poolstar POOLEX SILENTMAX 80 User manual

www.poolstar.fr
Silent Max
INSTALLATION AND USER MANUAL
for your heat pump

2
Warning
This heat pump contains a ammable refrigerant R32.
Any intervention on the refrigerant circuit is prohibited without a valid authorization.
Before working on the refrigerant circuit, the following precautions are necessary for safe work.
1. Work procedure
The work must be carried out according to a controlled procedure, in order to minimize the risk of
presence of ammable gases or vapors during the execution of the works.
2. General work area
All persons in the area must be informed of the nature of the work in progress. Avoid working in a conned area. The
area around the work area should be divided, secured and special attention should be paid to nearby sources of ame
or heat.
3. Verication of the presence of refrigerant
The area should be checked with a suitable refrigerant detector before and during work to ensure that there is no
potentially ammable gas. Make sure that the leak detection equipment used is suitable for ammable refrigerants, ie
it does not produce sparks, is properly sealed or has internal safety.
4. Presence of re extinguisher
If hot work is to be performed on the refrigeration equipment or any associated part, appropriate re extinguishing
equipment must be available. Install a dry powder or CO2 re extinguisher near the work area.
5. No source of ame, heat or spark
It is totally forbidden to use a source of heat, ame or spark in the direct vicinity of one or more parts or pipes contai-
ning or having contained a ammable refrigerant. All sources of ignition, including smoking, must be suciently far
from the place of installation, repair, removal and disposal, during which time a ammable refrigerant may be released
into the surrounding area. Before starting work, the environment of the equipment should be checked to ensure that
there is no risk of ammability. «No smoking» signs must be posted.
6. Ventilated area
Make sure the area is in the open air or is properly ventilated before working on the system or performing hot work.
Some ventilation must be maintained during the duration of the work.
7. Controls of refrigeration equipment
When electrical components are replaced, they must be suitable for the intended purpose and the appropriate speci-
cations. Only the parts of the manufacturer can be used. If in doubt, consult the technical service of the manufacturer.
The following controls should be applied to installations using ammable refrigerants:
- The size of the load is in accordance with the size of the room in which the rooms containing the refrigerant are
installed;
- Ventilation and air vents work properly and are not obstructed;
- If an indirect refrigeration circuit is used, the secondary circuit must also be checked.
- The marking on the equipment remains visible and legible. Illegible marks and signs must be corrected;
- Refrigeration pipes or components are installed in a position where they are unlikely to be exposed to a substance
that could corrode components containing refrigerant
8. Verication of electrical appliances
Repair and maintenance of electrical components must include initial safety checks and component inspection proce-
dures. If there is a defect that could compromise safety, no power supply should be connected to the circuit until the
problem is resolved.
Initial security checks must include:
• That the capacitors are discharged: this must be done in a safe way to avoid the possibility of sparks;
• No electrical components or wiring are exposed during loading, recovery or purging of the refrigerant gas system;
• There is continuity of grounding.

3
Dear Customer,
Thank you for your purchase and for your condence in our products.
These are the result of many years of research in the eld of design and production
of heat pumps for swimming pools. Our aim is to provide you with an exceptional high
performance quality product.
We have produced this manual with the utmost care so that you get maximum benet
from your Poolex heat pump.
Thank you

4
PLEASE READ CAREFULLY.
These installation instructions are an integral part of the product.
They must be given to the installer and retained by the user.
If the manual is lost, please consult the website:
The instructions and recommendations contained in this manual should be read carefully and understood
since they provide valuable information concerning the heat pump’s safe handling and operation. Keep this
manual in an accessible place for easy future reference.
Installation must be carried out by a qualied professional person in accordance with current regu-
lations and the manufacturer’s instructions. An installation error may cause physical injury to persons or
animals as well as mechanical damage for which the manufacturer can under no circumstances be held
responsible.
After unpacking the heat pump, please check the contents in order to
report any damage.
Prior to connecting the heat pump, ensure that the information provided in this manual is compatible with
the actual installation conditions and does not exceed the maximum limits authorised for this particular
product.
In the event of a defect and/or malfunction of the heat pump, the electricity supply must be discon-
nected and no attempt made to repair the fault.
Repairs must be undertaken only by an authorised technical service organisation using original replace-
ment parts. Failure to comply with the above-mentioned clauses may have an adverse e󰀨ect on the heat
pump’s safe operation.
To guarantee the heat pump’s e󰀩ciency and satisfactory operation, it is important to ensure its regular
maintenance in accordance with the instructions provided.
If the heat pump is sold or transferred, always make sure that all technical documentation is transmitted
with the equipment to the new owner.
This heat pump is designed solely for heating a swimming pool. Any other use must be considered as being
inappropriate, incorrect or even hazardous.
! !
Any contractual or non-contractual liability of the manufacturer/distributor shall be deemed null and void for
damage caused by installation or operational errors, or due to non-compliance with the instructions provid-
ed in this manual or with current installation norms applicable to the equipment covered by this document.

