PIONEERPOS StealthTouch-M5 User manual

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 1
User Manual
StealthTouch-M5 with
Dual Core/Core 2 Duo Models
For StealthTouch-M5 system with Part Number:
"LA.........."
"PA.........."
"LM.........."
"PM.........."
"LQ.........."
"PQ.........."
If you need further assistance, use one of the following:
Website:
http://www.pioneerpos.com
(Download VGA, Network, Audio, Touch screen, & OPOS drivers. Obtain RMA Forms)
Pioneer POS Support line:
Call [phone] Ext. 172

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 2
Important Note
1) This manual is intended for StealthTouch-M5 system with Serial Number starts with “5M”.
2) This manual is intended for StealthTouch-M5 system with Part Number:
"LA.........."
"PA.........."
"LM.........."
"PM.........."
"LQ.........."
"PQ.........."
Disclaimer
Information in this document is subject to change without notice. PioneerPOS shall not be liable for technical or editorial
errors in this document.
This manual contains proprietary information which is protected by copyright. No parts of this document may be
photocopied, reproduced, or translated to another language without prior written consent of PioneerPOS Solutions Inc.
Trademarks used in this manual:
PioneerPOS and PioneerPOS Logo are trademarks of PioneerPOS Solutions Inc.
Microsoft Windows, Windows are trademarks of Microsoft Corporation.
© 2010 PioneerPOS Solutions Inc. All rights reserved.
Target Audience
This Manual is written for technically qualified personnel. It is not intended for general audiences.
Warranty Exclusions
The warranty will not apply to damages caused by:
Unauthorized modification or abuse.
Improper or inadequate maintenance by customer.
Conventions
The following conventions are used in this manual:
[Warning]
A WARNING message indicates a potential for personal injury or death.
[Caution]
A CAUTION message indicates potential damage to hardware or loss of data
[Note]
A NOTE contains additional important information to help you in servicing the system.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 3
Table of Contents
Introduction [page 4]
About This Guide [page 4]
System Specification [page 5]
Section A: Getting started with StealthTouch-M5 system
Chapter 1: Identifying controls, ports, and peripherals [page 6]
Chapter 2: Setting up PioneerPOS system [page 8]
Section B: Using StealthTouch-M5 system
Chapter 3: Touch screen panel [page 15]
Chapter 4: Network [page 16]
Chapter 5: Serial port (RS232, COM ports) [page 18]
Section C: Using StealthTouch-M5 accessories
Chapter 6: Using Customer Display/Rear Display (optional, part number “46-RxRJ” only)
[page 21]
Section D: Solving problems
Chapter 7: Before working on your system [page 23]
Chapter 8: StealthTouch-M5 System Problems [page 24]
Chapter 9: StealthTouch-M5 Accessories Problems [page 30]
Section E: System Board description
Chapter 10: System Board Layout [page 31]
Chapter 11: System Board Jumper Settings [page 32]
Chapter 12: System Board Connectors [page 33]

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 4
Introduction
PioneerPOS StealthTouch-M5 system is a touch screen system that is a perfect fit for space-constrained applications
such as restaurant, hospitality, information service, medical, and the likes. PioneerPOS manufactures All-in-One touch
screen systems with built-in PC, as well as touch monitor with different sizes.
About this guide
This manual is intended to be use as a reference for field service as well as workshop repair. It is prepared to our best to
represent the current version of our production. In our effort to continuously our product, there may be changes that are
not represented in this manual. Please contact us directly if further assistance is required.
Please have the Serial Number and Part Number Ready before contacting our support line so they can assist you
efficiently.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 5
System specification
Display
15” LCD, Active matrix TFT, 1024 x 768
Touch Screen Option
Resistive, , Infrared, 3M Capacitive
Processor
Dual Core 1.9GHZ, Core 2 Duo 2.5GHz
Memory
512MB, up to 4GB DDR2
Video Memory
128MB, up to 255MB
Storage
Hard Drive, Solid-state Disk, or Compact Flash
CD/DVD
Internal (optional)
Operating System
XP Prof, WePOS, POS Ready, XP embedded, Windows 7, Linux
Network/Ethernet
10/100/1000 BaseT
Supports vPro (iAMT 4.0)
Wi-Fi (wireless)
RF 802.11 a/g/n (optional)
Serial Port
4
USB 2.0
6
PoweredUSB, +12 volts
1
PoweredUSB, +24 volts
1
Parallel Port
Optional
Cash Drawer Port
Optional (Epson emulation, 24V)
Compact Flash Reader
Optional
Speakers
2 Watts, Stereo (optional)
Mounting Options
Standard: Desktop Base
Option: Wall or VESA mount (please call for part#)
Security Lock
Bolted (4mm screw), or Kensington MicroSaver
Bezel Color
Standard: Black
Option: Dark Grey
Dimensions (with Base)
With Base: 14.6 x 13.0 x 10.4 inches / 380 x 373 x 269 mm
Wallmount: 14.6 x 12.3 x 3.3 inches / 380 x 312 x 85 mm
Weight
With Base: 22 lbs / 10 kgs
Wallmount: 11 lbs / 5 kgs
Operating Temperature
0C to 40C
Operating Humidity
20% to 80%
Power Supply
External, 150W, AC 100-240V
Agency Approvals
FCC A, CE, UL
Built-in Printer
(optional)
3” Thermal, 23 lines/sec, 80mm paper
Driver: Epson ESC, OPOS
Integrated Add-ons
Magnetic stripe or Barcode slot reader
Fingerprint /Biometric reader (DigitalPersona)
Rear customer display or 10" LCD
Barcode scanner (omni-directional)
Proximity RFID reader
Privacy Filter

