Polaroid CandyPlay 3D-FP-PL-2004-00 User manual

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www.polaroid3d.com
3D-FP-PL-2004-00
3D Pen
User Guide

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CONTENTS
FAQs and Troubleshooting 18
Certications and Compliance 17
Manufacturer’s Guarantee 16
Stencil Library 15
Candy Cartridge Rells 12
How To Create Your Own Candy 11
Cleaning 9
How To Use 8
Technical Specications 7
Safety Instructions 7
Introduction 3
Box Contents 4
Operating Instructions 5
Product Features 6

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INTRODUCTION
The following User Guide will provide you with all of the information you will need to know
to get you started with your Polaroid CandyPlay 3D Pen.
It will guide you through how to use your pen, starting from getting it out of the box and
setting up, right through to creating amazing and unique 3D candies to impress your friends
and family with, and then how to properly clean your pen and reassemble it correctly.
Within this User Guide you can also nd information and ingredients for all of the six tasty
avours of Candy Cartridge Rells, Strawberry, Grape, Lemon, Apple, Orange and Cola.
The Polaroid 3D team hope that you have many happy hours drawing, and creating with
your Polaroid CandyPlay 3D Pen and enjoy eating your yummy homemade candies! If
you have any questions or queries to do with your pen, please don’t hesitate to contact
us via polaroid3d.com/contact where a member of the team will be happy to assist you.

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1 x Polaroid CandyPlay 3D Pen and Holder
1 x 1.5m / 4.9ft USB C Power Cable
(USB Power Adapter not included)
1 x Quick Start Guide
4 x Candy Cartridges (Strawberry Flavour)
1 x Finishing Cartridge
BOX CONTENTS

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Candy Cartridge
Loading Point
USB Cable
Entry Point
Nozzle
LED Indicator
Light
Start Button
Removable
Nozzle Cover
Removable
Back Panel
Power/
Retraction
Button
OPERATING INSTRUCTIONS
A 5.0 Volt DC,
2 Amp (minimum)
power adapter
(5.0VDC 2.0A)
MUST be used.
The Candy will
extrude from here.
Press the ‘Power/
Retraction Button’ to turn
the pen on and o󰀨.
Candy Cartridges are inserted
into the pen here.
Manual Extrusion: press
and hold to extrude Candy
from the nozzle, and
release to stop.
Auto Extrusion: click once
to start extruding Candy
from the nozzle, and click
again to stop.
DO NOT TOUCH!
When ready to use,
the nozzle will
be hot.
Red light indicates the
pen is heating up.
Blue light indicates the
pen is ready to use.

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PRODUCT FEATURES
•Simple to use, with one click to start and stop.
•Removable parts for easy cleaning.
•Stylish, ergonomic design for a natural positioning in the hand.
•Designed for both right and left-handed users.
•Manual or Automatic extrusion.
•Works with the Polaroid Candy Cartridges, available in 6 fantastic sugar-free colours and
avours: Strawberry, Orange, Lemon, Apple, Grape and Cola.
•4 FREE Strawberry avour Candy Cartridges included with your CandyPlay 3D Pen.
•‘Finishing Cartridge’ included to maximise Candy usage.
•LED light indicators to tell you when your pen is heating up and when it is ready to use.
•Easy-ip Loading Point opening for insertion of Candy Cartridges.
•Automatic retraction of the piston for easy Candy Cartridge replacement.
•Powered via a USB C connection.

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SAFETY INSTRUCTIONS
WARNING
WARNING - BURN HAZARD: Parts of this product get very hot during use
(approx. 100°C / 212°F). DO NOT touch the tip of the pen, the surrounding
area (where you see this sign ), or the melted Candy as it could cause
a BURN .
Before storage always allow the product to completely cool after use.
This product
IS NOT A TOY.
This product is suitable for ages 14+ unless under adult supervision.
Please read this Quick Start Guide carefully before use.
If switched on, always put the pen back in its holder when not drawing.
TECHNICAL SPECIFICATIONS
CandyPlay 3D Pen
Model No.
Power Requirement
Pen Size
Rells
USB Cable
Guarantee
Safety
3D-FP-PL-2004-00
A 5.0 Volt DC, 2 Amp (minimum) power adapter
(5.0VDC 2.0A) MUST be used. IMPORTANT: Using an
incorrect power adapter will result in the Pen not working
correctly.
195 (l) x 37 (w) x 29 (d) mm
7.67 (l) x 1.45 (w) x 1.14 (d) inch
Polaroid Candy Cartridges (3D-FL-PL-2505-00,
3D - FL- PL-25 0 6 - 0 0, 3D- FL- PL-2507- 00, 3D -FL- PL-2508 - 00,
3D -FL- PL-2509 - 00, 3D -FL-PL-2510 - 00, 3 D - FL- PL-25 0 4 - 0 0).
Type-C to USB-A 1.5m / 4.9ft
12 Month Manufacturer’s Guarantee (this may di󰀨er by state/
country according to minimum statutory requirements).
Auto Turn-o󰀨 after 8 mins, for added safety.