5
Contents
1. General 6
1.1 General Terms of Delivery 6
1.2 Safety instructions 6
1.3 Water treatment 7
2. Description 8
2.1 Package contents 8
2.2 General characteristics 8
2.3 Technical specications 9
2.4 Unit dimensions 10
2.5 Exploded view 11
3. Installation 12
3.1 Pre-requirements 12
3.2 Location 12
3.3 Installation layout 13
3.4 Connecting the condensation draining kit 13
3.5 Installing the unit on noise-damping supports 13
3.6 Hydraulic connection 14
3.7 Electrical installation 16
3.8 Electrical connection 17
4. Use 18
4.1 Wired remote control 18
4.2 Start-up and locking 19
4.3 Operating mode selector 19
4.4 Setting the set temperature 20
4.5 Clock Setting 20
4.6 On / O󰀨 synchronization adjustment 21
4.7 Activation / deactivation of On / O󰀨 groups 21
4.8 Download & Installation of the Smart Life Application 22
4.9 Setting up the application 23
4.10 Pairing the heat pump 25
4.10.1 EZ Mode 25
4.11 Controlling 26
5. Operation 28
5.1 Operation 28
5.2 Servo-control of circulating pump 28
5.3 Using the pressure gauge 29
5.4 Antifreeze protection 29
6. Maintenance and servicing 30
6.1 Maintenance and servicing 30
6.2 Winter storage 30
7. Repairs 31
7.1 Breakdowns and faults 31
7.2 Advanced settings for status values 31
7.3 List of faults 32
8. Recycling 33
8.1 Recycling the heat pump 33
9. Warranty 34
9.1 General warranty conditions 34
10. Appendices 35
10.1 Wiring diagrams 35
10.2 List of default parameters 36
10.3 System parameter query 38

6
All equipment, even if shipped ‘free of carriage and packing’, is dispatched at the consignee’s own risk
The person responsible for receiving the equipment must carry out a visual inspection to identify any dam-
age to the heat pump during transport (refrigerant system, body panels, electrical control box, frame). He/
she must note down on the carrier’s delivery note any remarks concerning damage caused during transport
and conrm them to the carrier by registered letter within 48 hours.
The equipment must always be stored and transported vertically on a pallet and in its original packaging. If
it is stored or transported horizontally, wait at least 24 hours before switching it on.
During installation and servicing
Only a qualied person may undertake installation, start-up, servicing and repairs, in compliance with
current standards.
Before operating or undertaking any work on the equipment (installation, commissioning, usage, servicing),
the person responsible must be aware of all the instructions in the heat pump’s installation manual as well
as the technical specications.
Under no circumstances install the equipment close to a source of heat, combustible materials or a build-
ing’s air intake.
If installation is not in a location with restricted access, a heat pump protective grille must be tted.
To avoid severe burns, do not walk on pipework during installation, repairs or maintenance.
To avoid severe burns, prior to any work on the refrigerant system, turn o󰀨 the heat pump and wait several
minutes before placing temperature and pressure sensors.
Check the refrigerant level when servicing the heat pump.
Check that the high and low pressure switches are correctly connected to the refrigerant system and that
they turn o󰀨 the electrical circuit if tripped during the equipment’s annual leakage inspection.
Check that there is no trace of corrosion or oil stains around the refrigerant components.
1.2 Safety instructions
1.1 General Terms of Delivery
WARNING: Please read carefully the safety instructions before using the equipment.
The following instructions are essential for safety so please strictly comply with them.
1. General

