Pliant MICROCOM 2400XR User manual

OPERATING MANUAL
Pliant Technologies, LLC
205 Technology Parkway
Auburn, Alabama 36830 USA
Phone [phone]
Toll-Free 1.844.475.4268 or 1.844.4PLIANT
Fax [phone] www.plianttechnologies.com
COPYRIGHT © 2020 Pliant Technologies, LLC. All rights reserved. Pliant®, MicroCom™, and the Pliant “P” are trademarks of Pliant
Technologies, LLC. All other trademarks are property of their respective owners.
Document Reference: D0000566_A

CONTENTS
Introduction .............................................................................................................................................1
What’s Included with MicroCom 2400XR? ...........................................................................................2
Controls ....................................................................................................................................................3
Display Indicators ....................................................................................................................................3
Setup ........................................................................................................................................................4
Battery .....................................................................................................................................................4
Operation .................................................................................................................................................5
Menu Settings .........................................................................................................................................6
Device Specifications..............................................................................................................................8
Product Care and Maintenance .............................................................................................................9
Product Support......................................................................................................................................9
License Information.................................................................................................................................10
Pliant Warranty Statement ....................................................................................................................11

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INTRODUCTION
We at Pliant Technologies want to thank you for purchasing MicroCom 2400XR. MicroCom 2400XR
is a robust two-channel full-duplex multi-user wireless intercom system that operates in the 2.4GHz
frequency band to provide superior range and performance, all without the need for a basestation.
The system features lightweight belt packs and provides exceptional sound quality, enhanced noise
cancellation, and long-life battery operation. In addition, the MicroCom’s IP67-rated belt pack is
built to endure the wear and tear of everyday use, as well as the extremes in outdoor environments.
In order to get the most out of your new MicroCom 2400XR, please take a few moments to read
this manual completely so that you better understand the operation of this product. This document
applies to model PMC-2400XR. For questions not addressed in this manual, feel free to contact the
Pliant Technologies Customer Support Department using the information on page 9.
PRODUCT FEATURES
• Robust Two Channel System
• Simple to Operate
• Up to 10 full-duplex Users
• Pack to Pack Communication
• Unlimited Listen-Only Users
• 2.4 GHz Frequency Band
• Frequency Hopping Technology
• Ultra Compact, Small, and Lightweight
• Rugged, IP67-Rated Belt Pack
• Long 12-hour battery life
• Field Replaceable Battery
• Available Drop-in Charger

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WHAT’S INCLUDED WITH MICROCOM
2400XR?
• Belt Pack
• Li-Ion Battery (Installed during shipment)
• USB Charging Cable
• Belt Pack Antenna (Detached during shipment. Attach it to the belt pack prior to operation.)
• Quick Start Guide
OPTIONAL ACCESSORIES
• PAC-USB5-CHG: MicroCom 5-Port USB Charger
• PAC-MCXR-5CASE: IP-67-rated MicroCom Hard Carry Case
• PAC-MC-SFTCASE: MicroCom Soft Travel Case
• PBT-XRC-55: MicroCom XR 5+5 Drop-In Belt Pack and Battery Charger
• PHS-SB11LE-DMG: SmartBoom® LITE Single Ear Pliant headset with Dual Mini connector for
MicroCom
• PHS-SB110E-DMG: SmartBoom PRO Single Ear Pliant headset with Dual Mini connector for
MicroCom
• PHS-SB210E-DMG: SmartBoom PRO Dual Ear Pliant headset with Dual Mini connector for
MicroCom
• PHS-IEL-M: MicroCom in-ear headset, single ear, left only
• PHS-IELPTT-M: MicroCom in-hear headset with push-to-talk (PTT) button, single ear, left only
• PHS-LAV-DM: MicroCom lavalier microphone and eartube
• PHS-LAVPTT-DM: MicroCom lavalier microphone and eartube with PTT button

