Poly TC10 User manual

Poly TC10
User Guide
4.0.0 | November 2022 | 3725-13686-001A

Contents
Before You Begin ..............................................................................................................................................................................................4
Audience, Purpose, and Required Skills ............................................................................................................................................... 4
Product Terminology Used in This Guide ............................................................................................................................................4
Related Poly and Partner Resources .....................................................................................................................................................4
Getting Started ................................................................................................................................................................................................. 5
Poly TC10 Overview ..................................................................................................................................................................................5
Poly TC10 in Poly Video Mode as a Room Controller ................................................................................................................ 5
Poly TC10 in Zoom Rooms Mode .....................................................................................................................................................5
Poly TC10 Hardware Overview ........................................................................................................................................................7
Poly TC10 Local Interface .................................................................................................................................................................. 8
Poly TC10 Status Bars ......................................................................................................................................................................... 8
Home Screen in Poly Video Mode ....................................................................................................................................................8
Access the Poly Control Center ........................................................................................................................................................9
Waking the Poly TC10 .........................................................................................................................................................................9
Accessibility Features .............................................................................................................................................................................10
Users Who Are Deaf or Hard of Hearing .....................................................................................................................................10
Users Who Are Blind, Have Low Vision, or Have Limited Vision ..........................................................................................10
Users with Limited Mobility ............................................................................................................................................................ 10
Using the Poly TC10 in Poly Video Mode ............................................................................................................................................... 12
Calling ..........................................................................................................................................................................................................12
Placing Calls ......................................................................................................................................................................................... 12
Calling Contacts ..................................................................................................................................................................................13
Calling Favorite Contacts .................................................................................................................................................................13
Joining Meetings from the Calendar .............................................................................................................................................14
Sharing Content ........................................................................................................................................................................................15
Minimize Content ...............................................................................................................................................................................15
Maximize Content ..............................................................................................................................................................................15
Take a Snapshot of Your Content .................................................................................................................................................. 15
Delete Snapshots or Content ..........................................................................................................................................................15
End a Call with Blackboard or Whiteboard Content ................................................................................................................16
Cameras ...................................................................................................................................................................................................... 16
Adjust an In-Room Camera ..............................................................................................................................................................16
Adjust a Far-Site Camera ................................................................................................................................................................. 16
Turn Your Camera On or Off ...........................................................................................................................................................17
Turn Camera Tracking On or Off ................................................................................................................................................... 17
Selecting the Primary Camera ........................................................................................................................................................ 17
Using Camera Presets ....................................................................................................................................................................... 18
Environment Controls ............................................................................................................................................................................ 18
Control Room Elements Using the Poly TC10 ........................................................................................................................... 18
Settings ........................................................................................................................................................................................................19
Video Adjustments .............................................................................................................................................................................19
Audio Adjustments .............................................................................................................................................................................19
Adjust the Volume ..............................................................................................................................................................................19
Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode ........................................................................ 20
Using the Poly TC10 in Zoom Rooms Mode .......................................................................................................................................... 21
Switch Between Controller and Scheduler Mode .......................................................................................................................... 21
Using the Poly TC10 in Zoom Rooms Controller Mode ................................................................................................................21
Start an Instant Meeting in Zoom Rooms ....................................................................................................................................21
Start a Scheduled Meeting in Zoom Rooms ................................................................................................................................21
Call a Contact in Zoom Rooms ........................................................................................................................................................21
Sharing Content in Zoom Rooms from a Poly TC10 .................................................................................................................21
Sharing Content in Zoom Rooms Using a Sharing Key or Meeting ID ................................................................................ 22
Poly TC10 LED Status Indicators in Zoom Rooms Controller Mode ........................................................................................ 22
Using the Poly TC10 in Zoom Rooms Scheduler Mode ................................................................................................................ 22
Schedule a Meeting on the Zoom Rooms Scheduler ................................................................................................................ 22
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Delete a Meeting from the Zoom Rooms Scheduler ................................................................................................................ 23
Disable Instant Room Reservation ................................................................................................................................................23
Poly TC10 LED Status Indicators in Zoom Rooms Scheduler Mode .........................................................................................23
Device Maintenance ..................................................................................................................................................................................... 24
Unpair the TC10 from a Video System .............................................................................................................................................. 24
Restart the TC10 ......................................................................................................................................................................................24
Troubleshooting .............................................................................................................................................................................................25
View the Poly TC10 and Paired Video System Information ........................................................................................................25
Zoom Rooms Pairing Error ....................................................................................................................................................................25
iii

Before You Begin
This guide helps you understand how to set up, manage, and use your Poly TC10 device.
