Plantronics CA10 User manual

Owner Registration
PLEASE COMPLETE YOUR OWNER REGISTRATION NOW AND MAIL TO PLANTRONICS. This is not a condition for warranty service, but will assist us in providing warranty service and technical support for the product.
1) Product acquired for use in: (Check one) 5) Please indicate the age and gender of the
Mr. Last Name Company Address City Phone (Day) Phone (Night) email address
Ms.
Place of purchase/store name:
CA10
Mrs.
ZipState
Ext.
Date of Purchase
Miss First Name
month day year
(If applicable)
Fold Here Fold Here Fold Here
CA 10_1 12/12/01 3:46 PM Page 1

1) Product acquired for use in: (Check one)
1
❑
Home/home office
2
❑
A call center

3
❑
An office outside the home
4
❑
Other
2) How many people are employed at the primary
work location/business address of the user?
1
❑
1-19 3
❑
100-249 5
❑
500-999

2
❑
20-99 4
❑
250-499 6
❑
1,000+
3) Approximately how many hours per day does
the user spend on the telephone for:
Work:

1
❑
0-1 hr 3
❑
4-5 hrs 5
❑
8+ hrs

2
❑
2-3 hrs 4
❑
6-7 hrs
Personal:

1
❑
0-1 hr 3
❑
4-5 hrs5
❑
8+ hrs

2
❑
2-3 hrs 4
❑
6-7 hrs
4) Will this product be used primarily for:(Check one)
1
❑
Business use 3
❑
or both

2
❑
Personal use
5) Please indicate the age and gender of the primary user (for classification purposes only):
Age:

1
❑
Under 18 3
❑
40-49

2
❑
18-39 4
❑
50 & over
Gender:

1
❑
Male 2
❑
Female
6) Are you the primary user of this product?
1
❑
Yes 2
❑
No
7) Plantronics or our affiliates may choose to contact you to request feedback or offer you product information on products or services we think may be of interest to you. Please specify if you prefer
not
to be contacted (check all that apply).
1
❑
By email 2
❑
By mail 3
❑
By telephone
4
❑
Do not contact me
5
❑
Do not allow your affiliates to contact me
Fold Here Fold Here Fold Here
Thank you for filling out your owner registration. Please tear off at perforation below. Fold to show Plantronics’address. Remove strip or moisten glue, seal and mail.
CA 10_1 12/12/01 3:46 PM Page 2

345 Encinal Street
Santa Cruz, California 95060
800.544.4660
www.plantronics.com
© 2001 Plantronics Inc. All rights reserved. Plantronics,
the logo design, and the Plantronics and logo design
combined are registered trademarks of Plantronics Inc.
Patents
U.S. 5,259,780 and 5,835,852
Printed in USA. 45396-01 (12-01)
CA 10_1 12/12/01 3:46 PM Page 3

User Guide
Cordless Telephone
Headset Amplifier
Model CA10
CA 10_1 12/12/01 3:46 PM Page 4

i
On
Off
Ringer
A
Power
Talk
Charge
CHANELMUTE
TALK
VOLUME
x
x
TALK
Power
CHANEL MUTE
Talk
TALK
VOLUME
Charge
D
CHANEL MUTE
TALK
VOLUME
B
Power
CHANEL MUTE
Tal k
TALK
VOLUME
Charge
TALK
E
C
CHANEL MUTE
TA L K
VOLUME
F
G
CA 10_1 12/12/01 3:46 PM Page 5

ii
On
Off
Ringer
MUTE
VOLUME
12 3
1
2
3
4
5
6
7
8
9
0
A B
1
2
3
4
5
6
7
8
9
0
DIAGRAM
CA 10_1 12/12/01 3:46 PM Page 6

iii
DIAGRAM KEY
In-Use Indicator Light
Talk Button
Headset Jack
Mute Indicator Light
Channel Button
Headset Cable Retainer
Antenna
Ringer ON/OFF
[for use with optional Lifter]
Mute Button
Listen Volume Control
Headset Adapter Cable
(P/N 43446-02)
[not included with CS10
model]
Headset Holder/Antenna
Power Indicator Light
In-Use Indicator Light
[Talk]
Battery Charge Light
Talk Volume Control
Page Button
Talk Button
Remote Unit Charging Well
Transmit Level Switch
Configuration Switch
Manual Channel Settings
AC Adapter
(P/N 45669-01)
AC Adapter Jack
Handset Lifter Jack
[Handset Lifter not included]
Handset Jack
Telephone Jack
Short Cord
(P/N 40974-01)
Remote Unit
Base Unit (Front)
Base Underside
1
2
3
4
5
6
7
8
14
15
16
10
11
12
13
17
18
1
20
21
22
23
24
25
26
27
28
Base Unit (Rear)
CA 10_1 12/12/01 3:46 PM Page 7