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CONTROLS
DISPLAY INDICATORS
M
TALK
LOCK
USER M
VOLUME
CH A
10u
Master Pack Indicator
Battery Status
Mode Indicator
Signal Indicator
Talk Indicator
User Role
Status/Charge LED
Power Button
Talk Button
Headset Connection
USB Charger
Connection
Volume +/– Buttons
Mode Button
OLED Screen
Antenna
Channel Button
Active Channel
Volume Level
Lock Indicator
M
TALK
LOCK
USER M
VOLUME
CH A
10u
Master Pack Indicator
Battery Status
Mode Indicator
Signal Indicator
Talk Indicator
User Role
Status/Charge LED
Power Button
Talk Button
Headset Connection
USB Charger
Connection
Volume +/– Buttons
Mode Button
OLED Screen
Antenna
Channel Button
Active Channel
Volume Level
Lock Indicator

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SETUP
1. Attach the belt pack antenna. It is reverse threaded; screw counter-clockwise.
2. Connect a headset to the belt pack.
3. Power on. Press and hold the POWER button for two (2) seconds, until the screen turns on.
4. Access the menu. Press and hold the MODE button for 2 seconds, until the screen changes to
<SETTING MODE>. Short-press MODE to scroll through the settings, and then scroll through
setting options using VOLUME +/−. Press and hold MODE to save your selections and exit the
menu.
a. Select a Group. Select a group number from 00–51.
Important: Belt packs must have the same group number to communicate.
b. Select an ID. Select a unique ID number.
• ID options: M, 01–09, S, or L
• One pack must always use the “M” ID and serve as the master pack for proper system
function. An “M” indicator designates the master pack on its OLED.
• Listen-only packs must use the “L” ID. You may duplicate ID “L” on multiple belt packs.
• Shared packs must use the “S” ID. You may duplicate ID “S” on multiple belt packs, but
only one shared pack may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used.
c. Confirm pack’s Security Code. Belt packs must use the same security code to work
together as a system.
BATTERY
The rechargeable Lithium-ion battery is installed in the device at shipment. To recharge the
battery, either 1) plug the USB charging cable into the device USB port or 2) connect the device to
the drop-in charger (PBT-XRC-55, sold separately). The LED in the top right corner of the device
will illuminate solid red while the battery is charging and will turn off once the battery is fully
charged. The battery charge time is approximately 3.5 hours from empty (USB port connection) or
approximately 6.5 hours from empty (drop-in charger). The belt pack may be used while charging,
but doing so may lengthen battery charge time.

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OPERATION
• LED Modes - LED is blue and double blinks when logged in and
single blinks when logged out. LED is red when battery charging in
progress. LED turns off when charging is complete.
• Lock - To toggle between Lock and Unlock, press and hold the
TALK and MODE buttons simultaneously for 3 seconds. “Lock”
appears on the OLED when locked. This function locks the Talk,
Mode, and Channel buttons, but it does not lock headset volume
control or the Power button.
• Volume Up and Down - Use the +and −buttons to control the
headset volume. “Volume” and a stair-step indicator display the belt
pack’s current volume setting on the OLED. You will hear a beep in
your connected headset volume is changed. You will hear a
different, higher-pitched beep when maximum volume is reached.
• Talk - Use the Talk button to enable or disable talk for the device.
“TALK” appears on the OLED when enabled.
»Latch talking is enabled/disabled with a single, short press of the
button.
»Momentary talking is enabled by pressing and holding the button
for 2 seconds or longer; talk will remain on until the button is
released.
»Shared users (“S” ID), can enable talk for their device with the
momentary talking function (press and hold while talking.) Only
one Shared user can talk at a time.
• Channel -Use the Channel button to toggle between the channels
enabled on the belt pack.
• Out of Range Tones - The user will hear three quick tones when the
belt pack logs out of the system, and they will hear two quick tones
when it logs in.
OPERATING MULTIPLE MICROCOM SYSTEMS IN ONE LOCATION
Each separate MicroCom system should use the same Group and Security Code for all belt packs
in that system. Pliant recommends that systems operating in proximity to one another set their
Groups to be at least ten (10) values apart. For example, if one system is using Group 03, another
system nearby should use Group 13.
Figure 1: Lock Indicator
Figure 2: Volume Setting
Figure 3: Talk Indicator
Figure 4: Channel Indicator

