Polaris NRX EVO 250 User manual

REF: NRXEVO250221208
393 Flemington Road,
North Melbourne
Victoria 3051
AUSTRALIA
Tel: [phone] Fax: [phone]
e-mail: [email protected]
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Business Phone - User Guide

1. INSTALLATION
2. OPERATION
2.1 Dialling
2.2 ToneorPulseOption
2.3 MixedModeDialling
2.4 ProgrammingTheMemoryButtons
2.5 MemoryDialling
2.6 Privacy(MutingtheMicrophoneduringConversation)
2.7 Modem/DataConnectionSocket
2.8 MessageWaiting
2.9 PauseButton
2.10 RecallFacility
2.11 LastNumberRedial
2.12 AdjustableRingingVolume
2.13 AdjustableRingingTonePitch
2.14 DualHeadsetFacility
2.15 HeadsetAutoAnswer
2.16 ReceiverVolume
2.17 HeadsetStand(Option)
2.18 HearingAidCompatibility
3. WALL MOUNTING THE UNIT
4. PRODUCT COMPLIANCE
5. WARRANTY
Number Keypad
Tone Button
Headset Button
Ringer/MWI Indicator
Wall Mount Tab
Program Button
Redial/
Pause Button
Mute Button
Contents
The layout of your NRX EVO 250
1
Recall Button
Digital Volume Control
12
ABC
3
DEF
6
MNO
5
JKL
4
GHI
8
TUV
7
PQRS
9
WXYZ
0
Memory Buttons
Headset Mic
TX Volume
HICOM
Sensitivity
(LOW/HIGH)
HICOM SENS.
LOW / HIGH
HEADSET MIC
TX VOLUME
90V MWI
SW4

3
1. INSTALLATION
Connect the small plug of the telephone line cord to the
socket at the back of the unit and the other plug to the
telephonesocketatthewall.
After connecting the telephone to the line socket, the
handset should be lifted to check dial tone is being
received. If the handset is not lifted, the telephone will
take about 15 seconds to power up during which time
anyincomingcallswillnotringtheunit.
2. OPERATION
2.1 Dialling
Lift the handset and dial the number. The telephone is
pre-setattonemode.
Toterminateaphonecall,simplyreplacethehandset.
Connectoneendofthecoilcordtothehandsetandthe
other end to the socket located on the bottom of the
phone.Replacethehandsetontothephone.
NOTE: You will need to remove the wall mount bracket
togetaccesstothissocket.
Installation & Operation
2.2 Tone or Pulse Option
(New Zealand - See product compliance)
Tofindoutwhetheryouareonadigitalexchangethat
accepts tone dialling, locate switch number 1 which
is the TONE/PULSE switch inside the switch
compartment of the unit. First try dialling out with the
switch in the TONE position. If this is unsuccessful,
switchbacktothePULSEposition.
2.3 Mixed Mode dialling (how to switch from
pulse to tone in mid-call)
Even if your local exchange only allows pulse
dialling, there may still be occasions when you need
tone dialling. For instance, when you call into a
bank's computer system, you may be asked to enter
numbercodes.Youcanonlydothis if yourtelephone
sendsouttoneswhenyoupressthekeypad.
The TONE button helps you make change over from
pulsetotonediallinginthemiddleofacall.
What you do: Pulse-dial the telephone numbers
you require. When you are connected, press the
"TONE" button you require. (Pulse-dialling is not
available in New Zealand)
2
Operation
What you do: Dial the rest of the number sequence.
Whatyouhear: Eachnumberyoudialemitsatone.
When the handset is replaced, the unit goes back to
pulse dialling.
2.4 Programming Memory Buttons
There are 3 memory buttons on the NRX EVO 250,
which can be used to store your frequently used or
important telephone numbers. The following is an
exampleofstoringanumberinoneofthelocations:-
1.Liftthehandsetorpressthe‘HEADSET’buttononce.
2.Pressthe‘PROGRAM’button.
3.Enterthetelephonenumberforstoring.
4.Pressthe‘PROGRAM’button.
5. Select one of the direct memory locations for storing
thenumberatthatlocation
5.Repeatsteps 2to4for successivelystoringmorethan
one telephone number. When all numbers have been
storedreplacethehandset.
The memory button programming can be enabled and
disabled by switch number 3 (SW3) inside the switch
compartmentoftheunit.
2.5 Memory Dialling
To dial a telephone number that has been stored in
oneofthedirectmemorylocations:-
1.Liftthehandsetorpressthe‘HEADSET’button.
2. When you hear the dial tone, press one of the
memory location buttons for dialling from that
memory.
2.6 Privacy (Muting the Microphone during
Conversation)
During a telephone conversation, you may switch off
themicrophoneinthehandsetbypressingtheMUTE
button on the telephone base. The mute LED will be
lighted to indicate that the microphone is muted and
theparty,onthe otherendofthe telephonelineinnot
able to hear your conversation. Press the MUTE
button again to release the Mute function and the
LEDwillbeoff.
Alternatively, you may also press the MUTE button
onthehandset. AslongasthehandsetMUTEbutton
is pressed, the microphone mute function is
activated. Releasing the handset MUTE button will
re-enablethemicrophoneforconservation.
12
ABC
3
DEF
6
MNO
5
JKL
4
GHI
8
TUV
7
PQRS
9
WXYZ
0

