Pond One ClariTec 3000UV User manual

Instruction Manual
ClariTec
Models: 3000UV / 5000UV / 10000UV / 15000UV
3000 / 5000 / 10000 / 15000

Important Safeguards
WARNING: The Ultraviolet globe used in this unit
produces harmful ultraviolet radiation. So caution
needs to be taken as follows. Never look directly at
the lamp, as damage to your eyes will occur.
Always disconnect the power supply before
opening the unit for service. Failure to do so will
expose the user to harmful UV light. (Models
3000/5000/10,000/15,000UV)
A quick glance to ensure it is working is harmless.
WARNING: To guard against injury, basic
safety precautions should be observed,
including the following:
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge unless they are supervised adequately
by a responsible person to ensure that they can
use the appliance safely. Children should be
supervised to ensure that they do not play with the
appliance.
Read and follow all safety instructions before using
this appliance. There maybe additional electrical
safety instructions relevant to your country on
page 5.
Warning: To avoid possible electric shocks, special
care should be taken where water and electricity
are combined, for each of the following situations
do not attempt repairs yourself. Return the
appliance to an authorised dealer for servicing.
If you have any doubts about the electrical installa-
tion you should consult a qualified electrician.
Please observe local laws and regulations regard-
ing the installation of ponds and pond equipment.
Always abide by these regulations. If in any doubt
please consult your local government planning
department or authority.
This appliances is intended for outdoor garden
pond use only, don’t use the appliances for any
other purpose. The appliances must be installed
with a residual earth leakage circuit breaker
(RCCB OR RCCD of 30mA in the supply line to the
appliance.
If the appliance shows any sign of abnormal water
leakage or malfunction, immediately disconnect it
from the power source. Do not attempt repairs
yourself.
Carefully examine the appliance after installation.
It should not be plugged in or connected to the
mains power supply when there is water present
on parts which are not supposed to be wet.
Do not operate the appliance if it has a damaged
power supply cord or plug, or it is malfunctioning,
or has been dropped or damaged in any manner.
If the plug or socket does get wet, do not unplug or
disconnect the appliance from the socket. Discon-
nect the fuse or circuit breaker that supplies the
power to the appliance, then unplug and examine
for presence of water in the socket.
To avoid the possibility of the appliance plug or
mains connection socket getting wet, position the
switch box or outdoor weather proof socket at least
2 metres from the pond side. It should also be
raised above possible flooding zones.
Always disconnect the appliance from the electri-
cal outlet when not in use, before putting on or
taking off parts, before any type of maintenance or
cleaning. Never yank or use the power cord to pull
it from the outlet or from the pond. Only carry by
the main appliance body.
NEVER CARRY THE FILTER BY THE ELECTRIC
SUPPLY CABLE THIS WILL DAMAGE THE
UV-C AND MAKE IT UNSAFE.
Do not use the appliance for reasons other than
the intended use. The use of attachments that are
not sold or recommended by the appliance
manufacturer may cause the product to be unsafe.
We strongly recommend against it.
Do not install or store the appliance where it will be
exposed to weather or temperatures below
freezing.
Read and observe all the important notices on the
appliance type plate.
Maximum main power supply 10 meters.
The appliance comes with 10 meters of mains
power cable. It should not be extended (UV
models only)
The external flexible cable or cord of this UV-C
cannot be replaced. If the cord is damaged the
UV-C should be scrapped.
Appliance shall only be used with rated voltage
and frequency. 220 - 240V~50HZ
For Guarantee Conditions, please refer to
the Guarantee form on page 15 of this
instruction manual.
2
Warning:
This appliance must not be disposed of
together with domestic waste. It must be
disposed of at an authorised centre set
up for the recycling of electrical and
electronic appliances. By collecting and recycling
waste, you help save our natural resources.
Please Make sure this product is disposed of in
an environmental friendly and safe way.

