Piper SBH-2-P User manual
HEATED BASE AND PLATE DISPENSERS
SBH-2-P, SBH-2-WB, SBH-2-PWB, SBH-3-P, SBH-3-WB
Installation and Operating Manual
For service information call 800-544-3057
Please have the following information available before calling. Information can be found
on the identification/certification tag:
•Model Number
•Serial Number
•Date of Purchase
•Part Description and number as shown in parts list
IMPORTANT INFORMATION
READ BEFORE USE
Piper Products, Inc
300 South 84th Avenue
Wausau, WI 54401
Phone: 715-842-2724 . FAX: 715-842-3125
This manual contains important safety information concerning the maintenance, use and operation of this product.
Failure to follow these instructions could result in damaging equipment, voiding the warranty, serious injury or even death.
WARNING, TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REPAIR SHOULD ONLY BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY
WARNING
RISK OF FIRE OR ELECTRIC SHOCK
DO NOT OPEN !
!
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to
alert the user to the presence of uninsulated “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of fire or electric shock to
persons.
The exclamation point with an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
TABLE OF CONTENTS
INTRODUCTION
FREIGHT DAMAGE CLAIMS
DISPENSER SPECIFICATIONS
INSTALLATION
START-UP AND OPERATION
MAINTENANCE
GENERAL CLEANING
SILO REMOVAL AND ADJUSTMENT
TROUBLESHOOTING GUIDE
SBH-2-P AND SBH-2-WB EXPLODED VIEW
SBH-2-PWB EXPLODED VIEW
SBH-3-P AND SBH-3-WB EXPLODED VIEW
ADIN-1010-SBH DROP IN EXPLODED VIEW
WIRING DIAGRAM SBH-2-P AND SBH-2-WB
WIRING DIAGRAM SBH-2-PWB
WIRING DIAGRAM SBH-3-P AND SBH-3-WB
WARRANTY
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INTRODUCTION
Congratulations! You have just purchased one of the finest pieces of equipment on the market today. Be-
fore installing or operating your new Piper equipment, you should read through this manual. This manual
should be retained for further reference as it contains installation and operating instructions, service tips,
part lists and warranty information.
For your safety, read and follow all cautions and warnings.
FREIGHT DAMAGE CLAIMS
Your Piper equipment was carefully inspected and packed before leaving our factory. The transportation
company assumes full responsibility for safe delivery of this equipment. Piper Products cannot assume
responsibilities for damage or loss incurred in transit. Visible damage or loss should be noted on the
freight bill and signed by the person making the delivery.
A freight claim should be filed immediately with the transportation company. If damage is unnoticed or
concealed until equipment is unpacked, notify the transportation company immediately and tell them you
want to file a concealed damage claim. This must be done within five (5) days after delivery was made. Be
sure to retain all packing material and cartons.
WARNING
Installation of this equipment should be done only by persons qualified or licensed to install
electrical equipment. All electrical and plumbing must meet local, state, and federal codes.
Adjustments and service work should be performed only by a qualified service technician. Service
is available through Authorized Piper Parts and Service Distributors throughout the United States.
Call or write Piper Products, Inc. for the name of the nearest distributor.
This equipment is intended for commercial use only. Not for household use. Use of other than
genuine Piper replacement parts or service work performed by other than an authorized Piper
service agent will void the warranty.
Do not use any corrosive cleaners. Piper only approves soap and water for cleaning stainless
steel.
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DISPENSER SPECIFICATIONS
Model #
# of
Tubes
Approximate
Capacity
ea. tube/total
Overall Dimensions Ampage NEMA
Plug #
Shipping
Weight
Watts 208V 240V
D W H
SBH-2- P 2 75/90 24 3/4" 35 1/4" 43" 3200 15.3 13.3 6-20P 300 lbs.
SBH-2-WB 2 60/120 24 3/4" 35 1/4" 43" 3200 15.3 13.3 6-20P 300 lbs.
SBH-2-PWB 3 75P/60WB/105 24 3/4" 35 1/4" 43" 3200 15.3 13.3 6-20P 300 lbs.
SBH-3-P 3 75/135 24 3/4" 50 1/4" 43" 4800 23 20 6-30P 425 lbs.