Audience, Purpose, and Required Skills
This guide is intended for beginning-to-intermediate users who participate in video-conferencing calls and technical users
familiar with setting up and managing telecommunications systems and equipment.
Product Terminology Used in This Guide
Use the following information to help you understand how this guide sometimes refers to Poly products.
Device Refers to the Poly TC10 device.
Video system Refers to the Poly G7500 and the Poly Studio X-Series.
System Another way of referring to the Poly G7500 and the Poly Studio X-Series.
Related Poly and Partner Resources
See the following sites for information related to this product.
•Poly Support is the entry point to online product, service, and solution support information. Find product-specific
information such as Knowledge Base articles, Support Videos, Guide & Manuals, and Software Releases on the
Products page, download software for desktop and mobile platforms from Downloads & Apps, and access additional
services.
• The Poly Documentation Library provides support documentation for active products, services, and solutions. The
documentation displays in responsive HTML5 format so that you can easily access and view installation, configuration,
or administration content from any online device.
• The Poly Community provides access to the latest developer and support information. Create an account to access
Poly support personnel and participate in developer and support forums. You can find the latest information on
hardware, software, and partner solutions topics, share ideas, and solve problems with your colleagues.
• The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified communications
providers deliver high-value business solutions that meet critical customer needs, making it easy for you to
communicate face-to-face using the applications and devices you use every day.
•Poly Services help your business succeed and get the most out of your investment through the benefits of
collaboration. Enhance collaboration for your employees by accessing Poly service solutions, including Support
Services, Managed Services, Professional Services, and Training Services.
• With Poly+ you get exclusive premium features, insights and management tools necessary to keep employee devices
up, running, and ready for action.
•Poly Lens enables better collaboration for every user in every workspace. It is designed to spotlight the health and
efficiency of your spaces and devices by providing actionable insights and simplifying device management.
4

Getting Started
The Poly TC10 delivers room scheduling with Zoom Rooms or lets you control supported Poly video conferencing systems.
Flexible deployment options provide a range of operating modes that meet different room requirements.
Poly TC10 Overview
You can pair the Poly TC10 with a Poly video system, for example a G7500 system, or use it as a standalone (unpaired)
controller.
• In paired mode, the Poly TC10:
– Pairs with a Poly video system.
– Supports all Poly partner modes except Microsoft Teams.
• In standalone mode, the Poly TC10:
– Operates alone; you don't need to pair it with a Poly video system.
– Supports Zoom Rooms Mode only, running either Zoom Room Controller or Zoom Rooms Scheduler.
The Poly TC10 works with the following systems in paired mode:
• Poly G7500
• Poly Studio X70
• Poly Studio X50
• Poly Studio X30
Poly TC10 in Poly Video Mode as a Room Controller
With the Poly TC10, you can control and manage aspects of a Poly video system.
The Poly TC10 must be paired with a video system to operate in Poly Video Mode.
The following features and capabilities are available in Poly Video Mode:
• Placing and joining video calls
• Viewing and joining scheduled calendar meetings
• Managing contacts, call lists, and directories
• Managing shared content
– Taking snapshots
– Maximizing, minimizing, and stopping content
• Adjusting camera pan, tilt, zoom and tracking settings
• Creating camera presets
• Adjusting display brightness
• Using multiple Poly TC10 controllers to control a single system
• Pairing with video systems over the network (wired LAN) for flexible room setups
Related Links
Using the Poly TC10 in Poly Video Mode on page 12
Poly TC10 in Zoom Rooms Mode
Within Zoom Rooms, the Poly TC10 can run either as a Zoom Rooms Controller or a Zoom Rooms Scheduler.
