Planar Clarity Matrix G3 User manual

Installation Guide
Clarity Matrix G3 LCD Video Wall System Installation Guide Page | 1
020-1339-00H
Clarity Matrix G3 LCD Video Wall System

Clarity Matrix G3 LCD Video Wall System Installation Guide Page | 2
020-1339-00H
Copyright © November 2021 by Planar Systems, Inc. All rights reserved.
Contents of this publication may not be reproduced in any form without permission of Planar
Systems, Inc.
Trademark Credits
Clarity® Matrix® is a trademark of Planar Systems, Inc.
Planar® Big Picture™ is a trademark of Planar Systems, Inc.
Planar® EasyAxis™ is a trademark of Planar Systems, Inc.
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All other names are trademarks or registered trademarks of their respective companies.
Disclaimer
The information contained in this document is subject to change without notice. Planar
Systems, Inc. make no warranty of any kind with regard to this material. While every
precaution has been taken in the preparation of this manual, the Company shall not be liable
for errors or omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Warranty and Service Plans
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support, display uptime, and performance optimization. From post-sale technical support to
a full suite of depot services, our services are performed by trained Planar employees. When
you purchase a Planar product, you get more than a display, you get the service and support
you need to maximize your investment. To find the latest warranty and service information
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ADA Compliance Statement
Some Clarity Matrix G3 models are compliant with the Americans with Disabilities Act
Section 4
Manual Part Number: 020-1339-00H

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Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Important Waste Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Burn-In Versus Temporary Image Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Normal Use Thermal Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Safe Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Improper handling of the displays can cause problems like these: . . . . . . . . . . . . . . . . . . . . . . . . . . 14
System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Planar EasyAxis Mounting System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LCD Mounting Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rack Equipment and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Planar Video Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Planar Remote Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing a Clarity Matrix G3 LCD Video Wall System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Before Beginning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Opening Matrix Packaging Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
In-Box Testing & Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Checking Shipment Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Video Controller Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Power Supply Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
LCD Display Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Accessory Box(es). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Accessory Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configured Accessory Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Optional Planar-Supplied Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tools/Equipment List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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Other Things Possibly Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Safe Handling of the LCD Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Design Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Plan the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Calculating DC Power Requirements and Component Heat Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring Sources for Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Planar Big Picture Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring High Resolution Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Hardware Limitation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
High Resolution Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Commonly Used Planar Big Picture Plus resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Zones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Multiple Video Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Native Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Standby Power Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Use of a Network Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Genlock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Component Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
VC as Master. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Connecting Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Placing Rack Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Plugging In Cables to the Rack Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Wall Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Wall Installation Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Installing the LCD Mount Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Mounting Brackets to a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Installing Brackets on the First Row of a Fixed Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Installing Brackets on Subsequent Rows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

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Routing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Routing Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Power Cable Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Video Cable Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Display Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Installation Considerations; Tips for Adjusting Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing the First or Bottom Row . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installing Second and Subsequent Rows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Mounting the IR Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Connecting the IR Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Mounting the Ambient Light Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Video Controller Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Configuring a Clarity Matrix G3 LCD Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Video Wall Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Serial Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Basic Image Software Configuration Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Remote Definition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Matrix Layout Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Adjusting Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Understanding Color Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusting Color Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Color Balancing Multiple Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Tips for Color Balancing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Basic Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Backlight Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Control Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Intensity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Dimmed Intensity (Backlight Control Mode is AUTO only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Ambient Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Ambient Light Sensor Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Controlling EDID Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Frame Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