Before First Use / Preparation
Read and follow all the instructions, even if you
feel you are familiar with the product. Find a place
to keep the instructions handy for future reference.
Your attention is drawn particularly to the sections
concerning “IMPORTANT SAFEGUARDS” and
the “POND ONE GUARANTEE”. Please ensure
you retain your original purchase receipt in the
event that guarantee service is required.
Carefully unpack the Filter making sure you keep
all the packing material until all the parts of the
product have been found and the product has
been assembled.
This product is shipped to you in a factory sealed
carton. Should the product malfunction in any
way or if the unit is damaged and requires
replacement, contact the retailer where the
product was purchased for inspection.
The plug supplied with this product is a sealed plug
and we do not recommend removing or changing it.
The external flexible cable or cord of this UV-C
cannot be replaced. If the cord is damaged the
UV-C should be scrapped.
Know Your Filter
11
1
2
5
4
9
8
7
6
3
10
1. Cleaning Controller
2. Ultra Violet Clarifier
(only with models 3000UV/5000UV/10000UV/15000UV)
3. O-Ring
4. Clamping Ring
5. Clamp Lock
6. Fine Filter Pad 25ppi
7. Medium Filter Pad 20 ppi
8. Super Bio Chamber
9. Coarse Filter Pad 15 ppi
10. Canister
11. Opening Assist Foot Plate
3
ClariTec 3000UV Model Shown.

4
Yellow 25 ppi
Green 20 ppi
Yellow 25ppi
Green 20ppi
Green 20ppi
Black 15ppi
Black 15ppi
Black 15ppi
3000/3000UV 5000/5000UV
10000/10000UV 15000/15000UV
Yellow 25ppi
Green 20ppi
Green 20ppi
Green 20ppi
Black 15ppi
Black 15ppi
Black 15ppi
Yellow 25ppi
Green 20ppi
Green 20ppi
Black 15ppi
Black 15ppi
Black 15ppi
Media Setup Guide

Always check local government regulations prior
to installing your Pond One product
United Kingdom
According to government guidelines pond
equipment intended for permanent installation
outside must be supplied without a fitted plug.
These appliances are intended for connection to
or hard wiring to the mains supply by means
other than a conventional plug and socket.
This means either a suitable specialist weather
proof outdoor socket or a hard wired socket
indoors must be used. All cables from the
appliance to the socket should be led through a
suitable approved conduit and buried in the
ground or raised above the ground For ease of
visibility, thus avoiding accidental damage from
actions like digging of the ground or mowing of
grass.
An approved earth leakage circuit breaker
(RCCB) or otherwise known as an Residual
Circuit Current Device (RCCD) must be fitted in
the electricity supply line.
The appliance should be connected to the mains
supply using the following colour coding. Refer to
Diagram 1
Red or brown wire - to the live connection ‘L’
Blue or black wire - to the Neutral connection ‘N’
Green with Yellow stripe wire - to the Earth
connection ‘E’
IF YOU ARE IN ANY DOUBT ABOUT
INSTALLING YOUR APPLIANCE YOU
SHOULD CONSULT A QUALIFIED
ELECTRICIAN.
Connecting your appliance to the mains electricity supply
- Country specific instructions
Australia, New Zealand and Hong Kong
In Australia, New Zealand and Hong Kong all
products are supplied with fitted plugs. This plug
should NOT be tampered with in any way or
removed. Removal or tampering with the plug
invalidates our guarantee offered with this
product.
L
E
Red or Brown Blue or Black
Green with a Yellow
Stripe
N
Diagram 1
5

5. Turn the lid over and remove the plastic
waste removal pipe and delivery pipe from the
filter lid. Remove the sponges from the filter lid
and media basket and sponge from within the
canister. Fig 4
6. Rinse the filter media and canister out with
tap water DO NOT USE SOAP OR
DETERGENTS TO RINSE YOUR MEDIA.
7. Place the sponges back onto the lid and refit
the waste removal pipe and delivery pipe to the
plastic tubes. Reinsert the black sponge and
CeramiSub back into the canister. Refer to
page 4.
8. The sealing O-Ring sits on the rim of the
canister body. This is a vital part of the filter and
it is important that it is installed correctly. It is
lubricated during production, however it is
important that it is re lubricated using a pond
safe lubricant when ever the filter is
disassembled. Replace it periodically if it shows
any signs of deterioration. Fig 5
1. Prior to installing the ClariTec you must first
ensure the O-Ring which seals the filter is in
place and wash the filter media.
2. To open the filter release the safety clip which
locks the handle on the clamping ring. Fig 1
3. Lift the release handle and remove the
clamping ring. Fig 2
4. To remove the lid place your two feet on the
opening assist foot plates, which are at the
base of the filter canister. Grasp the lid with two
hands and lift off. Fig 3
Setting Up Your Filter
6
Fig 5
Fig 2
Fig 1
Fig 3
Fig 4