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1. Use the USB cable provided to connect to a 5.0 Volt DC, 2 Amp (minimum) power adapter
(5.0VDC 2.0A).
2. Press the Power button ( ). The LED Indicator light will show red to indicate that the Polaroid
CandyPlay 3D Pen is heating up.
3. Once the LED Indicator light turns blue, the 3D pen is heated to the correct temperature and is
ready to use.
Inserting a Candy Cartridge
1. Open up the Candy Cartridge Loading Point ( ).
2. Insert the Candy Cartridge into the Loading Point lengthways. Insert
the Candy as a diamond shape, with a long corner edge placed in
rst (see illustration).
3. The Candy Cartridge should easily slot into the Loading Point. If it
does not, do not force it, remove the Candy Cartridge, ensure you
are inserting it as illustrated and try again.
4. Once the Candy Cartridge has slotted into the Loading Point, close
the cover.
Note: When using the pen for the rst time, or after cleaning, two
Candy Cartridges will need to be inserted before any Candy will be extruded.
How to draw
1. Press the Start button ( ) and the Piston inside the pen will slowly start to push the Candy
Cartridge through the heated Nozzle and you will then see it start to extrude.
2. To stop the Candy extruding, press the Start button ( ) again.
3. We recommend drawing onto grease proof paper or baking/parchment paper.
4. Once the Candy Cartridge being used has nished, the Piston will automatically retract to allow
you to insert another Candy Cartridge.
Note: Once a Candy Cartridge has been inserted into the Loading Point and the piston has started,
it cannot be removed.
Using the Finishing Cartridge
1. The Finishing Cartridge should be used, when you have nished creating your design, before
cleaning, or when you wish to change the Candy avour, in order to push through any remaining
Candy.
2. Insert the Finishing Cartridge into the pen as you would insert a Candy Cartridge. Press the
Start button ( ) to push the remaining Candy through the heated Nozzle.
3. Once all the Candy has been extruded, the Piston will automatically retract.
4. To remove the Finishing Cartridge, please wait until the pen has completely cooled and then
remove the Nozzle (see steps 1 to 3 of ‘Cleaning’). The Finishing Cartridge will be held in
the Nozzle by the residual Candy. Carefully place into boiling water, with the Nozzle pointing
upwards, and leave for between 2 and 5 minutes, allowing the Candy to dissolve. Then use
a heat resistant utensil to remove the Nozzle from the boiling water. The Finishing Cartridge
should now be easily removed from the Nozzle. If not, repeat as necessary.
HOW TO USE

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Take the white internal
Candy Chamber out of the
pen.
5
Slide the red Piston out,
using the teeth to remove.
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The Polaroid CandyPlay 3D Pen MUST be cleaned thoroughly before the rst use and again after
every use.
Note: Before taking the Polaroid CandyPlay 3D Pen apart, leave it for at least 10 minutes to
completely cool, after it has been turned o󰀨.
Remove the red Back Panel
of the pen.
Taking apart the Polaroid CandyPlay 3D Pen for cleaning
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Insert the Nozzle into the
base of the Pen Holder and
twist 45 degrees clockwise.
The Nozzle will remain in
the Holder when you pull the
pen away.
45 degrees
clockwise
2
Twist the Nozzle Cover 45
degrees anti-clockwise from
the symbol to the symbol
and then gently pull to remove it.
1
45 degrees
anti-clockwise
Remove the Nozzle and the
plastic tube from the Holder.
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CLEANING

