Positive posture PP7913 User manual

OWNER’S MANUAL
BRIO MASSAGE CHAIR
OWNER’S MANUAL
BRIO MASSAGE CHAIR
Before you start using your massage chair,
please read this manual thoroughly for the
correct methods of usage, especially taking
note of the section on safety.
This manual should be kept on hand for
easy reference. It is your guide to safe
and efficient operation.
This product is designed for home use.
Model PP7913

CONTENTS
2
INTRODUCTION
Congratulations on your recent Positive Posture massage chair purchase!
Massage combined with healthy eating, exercise, and a good sleep regimen is a great way to live a happy,
productive life. We’re confident that your new massage chair will provide you with many years of relaxation.
Your new Positive Posture massage chair includes a 3-year limited in-home warranty. If you have any questions
or issues during or after the warranty period, please contact Positive Posture directly by calling 720-616-5000
or sending an email to [e-mail].
Thank you again for making Positive Posture a part of your daily life.
Introduction.................................................................................................................................................... 2
Cautions & Warnings..................................................................................................................................... 3
Main Features ................................................................................................................................................ 11
Parts & Functions.......................................................................................................................................... 12
Assembly........................................................................................................................................................ 14
Moving the Chair............................................................................................................................................ 20
Remote Functions.......................................................................................................................................... 21
Sessions......................................................................................................................................................... 24
Operation & Use ............................................................................................................................................ 25
Care & Storage .............................................................................................................................................. 31
Troubleshooting............................................................................................................................................. 32
FAQ ................................................................................................................................................................. 34
Warranty & After Sales Service .................................................................................................................... 35
Specifications................................................................................................................................................. 36
Note: The pictures in this manual are only for reference. Please refer to the actual product.
2
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36
Note: The pictures in this manual are only for reference. Please refer to the actual product.

3 4
CAUTIONS & WARNINGSCAUTIONS & WARNINGS
Indications, Symbols, & Descriptions General Safety
This action could result in serious injury or death
This action could result in personal injury or damage to property
This action is prohibited
Further action is required
Do not disassemble
Unplug power cord from wall outlet
▲
WARNING
CAUTION
Important Safety Precautions
• Please follow all basic precautions while using this chair.
• Please read all instructions before using this massage chair. Refer to your Owner’s Manual for important
information about assembly as well as correct and safe procedures for using the chair.
• The above symbols are used to identify important safety instructions. Please familiarize yourself with these
symbols and their meanings.
• Remember to keep this operating manual in an easily accessible place.
TO REDUCE THE RISK OF ELECTRIC SHOCK
Always unplug this appliance from the electrical outlet immediately after using and before cleaning.
TO REDUCE RISK OF BURNS, FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS
▲
WARNING
CAUTION
• An appliance should never be left unattended when plugged in. Unplug from outlet when not in use
and before putting on or taking off parts.
• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock,
or injury to persons.
• Close supervision is necessary when this appliance is used by, on, or near children, invalids,
or disabled persons.
• Use this appliance only for its intended use as described in this manual. Do not use attachments
not recommended by the manufacturer.
• Never operate this appliance if the cord or plug is damaged, if it is not working properly, if it has
been dropped or damaged, or if it has been exposed to water. If this happens, contact the service
center for examination and repair.
• Do not carry this appliance by the supply cord or use the cord as a handle.
• Keep the cord away from heated surfaces.
• Never operate the appliance with air openings blocked. Keep the air openings free of lint, hair, etc.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen us being administered.
• To disconnect, turn all controls to the off position, then remove plug from the outlet.
• Use heated surfaces carefully. May cause serious burns. Do not use over areas with sensitive skin
or in the presence of poor circulation. The unattended use of heat by children or incapacitated
persons may be dangerous.
• Keep children away from extended foot support (or other similar parts).
• Connect the appliance to a properly grounded outlet only. See Grounding Instructions.

