Plantronics Calisto P830 User manual

Getting started:
Follow the steps below to get call answer/end
controls with your Calisto speakerphone and Avaya
one-X® Agent.
1. Connect your speakerphone to the
computer. If this is the first time you are
connecting, wait for the installation
process to complete.
2. To get call control features, please
download the latest version of Plantronics
software at plantronics.com/software.
Note: Check with your IT staff before installing
software on your computer.
Configuring Avaya one-X Agent to always route
call audio to the speakerphone:
3. Click the Menu icon in the upper right
corner of the Avaya one-X Agent main
screen.
4. Select Agent Preferences.
5. Then choose Audio.
6. Next select the Advanced tab.
7. Select your Plantronics speakerphone as
the default device for both Playback and
Recording.
8. When finished select OK.
Note: USB configuration settings are unique for each
USB port. If you connect the speakerphone to a
different port you will need to make these changes
again to set behavior for that USB port.
Calisto®P830™Quick Setup Guide
Welcome:
Using a Plantronics Calisto speakerphone
for PC calls will deliver a simpler, more
comfortable and better sounding audio
experience than you could get using just
your computer’s internal microphone and
speaker.
©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Calisto and P830 are trademarks or registered trademarks of Plantronics, Inc. Avaya one-X is a trademark of Avaya Inc. Published 10.11
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Calisto P830 Key Features:
Seamlessly switches between calls
from PC, mobile and home landline
Color display and touch sensitive keys for
intuitive visual call management
Full duplex wideband audio support and
advanced noise cancellation
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Making and Receiving Calls with Avaya one-X Agent
To MAKE a call:
To call an existing contact, select the
address book icon in the Avaya one-X
Agent main screen (1). Then click the
phone icon to the right of the contact’s
name that you would like to call (2).
You can also enter a phone number
manually using the dial pad on the
speakerphone or the text box above the
contacts area in the Avaya one-X Agent
main screen (3).
When a call is placed, a call notification
will appear in the Avaya one-X Agent
main screen, and the audio will be
routed to your speakerphone.
To RECEIVE a call:
When you receive a call, a notification
will appear in the Avaya one-X Agent
main screen (4).
To answer the call, use the controls on
your speakerphone or click the green
phone icon in the call notification (5).
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©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Calisto and P830 are trademarks or registered trademarks of Plantronics, Inc. Avaya one-X is a trademark of Avaya Inc. Published 10.11
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