Mitel 3300 User manual

3300 CITELlink Gateway
for 7000 Series Norstar Phones
T7406 Phone User Guide

NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted by MITEL NETWORKSJ
Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by MITEL
NETWORKS or any of its affiliates or subsidiaries. MITEL NETWORKS and its affiliates and subsidiaries assume no responsibility for any
errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such
changes.
Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written
permission from MITEL NETWORKS Corporation.
IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone
to a Mitel Networks system only.
Mitel Networks is a trademark of Mitel Networks Corporation.
CITELlink is a trademark of CITEL Technologies Ltd.
Nortel Networks is a trademark of Nortel Networks Corporation.
Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

-i-
Contents
ABOUT YOUR PHONE 1
Conventions 2
Using Your Norstar Phone with the 3300 CITELlink Gateway 3
TIPS FOR YOUR COMFORT AND SAFETY 3
Don't cradle the handset! 3
Protect your hearing 3
ABOUT WIRELESS PHONES 4
USING A T7406 PHONE 5
Charging the Battery 5
Telephone Setup 7
Handset Lock 9
Handset Asleep Mode 9
Headset Calls 9
Belt Clip 10
Wrist Strap 10
CUSTOMIZING YOUR PHONE 11
Ringer Control 11
Handset Receiver Volume Control 11
Microphone Mute 11
Feature Keys 12
Language Change 12

-ii-
MAKING AND ANSWERING CALLS 12
Make a call 12
Answer a call 13
End a call 13
Redial - Saved Number 13
Phonebook 13
Speed Call Keys 14
Speed Call - Personal 15
Muting a Call 15
CALL HANDLING 15
Hold 15
Transfer 16
Conference 16
Conference Split 16
Add Held 17
Swap 17
Call Forward 18
Call Forward - Remote 19
Call Forward - End Chaining 19
Call Forward - Forced 20
Call Forward - Override 20
Messaging - Advisory 20
Messaging - Callback 21
Messaging - Cancel Callback 22
Messaging - Cancel All Callbacks 22

-iii-
USING ADVANCED FEATURES 23
Account Codes 23
Call Park 23
Call Pickup 23
Campon 24
Do Not Disturb 24
Override 24
Paging 25
Direct Paging 25
Reminder 26
Group Paging / Meet Me Answer 27
Trunk Flash 27
Record a Call 28

-1-
ABOUT YOUR PHONE
The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™
Norstar phone to work on a Mitel Networks 3300 Inte
g
rated Communications
Platform (3300 ICP).
When used with a 3300 ICP, your T7406 phone has five fixed-function keys
( (SUPERKEY), TRANS/CONF, MESSAGE, (HOLD), (CANCEL)),
and four personal keys. The personal key on the bottom right is always your
Prime Line; the remaining personal keys can be programmed as:
zFeature keys (for example, Swap). You can program feature keys using
your phone. The administrator can also program feature keys.
zSpeed Call keys. You can program speed call keys from your phone.
zLine Appearances. Only the administrator can program line appearances.
Your phone also features display-assisted selection of features, on-hook
dialing, and an incoming call indicator light (at base of antenna).

-2-
Phone buttons
Phone status indicators
Conventions
The following conventions are used in this user guide:
zFixed-function keys are identified by bold uppercase letters (for example,
TRANS/CONF ).
zSoftkeys are identified by bold letters and the word "softkey" (for
example, "Press the Yes softkey.").
zText that appears on the display is identified by double quotes (for
example, "Language?").
Button Number Description
1 Cancel
2 Superkey
3 Hold
4 Prime Line
5-6, 12 Personal Keys
7 Softkeys
8 Options/Mute
9 Volume
10 Message
11 Transfer/Conference
When line is the indicator is
Idle Off
Busy On
Ringing Flashing slowly
On hold at your set Flashing rapidly
On hold at another set Flashing slow on/fast off

-3-
Using Your Norstar Phone with the 3300 CITELlink Gateway
Please note the following differences in the way your CITELlink Norstar
phone now operates:
zYou can program speed call numbers, personal keys as well as
enable/disable features using . To navigate through the menus, use
the YES and NO softkeys.
zSome features require you to dial a feature access code. You can use
feature access codes whenever you have dial tone. The feature access
codes in this user guide may be different from the ones programmed in
your system. Ask your Administrator for the list of feature access codes
you can use.
zWhen you have a message (including new voice mail messages),
"Message" appears on the display, and the MESSAGE key indicator turns
on.
zYou do not need to select a line before dialing a number. See the Making
and Answering Calls section for more information.
TIPS FOR YOUR COMFORT AND SAFETY
Don't cradle the handset!
Prolon
g
ed use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder.
Protect your hearing
Your phone has a control for adjusting the volume of the handset receiver.
Because continuous exposure to loud sounds can contribute to hearing loss,
keep the volume at a moderate level.

-4-
ABOUT WIRELESS PHONES
Wireless telephones use radio frequencies, which are susceptible to
interference from electrical devices such as motors, computers, VHF radios,
and fluorescent li
g
hts. Such interference can limit the operatin
g
ran
g
e of the
telephone and cause noisy or interrupted reception. Walls, building wiring,
and metal structures such as filing cabinets can also affect the performance
of the telephone.

-5-
USING A T7406 PHONE
Charging the Battery
To correctly connect the handset charger:
1. Plu
g
the small connector of the power adapter to the back of the char
g
er.
2. Plug the power adapter into a wall socket.
To correctly charge a new battery pack:
WARNING: The rechar
g
eable battery pack must be fully char
g
ed before you
use your T7406 phone for the first time.
1. Char
g
e the battery pack in the battery port at the back of the char
g
er for
a minimum of 30 minutes.
2. Install the battery pack onto the back of the phone.
3. Put the phone in the phone port of the charger. When the contacts touch
correctly, the phone char
g
e indicator (left LED on char
g
er) turns red. The
battery pack is fully charged when the phone charge indicator turns
green (three hours).
4. Place the spare battery pack in the back battery port on the charger.
When the contacts touch correctly, the battery charge indicator (right
LED on charger) turns red. The battery pack is fully charged when the
battery charge indicator turns green (about 12 hours).

-6-
To change a battery pack:
Note: You should exchange the phone battery packs regularly (once a
week).
1. Press down on the battery pack latch at the back of the phone, and
remove the battery pack from the phone.
2. Insert the battery pack in the back battery port of the charger. When the
contacts touch correctly, the battery charge indicator (right LED on
charger) turns red. The battery pack is fully charged when the battery
charge indicator turns green (about 12 hours).
3. Insert the charged battery pack into the phone.
4. Insert the phone into the phone port of the charger. When the contacts
touch correctly, the phone charge indicator (left LED on charger) turns
on. The battery pack in the phone is fully charged when the phone
charge indicator turns green.
Recycle Note: Nickel metal hydride batteries are recyclable. Return your
unwanted batteries to the nearest recycling center for proper disposal. Do
not dispose of the batteries in office or household waste. Phone 1-800-8-
BATTERY to locate a Battery Recycling Center near you.

-7-
Telephone Setup
Each T7406 phone must be registered to a base by sharing an identical
security code. A base can support up to three independent phones. Each
phone assigned to a base station must have a unique Set ID (1, 2 or 3).
When viewing the back of the base station, the TCM/RJ-11 jacks from left to
right correspond to the handset ID # 1, 2, and 3.
To set your phone ID number
1. Press the Options button.
2. Press the SHOW softkey.
3. Press the NEXT softkey until the display shows "6. Handset ID".
4. Press the SHOW softkey. The display shows the current phone ID
number.
5. To change the phone ID number, press the CHANGE softkey. The display
shows "Enter Password".
6. Enter the 6-digit password (default is 000000).
7. Press the OK softkey. The display shows "Press Digit 1-3".
8. Press the dial pad number corresponding to your phone ID number.
9. Press the OK softkey to save the phone ID number.
Note: Talk to your Administrator for information on changing your
password.

-8-
To assign your phone to a base station:
If your installer has already set up a base station, obtain the security code,
and perform steps 1 to 7 of this procedure.
If you need to assign a security code to the base station, perform all the
steps in this procedure.
1. Press the Options/Mute button.
2. Press the SHOW softkey.
3. Press the NEXT softkey until the display shows "4. Set S.S. Code".
4. Press the SHOW softkey. The display shows "Press 6 digits".
5. Using the keypad, enter the 6-digit security code assigned to the base
station you are connecting to.
6. Press the OK softkey. The display shows "4. Set S.S. Code".
If you are assigning a phone to an existing base station, your phone is
now connected to the system.
If you are assigning the first phone to a new base station (which has no
security code), continue with the following steps.
7. When the display shows "4. Set S.S. Code", press the NEXT softkey to
get ready to send the security code to the base station. The display
shows "5. Send S.S. Code".
8. Unplug the AC power adapter connected to the base station, and plug it
back in again.
9. Within 15 seconds, press and hold the OK softkey for 5 seconds to send
the security code to the base. When the transfer is successful, the display
shows "Send OK!" and you hear a beep.
Note: If the security code transfer fails, the display shows "Send Error!".
To correct this, repeat steps 9 and 10.
0. Press the Options/Mute button. The display shows the time and date.

-9-
Handset Lock
You can lock the handset to prevent unintentional button presses.
To lock the handset:
1. Press the Options/Mute button.
2. Press the SHOW softkey. The display shows "1. Ring Type".
3. Press the NEXT softkey until the display shows "3. Lock Handset".
4. Press the OK softkey. The display shows "Handset Locked".
To unlock the handset
zPress then *.
Handset Asleep Mode
If your phone remains idle for more than 15 seconds, it automatically reverts
to Handset Asleep mode. To wake up your handset, press any key.
Call indications: While your phone is asleep, it does not display message
waiting indicators or indications that the ring-again feature is active.
Priority calls with Do Not Disturb active: When the phone is asleep and
a priority call is made to the phone, it appears to the caller that the priority
call was successfully connected, even though you receive no indication on
your phone. To ensure that your phone provides proper audible and visual
ring notification when Do Not Disturb is on, always press the line/intercom
button and the button when the phone wakes up.
Headset Calls
Phone functions and features are the same when a headset is plugged into
the headset port of the phone (on top of phone, above the volume button).

-10-
Belt Clip
You can attach a belt clip to the back of the phone to provide handsfree
portability.
To attach the belt clip:
1. Line up the side tabs of the belt clip with the notches on each side of the
phone (the belt clip is attached to the back of the phone, above the
battery pack).
2. Snap the belt clip into place.
To remove the belt clip:
1. Use a small coin the side tabs of the belt clip from the notches on each
side of the phone.
2. Remove the belt clip by pulling it off the handset.
Wrist Strap
You can attach a wrist strap to the phone for easy carrying.
1. Put the loop of the wrist strap through the hook on the side of the
handset (above the Volume button).
2. Put the other end of the wrist strap through the loop, and pull until the
wrist strap is secure on the phone.

-11-
CUSTOMIZING YOUR PHONE
Ringer Control
To adjust the Ringer Volume while the phone is idle:
1. Press the Options/Mute button.
2. Press the SHOW softkey. The display shows "1. Ring Type".
3. Press the NEXT softkey. The display shows "2. Ringer Volume".
4. Press the SHOW softkey. The display shows "Press Volume bar".
5. Press the volume button to adjust the ringer volume.
6. Press the OK softkey. The display shows "2. Ringer Volume".
To adjust the Ringer Type while the phone is idle:
1. Press the Options/Mute button.
2. Press the SHOW softkey. The display shows "1. Ring Type".
3. Press the CHANGE softkey to listen to the different types of ring
available.
4. Press the OK softkey to select the desired ring type. The display shows
the ring type number you chose.
Note: To disable the ringer, select Ringer Off.
Handset Receiver Volume Control
To adjust the Handset Receiver Volume when you are using the
handset:
zPress the volume bar on the left side of the handset.
Microphone Mute
To toggle the microphone on and off while on a call
zPress the Options/Mute button.
Note: This applies only to the current call. If you get a second call and want
to mute the microphone for that call, you must press the Options/Mute
button again.

-12-
Feature Keys
To display information about a key:
1. Press .
2. Press a personal key.
3. Press .
To re-program a personal key:
1. Press .
2. Press the No softkey until "Personal Keys?" appears.
3. Press the Yes softkey.
4. Press a personal key that isn't a line key.
5. Press the Change softkey.
6. Press the No softkey until the desired feature appears.
7. Press the Yes softkey.
8. Press .
Language Change
To change the display language:
1. Press .
2. Press the No softkey until "Language?" appears.
3. Press the Yes softkey.
4. Press the Change softkey.
5. Press the No until the desired language appears.
6. Press the Yes softkey.
MAKING AND ANSWERING CALLS
Make a call
1. If you want to use a Non-Prime Line, press a Line Appearance key.
2. Dial the number,
-OR-
Press a Speed Call key.

-13-
Answer a call
zPress the Options/Mute button.
End a call
zPress .
Redial - Saved Number
To save the last number that you manually dialed:
zDial **79.
To Redial a saved number:
zDial *6*.
Phonebook
For each letter in the name, press the appropriate key on the keypad until
the letter is shown in the display; for example, if the letter C is required,
press the digit 2 three times. Use the softkey to correct errors. If the
next letter in a name is on the same key as the previous letter, press the
softkey before proceeding. If required, use the softkey to add a
space between the first and last name.
To use Phonebook:
1. Press the Phonebook softkey.
2. Enter the name of the desired party using the keypad.
3. Press the Lookup softkey.
4. If no match exists, edit the original entry.
5. If the name is not unique, press the Next softkey.
6. Do one of the following:
To make the call, press the Call softkey.
To edit the entry, press the Retry softkey.
To exit, press .

-14-
Speed Call Keys
You may use Speed Call Keys to make a call or to send a string of digits
during a call (press a Speed Call Key during a call to send a multi-digit
password, for instance).
To dial a stored Speed Call number:
zPress a Speed Call key.
To store a Speed Call number:
1. Press .
2. Press a personal key that isn't a line key.
3. Press the Change softkey.
4. Press the Yes softkey.
5. Do one of the following:
To enter a new number, dial the number. Press between di
g
its to
create a pause during dialing; press more than once to lengthen
the pause.
To enter a trunk flash, press TRANS/CONF. (See Trunk Flash for
more information about the use of this feature.)
6. To make the number private, press the Private softkey.
7. Press the Save softkey.
8. Press to exit, or select another personal key to program another
speed dial number.

-15-
Speed Call - Personal
Note: Personal Speed Call lists must be configured by the Administrator.
To store a personal Speed Call number:
1. Dial 67.
2. Enter an index number between 00 and 09.
3. Dial the number to be stored (press between di
g
its to create a pause
during dialing - press more than once to lengthen the pause).
4. Press to hang up.
To dial a stored personal Speed Call number:
1. Dial 58.
2. Enter an index number between 00 and 09.
Muting a Call
To disable/enable the handset microphone during a call:
zPress the Options/Mute button.
CALL HANDLING
Hold
To place a call on Hold:
zPress . The line appearance flashes red.
To retrieve a call from Hold:
zPress the flashing line key.
To retrieve a call from Hold at another station:
zPress the flashing line key.
-OR-
Dial **1 and the number of the station that placed the call on Hold.