SBH-3-WB 3 60/180 24 3/4" 50 1/4" 43" 4800 23 20 6-30P 425 lbs.
Unit shall come with 6’ #14-AWG cord set for 208/240V applications.
INSTALLATION
ELECTRICAL CONNECTION
WARNING!!!! DO NOT USE EXTENSION CORDS (VOIDS WARRANTY)
Ground:
The electrical outlet must be provided with an efficient ground, and the voltage and the frequency of the
electrical line matches those indicated on the data plate.
If unsure about the efficiency of the ground, have your electrical circuit checked by a qualified
technician.
Supply Voltage
When the heater is operating check that the supply voltage is not dropping or increasing under/over 10%
the rated voltage.
The manufacturer is not responsible for damages or accidents arising
from the misuse or disregard of electrical connections.
• Carefully remove unit from carton or crate. Remove all loose packing materials, making sure that no
small parts or accessories are lost. Inspect the unit for concealed damage before discarding packing
materials.
• It is the responsibility of the installer to comply with all local codes.
• Unlock brakes on casters and roll unit to area where it is to be used.
• Check unit nameplate for electrical requirements. Make sure that the thermostats are all set to the
“OFF” position. Connect the electrical power cord and plug to a properly sized power source of the
correct voltage.
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START-UP AND OPERATION
• Load the bases into the silos. Approximately 60 Diamond D-8000 bases fit in each silo. Close silo lids.
You may need to adjust the springs for the proper alignment. (See spring adjustment section, page 5)
• To energize the system, locate the power supply cord and connect it to a proper electrical supply
source.
• Activate by moving the toggle switch to the “ON” position
• Allow bases to pre-heat for approximately two (2) hours.
• Heating elements will go on and off during heat up time. This is normal to prevent overheating.
Blowers work at all times.
DO NOT Handle hot base without gloves or plungers. Base surface
temperature is 300° F. Plate temperature is 180° F.
Control Adjustment
Plate heaters come preset at 180 degrees and wax bases come preset at 300 degrees. To adjust the set
point, hold the set button for 2 seconds. SP1 will be displayed and then the set point, adjust to desired set
point. For the combination units only, follow the same procedure for SP2. The control has a lock so the
user cannot set above 300 degrees.
• De-energize the system by flipping the power control switch “OFF” and disconnect power supply.
MAINTENANCE
To obtain the best performance from your equipment, it should be cleaned daily and maintained in good
condition.
PERSONAL PROTECTION:
Check your company safety and environmental policy before cleaning or servicing.
Safety Tip! : Utilize protective gloves and safety glasses
ELECTRICAL POWER:
Before performing EXTENDED CLEANING where electrical components can become wet, the power
switch must be turned to OFF and the unit disconnected from the power source.
WARNING: Do not use any chlorinated or highly caustic cleaners, acids, ammonia or other
corrosive cleaners. These may cause corrosion and/or damage to the stainless steel. Piper
only approves soap and water for cleaning stainless steel. Do not allow water to stand in wells
for long periods of time. Well must be emptied and cleaned after every serving period.
GENERAL CLEANING
CAUTION: BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
CAUTION: Prior to cleaning or maintenance, turn all switches “OFF” and disconnect the
power.
Stainless Steel and Aluminum:
• It is necessary that the toggle switch be in the “OFF” position and the electrical supply cord be
removed.
• Allow the unit to cool.
• Remove all bases.
• Wipe entire unit using a clean cloth or sponge with mild detergent.
• Piper only approves soap and water for cleaning stainless steel.
NOTICE: Do NOT use chlorinated cleaners.
WARNING: The interior of the heater is very hot. DO NOT attempt to service units or
reach into silos unless heaters have been disconnected from power source and allowed
to cool down.
WARNING: Do not splash or pour water onto the warmer control panel and wiring.
CAUTION: Possible shock hazard may result and unit may be damaged should
electrical components become wet.
CAUTION: Never spray wash unit or use chlorine or other caustic cleaners.
• You may also remove the Dispenser Drop-Ins to clean the inside of the units.
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SILO REMOVAL AND ADJUSTMENT
Each self-leveling unit has internal springs that are field-adjustable without the use of tools. Remove the
lids and lift out the self-leveling dispenser through the top to expose springs. Adjust springs equally on
each side following the diagram below. Adjustment is set at the factory for most stainless steel wax base
plates.
