Planar PT1910MX User manual

®
PT1910MX / PT1915MU
Touch Screen LCD Monitors
USER’S GUIDE
www.planar.com

Important Recycle Instructions:
Lamp(s) inside this product contain mercury. This product may contain other
electronic waste that can be hazardous if not disposed of properly. Recycle or
dispose in accordance with local, state, or federal Laws. For more information,
contact the Electronic Industries Alliance at WWW.EIAE.ORG. For lamp specific
disposal information check WWW.LAMPRECYCLE.ORG.

1
Table of Contents
Usage Notice
Precautions........................................................................................2
Introduction
About Planar’s PT1910MX/PT1915MU.. ............................................3
Touch Screen for
PT1910MX/PT1915MU……………..…………………………………….4
Package Overview .............................................................................5
Installation
Product Overview...............................................................................6
VESA Mount for your Monitor…………………………………………….8
Start Your Installation………………………………………………………9
Connecting the Display………………………………..…………………10
User Controls
Front Panel Controls ........................................................................12
How to Use the OSD Menus ............................................................13
On-Screen Display Menus ...............................................................14
Appendix
Troubleshooting ...............................................................................15
Warning Signal.................................................................................16
Product Dimensions.........................................................................17
Compatibility Modes.........................................................................18
Touch Screen Driver Installation………………………………………..19
Product Registration and Technical Support…………………………..21

2
Usage Notice
Warning -To prevent the risk of fire or shock hazards, do not
expose this product to rain or moisture.
Warning -Please do not open or disassemble the product as
this may cause electric shock.
Precautions
Follow all warnings, precautions and maintenance as recommended
in this user’s manual to maximize the life of your unit.
Do:
Turn off the product before cleaning.
Touch screen surface may be cleaned using a soft clean cloth
moistened with mild window glass commercial cleaners or 50/50
mixture of water and isopropyl alcohol.
Use a soft cloth moistened with mild detergent to clean the display
housing.
Use only high quality and safety approved AC/DC adapter.
Disconnect the power plug from AC outlet if the product is not going
to be used for an extended period of time.
Don’t:
Do not touch the LCD Display screen surface with sharp or hard
objects.
Do not use abrasive cleaners, waxes or solvents for your cleaning.
Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.

3
Introduction
About PT1910MX/PT1915MU
The PT1910MX / PT1915MU is a 19” flat panel screen with an active
matrix, thin-film transistor (TFT) liquid crystal display (LCD).
Features include:
Direct Analog signal input
Direct Digital signal input
Active matrix TFT LCD technology
1280x1024 SXGA resolution
19” viewable display area
31.5 ~ 80 kHz horizontal scan
56 ~ 75 Hz high refresh rate
0.294mm x 0.294mm Pixel pitch
Auto adjustment function
Multilingual OSD user controls
VESA DPMS power saving
Kensington security slot
75 mm / 100 mm VESA mount
Removable base for flexible mounting solutions.
PT1910MX - 5-wire resistive touch screen with dual RS-232 Serial/USB
controllers
PT1915MU - SAW touch screen with USB controller
Built-in speakers-1W X 2

4
Touch Screen for PT1910MX
Analog 5-wire resistive touch screen for finger and stylus input
Surface: Anti-glare treatment
Interface: Dual RS-232 Serial/USB controller
Durability: 35 million touches at a single point
Hardness of surface: 3H Typical
Operating force: 40g~200g when using a silicon rubber tipped pen with a 1
mm diameter minimum and a hardness of 60 degree.
Transmittance: 80±2%
Driver: Windows
®
VISTA, XP, 2000, ME, 98, CE, XP Embedded, Linux,
Apple
®
Mac OS
Touch Screen for PT1915MU
Surface Acoustic Wave (SAW) touch screen for finger and stylus input
Surface: Anti-glare treatment
Interface: USB controller
Durability: 30 million touches at a single point
Hardness of surface: Mohs’ Hardness rating of 7
Operating force: Less than 100 gram
Transmittance: 88% (Min.)
Driver: Windows® VISTA, XP, 2000, 98

5
Package Overview
LCD Display Power Cord VGA Signal Cable
DVI Signal Cable Audio-in Cable RS-232 Cable
(PT1910MX)
USB Cable - Type A to B Touch Screen Driver
Installation CD-ROM
User’s Guide
Landing Strip DC Power Supply
(sold separately)

6
Installation
Product Overview
 Front View
 PT1910MX Bottom View (Without Stand)

7
 PT1915MU Bottom View (Without Stand)
Kensington Security Slot
The monitor can be secured to your desk or any other fixed object with
Kensington lock security products. The Kensington lock is not included.