Setting Up Your Filter
12. Your ClariTec Filter is supplied with a
stepped hose tail to take a number of different
sized hoses. You should always use the largest
hose size possible to minimise flow loss in the
pipes through frictional loss. We recommend
using 1 1/4” (32mm) or 1 1/2” (37mm) hose.
PLEASE ENSURE you cut off the smaller hose
sizes from your stepped hose tail that are not
being used.(A hack saw is recommended for
this) Failure to do this will result in significant
flow loss.
13. Place the stepped hose tail through the
female threaded nut, place your hose clamp
over the hose and then push your chosen hose
over the hose tail. The hose must always be
secured by a suitable clamp. Failure to do this
could result in the hose being pushed off by the
power of the pump. Fig 9
14. Once complete screw one hose tail onto the
outlet of your filter, marked with the arrow
pointing away from your filter (middle). And the
second onto the inlet marked with the arrow
facing towards the filter (left). Fig 10
9. Place the O-Ring in the channel at the top of
the canister. Fig 6
10. Line the waste removal pipe and delivery
pipe up with the two holes in the top of the
media basket. Press the lid of the unit down
firmly. Fig 7
11. Replace the clamping ring. Line the cutouts
in the clamping ring up with outlet, inlet and
waste removal outlet and close the clamping
ring. Fig 8
7
Fig 6
Fig 7
Fig 9
Fig 8
Fig 10

Setting Up Your Filter
Fig 11
15. Please Note: Tighten the nut hand tight. NO
TOOLS ARE REQUIRED. Fig 11
16. In your accessory bag you will also find a
blank nut. This is placed on the waste outlet to
prevent any leakage which may occur. Hand
tight will do. Fig 12
17. Your cleaning controller is located at the top
of your filter, this unit allows you to switch
between filtration mode and back wash mode.
For normal operation the arrow on the control
knob should be pointing to the center outlet.
Fig 13
You are now ready to position your filter. Attach
you pump and position it, keep in mind the
longer your hoses the slower the flow rate.
Keep hose lengths to a minimum and position
your pump away from the outlet of your filter.
CAUTION:
a. NEVER run the UV-C without water passing
through the unit.
b. Small rocks may damage the unit. Therefor
ensure the area where your pump sits is free
from all small solid objects and does not draw
them into the unit.
Fig 12
Fig 13
8

Starting Your Pump
9
Pump Maintenance / Cleaning
YOU MUST DISCONNECT THE POWER
SUPPLY BEFORE CARRYING OUT ANY
MAINTENANCE WORK OR HANDLING THE
FILTER OR PUMP IN ANY WAY.
To maximise the life of your pump it is
recommended to clean the pump casing and
the impeller every 4-8 weeks or earlier if flow
has decreased significantly.
Prior to cleaning, disconnect the pump from the
electrical power supply.
The casing of the pump can be cleaned with a
firm brush. DO NOT USE DETERGENTS AS
THE USE OF THESE WILL BE POTENTIALLY
LETHAL TO POND INHABITANTS. Leafs,
grass or algae should be removed.
Under normal circumstances your pump should
start immediately. If it does not then possible
explanations could be:
Lack of back pressure on the pump. Place a
hand over the end of the hose to create back
pressure until water flows.
Occasionally the impeller may stick from new.
This is a result of the amount of time the pump
has sat in a box since production and is
perfectly normal. If this happens ALWAYS
switch the pump off from the mains power
supply before handling it in any way. Turn the
impeller with a tool like a screw driver to release
it. Submerse back in to position and switch on.
DO NOT ATTEMPT TO TURN THE IMPELLER
WITH YOUR FINGERS.
The pump should ideally be positioned at the
opposite end of the pond from were the water
returns to the pond. This helps the circulation of
water. However, it is always a good idea to
occasionally move the pump around larger
ponds to reduce dead spots. (Static water)
All pumps on the market are affected by loss of
flow in the pipe fitted to them. Hence hose
length should be kept to a minimum and size
as large as possible to minimise the flow
reduction.
Positioning of Your Pump
Notes

