Polar Electro DY395 User manual

CD239_ML_A5_v7_20230302.indb 1
2023/3/2 13:16
Multideck
Refrigerator
Instruction manual
Model •Modèle •Modell •Modello •Modelo •Malli:
DY395 DY396 DY397 DY398

Safety Instructions
•Position on a flat, stable surface.
•A service agent/qualified technician should carry out
installation and any repairs if required. Do not remove any
components or service panels on this product.
•Consult Local and National Standards to comply with the
following:
-Health and Safety at Work Legislation
-BS EN Codes of Practice
-Fire Precautions
-IEE Wiring Regulations
-Building Regulations
•DO NOT use jet/pressure washers to clean the appliance.
•DO NOT use the appliance outside.
•DO NOT use this appliance to store medical supplies.
•DO NOT allow oil or fat to come into contact with the plastic
components or door seal. Clean immediately if contact occurs.
•DO NOT store products on top of the appliance.
•Bottles that contain a high percentage of alcohol must be
sealed and placed vertically in the refrigerator.
•Always carry, store and handle the appliance in a vertical
position and move by holding the base of the appliance.
•Always switch off and disconnect the power supply to the unit
before cleaning.
•Keep all packaging away from children. Dispose of the packaging
in accordance with the regulations of local authorities.
•If the power cord is damaged, it must be replaced by a POLAR
agent or a recommended qualified technician in order to avoid
a hazard.
•Children should be supervised to ensure that they do not play
with the appliance.
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EN

•This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience or knowledge, unless they have been
given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
•Polar recommend that this appliance should be periodically
tested (at least annually) by a Competent Person. Testing
should include, but not be limited to: Visual Inspection,
Polarity Test, Earth Continuity, Insulation Continuity and
Functional Testing.
•POLAR recommend that this product is connected to a circuit
protected by an appropriate RCD (Residual Current Device).
Caution: Risk of Fire
•Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
•Warning: Do not use mechanical devices or other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
•Warning: Do not damage the refrigerant circuit.
•Warning: Do not use electrical appliances inside the food
storage compartments of the appliance.
Product Description
DY395 - POLAR Multideck Refrigerator 950mm DY396 - POLAR Multideck Refrigerator 1250mm
DY397 - POLAR Multideck Refrigerator 1550mm DY398 - POLAR Multideck Refrigerator 1850mm
Pack Contents
The following is included:
•POLAR Multideck Refrigerator and keys •Instruction manual
POLAR prides itself on quality and service, ensuring that at the time of packaging the contents are
supplied fully functional and free of damage.
Should you find any damage as a result of transit, please contact your POLAR dealer immediately.
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EN
Warning: Keep all ventilation openings clear of
obstruction. Unit should not be boxed in without
adequate ventilation.

Installation
Ventilation
•Locate the appliance in a dry place.
•Protect against direct exposure to sunlight
and sources of heat or draughts including
air currents such as radiators, fans, air
conditioning units and doors, etc.
•Install the appliance in a place with good
natural ventilation to increase ventilation
properties.
•Multidecks generate a considerable amount of
heat and, if operated in a small unventilated
room will quickly cause the room temperature
to become excessive. This could cause the
motor to overheat and possibly damage
the compressor. At the very least, such an
installation will cause the unit to use an
excessive amount of electricity.
•Poor ventilation / excessive heat can cause the
multideck to produce excessive condensation.
1. Remove the appliance from the packaging.
Make sure that all protective plastic film and
coatings are thoroughly removed from all
surfaces.
2. To optimize performance and longevity, ensure
a minimum clearance of 2.5cm is maintained
between the unit and walls and other objects,
with a minimum 20cm clearance on the top.
NEVER LOCATE NEXT TO A HEAT SOURCE.
Operation
Control Panel
•Plug the mains lead in to the socket and switch
on, then turn on product using the mains
switch (this will light up).
Digital Temperature Controller
Operation
1. Press and hold ibutton.
2. Press or button to modify and store the
displayed value.
3. Release ibutton to exit the adjustment and
store new set temperature
4.
Lighting
To turn on the display light press the Mbutton. To
turn off press the M button again.
Defrost
The cycle will take place periodically throughout the
day. It will display as def. The Customer is not
required to alter this at any point.
3. Set the brakes on the castors to keep the
appliance in position.
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Note: Not for use in vans or trailers, food
trucks or similar vehicles.
If the unit has not been stored or moved in
an upright position, let it stand upright for
approximately 12 hours before operation.
If in doubt allow to stand.
Note: Before using the appliance
for the first time, clean the
shelves and interior with soapy
water then dry well.
EN