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Frame Height and Frame Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
WallSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Checking System Component Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Presets (Slots) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Managing Presets Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Managing Presets Using the WallDirector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Managing System Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Scheduling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Mobile Device Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Input Minimum Sync and Blanking Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Remote Power Supply Operation and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Removing Shipping Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Removing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Installing the RSPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Power Supply Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Power Supply Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Clarity Matrix Fiber Video Extension Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Supported Fiber Cable Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Fiber Video Extension Module – Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Fiber Video Extension Module – Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Installing the Fiber Video Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Unpacking the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Table of Contents
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Connecting the USB Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Fiber Video Extension Module Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Clarity Matrix 3D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Wide Viewing Angles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
3D and 2D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Passive Glasses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Cleaning Passive Glasses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Source/Compatibility Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Graphic Card/Workstation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Installing Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Wall Adapter Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Cosmetic Trim. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Planar’s Technical Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Downloading Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Introduction
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Introduction
The Clarity® Matrix® G3 LCD Video Wall System uses cutting edge technology to
provide a video wall solution using commercial-grade 46”and 55” full high definition
(FHD) and 65”ultra high definition (UHD) LCDs in a tiled application. The Clarity
Matrix G3 utilizes cutting edge extreme-narrow bezel LCD with a combined bezel
width as small as 0.9mm. The product can support multiple 4K (3840 x 2160) 60Hz
sources and scale them to beyond 298MP. The sources can be displayed across
discrete panel boundaries, resulting in a highly configurable compact system. All
products come in a standard aspect ratio of 1.77 (16:9). The Clarity Matrix G3 can be
installed with the minimum install depth of 3.6 inches (91mm).
The Clarity Matrix G3 utilizes the Planar® EasyAxis™ mounting system to support
landscape and portrait orientation, free-standing wall deployment and flying wall
applications. Because the panels are self-supporting, Clarity Matrix G3 can support
unlimited stacking height.
The Planar® WallDirector™ software provides an easy and intuitive method for setup
and management of sources and content display on the Clarity Matrix G3 LCD Video
Wall System. Through the use of a web browser-enabled device, a user can in real-
time assign, position and resize multiple sources to the display area. WallDirector also
provides a central status monitoring hub where video wall health can be monitored.
Additionally, a mobile device interface allows for simple control of the most common
features.
Caution: This manual is intended for use by qualified service persons and end users with
experience installing LCD displays.

Safety Information
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Safety Information
The Clarity Matrix G3 LCD Video Wall System was designed with safety in mind. By
not heeding the safety warnings and cautions, injury may occur. There are safety
warnings on stickers in various places in and on the display.
Important Safety Instructions
1Read these instructions.
2Keep these instructions.
3Heed all warnings.
4Follow all instructions.
5Do not use any of the Clarity Matrix G3 LCD Video Wall System products near
water.
6Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7Do not install near any heat sources such as radiators, heat registers, stoves or
other apparatus (including amplifiers) that produce heat.
8Do not defeat the safety purpose of the polarized or grounding type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. For safety purposes, the wide
blade or the third prong is provided. When the provided plug does not fit into an
outlet, consult an electrician for the replacement of the obsolete outlet.
9Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles and the point where they exit from any of the Clarity
Matrix G3 LCD Video Wall System products.
10 Only use the attachments/accessories specified by the manufacturer.
11 Unplug all Clarity Matrix G3 LCD Video Wall System products during lightning
storms or when unused for long periods of time.
12 In instances where a power surge has occurred and a display no longer has an
image, the display power will need to be reset.
13 All National Electrical Code regulations must be followed. In addition, be aware of
local codes and ordinances when installing the system.

Safety Information
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14 Refer all servicing to qualified service personnel. Servicing is required when any
of the Clarity Matrix G3 LCD Video Wall System products have been damaged in
any way, such as the AC power cord or plug is damaged, liquid has been spilled or
objects have fallen into a product, the products have been exposed to rain or
moisture, do not operate normally or have been dropped.
15 Keep the packing material in case the equipment should ever need to be
shipped.
16 Wall mounts must be secure. The wall must be strong enough to hold all Clarity
Matrix G3 LCD modules, brackets and cables. (See "Clarity Matrix LCD Display
Specifications for LX46X, MX46X, LX46U, MX46U, LX46U-3D" on page 149 and
"Clarity Matrix LCD Display Specifications for LX55U, MX55U, LX55X, MX55X,
MX55X2, LX55X2, LX55M, MX55M" on page 150.) Seismic engineers should be
consulted in areas prone to earthquakes.
17 Slight pressure on the LCD will cause distortion of the image. Heavier pressure
will cause permanent damage. Clarity Matrix G3 LCD Video Walls should be
mounted where viewers cannot touch the screen or insert small objects in the
openings that will create hazards by contacting bare conductive parts.
18 The polarizer is a thin sheet of film laminated to the outside layer of glass on the
LCD screen. Take care when handling items near the screen.
Caution: The front polarizer is soft and subject to scratches from sharp objects.
19 The panels are meant to be installed electrically isolated from ground. Grounding
to the building may cause issues with performance.
20 The power supply has multiple AC inputs. Disconnection of one does not de-
energize the system. Remove all connected AC sources prior to servicing.
Caution: This product contains a type CR 1220 lithium battery. There is a risk of explosion if
the battery is replaced by an incorrect type. Do not ingest—there is a chemical burn hazard.
Dispose of the battery according to the instructions on the next page.