• Zoom Rooms Controller: Positioned inside a conference room, use the Poly TC10 to start and manage meetings, share
content, and more.
• Zoom Rooms Scheduler: Mounted outside a meeting room, the Poly TC10 displays the room status and upcoming
scheduled meetings.
Note: To use Zoom Rooms Controller and Scheduler, you need a Zoom Rooms account. To use all of the functionality of
the Zoom Rooms Scheduler, log in to the scheduler with a Zoom Rooms admin account.
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Related Links
Using the Poly TC10 in Zoom Rooms Controller Mode on page 21
Using the Poly TC10 in Zoom Rooms Scheduler Mode on page 22
Switch Between Controller and Scheduler Mode on page 21
Zoom Rooms Mode as a Room Controller
Run Zoom Rooms Controller on the Poly TC10 in a meeting space to launch and manage Zoom meetings.
With Zoom Rooms Controller, you pair the Poly TC10 with a Zoom Room running on a Poly Studio X-Series, codec, or a
desktop PC/Mac. The Zoom Room Controller controls the Zoom Room. You can start a scheduled or unscheduled meeting,
invite participants to a meeting, view upcoming meetings, share content, dial out a phone call, and manage all aspects of a
Zoom meeting.
Zoom Rooms Mode as a Room Scheduler
Run Zoom Rooms Scheduler on a Poly TC10 mounted outside a meeting room to manage the room. The Poly TC10
displays the current status of the room and any scheduled meetings.
Administrators can sync the following calendars to a Zoom Room:
• Google Calendar
• Office 365
• Microsoft Exchange
Once synced, the calendar meetings for that day appear on the display.
Users can perform the following tasks on a Poly TC10 running Zoom Rooms Scheduler:
• See the current status of the Zoom Room and any upcoming meetings
• Reserve a time slot in the Zoom Room calendar
• Reserve a time slot in another Zoom Room in an integrated floor plan
• Cancel a meeting that a user scheduled through the Zoom Rooms Scheduler
6

Poly TC10 Hardware Overview
The following illustration and table outline the hardware features of the TC10.
Figure 1: Poly TC10 hardware features
Poly TC10 Hardware Features
Ref. Number Description
1 LED bar
2 Motion sensor to wake up display
3Touchscreen
4 Poly touch button to launch Poly control dock menu
5 LAN connection port
6 Factory restore pinhole
7 Security lock
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Poly TC10 Local Interface
The Poly TC10 controller’s local interface displays controls and settings available to you depending on the mode you're
using.
Poly TC10 Status Bars
The Poly TC10 controller provides two LED bars on the right and left edges of the screen.
These LEDs help you understand the controller's behaviors.
Related Links
Poly TC10 LED Status Indicators in Zoom Rooms Controller Mode on page 22
Poly TC10 LED Status Indicators in Zoom Rooms Scheduler Mode on page 23
Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode on page 20
Home Screen in Poly Video Mode
The Home screen is the first screen you encounter in Poly Video Mode. From this screen, you have quick access to many of
the system functions.
Note: Some elements of your screen may be different depending on the system configuration.
Home Screen
Ref. Number Description
1 System information bar, which shows details such as date/time and system name.
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Ref. Number Description
2 Task buttons for placing calls, managing content, controlling cameras, or launching Poly
Device Mode.
3 Menu for accessing other features.
Home Screen Elements
Some of the following interactive and read-only elements might not display on your system depending on the system
configuration.
Element Description
Name Descriptive name determined by the system administrator. Used when you want to
connect to a system.
IP address IP address, SIP, H.323, or secondary network configured for your system.
Current time Local time zone.
Current date Local time zone date.
Calendar or Favorites cards View your calendar or favorites.
Place a Call
Opens a call screen where you can dial a call, or you can select a card to dial numbers,
access favorites, or view your calendar.
