Planar PT2275SW User manual

PT2275SW
Touch Screen LCD Monitor
USER’S GUIDE
www.planartouch.com

Important Recycle Instructions:
Lamp(s) inside this product contains mercury. This product may contain other
electronic waste that can be hazardous if not disposed of properly. Recycle or
dispose in accordance with local, state, or federal Laws. For more information, contact
the Electronic Industries Alliance at WWW.EIAE.ORG. For lamp specific disposal
information check WWW.LAMPRECYCLE.ORG.
The information contained in this document is subject to change without notice.
This document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be reproduced,translated to another language
or stored in a retrieval system, or transmitted by any means, electronic, mechanical,
photocopying, recording, or otherwise, without prior written permission. Windows is a registered
trademark of Microsoft, Inc. Other brand or product names are trademarks of their respective
holders.

Table of Contents
Usage Notice
Precautions............................................................................................................................. 1
Introduction
About PT2275SW................................................................................................................... 2
Touch Screen for PT2275SW ....................................................................................... 2
Package Overview ...................................................................................................... 3
Installation
Product Overview ........................................................................................................ 4
Front View ............................................................................................................... 4
Bottom View ........................................................................................................... 4
Kensington Security Slot.............................................................................................. 5
VESA Mount Your Monitor ........................................................................................... 6
Start Your Installation .................................................................................................. 7
Remove the Deskstand............................................................................................ 9
Connecting the Display (Figure 11.1) ....................................................................... 9
(Figure 11.1)...........................................................................................................10
User Controls
Side Panel Controls....................................................................................................12
How to Use the OSD Menus .......................................................................................13
On-Screen Display Menus ..........................................................................................14
Appendix
Troubleshooting..........................................................................................................15
Warning Signal ...........................................................................................................16
No Signal ....................................................................................................................16
Going to Sleep............................................................................................................16
Out of Range..............................................................................................................16
Product Dimensions ...................................................................................................17
Compatibility Modes ...................................................................................................18
Touch Screen Driver Installation .................................................................................19
Driver Installation Process .....................................................................................19
PT2275SW Driver Install Instructions............................................................................. 19
PT2275SW Optional Calibration Tool Install................................................................... 20
Product Registration and Technical Support................................................................21

Usage Notice
! Warnin
g
- To prevent the risk o
f
fi
re or shock hazards, do not expose
this product to rain or moisture.
! Warnin
g
- Please do not open or disassemble the product as this ma
y
cause
e
l
ec
tri
c
s
h
oc
k
.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit.
Do:
• Turn off the product before cleaning.
• Touch screen surface may be cleaned using a soft clean cloth moistened with
mild window glass commercial cleaners or 50/50 mixture of water and isopropyl
alcohol.
• Use a soft cloth moistened with mild detergent to clean the display housing.
• Disconnect the power plug from AC outlet if the product is not going to be used for
an extended period of time.
Don’t:
• Do not touch the LCD Display screen surface with sharp or hard objects.
• Do not use abrasive cleaners, waxes or solvents for your cleaning.
• Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.
1

Introduction
About PT2275SW
The PT2275SW is a 22" flat panel screen with an active matrix, thin-film
transistor (TFT) liquid crystal display (LCD).
Features include:
• Direct Analog signal input
• Direct Digital signal input
• Active matrix TFT LCD technology
• 1920 x 1080 resolution
• 22" viewable display area - 16:9 aspect ratio
• 31 ~ 83 KHz horizontal scan
• 55 ~ 75 Hz high refresh rate
• 0.24825mm x 0.24825mm pixel pitch
• Auto adjustment function
• Multilingual OSD user control
• Kensington security slot
• 100 mm VESA mount
• Removable base for flexible mounting solutions.
• SAW touch screen with dual RS-232 Serial / USB controller
• Audio - 2W x 2
Touch Screen for PT2275SW
• Surface Acoustic Wave (SAW) touch screen for finger and stylus input
• Surface: Anti-glare treatment
• Interface: Dual RS-232 Serial/USB controller
• Transmittance: 90%(Typ.)
• Driver: Windows®VISTA, XP, 2000, ME 98, NT 4.0, CE, XP Embedded, Linux.
2