8
VESA Mount your monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting
Interface Standard which defines a physical mounting interface for flat panel
monitors, and corresponding standards for flat panel monitor mounting devices,
such as wall and table arms. The VESA mounting interface is located on the
back of your monitor.
To mount the monitor on a swing arm or other mounting fixture, follow the
instructions included with the mounting fixture to be used.
Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the
screw hole is 8mm Please use M4 screw diameter with a maximum
length of 8 mm.

9
Start Your Installation


Remove the Back Cover
Please follow these instructions to remove the cover on the back panel of
the LCD so that you can hookup the cables to associated connector.
Figure A.
1. To remove the back cover, follow the arrows in Figure A and pull out with
your fingers and the cover should be removed from the stand.
2. Follow the instructions on P. 11 ( Figure 11.1 ) to connect the cables to the
appropriate connectors.
3. Attach the cover back to the LCD stand by pressing firmly until the tabs
snap into place. You may also keep the cables in order by using the cable
organizer.

10
Connecting the Display (Figure 11.1)
To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the AC power cord to the power connector on the monitor and the
other end into an electrical outlet (11.1).
3. Connect the D-SUB or DVI cable from the display’s VGA or DVI input
connector to the D-SUB or DVI connector of your host computer and
tighten the screws (11.1).
4. Connect the Audio-In cable from the audio input port of your display to the
Audio-out port of your computer (11.1).
5. Connect the RS-232 or USB cable from the RS-232 or USB port of your
display to the RS-232 port (11.1) or USB port (11.1) of your computer.
6. Configure the touch screen. Refer to the “Touch Screen Driver
Installation” section on Page 19.
7. Once the touch screen is configured, the monitor is ready for use.
To ensure the LCD display works well with your computer, please configure
the display mode of your graphics card to make it less than or equal to 1280
x1024 resolution and make sure the timing of the display mode is
compatible with the LCD display.
We have listed the compatible “Video Modes” of your LCD
display in the appendix for your reference.

11
Figure 11.1

12
User Controls
Front Panel Controls
No / Icon Control Function
MENU Menu button Display the OSD menus
SELECT/AUTO
Select/Auto
Select – To select the adjustment items from OSD
menus.
Auto – To activate the “Auto Adjustment”
function to
obtain an optimum image.
 Brightness
Minus/Minus
1.Decreases the brightness of the display image.
2. Decreases value of the adjustment items.



Brightness
Plus/Plus
1. Increases the brightness of the display image.
2. Increases value of the adjustment items.
 Power Switch Switches on/off the power of the LCD display.

13
How to Use the OSD Menus
1. Press the "MENU" button to pop up the “on-screen menu” and to select
among the four Main Menus.
2. Choose the adjustment items by pressing the “Select/Auto” button.
3. Adjust the value of the adjustment items by pressing the “

”or “

“ button.
1. The OSD menu will automatically close, if you have left it idle for a pre-set
time.
2. To disable the OSD menu buttons, please follow the instructions below:
(Please note: the monitor has to be ON with a valid signal preset)
a. Press and hold the “Power” and “Menu” key simultaneously for 4
seconds.
b. The wording “OSD Locked” will appear for 4 seconds on the monitor.
This indicates that all the front buttons, with the exception of the power
button, are now disabled.
3. To enable the OSD menu buttons, please follow the instructions below.
(Please note: the monitor has to be ON with a valid signal present.)
a. Press and hold the “Power” and “Menu” key simultaneously for 4
seconds.
b. The wording “OSD Unlocked” will appear for 4 seconds on the monitor.
This indicates that all the front buttons are now enabled.