If the top dish does not remain at a constant level as dishes are added or removed, then
adjustments should be made as follows:
• Allow unit to cool down before removing dishes from dispenser, then remove dispenser
from unit.
• If the dish level is rising as dishes are added, disengage springs following the diagram
below.
• If the dish level is falling as dishes are added, engage additional springs following the
diagram below.
• Spring configuration must remain symmetrical for proper movement.
SPRING ARRANGEMENTS
Note: Spring sections should look like one of the above
illustrations. ALL sections should be configured the same.
SYMPTOMS POSSIBLE CAUSE REMEDIES
Switch light does not go on
Unit not plugged in Plug cord into receptacle
Breaker is Off Turn on power
Bad power switch Replace switch
Loose wiring Check wiring
Power on / No heat
Open Hi-limit switch Replace Hi-limit switch
Defective thermostat Replace thermostat
Defective heater Replace heater element
Blowers not operating
Check power Switch off - Turn on
Blower faulty Replace blower
Loose wiring Check wiring
TROUBLESHOOTING GUIDE
If problems are not found by the following checks, then you should contact your Authorized Parts and
Service Dealer for service. They have the necessary parts and training to repair your unit quickly and
efficiently.
DANGER: Disconnect all power to unit before servicing.
Call Piper Products directly at 800-544-3057 if you need further assistance.
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SBH-2-P AND SBH-2-WB PARTS BREAKDOWN
ITEM
NO. PART NUMBER DESCRIPTION
1 12-0006072-000 Removable Back Panel
2 12-0006077-000 Element Cover
3 12-0006081-000 Removable Control Panel Back
4 12-0006082-000 Cord Holder
5 12-0006083-000 Switch Panel
6 0118589 Handle, 18” Long
7 13-700442 Motor: 208v, 3200rpm
8 BH2-3-CF21 Fan Blade, Fasco 5FL727-2
9 13-700411 3200W Element
10 0111878 Cord: SJTO 14/3 10’ w/ 6-20P
11 13-700404 MT-519E Controller
12 BH2-3-CF01 On/Off Switch, Meal Time
13 13-700402 350F Thermostat
14 13-700403 1/4” NPT Cord Grip (.188 - .250”)
15 13700370 7/8” Black Corner Bumper
16 CSTR-5PPD 5” Performa Plate “Donut” Caster
17 CSTR-5PPDB 5” Perfoma Plate “Donut” Caster w/ Brake
18 11-0000793-000 ADIN-1010 Drop-In (Plates)
19 11-0000795-000 Hinged Lid Assembly
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SBH-2-PWB PARTS BREAKDOWN
ITEM
NO. PART NUMBER DESCRIPTION
1 12-0006072-000 Removable Back Panel
2 12-0006077-000 Element Cover
3 12-0006081-000 Removable Control Panel Back
4 12-0006082-000 Cord Holder
5 12-0006083-000 Switch Panel
6 0118589 Handle, 18” Long
7 13-700442 Motor: 208v, 3200rpm
8 BH2-3-CF21 Fan Blade, Fasco 5FL727-2
9 13-700409 1600W Element
10 0111878 Cord: SJTO 14/3 10’ w/ 6-20P
11 13-700404 MT-519E Controller
12 BH2-3-CF01 On/Off Switch, Meal Time
13 13-700153 8-32 x 3/8LG SS SELF CUT
14 13-700402 350F Thermostat
15 13-700403 1/4” NPT Cord Grip (.188 - .250”)
16 13700370 7/8” Black Corner Bumper
17 CSTR-5PPD 5” Performa Plate “Donut” Caster
18 CSTR-5PPDB 5” Perfoma Plate “Donut” Caster w/ Brake
19 11-0000793-000 ADIN-1010 Drop-In (Plates)
20 11-0000793-001 ADIN-1010 Drop_in (Was Bases)
21 11-0000795-000 Hinged Lid Assembly
SBH-3-P AND SBH-3-WB PARTS BREAKDOWN
ITEM
NO. PART NUMBER DESCRIPTION
1 12-0006072-001 Removable Back Panel
2 12-0006077-000 Element Cover
3 12-0006082-000 Cord Holder
4 12-0006083-000 Switch Panel
5 0118589 Handle, 18” Long
6 12-0000254-000 Handle Back-up Plate
7 13-700442 Motor: 208v, 3200rpm
8 BH2-3-CF21 Fan Blade, Fasco 5FL727-2
9 13-700410 2400W Element
10 13-700404 MT-519E Controller
11 BH2-3-CF01 On/Off Switch, Meal Time
12 13-700153 8-32 X 3/8 LG SS Self Cut
13 13-700402 350F Thermostat
14 13-700403 1/4” NPT Cord Grip (.188 - .250”)
15 13700370 7/8” Black Corner Bumper
16 CSTR-5PPD 5” Performa Plate “Donut” Caster
17 CSTR-5PPDB 5” Perfoma Plate “Donut” Caster w/ Brake
18 11-0000793-000 ADIN-1010 Drop-In (Plates)
