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CUSTOMER SERVICE FOR CHRISTMAS TREES
For any questions, assistance, or missing parts, Do Not Return To Place Of Purchase. Please contact us at 1-888-919-0070
or visit our website at www.polygroupstore.com. One of our customer service representatives will be happy to assist you.
TREE ID# IS LOCATED ON END PANEL OF BOX.TREE ID# IS REQUIRED WHEN REQUESTING REPLACEMENT PARTS.
Customer Name:
Address:(No P.O. Boxes)
City & State:
Zip Code:
Day Phone:
Date Purchased:
Tree ID#:
Tree UPC#:
Store Purchased:
Specify Problem:
SPARE PARTS
Each tree includes hinge pins/washers.
If extra parts are needed, please contact our customer service center.
When using electrical products, basic precautions should always be followed including the following:
READ AND FOLLOW ALL SAFETY INSTRUCTIONS.
a) Do not use seasonal products outdoors unless marked suitable for indoor and outdoor use. When products are used in outdoor
applications, connect the product to a Ground Fault Circuit Interrupting (GFCI) outlet. If one is not provided, contact a qualified
electrician for proper installation.
b) This seasonal use product is not intended for permanent installation or use.
c) Do not mount or place near gas or electric heaters, fireplaces, candles or other similar sources of heat.
d) Do not secure the wiring of the product with staples or nails, or place on sharp hooks or nails.
e) Do not let lamps rest on the supply cord or on any wire.
f) Unplug the product when leaving the house, or when retiring for the night, or if left unattended.
g) This is an electric product – not a toy! To avoid risk of fire, burns, personal injury and electric shock it should not be played with
or placed where small children can reach it.
h) Do not use this product for other than its intended use.
i) Do not hang ornaments or other objects from cord, wire, or light string.
j) Do not close doors or windows on the product or extension cords as this may damage the wire insulation.
k) Do not cover the product with cloth, paper or any material not part of the product when in use.
l) The supply cord cannot be replaced. If the cord is damaged the product should be scrapped.
m)The lamps of this product are not replaceable. Do not attempt to change or modify the lamps.
n) For LED string only. To reduce the risk of fire or electric shock, do not attempt to replace lamps or modify string.
o) Read and follow all instructions that are on the product or provided with the product.
SAVE THESE INSTRUCTIONS.
IMPORTANT SAFETY INSTRUCTIONS