Content
When content is available, the system displays a list of available content. Otherwise, this
function opens a help screen that describes how to set up content sharing using HDMI, the
Polycom Content App, or an AirPlay- or a Miracast-certified device.
Camera
Opens the camera control screen.
Poly Device Mode
Launches Poly Device Mode, which allows you to use the Poly Video system as an external
camera, microphone, and speaker for your connected laptop.
Menu
Opens new menu selections for calling, sharing content, camera control, and additional
functions.
Access the Poly Control Center
If your system is using a conferencing application that isn’t Poly, you can still access the TC10 device and paired video
system settings in the Poly Control Center.
Task
»On the right side of the device touchscreen, swipe left or touch the Poly touch button on the bottom right of your touch
screen.
The Poly Control Center opens.
Waking the Poly TC10
After a period of no activity, the system enters sleep mode (if configured by your administrator). When the motion sensor
over the touchscreen detects movement, it wakes up the display.
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Accessibility Features
Poly products include a number of features to accommodate users with disabilities.
Users Who Are Deaf or Hard of Hearing
Your system includes accessibility features so that users who are deaf or hard of hearing can use the system.
The following table lists the accessibility features for users who are deaf or hard of hearing.
Accessibility Features for Users Who Are Deaf or Hard of Hearing
Accessibility Feature Description
Visual notifications Status and icon indicators let you know when you have incoming, outgoing, active, or
held calls. Indicators also alert you of the device’s status and when features are
enabled.
Status indicator lights The system uses LEDs to indicate some statuses, including if your microphones are
muted.
Adjustable call volume While in a call, you can raise or lower the volume of the device.
Auto-answering You can enable the system to auto-answer calls.
Users Who Are Blind, Have Low Vision, or Have Limited Vision
Your system includes accessibility features so that users who are blind, have low vision, or have limited vision can use the
system.
The following table lists the accessibility features for users who are blind, have low vision, or have limited vision.
Accessibility Features for Users Who Are Blind, Have Low Vision, or Have Limited Vision
Accessibility Feature Description
Auto-answering You can enable the system to auto-answer calls.
Adjustable backlight settings You can change the brightness of the screen by adjusting backlight intensity settings.
Visual notifications Status and icon indicators let you know when you have incoming, outgoing, active, or
held calls. Indicators also alert you of the device’s status and when features are
enabled.
Users with Limited Mobility
Your system includes accessibility features so that users with limited mobility can use various system features.
The following table lists the accessibility features for users with limited mobility.
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Accessibility Features for Users with Limited Mobility
Accessibility Feature Description
Alternative control interface This product provides an alternative control interface for the connected video
conferencing system for people with disabilities that cause limited manipulation
issues.
Auto-answering You can enable the system to auto-answer calls.
Calling from a personal device With administrator credentials, you can wirelessly access the system web interface
from your own device to make calls and manage contacts and favorites.
Flexible mounting/display configurations Product isn’t stationary and can be mounted or displayed in various configurations.
Touch controls require minimal strength to operate.
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Using the Poly TC10 in Poly Video Mode
Pair the Poly TC10 with a video system and set the Provider to Poly in the system web interface to control and manage
your Poly video system with the Poly TC10.
Note: Poly Video Mode isn't available if the Poly TC10 is in standalone mode.
Related Links
Poly TC10 in Poly Video Mode as a Room Controller on page 5
Calling
There are several ways to initiate calls on the system. You can place a call by entering your contact’s name or number,
choosing a contact in the directory, calling a favorite or recent contact, or joining a scheduled meeting.
You can place calls using the following methods:
• Call using the dialpad
• Call a contact
• Call a frequently used number
• Call a recent contact
• Call a favorite
• Join a meeting from the calendar
Placing Calls
You can place audio calls, video calls, and call into meetings using the onscreen keyboard.
Use the following dialing formats when placing calls:
• IPv4 address: 192.0.2.0
• Host name: room.company.com
• SIP address: [e-mail]
• H.323 or SIP extension: 2555
• Phone number: 9782992285
Place a Call
You can place an audio or video call to a contact.
Task
1Go to Place a Call.
2On the Dialpad screen, move the slider to Audio or Video .