3
Package Overview
LCD Display Power Cord VGA Signal Cable
RS-232 Cable
USB Cable ( A to B) Audio-in Cable
USB Cable (A to A)
(Option for MSR)
DVI-D Cable Cable Cover
Screw
Touch Screen Driver
Installation CD-ROM
Landing Strip
User’s Guide
xxxxxxxxx
/
xxxxxxxxx
xxxxxxxxx
USER’S GUIDE
www.planar.com

Installation
Product Overview
• Front View
• Bottom View
VGA IN
AC IN
Audio DVI IN
RS-232
USB
4

Kensington Security Slot
The monitor can be secured to your desk or any other fixed object with Kensington lock
security products. The Kensington lock is not included.
5

VESA Mount Your Monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface
standard which defines a physical mounting interface for flat panel monitors, and
corresponding with the standards of flat panel monitor mounting devices, such as wall
and table arms. The VESA mounting interface is located on the back of your monitor.
To mount the monitor on a UL certified swing arm or other mounting fixture, follow the
instructions included with the mounting fixture to be used.
100mm
100mm
Slots (x 4)
! Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw
hole is 8 mm. Please use four M4 screws diameter with the maximum length
of 8 mm to mount your monitor.
Please note: the mounting stand must be able to support at least 11lbs (5Kg).
6

Start Your Installation
1. Lay the LCD flat on an even surface.
2. Remove the stand back cover by pulling in the direction of the arrow as seen in step 2
diagram.
3. Move the stand into position as seen in step 3 diagram.
4. Connect the cables to the appropriate connectors as seen in Step 4 diagram. Use step
4-1 or 4-2 diagram if using the RS-232 serial connector. Use step 4-3 diagram if using
the USB connector.
K
Step 2 Step 3
K
RS-232
VGA
Audio
Power
K
RS-232
DVI
Audio
Power
Step 4-1
K
USB VGA
Power
Audio
Step 4-2
Step 4-3
7

5. Take the optional cable cover and screw from the accessory box. Position all cables
under the cover lip as seen in the step 5 diagram.
6. Using a Philips Head screwdriver, insert the screw (CBM M3x6) into the cable cover and
monitor as seen in the step 6 diagram.
7. Re-attach the stand back cover to the LCD stand by pressing firmly until the tabs snap
into place as seen in the step 7 diagram. You may also keep the cables in order by using
the cable organizer.
Step 7
K
Step 5
Step 6
K
K
8

9
Remove the Deskstand
Remove stand back cover.1.
Remove hinge cover.2.
Remove 4 screws and then3.
remove hinge.

10
Connecting the Display (Figure 11.1)
To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the AC power cord to the power connector on the monitor and the other end
into an electrical outlet (11.1).
3. Connect the D-SUB or DVI cable from the display's VGA or DVI input connector to the
D-SUB or DVI connector of your host computer and tighten the screws (11.1).
4. Connect the Audio-In cable from the audio input port of your display to the Audio-out port
of your computer (11.1).
5. Connect the RS-232 or USB cable from the RS-232 or USB port of your display to the
RS-232 port (11.1) or USB port (11.1) of your computer.
6. Configure the touch screen. Refer to the “Touch Screen Driver Installation” section on
page 19.
7. Once the touch screen is configured, the monitor is ready for use.
! Notice!
To ensure the LCD display works well with your computer, please configure the
display mode of your graphics card to make it less than or equal to 1920 x 1080
resolution and make sure the timing of the display mode is compatible with the LCD
display.
We have listed the compatible “Video Modes” of your LCD display in the appendix
(page 15) for your reference.

11
(Figure 11.1)

12
User Controls
Side Panel Controls
Icon key Name
Menu
Up
Down
Enter
Power
OSD
Key Menu off status Menu on status
Menu appear Menu disappear/ return to main item
Brightness Main item select up/ Adjust up
Mute Main item select down/ Adjust down
Enter/Select sub-item function
Power On/Off