7
1.3 Water treatment
Poolex heat pumps for swimming pools can be used with all types of water treatment systems.
Nevertheless, it is essential that the treatment system (chlorine, pH, bromine and/or salt chlorinator meter-
ing pumps) is installed after the heat pump in the hydraulic circuit.
To avoid any deterioration to the heat pump, the water’s pH must be maintained between 6.9 and
8.0.
1. General
During use
To avoid serious injuries, never touch the fan when it is operating.
Keep the heat pump out of the reach of children to avoid serious injuries caused by the heat exchanger’s
blades.
Never start the equipment if there is no water in the pool or if the circulating pump is stopped.
Check the water ow rate every month and clean the lter if necessary.
During cleaning
Switch o󰀨 the equipment’s electricity supply.
Close the water inlet and outlet valves.
Do not insert anything into the air or water intakes or outlets.
Do not rinse the equipment with water.
During repairs
Carry out work on the refrigerant system in accordance with current safety regulations.
Brazing should be performed by a qualied welder.
When replacing a defective refrigerant component, use only parts certied by our technical department.
When replacing pipework, only copper pipes conforming to Standard NF EN12735-1 may be used for
repairs.
When pressure-testing to detect leaks:
To avoid the risks of re or explosion, never use oxygen or dry air.
Use dehydrated nitrogen or a mixture of nitrogen and refrigerant.
The low and high side test pressure must not exceed 42 bar.

8
2.1 Package contents
2.2 General characteristics
Heat pump Poolex Silent Max
2 hydraulic inlet/outlet connectors (50mm diameter)
Extension cable for remote control panel
This installation and user manual
Condensation draining kit
Winter storage cover
4 anti-vibration pads (fastenings not supplied)
A Poolex heat pump has the following features:
CE certication and complies with the RoHS European directive.
High performance with up to 80% energy savings compared to a conventional heating system.
Clean, e󰀩cient and environmentally friendly R32 refrigerant.
Reliable high output leading brand compressor.
Wide hydrophilic aluminium evaporator for use at low temperatures.
User-friendly intuitive remote control.
Designed to be silent.
Dual antifreeze system to avoid frost damage:
Revolutionary exchanger with patented antifreeze system.
A smart monitoring system to preserve the pipework and liner without emptying the pool in winter.
2. Description