Important Waste Disposal Information
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Important Waste Disposal Information
Please recycle or dispose of all electronic waste in accordance with local, state, and
federal laws. Additional resources can be found online at
http://www.planar.com/about/green/.
The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste
Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product
was placed on the market after August 13, 2005 and must not be disposed of with
other waste. Separate collection and recycling of electronic waste at the time of
disposal ensures that it is recycled in a manner that minimizes impacts to human
health and the environment. For more information about the proper disposal of
electronic waste, please contact the local authority, the household waste disposal
service, or the seller from which the product was purchased.

Recommended Usage
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Recommended Usage
In order to get the most out of the LCD modules, use the following recommended
guidelines to optimize the display.
Burn-In Versus Temporary Image Retention
Burn-in causes the screen to retain an image essentially forever, with little or no way
to correct the problem. Under normal use, an LCD module will not experience burn-
in, nor will it retain images in any way.
Normal use of an LCD module is defined as displaying continuously changing video
patterns or images. However, LCD modules can experience temporary image
retention when recommended usage guidelines are not followed.
What is Temporary Image Retention?
Temporary Image Retention (TIR) can occur when a static image is displayed
continuously for extended periods of time. An electrical charge differential may build
up between the electrodes of the liquid crystal, which causes a negative-color video
image (color-inverted and brightness-inverted version of the previous image) to be
retained when a new image is displayed. This behavior is true for any LCD device
from any manufacturer.
TIR is not covered under warranty. See standard warranty terms and conditions for
details. Here are some guidelines to help avoid TIR:
• Use the LCD module to show a screen saver, moving images or still pictures that
change regularly. When using high-contrast images, reposition the images
frequently.
• Turn off the LCD module when it is not in use. There are a few ways to do this
automatically:
• To use the source computer’s Power Options Properties, set up the computer
to turn off the display when not in use.
• To use RS232 commands, see the RPS and Video Controller RS232 User Guide.
• To use the power on/off scheduling feature within the system software.
Note: For optimal performance, we suggest turning off the power to the Clarity Matrix G3
LCD panels for four hours per day.

Recommended Usage
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Normal Use Thermal Guidelines
Normal use of the LCD display, video controller and power supply module are
defined as operating in the open air to prevent heat buildup, and without direct or
indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that
can cause the modules to experience high operating temperatures. For all modules,
do not block fans or ventilation openings. If the LCD display will be installed in a
recessed area with an LCD surround or enclosed system, ensure adequate openings
are applied for proper air flow and ventilation.
At 2000 meters or below, the maximum ambient operating temperature for the LCD
display may not exceed 35° C/95° F (95° F) nor be below the minimum ambient
operating temperature of 5° C/41° F (41° F) (as measured at the surface of the screen).
For the video controller and power supply module, the maximum ambient operating
temperature may not exceed 40° C (104° F) nor be below the minimum ambient
operating temperature of -10° C/14° F (14° F). If one of these conditions is exceeded,
it is up to the installer to ensure that module placement is changed, thermal
shielding is provided, and/or additional ventilation is provided to keep the system
within its nominal operating parameters. (See "Environmental Specifications" on
page 155.)
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when
the ambient temperature of the wall is predicted to be above the specified ambient
temperature for the panel. Cooling may be done behind the displays and depending
on the wall configuration, it may be helpful to place air ducts (AC) at every third
display tall.