In order to keep your filter performing well we
advise you check the flow rate of the unit on a
regular basis. Remember in some cases it may
be the pump which requires maintenance
rather than the filter. Check your instruction
manual for cleaning and maintenance
directions for your pump.
Perform a back wash on your filter regularly.
Depending on stock level, flora and the
surrounding environment your unit may require
cleaning more frequently. Use the waste water
to water your garden or simply run the hose to
the drain.
To start the backwash remove the cap on the
waste outlet and connect the spare clear hose
tail with a hose attached. Fig 1.
Turn the cleaning controller so the arrow is
pointing towards the waste outlet where the
clear hose tail has been connected. Fig 2.
Backwashing Your Filter
Drain pond to desired level or until the water
running out of the clear hose tail is clear.
Disconnect the clear hose tail and replace the
waste outlet cap. Turn the cleaning controller
back to its original position. CAUTION: Do not
leave the pond unattended whilst the filter is
being backwashed as the pump could drain
the pond completely of water.
When ever water is added to the pond ensure a
quality water conditioner is used to remove any
chlorine or chloramines from the tap water.
Should your filter require further cleaning turn
the power off to both the UV-C and Pump and
remove the screw on hose tails. Follow the
instructions under the heading “Setting up your
Filter” in order to open and clean your filter.
DO NOT USE DETERGENTS AS THE USE
OF THESE WILL BE POTENTIALLY LETHAL
TO POND INHABITANTS.
Place some water from your pond into a bucket
and simply squeeze the sponges out in the
bucket. Do the same with the CeramiSub.
Leave them in the plastic basket and dunk them
into the water several times. Then reassemble
your filter.
10
Fig 1
Fig 2

YOU MUST DISCONNECT THE POWER
SUPPLY BEFORE CARRYING OUT ANY
MAINTENANCE WORK OR HANDLING THE
FILTER OR PUMP IN ANY WAY.
You do not need to open the filter in order to
replace the UV globe. However there must be no
water running through the unit. Turn the lid of the
UV-C anti clock wise to remove it from the unit.
Replace the UV globe every 12 months or at
the beginning of every summer season as the
spectrum of light changes over time and its
efficiency is greatly reduced.
DO NOT touch the glass section of the UV
globe. Remove it by grasping it by the base of
the tombstone and lifting up or use a clean cloth
place it over the globe and remove. This should
require no tools.
At this stage remove the quartz sleeve and
clean it. To do so you will need a Phillips head
Replacing/Cleaning the UV-C
screwdriver, simply remove the 4 screws which
surround the sleeve.
Carefully remove the sleeve and clean it with a
soft cloth. DO NOT USE DETERGENTS AS
THE USE OF THESE WILL BE POTENTIALLY
LETHAL TO POND INHABITANTS.DO NOT
USE ANY ABRASIVE SCOURING PADS OR
IMPLEMENTS.
There is an O-ring which seals the unit. Check
it, if it shows any signs of deterioration replace
it. Ensure when reinstalling the O-ring that it
lines up correctly.
Carefully reinstall the quartz sleeve and replace
the 4 Phillips head screws. Remember the top
of the sleeve is plastic and may become brittle
with age, do not over tighten it.
Once complete reinsert the UV-C back into the
sleeve and turn clockwise to tighten, do not
over tighten.
Plug the unit back in and check for leaks. 11