2.7 Modem/Data Connection Socket
The NRX EVO 250 has two (2) sockets marked
‘MODEM’, which allows the user to connect an extra
telephone,modemorfaxmachinetothetelephoneline.
These sockets are located at the back of the base
cabinet.
2.8 Message Waiting
The NRX EVO 250 has built in message waiting
indicators that are compatible with most types of PABX
with such a facility. Different types of message waiting
signalcanbeprogrammedintothetelephoneusingthe
followingprocedure:
90VDC-LiftHandsetthenenter:
[PROGRAM][REDIAL][0][PROGRAM][*]
The telephone is supplied set to the default setting of
MWI-90VDC.TheSW4'90VMWI'switchlocatedinthe
switch compartment should always be set to ON for all
MWIoptions.
POLARITYREVERSAL-Lifthandsetthenenter:
[PROGRAM][REDIAL][1][PROGRAM][*]
Tosetlineconfiguration-LiftHandsetthenenter:
[PROGRAM][REDIAL][0000][REDIAL][[n][#]
5
Operation
n=0 - B Line is low
n=1-BLineishigh
HIPATH/HICOM-Lifthandsetthenenter:
[PROGRAM] [REDIAL] [3] [PROGRAM] [*]
Also switch Hicom Sensitivity switch on the base of
the telephone to left ‘Low’. At all other times this
should be switch to the right ‘High’.
MD 110 - Lift handset then enter:
[PROGRAM] [REDIAL] [4] [PROGRAM] [*]
AT & T/ALCATEL - Lift handset then enter:
[PROGRAM] [REDIAL] [5] [PROGRAM] [*]
2.9 Pause Button
If the NRX EVO 250 is being connected to a PABX
system which requires the dialling of an additional
digit (most commonly digit "9"), a pause may be
required for accessing the external telephone line.
ThePAUSEkeymaybeusedforprovidingthepause
period of about 2 seconds waiting for this dial tone
afterthefirstdigithasbeendialled.Thiswillbestored
in the Last Number Redial memory and be
automatically inserted in the number when the
'REDIAL’buttonisused.
4
Operation
2.10 Recall Facility
TheNRXEVO250 has a Recall facilitywhichisusedto
access network/PBX services. TheTBR timing can be
adjustedbythefollowingprocedure.
Lifthandsetthenenter:
[PROGRAM][REDIAL][n][PROGRAM][RECALL]
NOTE:TBRTimingcanbesetbyalteringthevalueofn.
n=1(100ms) n=2(200ms)etc.upto600ms
Thetelephonedefaultsettingisn=1(TBR100ms)
2.11 Last Number Redial
If you dial a number and find it is engaged or there is no
reply, replace the handset. The number will be retained
inthememoryuntilyoudialadifferentnumber.
Whattodo: Liftthehandset
Pressthe'REDIAL’button
2.12 Adjustable Ringing Volume
On the right of the unit is a switch, this adjusts the
ringingvolumeofincomingcalls.From lefttoright ithas
threepositions:off,lowandhigh.Movetheswitchtothe
positionyourequire.Inadditiontotheringingtonethere
is a Ring Indicator Lamp on the unit that will flash
when the telephone is ringing as a visual indication.
The Ringer Switch does not control this Ring
IndicatorLamp.
2.13 Adjustable Ringing Tone Pitch
On the right of the unit, there is also a switch that
adjusts the ringing pitch of incoming calls. From left
to right it has three positions: low, medium and high.
Movetheswitchtothepositionyourequire.
2.14 Dual Headset Facility
The NRX EVO 250 comes fitted with two headset
ports. These are located on the left side of the
cabinet and allow a supervisor headset to also be
connect to the phone for training or monitoring
purposesifrequired.
PAUSE