3Enter a number on the dialpad or select Keyboard to enter characters.
4Select Call.
Answer a Call
The way the system handles incoming calls depends on how your administrator configured it. The system either answers
the call automatically or prompts you to answer manually.
Task
»If you receive an incoming call notification, select Answer.
Ignore a Call
If the system doesn’t answer incoming calls automatically, you can choose to ignore the call rather than answer it.
Task
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»If you receive an incoming call notification, select Ignore.
End a Call
When your call is complete, hang up the call. If you have content such as blackboards, whiteboards, or snapshots, the
system asks if you want to keep them.
Task
»Select Menu > Hang Up.
Calling Contacts
You can access and call contacts, recent contacts, and frequent contacts on your system.
If configured by your administrator, contacts display on the Place a Call screen. Contact cards can display the following
information:
• Contact name
• Contact number
• Contact email address
• Contact IP address
Call a Contact
To quickly dial a contact, you can search and select a contact card from the results. Contact cards display for frequent
contacts, directory contacts, and favorites.
Task
1Using the controller or remote control, select Place a Call > Contact.
2In the search field, use the onscreen keyboard to type characters or numbers and select Search.
3Select a contact card to view contact details.
4Select Call.
Call a Recent Contact
You can quickly call recent contacts from a list (organized by most to least recent).
Task
1Go to Place a Call > Recent.
2Scroll through the list of recent contacts (sorted by date) and select one.
The call automatically dials.
Calling Favorite Contacts
To quickly access a short list of contacts you call most often, create favorites.
Favorites display on the Favorites, Contacts, or Home screens, depending on your system configuration. The system adds
a star icon next to the contact’s name, providing you an easy way to identify and call favorites.
Favorite a Contact
Create favorites to display contacts that you call the most often.
Task
1Go to Place a Call > Contacts.
2Select a contact card, then select Favorite.
The contact receives a star icon and displays in the Contacts and Favorites lists.
Unfavorite a Contact
Unfavorite a contact to remove the contact from your Favorites list.
Task
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1Go to Place a Call > Favorites.
2Choose a favorite card, then select Unfavorite.
The contact is removed from the Favorites list.
Call a Favorite Contact
To quickly call a contact, select a favorite card.
Task
1Select a favorite card on the Favorites, Contacts, or Home screen.
2Select Call.
Joining Meetings from the Calendar
On the Home screen, you can join meetings directly from your calendar using the meeting cards on the screen (if
configured).
Note: If calendaring isn’t configured for your system, the system doesn’t display meeting cards. You must dial manually to
join meetings.
Meeting Cards
If configured, meeting cards display on the Home screen. You can access meeting cards to view meeting details.
Meeting cards display the following scheduling information:
• All-day meetings display as the first meeting card.
• For meetings scheduled later in the day, a Free until [time/day] message displays, followed by upcoming meeting cards
in the time and date order they’re scheduled.
• For meetings scheduled later in the week, a Free until [time/day] message displays until the day of the next scheduled
meeting.
• If there are no scheduled meetings for the current week, a No Meetings message displays.
View Meeting Cards
On the Home screen, you can view meeting cards that show your calendar event details. Meeting cards display meeting
times, subjects, and organizers.
Note: Private meetings are labeled Private Meeting. Except for the time, meeting details are hidden.
Task
»Do one of the following:
• To view meeting information, choose a meeting card.
• To view upcoming scheduled meetings, select a card and scroll to the right.
Join a Meeting from a Meeting Card
On the Home screen, you can select a meeting card for options to join a meeting.
The system supports automatic dialing if the meeting organizer added calling information to the calendar event and your
administrator has configured calendaring.
Task
»Do one of the following:
• On a current meeting card, select Join.
• If the meeting card doesn’t include calling information, select to display the dialpad. Dial the number to join the
meeting.
Join an Overbooked Meeting
If two or more meetings are scheduled at the same time, the meetings display as Overbooked. You can join one of the
meetings using its individual meeting card.
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Task
1Select an overbooked meeting card.
The individual meeting cards display.