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1. To remove any residual Candy from the Nozzle, place it in hot water and leave for several
minutes, allowing the Candy to dissolve. Then use a heat resistant utensil to remove the Nozzle
from the hot water. Repeat as necessary until completely clean.
2. Ensure only the parts labelled in green on the following image are cleaned thoroughly. DO NOT
clean the parts labelled in red, as these contain electrical components that will be damaged if
they come into contact with water, which would invalidate your Guarantee.
3. Ensure all parts are completely dry before reassembling the pen.
Reassembling the Polaroid CandyPlay 3D Pen
To reassemble the pen, follow the 6 steps from ‘Taking apart the Polaroid CandyPlay 3D pen for
cleaning’ but in reverse order.
Note: Before inserting a Candy Cartridge, press and hold the Retraction button for 2 seconds.
Parts that need cleaning
HOW TO CLEAN
*These parts contain electrical components that will be damaged if they come into contact with water,
which would invalidate your Guarantee. To clean, wipe plastic parts only with a damp cloth.
Candy Chamber
Piston
Nozzle
Nozzle Cover
Finishing
Cartridge
Removable Back Panel
Pen
DO NOT SUBMERGE
THESE PARTS IN
WATER*
Do NOT Clean Clean
These parts require
cleaning after
every use.
Do not put in the
dishwasher.

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HOW TO CREATE YOUR OWN CANDY
You don’t need to be an experienced sweet maker to start creating your own unique Candy!
Simply follow the steps below to create tasty, stunning creations that will wow family, friends and
colleagues!
For best results, draw directly onto grease proof paper or baking/parchment paper.
Using a template design (please visit
polaroid3d.com/candy-play-pen-stencils for a
selection of sample templates to get you started), simply
place underneath a standard sheet of grease proof
paper or baking paper/parchment paper and trace your
design to easily create your very own edible Candies.
With 6 avours to choose from, you can add unlimited
detail and personalisation.
For something even more unique, why not include a lollipop
stick in your design to create your own lollipop creations!
Starting Out
Once you have mastered the art of making your own
candies using templates, why not try creating your own
designs!
Either draw your designs onto paper and trace them
using greaseproof or baking paper/parchment or
free-draw!
Make your own lollipops, cake toppers or sweets for
your friends!
If you’ve managed to get to grips with the above
techniques, why not become an expert Candy maker by
using the CandyPlay 3D Pen to create three-dimensional
models, treats or gifts!
Simply draw your designs in parts and use the Pen to join
the parts together.
Check out our YouTube channel (Polaroid3D) for tutorial
videos on how to create your own candies using this
technique.
Next Level
Becoming an Expert

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CANDY CARTRIDGE REFILLS
The Polaroid CandyPlay 3D Pen is compatible
with the Polaroid Candy Cartridges, available
in 6 vibrantly coloured tasty avours including
Pink Strawberry avour, Yellow Lemon avour,
Orange Orange avour, Purple Grape avour,
Green Apple avour and Brown Cola avour.
The Candy rells are available in boxes of 40
(10 x packs of 4) for each avour and a multi
pack box of 48 (3 x packs of 4 of each avour).
All Polaroid Candy Cartridges are sugar-free
with natural avourings.
Ingredients: Isomalt,
Natural avouring,
Aspartame (E951), Fruit
and Vegetable juice
concentrate (Carrot and
Blackcurrant).
Ingredients: Isomalt,
Natural orange
avouring, Aspartame
(E951), Annatto extract
(E160b).
3D-FL-PL-2505-00
40 x Strawberry avour Candy Cartridges (Pink)
3D-FL-PL-2506-00
40 x Orange avour Candy Cartridges (Orange)

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3D-FL-PL-2509-00
40 x Grape avour Candy Cartridges (Purple)
3D-FL-PL-2507-00
40 x Lemon avour Candy Cartridges (Yellow)
3D-FL-PL-2508-00
40 x Apple avour Candy Cartridges (Green)
Ingredients: Isomalt,
Aspartame (E951),
Natural avourings with
other natural avourings,
Beta-carotene (E160a).
Ingredients: Isomalt,
Natural avouring,
Aspartame (E951),
Chlorophyllin copper
complex (E141ii).
Ingredients: Isomalt,
Natural avouring,
Aspartame (E951), Fruit
and Vegetable juice
concentrate (Carrot and
Hibiscus).
CANDY CARTRIDGE REFILLS

