Poly VVX Series User manual

Poly VVX with CS500 and Savi Series Headset User Guide
Connecting and using the headset with and without the Hands Free Adapter Cable
© POPP.com, Inc. All rights reserved.
For service, call 763-797-7900 or visit www.popp.com
Page 1 of 3 4/1/21
The Poly VVX Series telephones are compatible with Poly (formerly Plantronics) CS500 and Savi Series headsets. A Telephone Interface
Cable is included with the headset for connecting the telephone; however, using this standard cable requires the end user to press the
headset key on the telephone to answer and end calls. A Headset Hands-Free Adapter is available separately from POPP to enable the
answering/ending of calls from the headset only.
Connecting the CS500 or Savi Series Headset to a Poly VVX Series Telephone
Pictured: CS530
With Headset Hands-Free
Adapter:
(sold separately)
1. Connect the Headset Hands-Free Adapter to the headset base unit and to the Poly telephone as
shown below.
Pictured: CS530 Base Unit
Pictured: Poly VVX Series Telephone
2. IMPORTANT: Configure the Poly telephone for the Hands-Free Adapter
On the telephone, press the Home key, then select ‘Settings’ →‘Basic’ →‘Preferences’ →
‘Headset’ →‘Hookswitch Mode’. Select ‘Plantronics EHS…’. When the “Reboot Phone – Are You
Sure?” prompt appears – select ‘Yes’.
Pictured: CS530
With Plantronics
Telephone Interface Cable:
(included in headset box)
1. Connect the Telephone Interface Cable to the headset base unit and to the Poly telephone as
shown below. No further configuration of the Poly telephone is necessary.
Pictured: CS530 Base Unit
Pictured: Poly VVX Series Telephone
Large Connector
Small Connector

Poly VVX with CS500 and Savi Series Headset User Guide
Connecting and using the headset with and without the Hands Free Adapter Cable
© POPP.com, Inc. All rights reserved.
For service, call 763-797-7900 or visit www.popp.com
Page 2 of 3 4/1/21
Using the CS500 Series Headset with the Poly VVX Series Telephone
Pictured: CS530
With Headset Hands-Free
Adapter:
(sold separately)
1. If using a Savi headset:
a. Press the power button on the headset to turn the headset on.
b. Verify that the LED above the computer icon on the headset base is off. If the LED is on,
press the button above the computer icon to turn it off.
2. Press the Call Control button on the headset to answer or end calls. The headset plays a
notification in the earpiece when an incoming call is ringing.
Pictured: CS530 Headset
Pictured: CS530
With Plantronics
Telephone Interface Cable:
(included in headset box)
1. Press the Headset key on the Poly telephone to answer or end calls.
Pictured: Poly VVX Series Telephone
2. Press the Call Control button on the headset if the headset is not already powered on. To
conserve battery power, press the Call Control button again when the call is finished to power off
the headset.
Pictured: CS530 Headset

Poly VVX with CS500 and Savi Series Headset User Guide
Connecting and using the headset with and without the Hands Free Adapter Cable
© POPP.com, Inc. All rights reserved.
For service, call 763-797-7900 or visit www.popp.com
Page 3 of 3 4/1/21
Enabling Headset Memory Mode
This feature is useful for end users who wear a headset full-time. You can set up your phone so that all incoming and outgoing calls
use your headset. At any time, you can switch to handset or speakerphone mode.
To use Headset Memory Mode, you must enable, and then activate, Headset Memory Mode. When Headset Memory Mode is
activated, flashes green (for analog headsets).
To enable Headset Memory Mode:
1. Select Settings from Home view, and select Basic > Preferences > Headset > Headset Memory.
2. From the Headset Memory Mode screen, select Enabled.
3. Press .
4. To activate Headset Memory Mode, press twice. The Headset key will flash to indicate that the phone is in Headset Memory
Mode.
Now, whenever you answer a call, the call will connect to your headset automatically.
If you switch to the speakerphone or the handset, you deactivate Headset Memory Mode. Calls will no longer automatically go to
your headset, unless you choose this mode. To have calls go to your headset again, activate Headset Memory Mode by pressing
twice.