WARNING: Disconnect electrical supply
before commencing any work on the filter.
1. FLOW COMING OUT OF THE FILTER IS
SLOWING DOWN.
The filter sponges are blocked and require
cleaning. Perform a back wash on a regular
basis, this will ensure you filter is performing to
its full potential. (See Backwashing Your Filter)
In extreme cases the filter media may be
severely blocked. Dissemble the unit and clean
the media. (See Setting Up Your Filter)
Check pipes for restrictions, blockages or
breaks. Pipes that are buried under the ground
could be crushed by rocks or the weight of soil
on top of them, especially possible after
prolonged periods of rainfall.
The intake to the pump in the pond could be
blocked by leaves and debris. If the flow into the
filter is restricted then this will mean less flow
coming out.
2. THE PUMP FLOW RATE IS FINE UNTIL I
CONNECT THE FILTER THEN IT
DECREASES CONSIDERABLY
All pressurised filters will cause a frictional
resistance in the pipe work. This means by
there nature they will reduce the output of the
pump. Depending on the size of the pump and
pressure (Head Max) of the pump this could be
up to a 50% reduction.
Try moving the pump closer to the inlet of the
filter or raising the pump off the bottom of the
pond to again bring it closer to the inlet.
The size of the hose used may also affect the
flow of water through the filter. Use the largest
hose size possible and remove the smaller size
on the hose tails as they will restrict the flow
considerably.
3. MY POND WAS CLEAR BUT NOW IT HAS
GONE GREEN AND CLOUDY (UV Models
Only)
Check the ultraviolet (UV) globe is still
functioning. All globes should be replaced after
10,000 hours (12 months) maximum but they
do loose effectiveness from the day they are
first used.
Trouble Shooting
The quartz sleeve which protects the UV globe
may require cleaning, see Replacing/Cleaning
UV-C for instruction on how to remove the
quartz sleeve.
Check pH and hardness levels of your pond
water, a filter can not perform correctly if the
hardness is too low.
4. MY FILTER IS LEAKING
Check all restrictions as above. Normally leaks
will occur when the water is not able to pass
through the unit fast enough.
Check and replace foams. Foam structure
breaks down over a period of time and normally
they will need to be replaced once a year. When
they break down the pond water can not pass
through fast enough.
Check the O-ring which seals the lid to the
canister and the O-ring which seals the quartz
sleeve on the UV-C. They will deteriorate and
require replacing periodically. Any time the unit
is disassembled lubricate them using a pond
safe lubricant.
Check the hose tails and hose clamps are tight
and that the clamping ring is on and closed
correctly.
Ensure the cleaning controller is switched to
filtering mode.
5. SINCE FIRST INSTALLING MY CLARITEC
I HAVE NOT BEEN ABLE TO ACHIEVE
CLEAR WATER OR GOOD WATER QUALITY
It could be the filter is too small for the biological
loading being put upon it. This can be because
the pond is too large, too many fish or more
often the case over feeding of the fish which
leads to a lot of uneaten food sinking to the
bottom of the pond and decaying. Decaying
food and leaves etc, causes the filter to have to
work much harder. If the filter is only just big
enough for your pond size this can mean that it
can’t cope. Recommended action. Clean pond
and feed only what the fish consume in a few
minutes, thus reducing the biological load on
the filter and improving the all round health of
the pond. In essence a filter will help maintain a
clear healthy pond, it can not turn an extremely
dirty soiled pond in to a pristine one without a lot
of help from the pond owner.
12

Spare Parts Notes
13
Replacement Filter Media
Use Pond One Genuine Spare Parts Only.
See your local Pond One Dealer and look
for the number listed below for the spare
part you require. Alternatively you will find
some of these numbers on the silver label
located on the product.
25ppi Sponge All Models 208S
20ppi Sponge All Models 209S
Not 3000/3000UV
20ppi Sponge All Models 210S
15ppi Sponge All Models 211S
Not 3000/3000UV
15ppi Sponge All Models 212S
208S
Pond One Spare Parts
220 - 240V~50HZ
Precision Manufactured in the P.R.C.
Designed in Australia by Aqua One
Distributed in Australia by:
Kong's (Aust.) Pty. Limited
48 Williamson Rd. Ingleburn
2565 NSW Australia
Distributed in New Zealand by:
Kong's (NZ) Limited
52 Glenlyon Avenue. Greerton
Tauranga New Zealand
Distributed in Hong Kong by:
Kong’s Aquarium Supplies Co., Ltd
No 31, 3/F Thriving Industrial Centre
26-38 Sha Tsui Road, Tsuen Wan
Hong Kong
Distributed in the UK by:
Kong’s (UK) Limited,
C/O Aqua Pacific UK Ltd.
PO Box 268
Romsey Hampshire
SO51 0WW
United Kingdom
www.pondone.com.au
Pond One and Kong’s are registered trademarks or trademarks.