2Choose one of the meeting cards and select Join to connect to the meeting.
Join a Password-Protected Meeting
Some meetings may require a password to join.
Make sure that you have the password for password-protected meetings before you join. If you don’t have a meeting
password and a message prompts you for one, contact the meeting organizer for the password.
Note: Meeting cards don’t indicate if a meeting is password protected.
Task
1Do one of the following:
• Manually dial in to a meeting.
• Join a meeting from a meeting card.
2Enter the meeting password and select Join.
If you enter an incorrect password, the password prompt displays again.
Sharing Content
You can manage aspects of live content sharing from your device.
Minimize Content
You can minimize shared content to the content tray.
Task
1On the Home screen, select Content.
2Select Minimize next to the content you want to minimize.
The content is available in the content tray if you need it.
Maximize Content
You can expand content that’s in the content tray.
Task
1On the Home screen, select Content.
2From the content tray, select the content you want to display on the screen.
Take a Snapshot of Your Content
You can take a picture of your current content.
A limited number of snapshots are available. A prompt notifies you when you have reached the snapshot limit.
Task
»With a board or content on the screen, select Snapshot .
The system captures the content and displays it as Snapshot-1. The system names additional snapshots with successive
numbers.
Delete Snapshots or Content
You can delete snapshots or content that you no longer need.
Task
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1Select a snapshot or piece of content in the content tray.
2Select Delete and confirm that you want to delete it.
Note: This option isn’t available for content shared from a far-site participant. To delete that content, you must end
the call.
End a Call with Blackboard or Whiteboard Content
If there’s an open blackboard or whiteboard in your call (including drawings, markup, snapshots, or even a blank board),
you can keep that content session going after hanging up. (Markup doesn’t include highlights.)
Task
1In a call with blackboard or whiteboard content, select Hang Up .
The call ends and the system prompts if you want to keep content.
2Do one of the following:
• Select Yes, Keep Content.
• Select No, End Session.
If you keep content, the content session continues.
Cameras
Camera controls are available in and out of calls.
You can control cameras, depending upon the camera type, in the following ways:
• Adjust an in-room camera
• Turn camera tracking on or off
Adjust an In-Room Camera
To enhance the view of meeting participants, make adjustments to the in-room camera.
If camera tracking is on, camera control is unavailable. Turn tracking off to access camera controls.
With the Studio X50 and Studio X30 systems, you can’t pan or tilt the camera if it’s zoomed all the way out.
Task
1Select Camera .
2On the Camera Control screen, select Main from the drop-down menu.
3Press + to zoom in or - to zoom out. Press the arrows to tilt up and down or to pan left to right.
4To exit the control screen, select Back .
Adjust a Far-Site Camera
To enhance your view of the other meeting participants during a call, you can adjust the far-site camera.
If camera tracking is on, camera control is unavailable. Turn tracking off to access camera controls.
Note: Contact your administrator for help setting up this feature.
Task
1Select Camera .
2On the Camera Control screen, select Main (Far) from the drop-down menu.
3Press + to zoom in or - to zoom out. Press the arrows to tilt up and down or to pan left to right.
4To exit the control screen, select Back .
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Turn Your Camera On or Off
You can turn your camera on to show local video or turn your camera off to hide your local video.
Task
1If you’re out of a call, select Menu .
2Select On or Off to show or hide your video.
Turn Camera Tracking On or Off
When camera tracking is on, the camera automatically frames the group of people in the room or the current speaker
(depending on your camera and how your system is configured).
Note: If you mute your local microphone, the system disables speaker tracking.
Task
1Select Camera .
2Toggle Camera Tracking on ( ) or off ( ).
Selecting the Primary Camera
In Poly Video Mode and Zoom Rooms, if you have more than one camera attached to the system, you can select the
primary camera in or out of a call.
Camera Priority
When you connect or disconnect a camera, camera priority determines the primary or active camera.
Note: The system doesn't support hot plugging cameras while in Device Mode. If the system is in Device Mode, exit
Device Mode before attaching a camera to the system.
• When you attach a camera to a system that’s powered on, it automatically becomes the current people camera.
