, COM4, or
COM5).
2. Please input Command code number for the protocol that you wish to change to at the text filed after the line
“Please Input Command Code Number”.