Specifications for The ClariTec Filter
Key
Ornamental pond with plants and few fish and less than average
exposure to sun - no more than 6 hours a day full sunlight exposure
Typical pond with plants and average fish contents and average sun
exposure
Heavily stocked pond with plants and larger fish or greater than average
sun exposure
Specifications for ClariTec Filters With UV-C
Height
cm UV-C
35
46
Dia
cm
39
39
Volume
Litres
16.5L
21.5L
3000
5000
1500
2500
750
1250
9 watt
9 watt
3/4” - 1.5”
(19 - 37mm)
Max Flow
Litres / hour
3000 L/hr
5000 L/hr
10m
10m
Model
3000UV
5000UV
Maximum Pond Sizes Suggested
in litres
Dimensions and Capacity
Fittings
in and out
Cable
Length
Specifications for ClariTec Filters Without UV-C
14
56
66
39
39
27.5L
33.5L
10000
15000
5000
7500
2500
3750
13 watt
13 watt
3/4” - 1.5”
(19 - 37mm)
10000 L/hr
15000 L/hr
10m
10m
10000UV
15000UV
Height
cm UV-C
35
46
Dia
cm
39
39
Volume
Litres
16.5L
21.5L
3000
5000
1500
2500
750
1250
3/4” - 1.5”
(19 - 37mm)
Max Flow
Litres / hour
3000 L/hr
5000 L/hr
10m
10m
Model
3000
5000
Maximum Pond Sizes Suggested
in litres
Dimensions and Capacity
Fittings
in and out
Cable
Length
56
66
39
39
27.5L
33.5L
10000
15000
5000
7500
2500
3750
3/4” - 1.5”
(19 - 37mm)
10000 L/hr
15000 L/hr
10m
10m
10000
15000
VOLTAGE: 220 - 240V~50HZ
-
-
-
-