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 6
Section A: Getting started with
StealthTouch-M5 system
Chapter 1: Identifying controls, ports, and peripherals
1.1 Identifying controls and ports
Front View
Left View Right View
I/O Panel View
CF Slot
Side USB
Slot
Card Reader
Port
(Optional)
Finger Print
Reader Port
(Optional)
System Power Indicator
On / Off
Switch
Speaker
(Optional)
CD-RW /
DVD-RW
(Optional)
I/O Ports

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 7
I/O Ports
Power Supply Unit (AC Adapter)
Part Number
Description
Illustration
“STLH-
PSFSP150”
Dimension: 171mm x 40mm x 72 mm
Output DC Cable Length: 1.8m
Power LED : YES (blue)
Power Input : AC 100-240V, 2A, 50-60Hz
Power Output : DC Power 24V, 5.0A
Max Power : 150W
“STLH-
PSFSP120”
Input AC Socket Type: IEC 320 C6 Type
Dimension: 167mm x 65mm x 37mm
Output DC Cable Length: 1.8m
Power LED : YES (green)
Power Input : AC 100-240V, 2A, 50-60Hz
Power Output : DC Power 24V, 5.0A
Max Power : 120W
Power
Input
(24V)
Power
Output
E-SATA
Ports
COM3
COM1
COM2
COM4
HDMI
VGA
USB
USB
LAN
Powered
USB
12V
Powered
USB
24V
PS/2 ext
cable from
here
Power
Supply Unit
LED Light
Power
Supply Unit
LED Light

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 8
Common Add-on Peripherals:
MSR (Magnetic Card Reader)
Magnetic card reader, Track 1-2, Keyboard Wedge.
Part Number: 46-D21000
MSR (Magnetic Card Reader) and/or Fingerprint Reader
Part Number: 46-D21F01
Customer Display
Integrated Rear Customer Display
Part Number: 46-RARJ-XXX (XXX: Emulation)
Chapter 2: Setting up PioneerPOS system
2.1 Connecting power
If your system comes with a base, you just need to locate the power cord and plug it to a surge protector or uninterruptible
power supply (UPS) Unit.
[Caution] Do not plug in the unit directly into a wall outlet. Lightning or power surge may damage the system. Always
connect the power through a surge protector or uninterruptible power supply (UPS) unit.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 9
2.2 Connecting cables to I/O panel
1. Tilt the terminal, then remove one Phillips M3 x 6 Big-Cap Black (P/N: 10-S3006BB) screw.
2. Pull I/O Port Cover outward.
3. Gently pull the base back cover outward.
[Note] If there are optional screws at both sides of the base back cover, remove them.
4. Route cables of peripherals to the front.
5. Connect cables to respective ports.
6. Install I/O Panel Cover and Base Back Cover.
7. Press Power Switch to turn on the system.
I/O Ports

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 10
2.3 Connecting network
The LAN network port is located on the I/O Panel. StealthTouch-M5 also comes with optional build-in wireless LAN.
2.4 Installing card reader and/or finger print reader (optional)
1. Remove 2 screws (see circles) to access port for Card/Finger Print reader.
2. Connect cables(s) to respective port(s)
3. Attached the reader to the main unit
4. Secure the readers with two Phillips M3 x 14 Big-Cap White (P/N: 10-S3014BW) screws.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 11
2.5 Installing customer display/rear display (optional)
1. Tilt terminal, and pull the back cover upwards to open.
2. Install the rear display to the unit, secure it with five Phillips M4 x 8 Big-Cap Black (P/N: 10-S4008BB) screws.
3. Connect the Ext DC Plug Power Cable 12V (P/N: 34-319-122155) to the Molex Connector of SATA & Molex 4-Pin
Power Adapter (60CM) cable (P/N: 35-M5-319L60).
4. Connect the Ext DC Plug Power Cable 12V (P/N: 34-319-122155) to the connector on the Rear Display unit.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 12
5. Tilt the unit and remove the I/O Panel cover (see arrow).
6. Route the Rear Display’s cable to the front
7. Connect the display’s cable to COM port.
8. Install the I/O Panel Cover back and secure it with one Phillip M3 x 6 Big-Cap Black (P/N: 10-S3006BB) screws.
9. Cut the cable slot on back cover (see arrow).
I/O Ports