7
Operation
The ‘HEADSET’ button enables you to use the
telephone without lifting the handset. Connect a
headset and simply press the ‘HEADSET’ button
oncetoconnecttotheline. Pressingthe‘HEADSET’
button again will disconnect the telephone line and
terminatethecall.
During a headset (handsfree) conversation, lifting
the handset will switch the unit to the handset mode.
Theheadset will be disabled and thehandsetshould
be used for conversation instead. The headset
mode will be activated again by pressing the
‘HEADSET’buttonandreplacingthehandset.
The NRX EVO 250 is designed to work with a wide
variety of different headsets. The headset
microphone sensitivity can be adjusted via a rotary
controllocatedonthebaseoftheunit.
2.15 Headset Auto Answer
The NRX EVO 250 has an auto answer facility which
can be activated by switch SW6 located in the base
of the unit. When this switch is set to on and a
headset is connected, the phone will automatically
answer any new calls and connect them to the
headset.
6
Operation
2.16 Receiver Volume
It is possible to adjust the receiver volume on the
telephone handset by pressing the volume
buttons.
2.17 Headset Stand (Option)
TheNRX EVO 250 is fitted with aheadsetstandsocket
at the back of the telephone. An optional NRX EVO
headset stand can be purchased that when fitted not
onlyprovidesaconvenient place tostoreyourheadset,
but also gives light indication of when the telephone is
ringingand‘InUse’.
2.18 Hearing Aid compatibility
Thehandsetreceiverishearingaidcompatible.
- When you are on the telephone, you sometimes
need to put the handset down for a moment.
Thereis aspecialhookattheback(top)oftheunit
so that you can hang the handset on the unit,
when it is wall-mounted, without terminating the
call.
Ifyouwishto increasetheangleofthetelephonewhen
used on a desk, the wall mount bracket can also be
fittedandusedforthispurpose.
3. WALL-MOUNTING THE UNIT
The NRX EVO 250 can be wall mounted using the
wall mount bracket installed on the bottom of the
unit.
- Dismountthewallmountbracketfromtheunit.
- Placing the wall mount bracket on the required
positiononthewall
- Drill two holes on the wall according to the
distanceasmarkedbytwomountingholes.
- Install the two screws supplied with the unit in
thewall.
- Re-install the wall mount bracket to the bottom
cabinetforthewallmountposition.
- Position the wall mount slots on the bracket of
the unit over the two screws on the wall. Pull
downandlockintoplace.
- Beneaththeearpiecesectionofthecradleyou
will find a small tab. Pull this up to form the
hookforthehandset.

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4) Discontinued models under warranty will be
replacedwithasimilarormorefeaturedtelephone.
5) We reserve the right to charge for items
considered to be chargeable under fair wear and
tear.
6) User misuse or any modification carried out to the
NRX EVO telephone by the customer is not
considered a manufacturing fault or component
defect.Thereforeitisnotcoveredbythewarranty.
7)Accidental damage such as liquid spillage or user
damage will not be covered under the terms of the
warranty.
8) When returning the telephone please ensure you
fully complete the returns authorisation form, failure
todosocouldcauseyouunnecessarydelay.
Thetermsofthiswarrantydonoteffectyourstatutory
rights.
Warranty applies to Australia and New Zealand
customers only.
4. PRODUCT COMPLIANCE
PTC200 General Warning
1. The grant of a Telepermit for any item of terminal
equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for
connection to its network. It indicates no endorsement
of the product by Telecom, nor does it provide any sort
ofwarranty.Aboveall,itprovidesnoassurancethatany
item will work correctly in all respects with another item
of Telepermitted equipment of a different make or
model, nor does it imply that any product is compatible
withallofTelecom'snetworkservices.
PTC200: 1996 5.4.1 (2) General (decadic signalling)
2.Thisequipmentmustnotbeprogrammedfor decadic
(pulse) dialling because its characteristics are
incompatible with the telephone exchanges in New
Zealand. DTMF (tone) dialling is considerably faster
andisfullycompatible.
PTC200 10.7.2 (3b) Modem Port
3. Telepermitted equipment only may be connected to
the modem port. The modem port is not specifically
designed for 3-wire connected equipment that may not
Product Compliance
respond to incoming ringing when attached to this
port.
PTC200 7.5.2 (3) (4) Ringer Sensitivity
1. This device may be subject to ringing or bell tinkle
when certain other devices are connected to the
same line. If this occurs, the problem should not be
referredtotheTelecomFaultsService.
8
Warranty
5. WARRANTY
Polaris Communications have built the NRX EVO 250
telephone to a high standard. Our warranty reflects our
belief that during it’s working life you should not
experienceanymechanicalfailures.
However,ontherareoccasionabreakdownoccurs,the
NRXEVOtelephoneiscoveredbyafiveyearwarranty.
Polaris Communications will at all times use a sensible
and supportive attitude towards warrantable returns,
workingwithyouinidentifying‘nofaultfound’.
Thefollowingtermsandconditionsapply:
1) Where we find a genuine warranty failure, Polaris
Communications will replace the faulty instrument with
aone-for-onereplacement.
2) It is the responsibility of the user to return the faulty
telephone to Polaris Communications. We ask you to
cover this cost and we will return your replacement
telephoneatourexpense.
3) We reserve the right to repair the faulty item or
replaceitwithasimilartelephoneofthesamemake.

Faultyunitsshouldbereturnedtoourservicecentreatthefollowingaddress,
SERVICECENTRE
393FlemingtonRoad
NorthMelbourne
VIC 3051
AUSTRALIA
PolarisCommunication’sfullliabilitywillextendtothecostofrepairorcompletereplacementofthereturneditemonly.
Warranty
10