5 6
CAUTIONS & WARNINGS CAUTIONS & WARNINGS
Grounding Instructions
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least
resistance for electric shock. This product is equipped with an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance
with all local codes and ordinances.
DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product—if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
This product is for use only on a nominal 120V circuit and has a grounding plug that looks like the plug illustrated
in Figure A below. Make sure that the product is connected to an outlet having the same configuration as the plug.
An adapter should never be used with this product, such as shown in Figure B below.
• This product uses a normal Alternating Current (AC) circuit and has a ground plug
as displayed in the figure to the right. Always make sure that the chair is connected
to an outlet that has the same configuration as the plug, and is fully inserted into the
outlet. If the chair should malfunction or break down, the grounding will provide a
path of least resistance for electrical current to help reduce the risk of electric shock.
• This chair must be plugged into an appropriate outlet that has been properly installed
and grounded in accordance with all local codes and ordinances. It is recommended to
always use a surge protector.
• Do not use with any type of transformer device.
• Do not use the chair with a power supply other than those shown in the table on
page 5 (Model, Power Supply AC120V).
• Make sure the main switch is in the OFF position before inserting the plug into the outlet.
• Any modification of the plug provided is prohibited and can cause serious injury. If the
plug does not fit into an outlet, contact a qualified electrician for proper installation.
• Failure to connect the grounding conductor of the chair can result in the risk of
electrical shock. If you feel the product is not properly grounded, please contact
a qualified electrician.
• Please unplug this chair from the electrical outlet after use and before any cleaning
or maintenance. To do so, ensure the main power switch is in the OFF position, then
unplug the chair from the outlet.
• This product is intended for use described in this Owner’s Manual. Do not use any
attachments that are not recommended by the manufacturer.
• Do not use this appliance if the cord or plug is damaged, if it is not working properly, if it
has been dropped or damaged, or if it comes into contact with water. In case of any of
these scenarios, please call Positive Posture immediately at 720-616-5000.
• Make sure all air openings are free of lint, hair, or other debris. Do not operate this
appliance with the air openings blocked.
• Never use this appliance where aerosol spray products are used or oxygen is being
administered.
• Excessive heating of this product can occur and cause fire, electric shock, or serious
injury. Do not operate under a blanket, pillow, or heated surface.
• Do not try to move or carry this appliance by pulling or holding onto the power cord.
• Keep power cord away from all heated surfaces.
▲
WARNING
ELECTRICAL
GROUNDING
ELECTRICAL
GROUNDING
CAUTION
Safety During Installation
Grounded
Outlet
Grounding
Pen
Metal
screw
Adapter
Tab for
grounding
screw
Grounding
Outlet Box
Figure A Figure B
YES NO

7 8
CAUTIONS & WARNINGSCAUTIONS & WARNINGS
Safety During Installation
Safety Before Use
TO AVOID ACCIDENT AND INJURY
TO AVOID DAMAGE
PEOPLE NOT SUITABLE TO USE THE CHAIR
▲
WARNING
▲
WARNING
• People with circulatory problems (such as varicose veins or thrombosis), children, and those advised
not to use a massage chair by their doctor should not use this chair.
• If you have any of the following health conditions, please consult your doctor for medical advice before
using this chair: serious heart problems, serious diabetes, serious osteoporosis, serious skin
conditions, malignant tumor(s), sensory impairment, pregnancy (or suspected pregnancy) or those who
have just given birth, acute gastrointestinal complaints (gastritis, hepatitis, enteritis), joint
dysfunction such as rheumatism, hammer toe and gout, thecitis (or suspected thecitis), high fever,
spinal abnormalities due to past injury or ailment, curvature of the spine (scoliosis), acute neck sprain
(whip lash), or any other medical condition that may contraindicate usage of this product.
• Seek medical advice before using this chair if you have a pacemaker or other electronic medical
device, if you have been restricted to bed rest, or if you are planning to use this chair to treat a specific
ailment, to recover from surgery, or for therapy.
• Elderly people and those with weak bones should seek medical advice before using this chair even if
they do not have a specific disease or disorder mentioned above.
• Do not use this chair if you have recently consumed alcohol.
• This chair is not to be used by people with reduced physical, sensory, or mental capabilities unless they
are supervised by the person responsible for their safety.
• Install the chair on a flat and level surface.
• Allow at least 4“ clearance from the chair’s back to a wall to allow sufficient space for reclining up and down.
• Do not drop or slam the foot rest.
• This appliance is not recommended for children under the age of 14. Please keep children away while
in use or storage.
• Do not use outdoors.
• Stoves, heating products, direct sunlight, or other high temperature areas can cause fading,
discoloration, or hardening or the upholstery. Please keep your chair away from this type of exposure.
Safety Before Use, continued...
Safety During Use
TO AVOID ACCIDENT, INJURY, AND DAMAGE
TO AVOID ACCIDENT AND INJURY
▲
WARNING
• Do not use this chair for any other reason than described in this manual.
• Do not use this chair with any other therapeutic device or accessory besides those included.
• This chair is intended to be used with all the fabric attached. Failure to do so can result in serious injury.
• Check for any holes or tearing in the active massage area of the chair before each use. If a tear is
noticed, stop using immediately and contact Positive Posture at 720-616-5000.
• Check the position of the roller mechanism prior to sitting down. If the rollers are not in the storage
position, turn the power on and check that the chair is operating properly. For the proper storage
position, see page 13.
• Do not move the chair while someone is in it.
• Do not stand on this chair.
• Do not sit on any part of the chair other than the seat.
• Do not sit, stand, or lean on the foot rest unless you are sitting in or getting up from the chair.
• Do not wrap the power or remote cord around your body or place the chair on top of the cord.
• Do not scratch, tear, treat, twist, stretch, or bend the power or remote cord.
• Spilling water or other liquids on this chair may result in electric shock, short circuit, or combustion.
• Keep all children and pets off the chair and away from the surrounding moving area.
• Do not allow children, invalids, or disabled persons near the chair without close supervision. Keep all
persons away from the reclining backrest and extending foot rest to avoid injury.
• Do not use the chair while more than one person is sitting in it, or when holding a baby or small child.
• Do not use the chair if any part of your body, including your hands, is wet.
• Do not use the chair unclothed.
• Do not use this chair for any purpose other than its intended uses outlined in this manual.
• Do not use the chair to massage the head, chest, stomach, and/or joints including knees and elbows.
CAUTION