Cleaning, Care & Maintenance
1. Before cleaning always disconnect the Multideck Refrigerator from the electricity supply.
2. Clean using either warm soapy water, or a suitable antibacterial cleaning agent, dry thoroughly before
reconnecting the electricity supply.
3. Do not use abrasive or corrosive cleaning agents.
Cleaning the Condenser
Your Polar Multideck Refrigerator will benefit from having the condenser cleaned at regular intervals, your
Polar service agent will be able to carry this out for you.
Troubleshooting
A qualified technician must carry out repairs if required.
Fault
Probable Cause
Solution
The appliance is not
working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug or lead is damaged
Replace Plug or Lead
Fuse in the plug has blown
Replace the fuse
Mains power supply fault
Check mains power supply
Poor refrigeration
performance
High ambient temperature
Ventilate room or area around Multideck
Poor ventilation
Increase air flow around multideck
Too much food in the Showcase
is preventing cold air circulating
Take out some food
Condenser needs to be cleaned
Consult a qualified Technician
Multideck is not level
Adjust position to level
Showcase is noisy
when turned on
Multideck is too close to a wall or
other object
Move position
Fault Code def
Defrost Cycle in progress
No action required
Fault Code HI
Internal temperature has risen
above set temperature.
Ensure all grills and ventilation are not
obstructed. Pull down the shutter for 1
hour. IF unit still reads HI call for service
Fault Code LO
Internal temperature has
dropped below set temperature
If this persists call for service
Fault Code E1
Air Probe Failure
Remove stock and switch off unit. Failure
to do so may further damage the unit.
Call for service
Fault Code E2
Failure has occurred to the
evaporator probe
Call for service
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Operating outside of the recommend temperature range and placing next to a heat source
will also increase the amount of ice and internal/external condensation. If external
condensation occurs wipe the surface down with a cloth.
Excessive ice will result in longer running times that will increase energy consumption and
increase the deterioration of components.

Technical Specifications
Note: Due to our continuing program of research and development, the specifications herein may be
subject to change without notice.
Model
Voltage
Power
Current
Capacity
(Litres)
Refrigerant
Dimensions
H x W x D mm
DY395
220-240V~
50Hz
13a
~4.5
549
R290
1950x950x670
mm
DY396
220-240V~
50Hz
13a
~4.5
731
R290
1950x1250x670
mm
DY397
220-240V~
50Hz
13a
~4.5
914
R290
1950x1550x670
mm
DY398
220-240V~
50Hz
13a
~4.5
1097
R290
1950x1850x670
mm
Operating Temperature
Range
Default Temperature
Setting
Defrost Interval
Default Setting
1-10 (°C)
3 (°C)
2 hrs
Note: For optimal performance and efficiency, please ensure to mind the net usable capacity (load limit) when
filling.
Impact of temperature settings on food waste:
In order to reduce food waste from decomposition or dehydration, this appliance should be operated in
its designated operating range.
Optimum temperature for food storage: 6°C
To order spare parts please contact your Polar Stockist:
https://www.polar-refrigerator.com/stockist
Minimum period of spares parts to be available:
Door handles, door hinges, knobs, dials and buttons, door gaskets, peripheral trays, baskets and racks
for storage, as appropriate to the appliance, will be made available to both end users and professional
users for a minimum of eight years after the last unit of the model is placed on the market. A broader
selection of parts will also be made available to Professional users for this period.
Model information can be found on the product database:
https://eprel.ec.europa.eu/screen/product/refrigeratingappliancesdirectsalesfunction
Model information can be found on the product:
The Model Identifier can usually be found on the inside wall and on the reverse of the unit.
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EN

Electrical Wiring
POLAR appliances are supplied with a 3 pin BS1363 plug and lead.
The plug is to be connected to a suitable mains socket.
POLAR appliances are wired as follows:
•Live wire (coloured brown) to terminal marked L
•Neutral wire (coloured blue) to terminal marked N
•Earth wire (coloured green/yellow) to terminal marked E
This appliance must be earthed.
If in doubt consult a qualified electrician.
Electrical isolation points must be kept clear of any obstructions. In the event of any emergency
disconnection being required they must be readily accessible.
Disposal
EU regulations require refrigeration product to be disposed of by specialist companies who remove or
recycle all gasses, metal and plastic components.
Consult your local waste collection authority regarding disposal of your appliance. Local authorities are
not obliged to dispose of commercial refrigeration equipment but may be able to offer advice on how to
dispose of the equipment locally.
Alternatively call the POLAR helpline for details of national disposal companies within the EU.
Compliance
The WEEE logo on this product or its documentation indicates that the product must
not be disposed of as household waste. To help prevent possible harm to human
health and/or the environment, the product must be disposed of in an approved and
environmentally safe recycling process. For further information on how to dispose of
this product correctly, contact the product supplier, or the local authority responsible for
waste disposal in your area.
POLAR parts have undergone strict product testing in order to comply with
regulatory standards and specifications set by international, independent,
and federal authorities.
POLAR products have been approved to carry the following symbol:
All rights reserved. No part of these instructions may be produced or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without the prior written permission of POLAR.
Every effort is made to ensure all details are correct at the time of going to press, however, POLAR reserve the right to
change specifications without notice.
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UK
[phone]
EN

http://www.polar-refrigerator.com/