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MENU SETTINGS
The following settings are adjustable from the belt pack menu.
1. To access the menu, press and hold the MODE button for 3 seconds, until the screen changes to
<Setting Mode>.
2. Short-press the MODE button to scroll through the settings: Group, ID, Side Tone, Mic Gain,
Channel A, Channel B, and Security Code.
3. While viewing each setting, you may scroll through its options using the VOLUME +/−buttons;
then, continue to the next menu item by pressing the MODE button. See the Table below for
the available options under each setting.
4. Once you have nished your changes, press and hold MODE to save your selections and exit the
menu.
Setting Default Options Description
Group N/A 00–51 Coordinates operation for belt packs communicating
as a system. Belt packs must have the same group
number to communicate.
ID N/A M
01–09
S
L
Master ID
Full-Duplex ID Options
Shared
Listen-Only
Side Tone 5 1–5, Off Allows you to hear yourself while talking. Louder
environments may require you to enable your side
tone.
Mic Gain 1 1–8 Determines the headset microphone audio level being
sent from the microphone pre amp.
Channel A On On, Off
Channel B On On, Off
Security Code
(“SEC Code”)
0000 4-digit alpha-
numeric
code
Limits access to a system. Belt packs must use the
same security code to work together as a system.

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RECOMMENDED SETTINGS BY HEADSET
The following table provides recommended MicroCom settings for several common headset
models.
Headset Model Recommended Setting
Mic Gain
Headset with boom mic 1
Headset with lavalier mic 3

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DEVICE SPECIFICATIONS
Specification* PMC-2400XR
Radio Frequency Type ISM 2400–2483 MHz
Radio Interface GFSK with FHSS
Maximum Effective Isotropically
Radiated Power (EIRP)
400 mW
Number of Talk Channels 2
Antenna Detachable Type Dipole Antenna
Charge Type USB Micro; 5 V; 1–2 A
Maximum Full Duplex Users 10
Number of Shared Users Unlimited
Number of Listen Only Users Unlimited
Battery Type Rechargeable 3.7 V; 2,000 mA Li-ion eld-replaceable
battery
Battery Life Approx. 12 hours
Battery Charging Time 3.5 hours (USB cable)
6.5 hours (Drop-in charger)
Dimension 4.83 in. (H) × 2.64 in. (W) × 1.22 in. (D, with belt clip)
[122.7 mm (H) x 67 mm (W) x 31 mm (D, with belt clip)]
Weight 6.35 oz. (180 g)
Display OLED
* Notice about Specifications: While Pliant Technologies makes every attempt to maintain the accuracy of the information
contained in its product manuals, that information is subject to change without notice. Performance specifications included in this
manual are design-centered specifications and are included for customer guidance and to facilitate system installation. Actual
operating performance may vary. Manufacturer reserves the right to change specifications to reflect latest changes in technology
and improvements at any time without notice.
NOTE: This model complies with ETSI standards (300.328 v1.8.1)