15
The additional 1 Year Extended Guarantee applies when you REGISTER with Pond One. See enclosed for details.
ATTENTION!
PLEASE RETAIN YOUR PROOF OF PURCHASE AND GUARANTEE
Congratulations on your purchase of a quality Pond One product. This product will last you many years under normal usage.
About this Guarantee
The Manufacturer or Distributor, of Pond One goods, is collectively known herein as “Pond One”. Please refer to contact details for Pond One
below or on the applicable Pond One website. Any product that is covered by its own Guarantee (as enclosed with the product) is subject to the
conditions of that Guarantee.
The benefits given to the purchaser, under Guarantee, are in addition to all other statutory rights and remedies which the purchaser has in respect
of goods under legislation in the applicable country of purchase. This Guarantee shall not affect any such rights and should be read subject to
such legislation.
1.0. Terms and Conditions of Guarantee.
1.1. Pond One warrants to the purchaser, for 2 Years from date of original purchase, to repair or replace goods where fault is found due to
defective materials or faulty workmanship and where goods do not operate in accordance with the instructions.
1.2. All claims for repair or replacement must be made at place of purchase.
1.3. The original and dated Proof of Purchase (receipt) must be supplied with all goods claims. Please also provide this Guarantee where possible.
1.4. All goods subject to claim under Guarantee should be prepared for transportation in the original packaging or other comparable packaging
which offers the same degree of protection.
1.5. Where goods are repaired or replaced under Guarantee, these goods are Guaranteed for the remainder of either the original Guarantee or
Extended Guarantee period.
1.6. Where claims on inspection reveal goods are in normal working order, Pond One will request reimbursement of all reasonable costs incurred.
2.0. Other Terms and Conditions – Extended Guarantee
2.1. The Extended Guarantee period is for an additional 1 Year and commences on expiration of the standard guarantee period.
2.2. Application for Extended Guarantee is FREE of any registration cost to the purchaser on completion of the Extended Guarantee question-
naire which may be found with the Pond One goods purchased or on the applicable Pond One website. (See below)
2.3. Upon receipt and acceptance of the questionnaire, Pond One will forward a Certificate of Extended Guarantee to the purchaser.
2.4. For more information on how we collect, hold, use and disclose personal information provided to us, please refer to our Privacy Statement
on the Pond One websites or write to our Privacy Officer, in your country of purchase.
2.5. Where Pond One determines goods are being used in a manner contrary to the instructions, specifications or this Guarantee, Pond One
reserves the right to terminate Extended Guarantee for such goods and will provide written notice to the purchaser.
3.0. Exclusions and Limitations
Where permitted by local law, the following exclusions and limitations apply in regard to the Guarantee:
3.1. Goods claims where fault is due to, but not limited by a) misuse b) neglect c) abuse d) fire or flood e) normal wear and tear f) accidental
breakage g) Acts of God h) mains voltage fluctuation or supply problems i) connection to any voltage other than what is stated on the rating plate
j) modification or tampering to electrical cord or plug, k)vermin, insects or foreign object l) liquid spillage or submersion of goods where goods
are not designed to sustain such use or duress.
3.2. Where inspections reveal goods are in normal working order including where noise or vibration is consistent with normal goods operation.
3.3. Attempted repairs or modifications by unauthorised persons, including but not limited to modifications to the electrical lead or plug.
3.4. Where the goods factory rating plate has been removed, altered, damaged or is rendered illegible.
3.5. Where goods are not installed, operated or maintained in accordance with Pond One’s goods instructions, specifications or this Guarantee.
3.6. Replacement or repair of worn consumables or replacement of lost goods, parts or components.
3.7. Costs associated with goods transportation, removal, installation, postage or cost of insurance.
3.8. Any damage incurred whilst installing, transporting or moving the goods.
3.9. Subject to certain local statutory rights and obligations to the contrary, and this guarantee shall not affect those rights or obligations, where,
to the full extent permitted by law:
1. all express and implied warranties and conditions under statute or general law, are expressly excluded and Pond One, where permitted, will
limit liability as follows and at Pond One’s option to: in regard to goods either a) the replacement of goods or supply of equivalent goods b) the
repair of goods or the cost of replacing the goods or of acquiring equivalent goods OR in regard to services either c) the re-supply of services d)
the cost to re-supply services.
2. Pond One will not be liable for any loss or damage, including consequential loss or damage either directly or indirectly, or for any incidental
expenses, of any kind, and in any way whatsoever.
(1) Consumables include items such as filter media, filter cartridges, quartz sleeves, light tubes, lamps, bulbs and starters.
Pond One - Guarantee 2 + 1 Year
Pond One may be contacted in:
Australia
Kong's (Aust.) Pty.Limited
PO Box 863, Ingleburn
1890 NSW Australia
www.pondone.com.au
Hong Kong
Kong’s Aquarium Supplies Co., Ltd
No 31, 3/F Thriving Industrial Centre
26-38 Sha Tsui Road, Tsuen Wan
Hong Kong
www.pondone.co.hk
New Zealand
Kong's (NZ) Limited
PO Box 15 - 183,Tauranga
3015 New Zealand
www.pondone.co.nz
United Kingdom
Kong’s (UK) Limited
C/O Aqua Pacific UK Ltd
PO Box 268
Romsey Hampshire, SO51 0WW
United Kingdom
www.pondone.co.uk
(1)

Pond Retail Specialist
Name:
Phone Number:
Address:
Contact:
Pond Information
Size (m)
Volume
Pond Location
Date the pond was set up
Date first fish was introduced
Gravel / Substrate
Filtration Information
Filter Type / Flow Rate /
Filter Media
Biological / Mechanical / Chemical
Other Pond Accessories
Power Heads / Brand / Flow rate
Air Pumps / Brand / Output
Ultra Violet Clarifier / Brand / Size
Other
Fish Information
Type of Fish Size Date Added
16
Pond Log
Instruction Version: - 21.01.08