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Poolex Silent Max
Conditions de test 80 125 150
Air (1) 26°C
Water (2) 26°C
INVERTER MODE
Heating power (kW) 2.46~7.45 2.2~12.3 2.4~15.0
Consumption (kW) 1.3-0.18 1.93-0.22 2.35-0.25
COP (Coe. of performance) 13.5-6.1 16.5-6.4 16.6-6.5
Air (1) 26°C
Water (2) 26°C
SILENCE MODE
Heating power (kW) 4.40~2.46 6.4~2.2 8.6~2.4
Consumption (kW) 0.32-0.23 0.39-0.26 0.52-0.23
COP (Coe. of performance) 13.5-10.4 16.5-10.2 16.6-10.5
Air (1) 15°C
Water (2) 26°C
INVERTER MODE
Heating power (kW) 6.0-1.4 9.05-1.6 11.2-1.9
Consumption (kW) 1.3-0.18 1.93-0.22 2.35-0.25
COP (Coe. of performance) 7.5-4.6 7.2-4.7 7.6-4.8
Air (1) 15°C
Water (2) 26°C
SILENCE MODE
Heating power (kW) 3.2-1.35 4.8-1.6 6.5-1.9
Consumption (kW) 0.43-0.21 0.67-0.25 0.86-0.29
COP (Coe. of performance) 7.5-6.5 7.2-6.5 7.6-6.6
Air (1) 15°C
Water (2) 26°C
FIX MODE
Heating power (kW) 6,0 9.05 11,2
Consumption (kW) 1,30 1,93 2,35
COP (Coe. of performance) 4.6 4.7 4.8
Air (1) 35°C
Water (2) 27°C
Cooling capacity (kW) 3.4-1.1 4.8-1.8 5.5-2.1
Consumption (kW) 0.81-0.28 1.3-0.32 1.57-0.40
Avg. EER (Energy Eciency Ratio) 3,86 3,5 3,4
Maximum power (kW) 1.7 2.6 3.2
Maximum current (A) 8 13 14
Electricity supply 220~240V / 50Hz
Protection IPX4
Heating temperature range 15°C~40°C
Cooling temperature range 8°C~28°C
Operating temperature range -7°C~43°C
Unit dimensions L x W x H (mm) 870×355×647 975×376×647 1040×406×747
Unit weight (kg) 46 56 72.5
Sound pressure level at 1 m (dBA) (3) <37~<49 <38~50 <39~51
Sound pressure level at 10 m (dBA) (3) <19~<28 <19~<29 <20~<30
Hydraulic connection (mm) PVC 50mm
Heat exchanger Cuve PVC et Serpentin Titane
water ow rate (m³/h) 2~4 4~6 5~7
Compressor Toshiba
Compressor type Helmetic Rotary DC inverter compressor
Refrigerant R32
Refrigerant volume (kg) 0.35 0.65 0.80
Load loss (mCE) 1.1 1.1 1.1
Telecommande Écran de contrôle LCD
Mode Eco Booster & Eco Silence (Inverter) / Chau󰀨age / Refroidissement
2.3 Technical specications
2. Description
The technical specications of our heat pumps are provided for information purposes only. We reserve the right to make changes without prior notice.
1 Ambient air temperature
2 Initial water temperature
3Noise at 1 m, at 4 m and at 10 m in accordance with Directives EN ISO 3741 and EN ISO 354
4Calculated for an in-ground private swimming pool covered with a bubble cover in France

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Dimensions en mm
Modèle 80 125 155
A647 647 747
B893 993 1064
C260 280 367
D75 85 74
E582 662 713
F875 975 1044
G362 382 412
2. Description
2.4 Unit dimensions

11
1. Front panel
2. Control panel
3. Electrical box cover
4. Top panel
5. Support
6. Electrical control box
7. Evaporator
8. Left side grill
9. Mounting frame
10. Air ux
11. Fan protective grille
12. Fan blade
13. Fan motor
14. Fan support
15. Back panel
16. One way valve
17. 4-way valve
18. Compressor
19. Water Flow Switch
20. Heat exchanger
21. Right side Panel
22. Pressure gauge
23. Right side panel
2. Description
2.5 Exploded view

12
500
1000 1000 1000
Dimensions en mm
Equipment necessary for the installation of your heat pump:
Power supply cable suitable for the unit’s power requirements.
A By-Pass kit and an assembly of PVC tubing suitable for your installation as well as stripper, PVC
adhesive and sandpaper.
A set of wall plugs and expansion screws suitable to attach the unit to your support.
We recommend that you connect the unit to your installation by means of exible PVC pipes in order to
reduce the transmission of vibrations.
Suitable fastening studs may be used to raise the unit.
3.1 Pre-requirements
3.2 Location
Please comply with the following rules concerning the choice of heat pump location.
1. The unit’s future location must be easily accessible for convenient operation and maintenance.
2. It must be installed on the ground, xed ideally on a level concrete oor. Ensure that the oor is su󰀩ciently
stable and can support the weight of the unit.
3. A water drainage device must be provided close to the unit in order to protect the area where it is installed.
4. If necessary, the unit may be raised by using suitable mounting pads designed to support its weight.
5. Check that the unit is properly ventilated, that the air outlet is not facing the windows of neighbouring
buildings and that the exhaust air cannot return. In addition, provide su󰀩cient space around the unit for
servicing and maintenance operations.
6. The unit must not be installed in an area exposed to oil, ammable gases, corrosive products, sulphurous
compounds or close to high frequency equipment.
7. To prevent mud splashes, do not install the unit near a road or track.
8. To avoid causing nuisance to neighbours, make sure the unit is installed so that it is positioned towards
the area that is least sensitive to noise.
9. Keep the unit as much as possible out of the reach of children.
3. Installation
WARNING: Installation must be carried out by a qualied engineer.
This section is provided for information purposes only and must be checked and adapted if
necessary according to the actual installation conditions.
Place nothing less than 0.5m in front of the heat pump.
Leave 1 m of empty space around the sides of the heat pump.
Do not leave any obstacle above or in front of the unit!