17
How to Obtain Warranty Repairs
To obtain in or out of warranty service, please prepay shipment and return the
unit to the appropriate facility listed below:
IN THE UNITED STATES IN CANADA
Plantronics Service Center Plantronics Service Center
345 Encinal Street 1455 Pitfield Boulevard
Santa Cruz, CA 95060 Saint-Laurent, Quebec H4S 1G3
Tel. [phone] Tel. [phone]
Fax [phone] [phone]
Fax [phone]
Please use the original container, or pack the unit(s) in a sturdy carton with
sufficient packing material to prevent damage. Include the following
information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to address
3. Ship-to address
4. Number and description of units shipped
5. Name and telephone number of person to call, should contact be necessary
6. Reason for return and description of the problem
Damage occurring during shipment is deemed the responsibility of the carrier,
and claims should be made directly with the carrier.
WARRANTY AND SERVICE
Try our Fax-on-Demand Information Services at:
Tel. [phone] (Prompt #4)
The name Plantronics and the Plantronics logo are registered trademarks of Plantronics, Inc.
Quick Disconnect is a trademark of Plantronics, Inc.
CA 10_1 12/12/01 3:46 PM Page 8

CA 10_1 12/12/01 3:46 PM Page 9

NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
PLANTRONICS PO BOX 9367 BREA CA 92822-8881
POSTAGE WILL BE PAID BY ADDRESSEE
FIRST-CLASS MAIL PERMIT NO. 51 BREA CA
BUSINESS REPLY MAIL
CA 10_1 12/12/01 3:46 PM Page 10