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3D-FL-PL-2504-00
48 x mixed avour Candy Cartridges
(8 x Strawberry, Orange, Lemon, Apple, Grape, Cola)
3D-FL-PL-2510-00
40 x Cola avour Candy Cartridges (Brown)
multi
pack
Ingredients: Isomalt,
Natural avouring,
Aspartame (E951),
Sulphite ammonia
caramel (E150d).
Ingredients: Isomalt,
Natural avouring
with other natural
avourings, Aspartame
(E951), Colours Fruit
and Vegetable juice
concentrate
(Carrot, Hibiscus and
Blackcurrant), Annatto
extract (E160b),
Beta-carotene (E160a),
Sulphite ammonia
caramel (E150d),
Chlorophyllin copper
complex (E141ii).
CANDY CARTRIDGE REFILLS

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Whether you are a beginner, intermediate or an expert, there is something for everyone to make
with the Polaroid CandyPlay 3D Pen. You can download and print lots of di󰀨erent stencils from our
website and start creating your own amazing 3D candies!
Templates can be found on our website: polaroid3d.com/en/candy-play-pen-stencils/
STENCIL LIBRARY

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MANUFACTURER’S GUARANTEE
The manufacturer guarantees this pen against any defects in both material and workmanship for
a period of 12 months (unless minimum statutory requirements state otherwise) from the date of
purchase. It is based on fair use with regular maintenance and excludes normal wear and tear.
Should any defect(s) be discovered, please rst visit our online troubleshooting support page at
polaroid3d.com/support. However, if a problem occurs during the 12-month period that cannot
be rectied remotely or on site by the manufactures technical team then you may be requested to
return the pen. The following information outlines the process you must follow in order to return your
pen for repair.
Your serial number and proof of purchase will be required in order to process your claim.
Please ensure you include a copy of your sales receipt when you return the product.
A Simple Return Process
1. Contact the manufacturer’s customer service team by visiting polaroid3d.com/contact. If a
return is required, you will be provided with a Returns Transfer Number (RTN) or advised to return
to point of purchase.
2. Clearly write the RTN on the outside of the box or packaging, next to the shipping label (where
applicable). The manufacturer will not be responsible for non-traceable packages or packages sent
without a valid RTN on the outside of the packaging.
3. Once your item arrives, the technical team will review and either repair or replace the item.
Please note: If upon return and inspection your product is deemed not faulty or to have been damaged
due to misuse or negligence you may be liable for any associated shipping and handling costs.
All implied guarantees, including any implied guarantee of tness for any particular purpose, are
limited in duration to 12 months from the date of original purchase. In no event will the manufacturer
be responsible for consequential damages resulting from the use of this product.
The above limitation or exclusion may not apply to you to the extent that applicable law may not
allow the limitation or exclusion of liability for incidental or consequential damages.
Using third party products with this pen without the express permission of the manufacturer may
invalidate this guarantee in the event of damage subsequently being caused to the pen.
Tampering with the pen in any way may invalidate the guarantee. Please contact the manufacturers
technical team if you have any enquiries.
AFTER SALES SUPPORT
The manufacturer has a dedicated team of specialists that are available to help with any issues or
questions you may have regarding your Polaroid CandyPlay 3D Pen. Please contact our team via
the contact form at polaroid3d.com/contact.
MAINTENANCE
Your Polaroid CandyPlay 3D pen must be cleaned thoroughly before the rst use and again after
every use.
Please note: Before taking your pen apart, leave it for at least 10 minutes to completely cool, after
it has been turned o󰀨.

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CERTIFICATIONS AND COMPLIANCE
The Polaroid CandyPlay 3D Pen is compliant under the following applicable EU certications:
FCC: The FCC Declaration of Conformity or the FCC mark is a certication mark employed
on electronic products manufactured or sold in the United States which certies that the
electromagnetic interference from the product is under limits approved by the Federal
Communications Commission.
Proposition 65: (Safe Drinking Water and Toxic Enforcement Act of 1986) requires products
to be clearly marked with warning signs if they include any chemicals which have been
deemed to potentially cause cancer, birth defects or other reproductive harm. This product
has been tested and does not contain any chemicals which require this warning mark.
CE Marking: Following all of the above required legislation and certication enables each of
the Polaroid CandyPlay 3D Pens to proudly carry the CE Mark which conrms that they have
been approved under each of these Directives.
UKCA Marking: The UKCA (UK Conformity Assessed) marking is a new UK product marking
that is used for goods being placed on the market in Great Britain (England, Wales and
Scotland). It covers most goods which previously required the CE marking.
RoHS Directive 2015/863/EU: This is the Restriction of Hazardous Substances Directive. Its
purpose is to restrict the use of hazardous materials in the manufacture of various types of
electronic and electrical equipment. Each individual component of the equipment has been
tested in order to ensure that the Polaroid CandyPlay 3D Pens are approved under this
Directive.
WEEE Directive: The Polaroid 3D Pen team is WEEE compliant in all applicable EU
countries in which the product is supplied. This ensures that responsibilities are fullled in
regards to the electronic waste that is generated through the sale of the Polaroid 3D pens
and consumables within this territory.
Green Dot Packaging Waste Directive - 94/62/EC: This directive ensures that manufacturers
whose products use packaging are responsible for either recovering their own packaging
waste, or contributing to the cost of recovery and recycling of such waste. The Polaroid
3D team is registered and compliant against this directive across the applicable European
countries.

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Customer feedback on our CandyPlay 3D Pen has been extremely positive. If however
you are experiencing any challenges, please take a look at our FAQs and Troubleshooting
questions below or check our tutorial videos.
What is the power requirement for the pen?
The Pen can be powered either by plugging the USB cable into a suitable USB power adapter
which then plugs directly into the wall or by using an adequate power bank. Both of these must
be a 5.0VDC – 2.0A source.
Do I need to keep the Start button pressed when loading a new Candy Cartridge?
No, you do not need to keep the Print button pressed when loading a new Candy Cartridge.
To load a new Candy Cartridge, rstly make sure the Pen is turned on and the LED light is blue.
Then place the Candy Cartridge into the Loading Point, ensuring that you insert it in a diamond
shape, with a long corner edge going in rst. When you are using the Pen for the rst time, you
will need to insert two Candy Cartridges, close the Loading Point and then simply press the Start
button once and the Piston will then push the Candy Cartridge through the Pen automatically.
The light on my Pen doesn’t light up.
Please ensure that the power supply that you are using is 5.0VDC – 2.0A. If it is any less than
this then there is insu󰀩cient power being drawn into the Pen. Please also ensure that the power
supply that you are using is not an Apple iPhone charger block as these do not have enough
power to power the Pen.
If you have conrmed that you are using the correct power supply and the Pen is still not working,
please try using an alternative power source (power bank, USB power adapter etc.) to ensure
that this isn’t the cause of the challenge.
If the Pen still does not work then please double check that the cable is inserted into the top of
the Pen correctly and if so, that by moving it around inside the tting in the top of the Pen you still
do not see the light come on at all.
If none of the above resolves the situation then please contact the Polaroid 3D support team and
they will be able to help nd a solution for you.
My Pen doesn’t heat up/the LED light doesn’t turn from red to blue.
Please ensure that the power supply that you are using is 5.0VDC – 2.0A. If it is any less than
this then there is insu󰀩cient power being drawn into the Pen. Please also ensure that the power
supply that you are using is not an Apple iPhone charger block as these do not have enough
power to run the Pen.
If you have conrmed that you are using the correct power supply and the Pen is still not heating
up, please contact the Polaroid 3D support team and they will be able to help nd a solution for you.
FAQs AND TROUBLESHOOTING