13
3.3 Installation layout
3.4 Connecting the condensation draining kit
3.5 Installing the unit on noise-damping supports
While operating, the heat pump is subject to condensation. This will result in a more or less large run-o󰀨
of water, depending on the degree of humidity. To channel this ow, we recommend that you install the
condensation drainage kit.
How do you install the condensation drainage kit|?
Install the heat pump, raising it at least 10 cm with solid water-resistant pads, then connect the drainage
pipe to the opening located under the pump.
In order to minimise the noise pollution associated with heat pump vibrations, it can be positioned on
vibration absorbing pads.
To do this, you simply have to position a pad between each of the unit’s feet and its support, and then x
the heat pump to the support with suitable screws.
3. Installation
Valves 1, 2 and 3: Bypass valves
Valves 4 and 5: Regulating valves
(Recommended for facilitating adjustments close to the machine)
Half-open valve Open valve
Key
Heat pump
Water outlet
Water intake
Elevating
studs Drain
plug
Condensation
draining
Valve 4
Valve 5
Valve 3 Valve 2
Circulating
pump
Filtration
Valve 1
Automated treatment system
(salt chlorinator, metering pump)
TOWARDS THE POOL
FROM THE POOL
4-way valve

14
Making a hydraulic connection with the By-Pass kit
Step 1: Take the necessary steps to cut your pipes.
Step 2: Make a straight perpendicular cut through the PVC pipes with a saw.
Step 3: Assemble your hydraulic circuit without connecting it in order to check that it perfectly ts your
installation, then dismantle the pipes to be connected.
Step 4: Chamfer the ends of the cut pipes with sandpaper.
Step 5: Apply stripper to the ends of the pipes to be connected.
Step 6: Apply the adhesive in the same place.
Step 7: Assemble the pipes.
Step 7: Clean o󰀨 any adhesive remaining on the PVC.
Step 8: Leave to dry for at least 2 hours before putting the hydraulic circuit into water.
3.6 Hydraulic connection
3. Installation
WARNING: Installation must be carried out by a qualied engineer.
This section is provided for information purposes only and must be checked and adapted if
necessary according to the actual installation conditions.
WARNING: Do not run water through the hydraulic circuit for 2 hours after applying the adhesive.
By-Pass assembly
The heat pump must be connected to the pool by
means of a By-Pass assembly.
A By-Pass is an assembly consisting of 3 valves that
regulate the ow circulating in the heat pump.
During maintenance operations, the By-Pass permits
the heat pump to be isolated from the system without
interrupting your installation.
TOWARDS THE POOL
Open valve
Half-open valve
FROM THE POOL

15
By-Pass assembly for more than one heat pump
By-Pass assembly for one heat pump
The lter located upstream of the heat pump must be regularly cleared so that the water in
the system is clean, thus avoiding the operational problems associated with dirt or clog-
ging in the lter.
3. Installation
Half-open valve
Half-open valve
Open valve
Open valve
Key
Key
TOWARDS THE POOL
Filtration + Pump
Filtration + Pump
Automated treatment
system
Automated treatment
system
TOWARDS THE POOL
FROM THE POOL
POOL
POOL
FROM THE POOL