14
On-Screen Display Menus
Main OSD Menu:
MAIN MENU SUB MENU Function Description
Auto - Adjustment No/Yes
Choose this function to obtain an optimum
image .
Contrast 0-100 Adjust
the contrast of the display image.
Brightness 0-100 Adjusts
the brightness of the image.
Horizontal Position
0-100 Changes
the horizontal position of the image.
Vertical Position 0-100 Changes
the vertical position of the image.
Clock
0-100
Changes the display data frequency to
match the frequency of your graphic card .
W hen you are experiencing vertical
flickering bar , use this function to make an
adjustment.
Phase
0-63
Synchronizes the signal timing of the
display to that of the graphic card. When you
are experiencing vertical flickering image,
use this function to make an adjustment.
Display Mode
ADJ
Select this function to view the display
resolution, vertical refresh, and horizontal
scan of the current mode .
OSD Off - Time 5-60 Adjusts
the time period for OSD menu to
disappear .
Language English / Francais
Deutsch / Espanol
Italiano / Japanese/ Chinese
traditional / Chinese simplified
Choose the language you need.
Reset
No/Yes
Returns the display parameters of the current
mode to its factory default settings.
Volume 0-100
Controls the sound volume .
Mute No/Yes
Disables the sound immediately .
Color Setting 9300K/ 7500K / 6500K / 5500K
Preset / Custom
Adjusts the color temperature.

15
Appendix
Troubleshooting
If you are experiencing trouble with the LCD display, refer to the following. If
the problem persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
 Check that all the I/O and power connectors are correctly and well
connected as described in the “Installation” section.
 Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
 Check to see if the resolution of your computer is higher than that of the
LCD display.
 Reconfigure the resolution of your computer to make it less than or equal to
1280 x 1024.
Problem: Image has vertical flickering line bars.
 Use "Clock" to make an adjustment.
 Check and reconfigure the display mode of the vertical refresh rate of your
graphic card to make it compatible with the LCD display.
Problem: Image is unstable and flickering
 Use "Phase" to make an adjustment.
Problem: Image is scrolling
 Check and make sure the VGA signal cable (or adapter) is securely
connected.
 Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the LCD Display.
Problem: Vague image (characters and graphics)
 Use "Clock" to make an adjustment. If this problem still exists, use “Phase”
to make an adjustment.

16
Warning Signal
If you see warning messages on your LCD screen, this means that the LCD
display cannot receive a clean signal from the computer graphics card.
There may be three sources for this problem. Please check the cable
connections or contact Planar for more information.
No Signal
This message means that the LCD Display has been powered on but it
cannot receive any signal from the computer graphics card. Check all the
power switches, power cables, and VGA / DVI signal cable.
Going to sleep
The LCD is under the power saving mode, in addition, the LCD will go into
this sleep mode when experiencing a sudden signal disconnecting
problem.
Out of Range
This message means that the signal of the computer graphic card is not
compatible with the LCD display. When the signal is not included in the
“Video Modes” list we have listed in the Appendices of this manual, the LCD
display will display this message.

17
Product Dimensions

18
Compatibility Modes
Mode Resolution V. Frequency
(Hz)
H. Frequency
(kHz)
IBM VGA
720 x 400 70 31.5
IBM VGA
640 x 480 60 31.5
VESA VGA 640 x 480 72 37.9
VESA VGA 640 x 480 75 37.5
VESA SVGA 800 x 600 56 35.2
VESA SVGA 800 x 600
60 37.9
VESA SVGA 800 x 600
72 48.1
VESA SVGA 800 x 600
75 46.9
VESA XGA 1024 x 768 60 48.4
VESA XGA 1024 x 768
70 56.5
VESA XGA 1024 x 768
75 60.0
VESA SXGA 1280X1024 60 64.0
VESA SXGA 1280X1024 75 80.0
1280X960 60 108
1152X864 75 108
Apple Mac II
(PT1910MX only) 640 x 480 67 35.0
Apple Mac
(PT1910MX only) 832 x 624 75 49.7