Safe Handling
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Safe Handling
WARNING! There are special ways to handle the Matrix displays. Safe handling, in this
instance, means not damaging the displays. See below.
Improper handling of the displays can cause problems like these:
Line/Column defect
Light leakage caused by damaged corner tape
Light leakage caused by bent chassis
Mullion peeling away from bezel (ERO units only)
Screen bleeding caused by chipped LCD
Silicone pulling out of seams (ERO units only)

Safe Handling
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LCD PANEL HANDLING GUIDELINES
;ALWAYS use two people to lift LCD panels and wear gloves.
;ALWAYS keep the LCD panel in vertical position.
;ALWAYS use the rear handles to carry.
:DO NOT grip bottom of LCD panel.
:DO NOT carry LCD panel in horizontal position.
:DO NOT touch the front of the LCD panels AT ANY POINT.
:DO NOT place LCD panel on ground or lean against surfaces.
:DO NOT place LCD panel in horizontal position on any surface (including tables).
:DO NOT place or lean any object against the LCD panel.
ACCEPTABLE
NOT ACCEPTABLE

System Architecture
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System Architecture
Clarity Matrix G3 LCD Video Wall System has four main electronic components:
• Planar EasyAxis Mount System (EMS)
• LCD Display (LCD)
• Planar Remote Power Supply (RPS)
• Planar Video Controller (VC)
The LCD display has an interface board, which connects to a remote power supply
and a video controller. Additionally, the video control can connect to the power
supply module to ensure a complete feedback system with one control point of
operation. Using remote power and controller modules produces less heat at the
display and allows for reduced and easier service of the LCD display.
LCD display - rear
view - MX55
Remote Power Supply
Video Controller

System Architecture
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Some basic points to keep in mind:
• Video controllers can support up to nine panels depending on the
configuration.
• Each remote power supply is capable of powering up to 48 LCDs depending on
the configuration.
• Remote power supplies and video controllers are linked together by a LAN
connection providing a system network.
• The first module in the LAN chain is the system master.
• The master component is the control point for all electronic commands and
status for the system, and may be the RPS (preferred) or VC.
• The master may be controlled via a Web browser over a wide area network
configuration, or via UDP, RS232 or USB connections.
• The total number of remote power supplies is dependent on the different
models and cable length between the remote power supplies and the LCD
displays.
• The total number of panels supported for any independent system is 72 FHD
panels. Video walls consisting of more than these limits should be divided into
multiple systems with each having its own master component.

System Architecture
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Planar recommends these cable types:
• 22-24AWG STP Cat 6A certified cables for remote data connection to the LCD
displays up to 60m (200ft) for 1920x1080 resolution products and 40m (130ft)
for 3840x2160 resolution products.
• Duplex single mode 9/125um (OS1/OS2) fiber certified cables for remote data
connection to the LCD displays up to 2000m (6561ft).
• 2-conductor 10AWG wire with a measured maximum resistance of
1.07ohms/1000feet for power connections to the LCD displays up to 60m
(200ft). Contact Planar for suggestions regarding applications beyond 60m
(200ft).
Note: When not using Planar supplied CAT cable and terminations, be sure to use shielded
connectors and properly terminate on both ends.
Note: Use of jumpers between cables is highly discouraged as this will degrade the signal
between equipment, resulting in poor performance or failure over otherwise acceptable
distances between equipment.
Note: For longer fiber lengths up to 10km, the installer must supply SFP+ 10G single-mode
transceivers (in place of the Planar supplied 2km single mode transceivers) with compatible
OS1/OS2 duplex single-mode cables.

System Architecture
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The following example shows the connections for a basic Clarity Matrix G3 LCD video
wall.
The Clarity Matrix G3 can be ordered as either landscape or portrait. For customers
wanting to use a third-party VESA mount, Clarity Matrix G3 models can be configured
without the Planar EasyAxis mount and includes a VESA standard hole pattern.
The Clarity Matrix G3 LCD Video Wall System consists of several different
components. These are described in more detail on the following pages.

LCD Displays
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LCD Displays
The Clarity Matrix G3 LCD display is composed of an LCD without a cosmetic
enclosure but with a mechanical subframe for mounting. It incorporates a simple
electronic interface board designed to distribute power, video and control signals to
the LCD, keeping depth, weight, heat and points of potential failure to a minimum.
Most LCD modules are available with Planar® EROTM protective glass for added
protection in public spaces or for use as an interactive touch surface. The LCD blade-
style display incorporates a bracket that is perfectly paired with the Planar EasyAxis
mount. The LCD includes Planar EasyAxis adjustment cams that facilitate precise six-
axis alignment ensuring uniform, minimized image-to-image gap.
Note: This shows a rear picture of the 55X-L.