16
3. Installation
To function safely and maintain the integrity of your electrical system, the unit must be connected to a
general electricity supply in accordance with the following regulations:
Upstream, the general electricity supply must be protected by a 30 mA di󰀨erential switch.
The heat pump must be connected to a suitable D-curve circuit breaker (see table below) in accordance
with current standards and regulations in the country where the system is installed.
The electricity supply cable must be adapted to match the unit’s rated power and the length of wiring
required by the installation (see table below). The cable must be suitable for outdoor use.
For a three-phase system, it is essential to connect the phases in the correct sequence.
If the phases are inverted, the heat pump’s compressor will not work.
In places open to the public, it is mandatory to install an emergency stop button close to the heat pump.
Models Electricity supply Max. current Cable diameter Protection Thermal-magnetic (D
curve) protection
Silent Max 80
Monophasé
220-240V/1N~50Hz
9 A RO2V 3x2,5 mm² 10 A
Silent Max 125 13 A RO2V 3x2,5 mm² 16 A
Silent Max 150 15 A RO2V 3x2,5 mm² 20 A
1Cable cross-section suitable for max. length 10 metres. For longer than 10 metres, consult an electrician.
3.7 Electrical installation
WARNING: Installation must be carried out by a qualied engineer.
This section is provided for information purposes only and must be checked and adapted if
necessary according to the actual installation conditions.

17
Step 4: Carefully close the heat pump panel.
Servo-control of circulating pump
Depending on the type of installation, you can also connect a circulating pump to terminals P1and P2so
that this operates in tandem with the heat pump.
LGP1N P2
Connect to power supply
230V / 50Hz
Connect to a
ltration pump or a
power relay
Please comply with the following instructions to electrically connect the heat pump.
Step 1: Detach the electrical top panel with a screwdriver to access the electrical terminal block.
Step 2: Insert the cable into the heat pump unit by passing it through the opening provided for that purpose.
Step 3: Connect the power supply cable to the terminal block in accordance with the diagram below.
3. Installation
3.8 Electrical connection
WARNING: The heat pump’s power supply MUST be disconnected before any operation.
WARNING: Servo-control of a pump whose power exceeds 5A (1000W) requires the use of a
power relay.

18
4. Use
4.1 Wired remote control
Other indications of the control box
Heating
Auto
Cooling
Defrosting
WiFi
Clock
Current time
Timer On/O󰀨
Mode compressor
speed
Parameters
Water inlet temp.
Set temp.
Value
Humidity unit
Lock
Failure
Compressor
Fan
Water pump
Before setting your set temperature, you must choose the operating mode of your heat pump rst
Before you start, make sure the ltration pump is running and that water is owing through the
heat pump.
Button: On / O󰀨
Set temperature
Water temperature
Deforsting
WiFi
Clock
Operating mode

19
4. Use 4. Use
4.2 Start-up and locking
4.3 Operating modes
Press 3 s to unlock the control box.
Press 2s to turn the heat pump on or o󰀨. This button is also used to return to the main interface.
The lock activates automatically after 60 seconds of inactivity). When the cabinet is locked, the logo
appears.
Press the button to change the operating mode:
Then press the right arrow to change the operating mode
press again to validate the change and return to the main menu
SILENT Heating mode: Choose this heating mode so that the heat pump operates silently.
ECO Heating mode: Choose this heating mode for the heat pump to operate in a conventio-
nal manner.
BOOST heating mode: Choose this heating mode so that the heat pump quickly heats the
water in your pool.
Auto mode: The heat pump intelligently chooses the most appropriate operating mode
according to the setpoint temperature.
SILENT Cooling mode: Choose this cooling mode for the heat pump to operate silently.
ECO Cooling mode: Choose this cooling mode so that the heat pump operates in a conven-
tional manner.
BOOST Cooling mode: Choose this cooling mode for the heat pump to operate in a classic
way.
When the incoming water temperature is less than or equal to the required temperature (setpoint tempera-
ture - 1°C), the heat pump will switch to heating mode. The compressor will stop when the temperature of
the incoming water is greater than or equal to the required temperature (setpoint temperature + 1°C).
WARNING: When the cooling mode switches to heating mode or vice-versa, the heat pump will restart
after 10 minutes.
Good to know
+
+
+
+
+
+

20
4. Use
4.4 Setting the required temperature
4.5 Clock setting
Step 1: Go to the main menu by unlocking the control
panel.
Step 2: Press the 2 times to enter the clock setting
interface. The clock display ashes.
Step 3: Press the button to switch from hours to
minutes and validate by pressing
Step 3: Change the hours using the and buttons.
Step 4: Press the button 1s to conrm the setting and
return to the main menu.
Step 1: Go to the main menu by unlocking the control panel.
Step 2: Press the and buttons to change the set tem-
perature.