• If you attach a camera during a call, it automatically becomes the current people camera.
• If you disconnect the current people camera, the system falls back to the next priority camera.
The system observes the following camera type priority:
1Embedded camera
2HDCI camera
3USB camera
4HDMI source set to display as people
Select the Primary Camera Using the Poly TC10
When you attach multiple cameras to the system, you can select the primary camera from the TC10 Camera Controls
screen.
Task
1Select Camera .
2From the camera drop-down menu, select a camera.
The selected camera becomes the primary camera.
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Using Camera Presets
If your camera supports presets, you can save up to 10 camera positions. Camera presets are stored camera positions that
let you quickly point a camera at predefined locations in a room.
Near camera presets are available in or out of a call. Far camera presets are only available during a call. If enabled, you can
use them to control the far-site camera.
When you save a preset, the preset saves the selected camera and the camera position.
Note: If camera tracking is on, camera controls and presets are unavailable. Turn tracking off to access these features.
Save a Camera Preset Using the Poly TC10
Save the current camera position as a preset for later use.
Use saved presets to change the near camera position in or out of a call. Far camera presets are available only in a call.
Task
1Select Camera .
2Adjust the camera to the desired position.
3Under Presets, do one of the following:
• On an empty preset card, press the preset card.
• To replace a preset, long press the preset card for 1 second.
Select a Preset
Using previously created camera presets, you can quickly move the camera to a desired position in a call.
Task
1Select Camera .
2Select the image of the preset you want.
Delete a Preset
You can delete a camera preset that you no longer need.
Task
1Select Camera .
2Select Delete .
Environment Controls
Using the Poly TC10, you can control room elements that enable you to customize your meeting environment.
Control Room Elements Using the Poly TC10
You can control room elements such as electronic shades, smart lighting, monitors, and projectors using the Extron Room
Control App on the Poly TC10.
The administrator must enable the Environment menu option and configure the room elements using an Extron processor.
Task
1Select Environment .
2Choose one of the following:
•Lights - Adjust the lights in the room.
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•Shades - Adjust the electronic shades in the room.
•Display - Control monitors and projectors in the room.
Settings
Before or during calls, you can adjust video and audio settings, including adjusting the volume and changing the video
layout.
Video Adjustments
You can manage video and certain user interface settings.
Change the Participant Layout
During a call, you can change from the current layout to another layout better suited for the meeting. The layout frames
include the near site and far site.
If you’re sharing content on a single monitor, content displays in one of the frames.
Task
1In a call, go to Layouts.
2Select one of the following layouts:
•Equal: All participants are the same size.
•Gallery: Participants display at the top of the screen and the speaker displays in the main frame.
•Fullscreen: The active speaker displays in full screen.
Audio Adjustments
You can control several audio settings on the system.
Mute Your Microphones
To prevent distractions for the speaker and meeting participants, you can mute your microphones. You can mute your
audio in or out of a call.
Task
»Do one of the following:
• Out of a call, select Menu > Mute .
• In a call, select Mute .
A notification displays that the system muted your local microphones.
Unmute Your Microphones
When your audio is muted and you’re ready to speak in a call, unmute your microphones.
Task
»Do one of the following:
• In a call, select Unmute .
• Out of a call, select Menu > Unmute .
Adjust the Volume
You can adjust the volume before or during a call.
Task
1Do one of the following:
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• In a call, select Volume.
• Out of a call, select Menu > Volume.
2Use the volume slider to increase or decrease the speaker volume.
Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode
The following table lists each LED indicator and its related status while the Poly TC10 is operating in Poly Video Mode as a
room controller.
Poly TC10 Status Indicators as a Room Controller in Poly Video Mode
Status LED Color Animation Behavior
Boot initialization in progress White Breathing
Idle (not in a call) White Solid
Sleep Amber Solid
Incoming call Green Fluttering
Outgoing call Green Solid
Call in progress Green Solid
Muted microphone/Audio mute Red Solid
Firmware update in progress Amber Breathing
Related Links
Poly TC10 Status Bars on page 8
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