PolyVision Webster Wireless User manual

Part Number 370-0137-00
©2002 PolyVision Corporation
All rights reserved
Printed in the China
Webster Wireless
User Guide
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Information in this document is subject to change without notice.
Reproduction in any manner without written permission of
PolyVision Corporation is forbidden.
PolyVision Corporation reserves the right to make changes in
product design, or detail, and to discontinue any product or
material without notice.
Webster, a Steelcase company, is a trademark of PolyVision.
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Webster Wireless
1
TABLE OF CONTENTS
Welcome to Webster Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Webster Wireless Quick Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
What to Expect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installing Webster Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What Comes in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
General Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Connecting to your Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mounting the Pod on the Whiteboard . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Connecting to your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Webster Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
What the Pod Lights Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Establishing a Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
When a Link Breaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Re-establishing a Broken Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
CE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
VCCI Compliance (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
International Model Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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Webster Wireless
2 WELCOME TO WEBSTER WIRELESS
WELCOME TO WEBSTER WIRELESS
Welcome to Webster Wireless, your quick and easy solution to avoid
wires running between your Webster whiteboard and your computer.
This manual provides instructions for installing and operating
Webster Wireless between your Webster whiteboard and your
computer.
Webster Wireless works with all Webster Products: Webster TS and LT
whiteboards, and Webster IRP and IPD display systems.
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WEBSTER WIRELESS QUICK START 3
WEBSTER WIRELESS QUICK START
Step 1:Remove the serial cable that connects your computer to your
whiteboard.
Step 2:Place the transceiver pod with the long cord on top of your
whiteboard.
Step 3:Plug the pod into the whiteboard where the serial cable was
connected.
Step 4:Plug one of the power supplies into the wall.
Step 5:Plug the power supply cable into the back of the serial
connector.
NOTE:note:
On TS boards, you can use the power sharing cable to power both the
board and the pod with one power supply.
Step 6:Place the transceiver pod with the short cord near your
computer.
Step 7: Plug the pod into the computer where the other end of the
serial cable was connected.
Step 8:Plug the other power supply into the wall.
Step 9: Plug the power supply cable into the back of the serial
connector.
Step 10:Green lights on both pods indicate Webster Wireless is ready
to go.
Step 11: Use your Webster Whiteboard.
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Webster Wireless
4 WEBSTER WIRELESS QUICK START
What to Expect
Webster Wireless simply replaces the serial cable that connects your
Webster whiteboard to your computer. Green lights on both of your
transceiver pods tell you Webster Wireless is ready to operate. Write
on your Webster whiteboard and your writing appears on your
computer screen in the Webster software. All of the functions on
most Webster systems will operate just as they always have.
NOTE:note:
Webster Wireless disables the wakeup button on some LT boards. You
must wakeup your LT board from your computer.
Sometimes you may see an amber light on a transceiver pod instead
of a green light. Amber lights mean that your transceiver pod is
receiving power, but it is not getting a signal from the other
transceiver pod.
An amber light comes on in the center of each transceiver pod when
it is first connected to wall power, before it “sees” the other pod.
These lights also turn amber at anytime during operation when the
link between the pods is broken. The link can be broken in several
ways: by disconnecting power from one of the pods, by covering or
“shadowing” one of the pods, or by placing the pods too far apart.
Your Webster software may also notify you if the link becomes
broken while you are using your whiteboard.
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INSTALLING WEBSTER WIRELESS 5
INSTALLING WEBSTER WIRELESS
Webster Wireless is simple to install. Just remove the cable that
currently connects your Webster whiteboard to your computer, plug
one of the Webster Wireless transceiver pods into the serial
connector of your board and one into your computer, connect the
power supplies, position your pods and you are ready to go. The
following chapter gives you all of the details and discusses the
things you might want to consider to optimize performance when
installing Webster Wireless.
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Webster Wireless
6 INSTALLING WEBSTER WIRELESS
What Comes in the Box
11-whiteboard transceiver pod (with long cord)
21-computer transceiver pod (with short cord)
32-power adapters with cords
41-power sharing cable
51-strip of double sided, foam mounting tape
61-User Guide (this guide)
71-registration card
General Considerations
Webster Wireless uses reflected infrared (IR) light to communicate
between your whiteboard and your computer. A direct line of sight
between the transceiver pods is not needed for reliable
communication. Both transceiver pods are designed to shine IR light
on the ceiling and to detect light reflecting from the ceiling.
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INSTALLING WEBSTER WIRELESS 7
Install Webster Wireless so both of your pods have an unobstructed
view of the area of the ceiling between the two pods. This allows the
IR from each pod to bounce over the heads of people writing on the
board and sitting near the computer.
Webster Wireless works best when the two pods are within 24 feet of
one another. A quick way to measure the distance between the two
pods is to count ceiling tiles. Acoustic ceiling tiles usually come in
one of two sizes, 2-foot squares and 2-foot by 4-foot rectangles. The
diagonal width of a 2-foot square tile is about 2.8 feet. The diagonal
width of a 2x4 foot tile is about 4.5 feet. Count the squares between
the two pods then multiply by the appropriate distance above to
determine the approximate distance between the pods.
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Webster Wireless
8 INSTALLING WEBSTER WIRELESS
Ceiling height and material make a difference in performance. The
higher the ceiling, the closer together the receiver pods will need to
be. A non-IR reflective ceiling will reduce range. The 24-foot range
assumes a typical office conference room with a ceiling height of
between 8 and 12 feet and a light-colored, acoustic tile ceiling. If
your ceiling is not IR reflective, try using one of your walls. Do this by
mounting one pod on the side of your whiteboard and pointing the
other pod toward the wall on that side of the whiteboard.
Connecting to your Whiteboard
There are three basic steps to installing the Webster Wireless
transceiver pod on your whiteboard:
1Mounting the pod.
2Connecting the serial communications cable.
3Connecting the power cable.
MOUNTING THE POD ON THE WHITEBOARD
We recommend mounting the board side pod on top of the
whiteboard above the upper-left corner of the board. The pod with
the long cord mounts on the whiteboard. The pod is held in place
using double-sided foam tape. However, we recommend that you set
up both the board side and computer side of Webster Wireless and
check that you have a working communications link between the two
pods before using the foam tape. The foam tape is not reusable.
There are two basic considerations for mounting the transceiver pod
on the board. The most important of these considerations is assuring
there are no shadows cast on the receiver section of the pod.
Transmitter area
Receiver area
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