910
CAUTIONS & WARNINGSCAUTIONS & WARNINGS
Safety During Use, continued... Safety During Use, continued...
Safety After Use and When Not in Use
TO AVOID ACCIDENT AND INJURY
TO AVOID ACCIDENT, INJURY, AND DAMAGE
▲
WARNING
• Do not plug or unplug the chair with wet hands.
• Do not use any other power cord except the one supplied.
• Grasp the power plug when unplugging the cord from an outlet. Do not use the power cord to pull.
• Turn the main power switch off and unplug the power cord from the wall outlet after each use.
• Always recline the seat back to the upright position after using.
• Wipe down the chair after each use.
• Always store the chair in a low humidity environment.
• Do not place any objects on the chair.
• In case of malfunction, do not attempt to repair. Contact Positive Posture at 720-616-5000.
• Do not modify any part of the chair.
• Be sure to include this Owner’s Manual when transferring this chair to another party.
• Do not dispose of this product or its accessories without consulting with your local authorities beforehand.
• Do not place your hands or feet into the roller tracks, or into any moving parts, such as the reclining
mechanism.
• Remove all hard objects, such hair accessories or jewelry, before using.
• Do not use the foot rest for anything other than legs or feet.
• Do not operate this massage chair without someone in it.
• Do not put your hands or head between or beneath the leg rest.
• Do not sleep in the chair.
• Never unplug the power cord during operation.
• Upon initial use of this chair, start off with a lighter massage. Starting off with a deep massage may
result in injury. Elderly and people with weak bones should be careful while selecting massage intensity.
• If you notice any abnormal condition or in case of an emergency, push the Pause button on the remote
to stop operation immediately.
• Immediately discontinue use of the chair and seek medical advice if you notice any acute pain or
unusual physical discomfort.
• If the massage feels too strong, reduce the stimulation according to this manual. If it still feels too
strong, discontinue use immediately.
• Do not use this chair with the back pad removed.
▲
WARNING
TO AVOID DAMAGE
• Do not use this chair if there is a power outage or the possibility of one. In this case, stop using the
chair immediately, turn the power switch off, and unplug the cord from the wall outlet.
• Do not use this chair if there is a threat of lightning. If so, stop operation immediately, turn the main
power switch off, and unplug the chair from the wall outlet.
• If a specific operation does not start or you find any incidence of abnormality, stop using the chair, turn
off the main power switch, and unplug the cord from the wall outlet. Call Positive Posture immediately.
CAUTION
TO AVOID DAMAGE
OTHER SAFETY PRECAUTIONS
• Do not use this chair for any longer than 30 minutes each day. Avoid using a specific focused area
massage for more than 5 minutes at a time. Long and continuous massage in the same position may
cause discomfort or bodily harm.
• Do not attempt to force your leg, foot, arms, or hands back into the foot rest/armrest if it comes out.
Undue force may result in damage to the chair.
• Do not cause any major impacts to the chair.
• Do not sit on any part of the chair other than the seat.
CAUTION

11 12
PARTS & FUNCTIONSMAIN FEATURES
Intelligent Soft 3D
Massage Mechanism
The backrest of your chair is equipped with Positive
Posture’s 3D technology. Developed based on
traditional Chinese massage techniques, the
massage mechanism is capable of kneading,
tapping, rolling, and much more.
L-Track Design
The massage track is designed to mimic the shape
of the human body, allowing the mechanism to
massage from your neck down to your glutes.
Acupressure Point Locator Function
Before each massage begins, the chair will scan
your back to automatically customize the massage
to your specific height and body type.
Full Body Air Massage Function
Our air massage provides relief to your calves,
hips, and outer thighs, as well as the arms, hands,
and shoulders.
Foot Rollers
This chair is equipped with a gentle rolling action
to stimulate the soles after a long day. These have
been carefully designed to avoid over-stimulating
the soles of your feet.
Heat
Relaxing heat can be felt in the lower back, calves,
and feet.
Automatic Reclining Function
To provide individual comfort for any user, the seat
back can be reclined up to 160 degrees, while the
foot rest can be adjusted up to 80 degrees.
True Zero Gravity®
Improve blood circulation and alleviate pressure
on the joints and spine with the True Zero Gravity
position, activated by the push of a button.
Wall Hugging
Designed to fit almost anywhere, the unique
wall hugging technology only requires 4” (10 cm)
between the backrest and the wall.
Stylish Remote Control
Easy to read and easy to use, our remote combines
style and functional simplicity.
Right Shoulder Unit
Headrest
Left Shoulder Unit
Left Arm
Back Cover
Back Pad
Seat
Leg rest
Footrest
Reclining Seat Back
Main Power Switch
Remote Control
Remote Control Pocket
Right Arm

1413
ASSEMBLYPARTS & FUNCTIONS
Roller Mechanism
Shoulder Airbag
Arm Airbag
Hip Airbag
Leg Airbags
Calf Airbag
Foot Airbags
Foot Roller
Safety During Installation
TO AVOID DAMAGE
• Do not install the chair in an area of high humidity, such as a bathroom or sauna.
• Do not use the chair in an excessively humid or dusty environment as this may result in malfunction
or electric shock.
• Do not use the chair in a room with a temperature of 104 degrees or higher.
• Do not expose the chair to heaters, stoves, or direct sunlight.
• Keep fire sources, such as cigarettes and ashtrays, away from the chair.
• Ensure chair is installed on a flat and level surface to avoid tipping over.
• As the chair is heavy, please exercise extra care not to damage the floor when positioning the chair.
CAUTION
Assembly Preparation
• Ensure there is an allowance of at least 4” (10 cm) behind, and 12” (30 cm) in front of the chair to allow
the backrest to recline and the leg rest to extend without obstruction during operation.
• Maintain a minimum distance of 3’ (92 cm) from AV devices, such as a TV or radio, to prevent
signal interference.
• It is recommended that a carpet be placed under the chair to prevent scratching the floor and to reduce
noise during operation.
• As the chair is heavy, please exercise extra caution.

15 16
ASSEMBLYASSEMBLY
Assembling the Chair
Important: Before starting, check the supplied items to ensure all parts are included in the package.
Base
Back/Seat Pad
Screw (x4)
Washer (x4)
Carry Handle Tool
Carry Handle Bolt T-wrench
Back Pad Pillow
Head Pillow
Arm (x2)
Assembling the Chair, continued...
Power Cord
• To prevent disconnection, be sure to double check all connections by gently pulling on the electrical
connector and air hose.
• If not connected properly, the air cells will not inflate as designed.
CAUTION
STEP 1
Unbox chair and place in designated area.
STEP 2
Standing in front of the chair base, locate the
seat heat connector found on the right side.
Ensure the connector/cord is resting on the
seat rather than hanging on the side.
STEP 3
Unbox the arms and attach by aligning them to
the base of the chair. Once aligned, firmly push
arm toward chair base to lock into place.
Remote
Foot rest Shiatsu Pads
Straight pin
(x2)
Cotter pin
(x2)
Included with
foot rest:

1817
ASSEMBLYASSEMBLY
Assembling the Chair, continued...
STEP 9
Connect top and bottom zippers of hip air
bladders on left and right sides.
STEP 10
Plug the power cord into the back base of
the chair.
STEP 12
Before use, insert the remote control into the
pocket and manage the remote control cord as
shown below. It can be attached to either the left
or right side.
STEP 13
Turn on the main power.
Assembling the Chair, continued...
STEP 6
Set the back/seat pad in place on the chair base.
Connect the heat connector on the seat pad to
the connector on the base.
STEP 7
Secure the back/seat pad in place by zipping
the four zippers.
STEP 8
Attach the head pillow to the back pad pillow
by zipping the two together (Figure A), then place
onto the chair (Figure B).
STEP 5
Secure each armrest to the base of the chair
using a bolt, nut, and the provided T-wrench
tool. Secure at front and back of each arm.
Note: If screws are installed at an angle, the
threads will be ruined.
STEP 4
Connect the airline and electrical connector
from each armrest to the base of the chair. (You
may need to move hip air bladders toward center
of the seat to see connection points on base.)
STEP 11
Plug the remote control into the back base
of the chair.
bladders on left and right sides.
Plug the power cord into the back base of
the chair.
Remote
control port
Turn on the main power.
ON
OFF
STEP 14
Using the remote control, power on the chair,
then use the Back Up button to bring the chair
to its upright position. Again, using the remote
control, power off the chair.
Connector
Insert zipped
pillows through loop
[A]
[B]