
Troubleshooting Guide
1. TV Display Issues
If there's no display or signal, check that the power cord is
connected and the electrical outlet has the normal voltage.
Ensure the HDMI/AV cable is properly connected, and select
the correct source on your TV.
2. Audio Problems
If the TV displays images but there is no sound or the sound
is too low, verify that the audio cable is connected properly.
Ensure the volume on your box or TV is not set to mute or too
low. Increase the volume if necessary.
3. Network Connection Issues
If the network cannot be connected, re-establish the internet
connection. Check if the Wi-Fi is off or if the signal strength
is weak. Consider restarting the Wi-Fi or repositioning your
router for better signal reception.
4. Remote Control Malfunction
Ensure you are using the remote control in the correct direction.
Replace the batteries if the remote control has low power.
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