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 13
10. Install back cover to the Base.
2.6 Installing wall mount/VESA mount (optional, for VESA 75 Pole only)
Package Overview:
Wall Mount bracket [#16-M5-101] -----------1 pcs
2. 3x6, Black screw [10-S3006BB] -------------2 pcs
3. 4x8, Black screw [#10-S4008SB] -----------3 pcs
2.6.1 Wall mount

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 14
2.6.2 VESA 75 mount

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 15
Section B: Using StealthTouch-
M5 system
Chapter 3: Touch screen panel
[Note] The instructions below apply for Resistive Type Touch Panel only. For other types of Touch Panels (Infrared,
Capacitive, SAW), please contact PioneerPOS Technical Support.
StealthTouth-M5’s Touch Screen can be operated with finger or soft stylus. If you have re-installed the driver software,
you need to open TouchKit to re-calibrate the touch screen:
1. Go to Start -> All Programs -> eGalaxTouch -> Configure Utility.
2. Click on “Tools” when you need to calibrate.
3. Perform 4 point calibration when you see the calibration screen. Use a touch screen stylus pen or your finger to
touch each point for about 1-2 seconds until you hear a “beep” sound.
[Note] Linearization is not needed for regular use.
Picture: 4 point calibration screen

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 16
Chapter 4: Network
4.1 Wired network
Standard StealthTouch-M5 comes with on-board Intel Network controller. For regular network usage, you just need to
plug in the network cable and it should work. In case you need to check your network setting, you can follow the
instruction below:
1. Start -> Control Panel -> System
2. Under “Hardware Tab”, select “Device Manager”
3. Expand “Network adapters” selection.
4. In “Intel 82567M Gigabit Network Connection Properties”, you can check items such as: MAC Address, IP
Address, Link Status.
5. To perform Network Test and Diagnostic under the table “Link Speed”. Then, click on “Diagnostics”.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 17
4.2 Wireless network
4.2.1 For system installed with Intel MiniPCI/MiniPCI-E wireless card
1. Go to Start -> Program -> Intel PROset Wireless.
2. Click on “Intel PROset Wireless” to setup wireless utility.
3. You can also access “Intel PROSet Wireless Utility” by double clicking the “Intel PROSet Wireless Utility” task tray
icon on the notification area on taskbar (see picture below). The icon gives us visual indication of the current
wireless connection state.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 18
4.2.2 For system installed with Qcom wireless adapter with RAlink chipset
1. Go to Start -> Program -> Ralink Wireless.
2. Click on “Ralink Wireless Utility” to setup wireless utility.
3. You can also access “Ralink Wireless Utility” by double clicking the “RA” task tray icon on the notification area on
taskbar (see picture below). The icon gives us visual indication of the current wireless connection state.
Chapter 5: Serial port (RS232, COM ports)
5.1 Serial port location and pin assignment
StealthTouch-M5 comes with four RS232 Serial port on I/O Panel. The serial ports are using 8-Pin RJ45 connector.

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 19
Picture: Serial Port (RS232) Location
Table: Pin Assignment for RS232 Serial Port
PIN
Serial Port Signal
Description
1
DCD
Data Carrier detect
2
RX
Receive data
3
TX
Transmit data
4
DTR
Data Terminal
Ready
5
GND
Signal Ground
6
DSR
Data Set Ready
7
RTS
Request to send
8
CTS
Clear to send
5.2 Using RJ45 to DB9 adapter with serial port/COM port
If you are using devices with DB9 Connector, you can use RJ45 to DB9 adapter. Please see picture below:
Picture: RJ45 Male to DB9 Male adapter (P/N: 30-326F)
Table: Pin assignment for RJ45 Male to DB9 Male adapter (P/N: 30-326F)
RJ45 Male
DB 9 Male
Power
Input
(24V)
Power
Output
E-SATA
Ports
COM3
3
COM1
3
COM2
3
COM4
3
HDMI
VGA
USB
USB
LAN
Powered
USB
12V
Powered
USB
24V
PS/2 ext
cable from
here

Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 20
Pin 1
Pin 1 (Data carrier detect)
Pin 2
Pin 2 (Receive data)
Pin 3
Pin 3 (Transmit data)
Pin 4
Pin 4 (Data Terminal Ready)
Pin 5
Pin 5 (Signal ground)
Pin 6
Pin 6 (Data set ready)
Pin 7
Pin 7 (Request to send)
Pin 8
Pin 8 (Clear to send)
Pin 9
---
5.3 Power supplied by serial port/COM port
By default, COM Port 2 does not supply power. It can be set to supply +5V or +12V power by modifying jumper setting on
JP14 on the System Board. Please see table below for JP14 jumper setting. Power will be available on Pin 1.
[Warning] If you set COM Port 2 with power, remember to put a warning label on the I/O Panel so that users will not plug
in other devices to that port.
JP14: COM2 Power Select
JP14
DCD PIN
JP14
RI PIN
1-3
+5V
2-4
+5V
3-5
+12V
4-6
+12V
7-9
DCD
8-10
RI