13
How to Use the OSD Menus
Icon key Name
Menu
Up
Down
Enter
Power
1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button
to select among the six functions in the main menu.
2. Choose the adjustment items by pressing the “Enter ” button.
3. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.
4. With the OSD menu on screen, press “ Menu” button to return main menu or exit OSD.
5. The OSD menu will automatically close, if you have left it idle for a pre-set time.
6. To Lock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal preset)
(a). Press “Menu” key , the OSD menu will pops upon display.
(b.) Press and hold the “Menu” key again with the OSD menu on the screen, the OSD
menu will disappear. Then press the “Power” key 1 time while the menu key is still
being pressed. The “Lock/Unlock” menu will appear for 3 seconds.
(c.) Use the “Enter” key to select OSD or Power setting then set at “Lock” by pushing the
“UP” or “Down” button.
(d.) When the “UP” or “Down” button is released, the previous setting will be saved and
exit the “Lock/Unlock” menu automatically.
7. To Unlock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal preset)
(a) Press and hold the “Menu” key then press the “Power” key simultaneously, the “Lock/
Unlock” menu will appear for 3 seconds.
(b.) Use the “Enter” key to select OSD or Power setting then set at “Unlock” by pushing the
“UP” or “Down” button.
(c.) When the “UP” or “Down” button is released, the previous setting will be saved and exit
the “Lock/Unlock” menu automatically.
Please note:
a. When the OSD Lock function is selected, this indicates that all the buttons except “power”
button are now disabled.
b. When the Power Lock function is selected, this indicates that the power key is disabled;
user can not to turn off the monitor by “Power” key.

14
On-Screen Display Menus
Main OSD Menu:
MAIN MENU SUB Menu Function Description
Contrast 0-100 Adjusts the maximum luminance level of the monitor.
Brightness 0-100 Adjusts the backlight of the monitor.
Auto Adjust NO / YES The screen is moved horizontally right and left (1 pixel pitch
increment).
Left / Right 0-100 The screen is moved horizontally right and left (1 pixel pitch
increment).
Up / Down 0-100 The screen is moved vertically up and down (1 line increment).
Horizontal size 0-100 The ratio of dividing frequency of the dot clock is adjusted.
Fine 0-100 The phase of the dot clock is adjusted.
OSD Left / Right 0-100 Adjusts the OSD menu screen position left or right.
OSD Up / Down 0-100 Adjusts the OSD menu screen position up or down.
OSD Time out 5-60 Adjusts the amount of the OSD menu is displayed.
OSD Language
Select the language used for the OSD menu among English,
French, Japanese, Deutsch, Spanish, Italian, Traditional
Chinese and Simplified Chinese.
Factory Reset NO / YES Restores original factory settings.
RGB Sets the color temperature.9300, 6500, 5500, 7500, User.
Volume 0-100 Controls the sound volume.
Mute ON / OFF Disables the sound immediately.

Appendix
Troubleshooting
If you are experiencing trouble with the LCD display, refer to the following. If the problem
persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
►Check that all the I/O and power connectors are correctly and well connected
as described in the “Installation” section.
►Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
►Check to see if the resolution of your computer is higher than that of the LCD
display.
►Reconfigure the resolution of your computer to make it less than or equal to
1920 x 1080.
Problem: Image has vertical flickering line bars.
►Use “Fine” to make an adjustment.
►Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the LCD display.
Problem: Image is unstable and flickering
►Use “Horizontal size” to make an adjustment.
Problem: Image is scrolling
►Check and make sure the VGA signal cable (or adapter) is securely connected.
►Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the LCD display.
Problem: Vague image (characters and graphics)
►Use “Fine” to make an adjustment. If this problem still exists,
use “Horizontal size” to make an adjustment.
15

Warning Signal
If you see warning messages on your LCD screen, this means that the LCD display cannot
receive a clean signal from the computer graphics card.
There may be three sources for this problem. Please check the cable connections or contact
your local dealer or our service center for more information.
No Signal
This message means that the LCD display has been powered on but it cannot receive any
signal from the computer graphics card. Check all the power switches, power cables, and
VGA/DVI signal cable.
Going to Sleep
The LCD display is under the power saving mode. In addition, the LCD display will enter
power saving mode when experiencing a sudden signal disconnecting problem.
The monitor can be activated by pressing any keyboard, triggering the mouse or touching
the screen.
Out of Range
This message means that the signal of the computer graphic card is not compatible with the
LCD display. When the signal is not included in the "Video Modes" list we have listed in the
Appendices of this manual, the LCD monitor will display this message.
16

538.6 73.20
383.00
330.00
287.2
Product Dimensions
Side View
Top View
17
Front View
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