19 11-0000795-000 Hinged Lid Assembly
20 0084525 Cord - 12-3 Type SO
21 0040850 NEMA 6-30P Hubble #9331
22 705730 Relay - 20A
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ADIN-1010-SBH DROP-IN PARTS BREAKDOWN
ITEM NO. PART NUMBER DESCRIPTION QTY
1 13-700535 SPRING - ATH 15*
2 12-400183-000 TRAY CARRIER 1
*Wax base dispensers get 16 springs, plate dispensers get 15
WIRING DIAGRAM SBH-2-P AND SBH-2-WB
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WIRING DIAGRAM SBH-2-P AND SBH-2-WB
WIRING DIAGRAM SBH-2-PWB
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WIRING DIAGRAM SBH-3-P AND SBH-3-WB
WIRING DIAGRAM SBH-2-PWB WIRING DIAGRAM SBH-3-P AND SBH-3-WB
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PIPER PRODUCTS, INC. LIMITED WARRANTY
Piper Products, Inc. warrants to the original purchaser that its equipment will be free from defects
in the materials and/or parts for a period of 12 months from date of shipment and reported to the
factory.
The purchaser is responsible for having equipment properly installed, operated under normal
conditions with proper supervision and to perform periodic preventative maintenance. Equipment
failures caused by inadequate water quality, improper cleaning, harsh chemicals, or acids are not
covered under warranty.
The manufacturer’s obligation under this warranty shall be the replacement or repair of defective
parts within the warranty period. Excessive labor (more than 1/2 hour) required to access Piper
equipment built into cabinets, tables or structures by others, is NOT covered under labor warranty.
Example: Piper multiple- or single-well food wells. All labor shall be performed during regular
working hours. Overtime premium will be charged to buyer. After thorough examination, the decision
Any defective parts to be repaired or replaced must be returned to Piper Products, Inc., 300 South
84th Avenue, Wausau, WI 54401, transportation charges prepaid, and they must be properly packed
and tagged. The serial and model number of the equipment and date of original installation of such
equipment must be given. However, after one year we will not assume any responsibility for any
covered by this warranty. Our obligation hereunder to repair or replace a defective part is the
exclusive remedy for breach of this warranty; and we will not be liable for any other damages or
claims, including consequential damages.
If, upon inspection by Piper Products, Inc. or its Authorized Service Agency, it is determined that
this equipment has not been properly installed or has not been used in an appropriate manner, has
or other identifying marks have been removed, defaced or changed or the unit has been repaired or
altered by persons other than expressly approved by Piper Products, Inc., the warranty will be void.
If the equipment has been subjected to misuse or misapplication, neglect, abuse, accident, damage
any situation occurs which voids the warranty the manufacturer shall not be liable for any damage to
any person or any property which may result from the use of the equipment thereafter.
Warranty is limited to Piper manufactured products only and does not apply to other equipment
which may be connected to or installed within.
No representative, dealer, distributor or any other person is authorized or permitted to make any
other warranty or obligate Piper Products, Inc. to any liability not strictly in accordance with this
policy.
This warranty is in lieu of all other warranties expressed or implied, including any warranty of
not be liable to purchaser for any consequential or incidental damages including but not limited to
any breach of warranty.
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Piper Products, Inc
300 South 84th Avenue
Wausau, WI 54401
Phone: 715-842-2724 . FAX: 715-842-3125
This manual suits for next models
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Table of contents