WELCOME
Thank you for selecting the CA10
Cordless Telephone Headset Amplifier
from Plantronics. This User Guide will
help you install your CA10 Amplifier
and learn its basic operation. The
headset is described in a separate
guide which should be read prior to
installing the Amplifier.
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2
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the
product. The symbol identifies and alerts the user to the
presence of important operating and service instructions.
3. Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
4. Do not locate base unit near water, for example, near a
bathtub, wash bowl, kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
5. Do not place this product on an unstable cart, stand
or table. The product may fall, causing serious damage to
the product.
6. This product should never be placed near or over a radiator
or heat register. This product should not be placed in a built-in
installation unless proper ventilation is provided.
7. This product should be operated only from the type of
power source indicated on the marking label. If you are not
sure of the type of power supply to your home, consult your
dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not
locate this product where the cord will be abused by persons
walking on it.
9. Do not overload outlets and extension cords as this can
result in the risk of fire or electric shock.
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3
IMPORTANT SAFETY INSTRUCTIONS
10. Never push objects of any kind into this product through
base unit slots as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this
product, but take it to qualified service personnel when service
or repair work is required. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the product is
subsequently used.
12. Avoid using telephone equipment during an electrical
storm. There may be a remote risk of electric shock from
lightning.
13. Do not use the telephone equipment to report a gas
leak in the vicinity of the leak.
14. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the
operating instructions. Adjust only those controls that are
covered by the operating instructions because improper
adjustments of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the product to normal operation.
e) If the product has been dropped or the base unit has
been damaged.
f) If the product exhibits a distinct change in performance.
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4
IMPORTANT SAFETY INSTRUCTIONS
15. Never install telephone wiring during a lightning storm.
16. Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.
17. Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
18. Use caution when installing or modifying telephone lines.
19. This product should be intended to be supplied by a Listed
Class 2 Direct Plug-In Power Unit rated 9VDC 800mA.
Plantronics Part No. 45669-01, rated at an input voltage of 120
VAC, 60Hz and an output voltage of 9 VDC at 800mA.
20. This product requires AC power in order to operate. In
order to have phone service during a power outage, have
another telephone available that is powered only by the
telephone line.
21. Keep all product cords and cables away from
operating machinery.
SAVE THESE INSTRUCTIONS
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5
CAUTION: To reduce the risk of fire or injury to persons, read
and follow these instructions.
1. Use only the battery pack supplied with this product.
2. Do not dispose of battery pack in a fire. The cells may explode.
Check with local codes for possible disposal instructions.
3. Do not open or mutilate battery pack. Released electrolyte is
corrosive and may cause damage to eyes or skin and may be toxic
if swallowed.
4. Exercise care in handling the battery pack in order not to “short”
the battery contacts with conducting materials such as rings,
bracelets,and keys. The battery or conductor may overheat and
cause burns.
5. Charge the battery pack in accordance with instructions supplied
with this unit.
6. Observe proper orientation between battery pack and
charger contacts.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
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6
STEP 1
SETUP
Connect the CA10 Amplifier to your telephone using the
illustrations on page ii.
Unplug the telephone handset from the jack on your telephone
base and insert into the Handset Jack on the underside of the
CA10 Base Unit.
Using the Short Cord provided, plug one end into the
CA10 Telephone Jack and the other end into your telephone’s
handset jack.
Now connect the AC Adapter to the AC Adapter Jack and
into a wall outlet. The Power LED will light after
connected, but the In-Use Indicator Light will remain off.
Make sure you remove the shipping battery insulator pull tab
located between the Remote Unit and the Battery Pack. Attach
the Remote Unit to the Battery Pack. The Remote and Battery Pack
slip together easily and gently snap in place. Do not force.
Connect your headset to the Remote Unit Headset Jack . Press
the Headset Cable into the Retainer . If you are using a headset
whose cable terminates in a Quick Disconnect™(QD) module, you
will need the QD to 2.5mm Headset Adapter Cable (P/N
43446-02).
Firmly slide the Remote Unit and Battery Pack into the Charging
Well until the Charge Indicator lights.
15
19
11
6
3
14
13
24
23
27
28
26
B
G
C
A
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7
Note: Remote Unit must remain in the Base for 5 seconds to
establish a communications link before the system can function.
Prior to first use, the Battery must charge for 8 hours before the
Remote will operate away from the Base.
You may, however, use the Remote while it is in the Charging
Well. (Note: May increase charging time.) The Charge LED will
turn off after the Battery is fully charged.
You are now ready to make or receive calls.
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8
PLACING A CALL
With your headset in position, place the handset off-hook.
Press the Talk Button on either the Remote or the Base Unit .
The In-Use Indicator Lights on the Remote and Base Unit
will light and you will hear a dial tone.
If you do not hear a dial tone, move the Configuration Switch
to the opposite setting (A or B). If you still do not hear a dial tone,
see Troubleshooting on page 12.
Dial a co-worker. When your party answers, speak normally.
If you do not sound loud enough, move the Transmit Level
Switch to position 1 or 2. If you sound too loud, move the
Transmit Level Switch to position 2 or 3. You can further fine tune
the transmit level with the Talk Volume Control .
Adjust the volume of your co-worker’s voice by using the Listen
Volume Control .
Replace the handset upon completion of the call and press the
Talk Button on either the Remote or the Base Unit . The
In-Use Indicator Lights will go out.
14
1
18
2
10
16
20
21
14
1
18
2
E
F
G
E
STEP 2
CA 10_1 12/12/01 3:46 PM Page 18

9
RECEIVING A CALL
STEP 3
With your headset in position, when your telephone notifies you of
an incoming call, place the handset off-hook.
Press the Talk Button on either the Remote or the Base Unit .
The In Use Indicator Lights will go on. Begin speaking.
Replace the handset upon completion of the call and press the Talk
Button on either the Remote or the Base Unit . The In-Use
Indicator Lights will go out.
14
1
18
2
14
1
18
2
E
E
G
CA 10_1 12/12/01 3:46 PM Page 19

10
STEP 4
PAGE FUNCTION
If someone at the Base Unit needs to summon you, pressing
the Page Button momentarily causes the Remote to emit two
long, loud beeps.
If you have misplaced the Remote, press the Page Button for 3
seconds and the Remote will emit a steady alert. Press the Talk
Button once you have located the Remote.
2
17
17
D
CA 10_1 12/12/01 3:46 PM Page 20