19
My Pen is not extruding.
Firstly, please check that you have adequate power to your Pen (5.0VDC – 2.0A) and that your
Pen is heated to the correct temperature ready for use (the LED light is blue). Please also ensure
that the power adapter that you are using is not an Apple iPhone charger block as these do not
have enough power to run the Pen.
Next, please check that you have correctly inserted the Candy Cartridge at the correct angle, into
the Pen, if you have not, then the Cartridge may become stuck in the Chamber and will therefore
not be able to extrude. You can try retracting the Piston by pressing and holding the On/O󰀨
button, and then gently remove the Candy Cartridge and then reinsert it correctly.
Ensure that you do not have the Finishing Cartridge inserted into the Pen. If you have previously
used the Finishing Cartridge, you will need to follow the process of cleaning the Pen to remove it
before you can insert more Candy and continue to extrude.
If you have checked all of the above but you’re still not seeing anything extrude, please contact
the Polaroid 3D support team and they will be able to help nd a solution for you.
I am using a power bank to power my Pen but the extrusion seems to be slowing down.
If you are seeing your Pen slow down when using a power bank, this is generally due to the power
bank itself running out of charge. This means that there is insu󰀩cient power to run the Pen as it
needs to and this results in a slowing down of the extrusion. Please check your power bank is fully
charged and try using the Pen again.
If your power bank is fully charged and you are still having problems with the Pen slowing down,
please try an alternative power source to rule out any other technical challenges with the power
bank itself. We suggest using a USB power adapter and plugging the Pen straight into a socket
in the wall.
If you have tried both of the above and the Pen is still slowing down, please contact the Polaroid
3D support team and they will be able to help nd a solution for you.
I have hardened Candy on the Nozzle of my Pen; how do I remove it?
Please turn on the Pen and allow it to heat up. Even before the Pen reaches its optimum
temperature (when the LED light is blue) the Candy around the Nozzle will have started to soften.
Please take a pair of tweezers and gently remove the softened Candy. DO NOT try to remove
this by hand as the Nozzle will be starting to get hot. To prevent this build-up from happening in
the future please always remove any residual Candy from the Nozzle whilst the Pen is still warm.
My Pen keeps turning o󰀨/stopping.
Firstly, please double check that you are using an adequate power supply. This must be a
5.0VDC – 2.0A source. If your supply is less than this then insu󰀩cient power is being pulled into
the Pen which could cause this intermittent stopping. Please also ensure that the power supply
that you are using is not an Apple iPhone charger block as these do not have enough power to
run the Pen.
FAQs AND TROUBLESHOOTING

20
If you have conrmed that you are using the correct power supply and the cable is inserted
correctly and you are still seeing this challenge then it could be in relation to the power cable
itself. If so, please contact the Polaroid 3D support team and they will be able to help nd a
solution for you.
I have some stringy Candy when I move my Pen away from the model I am creating.
When making a model, please ensure that you press the Start button in order to stop extrusion
before moving from one area of your model to the next. If you pull the Pen away before it has
completely stopped extruding then this could leave some stringy residual Candy. If this happens,
wait until the Candy has hardened and then remove it carefully.
It is important to always use the Polaroid CandyPlay Candy Cartridges with your Polaroid
CandyPlay 3D Pen as these have been specically designed to work in conjunction with each
other which means challenges such as this are minimised.
I am using the pen for the rst time; I have inserted the rst Candy Cartridge into the
Chamber but I don’t have enough space for the second one. Should I push the rst
Candy Cartridge down?
Firstly, please ensure that you have correctly inserted your Candy Cartridge into the Loading
Point in a diamond shape with a long corner edge facing down. If you have checked this then
gently push the Candy Cartridge further down the Chamber, so that you can insert your second
Candy Cartridge. If the cartridge does not slot easily into the Chamber, do not force it, remove the
cartridge from the Chamber and reinsert it correctly.
My Candy Cartridge is broken, can I use it anyway?
We do not recommend using a Candy Cartridge if it is broken as it can potentially get jammed in
the Chamber.
Do I have to retract the Piston to insert a new Candy Cartridge?
Yes, in order to be able to insert a new Candy Cartridge, the Piston will need to be fully retracted
so that you have space to be able to insert it. The Piston will automatically retract when the
previous Candy Cartridge is nished, and you can also retract the Piston by pressing and holding
the On/O󰀨 button for two seconds.
When I switch on my Pen, the Piston is down. How do I retract it?
If you are trying to load your rst Candy Cartridge but you can’t insert it into the Loading Point
because the Piston is in the way, wait until the LED light turns blue, indicating that the Pen is
ready to use, then press and hold the On/O󰀨 button for two seconds and the Piston will retract all
the way up. You can then insert your Candy Cartridge.
FAQs AND TROUBLESHOOTING