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PRODUCT CARE AND MAINTENANCE
Clean using a soft, damp cloth.
CAUTION: Do not use cleaners that contain solvents. Keep liquid and foreign objects out of
the device openings. If the product is exposed to rain, gently wipe off all surfaces,
cables, and cable connections as soon as possible and allow unit to dry before storing.
PRODUCT SUPPORT
Pliant Technologies offers technical support via phone and email from 07:00 to 19:00 Central Time
(UTC−06:00), Monday through Friday.
1.844.475.4268 or +1.334.321.1160
[email protected]
Visit www.plianttechnologies.com for product support, documentation, and live chat for help. (Live
chat available 08:00 to 17:00 Central Time (UTC−06:00), Monday through Friday.)
RETURNING EQUIPMENT FOR REPAIR OR MAINTENANCE
All questions and/or requests for a Return Authorization Number should be directed to the
Customer Service department (customer[email protected]). Do not return any
equipment directly to the factory without rst obtaining a Return Material Authorization (RMA)
Number. Obtaining a Return Material Authorization Number will ensure that your equipment is
handled promptly.
All shipments of Pliant products should be made via UPS, or the best available shipper, prepaid and
insured. The equipment should be shipped in the original packing carton; if that is not available, use
any suitable container that is rigid and of adequate size to surround the equipment with at least
four inches of shock-absorbing material. All shipments should be sent to the following address and
must include a Return Material Authorization Number:
Pliant Technologies Customer Service Department
Attn: Return Material Authorization #
205 Technology Parkway
Auburn, AL USA 36830-0500

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LICENSE INFORMATION
PLIANT TECHNOLOGIES MICROCOM FCC COMPLIANCE STATEMENT
00004394 (FCCID: YJH-GM-900MSS)
00004445 (FCCID: YJH-GM-24G)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
FCC Compliance Information: This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired
operation.
IMPORTANT NOTE
FCC RF Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure
limits set forth for an uncontrolled environment.
The antennas used for this transmitter must be installed to provide a separation distance of at
least 5 mm from all persons and must not be co-located or operating in conjunction with any other
antenna or transmitter.

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CANADIAN COMPLIANCE STATEMENT
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-exempt RSS(s). (Specically RSS 247 Issue 2 (2017-
02). Operation is subject to the following two conditions:
• (1) This device may not cause interference.
• (2) This device must accept any interference, including interference that may cause undesired
operation of the device.
PLIANT WARRANTY STATEMENT
CrewCom®and MicroCom™products are warranted to be free from defects in materials and
workmanship for a period of two years from the date of sale to the end user, under the following
conditions:
• First year of warranty included with purchase.
• Second year of warranty requires product registration on the Pliant website.
Tempest®professional products carry a two-year product warranty.
All headsets and accessories (including Pliant-branded batteries) carry a one-year warranty.
The sole obligation of Pliant Technologies, LLC during the warranty period is to provide, without
charge, parts and labor necessary to remedy covered defects appearing in products returned
prepaid to Pliant Technologies, LLC. This warranty does not cover any defect, malfunction, or failure
caused by circumstances beyond the control of Pliant Technologies, LLC, including but not limited
to negligent operation, abuse, accident, failure to follow instructions in the Operating Manual,
defective or improper associated equipment, attempts at modication and/or repair not authorized
by Pliant Technologies, LLC, and shipping damage. Products with their serial numbers removed or
effaced are not covered by this warranty.
This limited warranty is the sole and exclusive express warranty given with respect to Pliant
Technologies, LLC products. It is the responsibility of the user to determine before purchase that
this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF
THIS EXPRESS LIMITED WARRANTY. NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED
RESELLER WHO SELLS PLIANT PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND.

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PARTS LIMITED WARRANTY
Replacement parts for Pliant Technologies, LLC products are warranted to be free from defects in
materials and workmanship for 120 days from the date of sale to the end user.
This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond
the control of Pliant Technologies, LLC, including but not limited to negligent operation, abuse,
accident, failure to follow instructions in the Operating Manual, defective or improper associated
equipment, attempts at modication and/or repair not authorized by Pliant Technologies, LLC, and
shipping damage. Any damage done to a replacement part during its installation voids the warranty
of the replacement part.
This limited warranty is the sole and exclusive express warranty given with respect to Pliant
Technologies, LLC products. It is the responsibility of the user to determine before purchase that
this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF
THIS EXPRESS LIMITED WARRANTY. NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED
RESELLER WHO SELLS PLIANT PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND.