Polycom RSS 2000 User manual

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
Polycom ™ RSS 2000 V3.0.0.000
Getting Started Guide
General Safety Precautions
Follow these rules to ensure general safety:
• Keep the area around the Polycom RSS 2000 unit clean, free of clutter
and well ventilated.
• Decide on a suitable location for the equipment rack that will hold
the RSS 2000 unit and is near a grounded power outlet.
• • Use a regulating uninterruptible power supply (UPS) to protect the
RSS 2000 unit from power surges and voltage spikes, and to keep it
operating in case of a power failure.
Hardware Specification
Pentium 4, 2.8Mhz,2G RAM,250G Hardisk.
• Form Factor: 1U 19” rack mount
• Height: 1.73” (44 mm)
• Width: 16.83” (430 mm)
• Depth: 15.35” (390 mm)
• Gross Weight: 22.4 lbs (10.2 kg)
• Power Supply: Thermal controlled 220W
ATX AC power supply w/PFC
• AC Voltage: 100 - 240 VAC, 60-50 Hz, 5-3
Amps
XP OS

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
Preparations
Obtain the following information from your network administrator:
• RSS 2000 unit, Subnet Mask and Default Gateway IP addresses
• Gatekeeper IP address, Prefix, and E.164 of the RSS 2000.
Unpacking and Installing the RSS 2000
1 Place the RSS 2000 unit on a stable flat surface in the selected location.
2 To connect to the power source, insert the power cable into the
Power connector on the rear panel of the MGC+ unit and insert the
Power cable into the power source socket.
3Connect the lan cable to LAN1 in the back of the system.
4 Turn on the power switch.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
Initial RSS 2000 IP Configuration
The system is shipped with a default IP address:
IP Address:192.168.1.254
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
There are two ways to change the initial IP address of the sytem:
1. Via a cross over lan cable
2. Via a RS232 or Telnet Console.
1. Changing the initial IP address via a cross over lan cable
1. Connect a cross over lan cable to LAN1 in the RSS 2000.
2. Set your laptop to the same segment of the RSS
a. For example (in your laptop IP config setting):

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
3. Open internet explorer and browse to:
http://192.168.1.254
4. Login to the system.
User name: administrator
Password: polycom
5. Go to system configuration->IP setting and modify the IP address , you can set a static
IP or chose DHCP . Click the save button and than reset the system.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
2.Changing the initial IP address via an RS232 Console or Telnet
Another option to modify the IP address of the RSS 2000 is using the RS232 console.
1.Connect to the RS232 port – and activate the console (9600, 8bits)
Login: polycom (or any administrator password)
When login to the console, you will see the current IP address of the system.
Help
? – show all available commands
Changing the IP Address:
set lan1 static 172.21.100.20 mask 255.255.224.0 [gw 172.21.96.254]
Reset Password (back to polycom)
User may reset the password of the administrator to default to ‘polycom’
reset password
Note !
The same steps apply also for Telnet connection.
Only one console can be connected at any given time (either Telnet or RS232 not both).
The system is now ready for use, for additional configuration refer to the user guide.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
RSS 2000 Maximum Capacity
Scenario Description Maximum Capacity
Conference
Recording How many conferences can be recorded simultaneously 2 conference or 2 EPs dialing in the same time1 H239 recorded link at a time
Point to Point
recording How many point to point calls can be record (if both are dialing into the
POLYCOM ™ RSS 2000)
1
H323
Playback How many conferences can be playback in H323 10
Archive view How many streaming can be
reviewed (unicast) – based on the
Web Server capacity
50
Multicast for
archives How many streaming can be reviewed (multicast) for existing
archives
2
Clustering How many RSS can be stacked to
support ? There is no limitation for the amount of RSSs that can be in a single clustering
group.
1.In clustering mode , each RSS2000 still
can support 10 H.323 playback .For
example :one H.323 endpoint connect
to RSS-A , it playback an archive from
RSS-B clustering with RSS-A , the
H.323 playback resource it occupied is
taken from RSS-A . (There is a
pending issue here , please refer the
part of pending issues , RSS-365 )
2. Archive view from the web in clustering
mode will web resources from the RSS
that the archive is base, not from the
RSS that the user is connect to.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
Network TCP/UDP ports used by RSS2000
Usage Type Port Range
Manager TCP 81
Web TCP 80
https TCP 443
Trace UDP 30011
Gatekeeper UDP 1719
RAS UDP 1720
Q.931 Socket TCP 1720
H.245 Socket TCP 1730-1739
Live Broadcast TCP 1800-1801
Endpoint/
H.323
Audio / Video Data UDP 2000-2099
On demand Protocol TCP 554
On Demand Archive TCP (optional) 554
Media On Demand Archive UDP(optional) Random (for source port)
Notes Regarding On Demand Archive
The UDP ports used for on demand archives are randomly chosen. There are two ways to
configure firewalls and Windows Media Player for usage with RSS2000 on demand archives.
1) Open an outbound UDP port range matching what is used by Windows Media Player, or open
all UDP ports outbound from RSS2000 to effectively bypass the firewall for outbound traffic. Also
open the port range used by Windows Media Player for inbound traffic to the viewing PC. This
range is configurable in Windows Media Player, as seen in Figure 1 (Windows Media Player
defaults shown). The user can check RTSP/UDP, check ‘Use ports’ and define the port range.
2) Disable UDP connections in Windows Media Player to force a TCP-only connection. This
configuration utilizes only TCP port 554. As seen in Figure 2, unchecking RTSP/UDP removes
the user’s ability to specify a port range and forces all connections to use TCP 554 only.

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
Figure-1

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
Figure-2

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
Polycom ™ RSS 2000 V3.0 Release Notes
RSS2000 V3.0 Upgrade User Guide
1, New Systems – New Installations
For new installations , customer need to activate the RSS before starting to use .
Process:
As you aware, RSS 2000 V3.0 includes two type of activation keys:
Keycode definition
Package Name Description
K-keycode Option Activation (Basic, Multicast, Clustering)
U-keycode New Version activation (Will not affect the current
installed options)
Log into RSS and go to Product Activation
Click Polycom Resource Center , go to the PRC and under product activation: