Pratica Copa Express User manual

SPEED OVEN
SPEED OVEN
INSTALLATION AND OPERATION MANUAL

LETTER TO CUSTOMERS
Pratica Inc. is proud to become part of your day-to-day lives with our
products. By purchasing Pratica's equipments, yyou will have a partner
always attentive to your needs and interested in keeping customers
satisfied.
We are available to serve you at any time, whether it is to hear your ideas,
criticisms, suggestions or to solve an issue.
Count on us!
Our Mission
.
Bring quality and productivity to the food preparation environment.
Our Commitment
.
ŸTo know and meet the needs of our customers.
.
ŸOffer reliable, high-performance, and energy-efficient products.
.
ŸAlways looking for improvements of processes, products and cost to
offer more value to our customers every single day.
.
ŸTreat our customers with complete honesty and respect.
.
ŸPrática Inc. donates a portion of its profit to charitable causes.
This manual contains all the information for you to install and use your
equipment correctly and get the best performance results, with quality and
safety.
We recommend you to read and follow all the guidelines contained therein
and the always keep it in a suitable place for future consultations.

SUMMARY
IMPORTANT SAFETY INSTRUCTIONS
Use Recommendations...................................................................................
Restrictions of use............................................................................................
General recommendations for cleaning..........................................................
Safety risk: cleaning chemicals........................................................................
Safety risk: heating............................................................................................
Safety risk: electric power.................................................................................
Suitable utensils................................................................................................
Combination of suitable utensils......................................................................
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY..............................................................................
IDENTIFICATION OF SYMBOLS USED IN THIS MANUAL.............................
WARRANTY TERM
Terms and detailing...........................................................................................
Warranty exclusions..........................................................................................
Notes and recommendations...........................................................................
INSTALLATION INSTRUCTIONS
Electrical installation........................................................................................
General instructions..........................................................................................
Dimensions.......................................................................................................
General recommendations..............................................................................
COPA EXPRESS TECHNOLOGY................................................................
PRINCIPLES OF OPERATION...................................................................
RECIPES CREATION................................................................................
OPERATING INSTRUCTIONS
Preheating........................................................................................................
Executing a recipe............................................................................................
Accessing options...........................................................................................
User settings....................................................................................................
ŸEdit groups....................................................................................................
ŸEdit name......................................................................................................
ŸEdit group image...........................................................................................
ŸDeleting group recipes..................................................................................
ŸDelete group..................................................................................................
ŸOrder - group..................................................................................................
08
11
12
12
12
13
14
14
15
16
17
17
18
20
21
22
23
24
25
27
28
29
32
33
34
35
36
37
38
39

OPERATING INSTRUCTIONS
ŸChange group temperature...........................................................................
ŸEdit recipes...................................................................................................
ŸEdit recipe name...........................................................................................
ŸEdit recipe image..........................................................................................
ŸEdit steps......................................................................................................
ŸDeleting recipe..............................................................................................
ŸOrder - recipes...............................................................................................
ŸEdit Cook/Brown more..................................................................................
ŸAdd/Remove favorites..................................................................................
ŸPreheat.........................................................................................................
ŸUSB................................................................................................................
ŸCurrent temperature.....................................................................................
ŸCelsius/Fahrenheit........................................................................................
ŸWi-fi..............................................................................................................
ŸWeb app (IOK - Internet of kitchen)................................................................
ŸSystem update..............................................................................................
ŸTech support.................................................................................................
System...................................................................................................
ŸLanguage.......................................................................................................
ŸDate/Time adjustment.................................................................................
ŸVolume..........................................................................................................
ŸChange password.........................................................................................
ŸRestore factory settings...............................................................................
ŸEdit access....................................................................................................
ŸManufacturer’s information.........................................................................
Favorites...........................................................................................................
Sound alarms...................................................................................................
Manual mode....................................................................................................
CLEANING
Daily procedure guide.......................................................................................
Catalytic converter cleaning guide..................................................................
Air filter cleaning guide....................................................................................
ALERTS AND ERRORS: POSSIBLES SOLUTIONS
Alerts.................................................................................................................
Errors.................................................................................................................
Alerts and erros table.......................................................................................
40
40
42
43
44
47
48
49
50
52
53
54
54
55
57
58
60
61
61
62
63
63
64
64
65
65
66
67
70
74
74
75
76
77

08
IMPORTANT SAFETY INSTRUCTIONS
USE RECOMMENDATIONS
ŸOven operation: It is recommended that the oven operator to always wear
thermal protection gloves and an apron (PPE’s) to prevent burns when in
contact with the oven chamber and possible spillage of the contents of
the trays.
ŸUse of the panel: The panel must be operated with fingers only, the use of
any instrument may damage the equipment and jeopardize the operator's
safety.
ŸWARNING: The lack of kiln cleaning can cause surface deterioration and
this can adversely affect the life of the appliance and possibly result in a
dangerous situation.
ŸRemove metal or plastic sealing wires of bags inserted in the unit. Check if
the container used is under specification for temperature and microwaves
provided by the unit. Do not use plastic utensils.
ŸDo not allow children to use or operate this equipment.
ŸDo not use the equipment if it is damaged, specially if its door is not
closing properly.
ŸDo not place any object between the inner cavity and the oven door,
obstructing the door from closing.
.
ŸDo not let the power cord hang over the edge of the table or counter.
.
ŸOnly qualified personnel should open the equipment panel.
.
ŸDo not use plastic utensils.
.
ŸDo not use water jet for cleaning.
ŸDo not use steam cleaner for cleaning.
.
ŸDo not use the Microwave function without food as it can damage the
equipment.
CAUTION: To avoid burns, do not use containers with
liquids or kitchen products that become liquids by heating
up to a boiling point. The oven must be mounted after the
installation at 63in / 5ft / 1.6m above floor level.

09
ŸDo not operate the equipment with the door open due to microwave
energy exposure.
ŸDo not allow food residue or other debris to accumulate on the surface of
the door and hinge to avoid damaging the equipment.
ŸFoods with skin, bark or membrane, such as tomato, potato, sausage,
must be perforated with a fork as they may explode.
ŸFully sealed packages should not be heated in the oven as they can
explode.
ŸDo not cover or block any air vents on unit.
ŸDo not use the equipment outdoors or without coverage.
ŸDo not use this product near water such as near the kitchen sink, in a wet
basement, or near a swimming pool.
ŸDo not use a water jet for cleaning the unit. Please see cleaning
instructions for proper cleaning.
ŸWhen cleaning the oven surfaces use only non-abrasive products applied
with a nylon sponge or soft cloth (page 70) Note: Consult Prática to make .
sure the correct cleaning product is being used.
ŸTo reduce the risk of fire in the oven cavity: remove wires used to seal
paper or plastic bags that will be into the oven.
ŸCarefully monitor the equipment when materials such as paper, plastic,
and other combustible materials are placed inside the oven for easy
cooking.
ŸRemove all contents located inside the oven cavity.
ŸIf the product catches fire inside the cook cavity, close the door
immediately and turn the unit off or unplug it. The power can also be
turned off at the circuit breaker.
ŸAlways wear thermal gloves or use holders or tongs to remove the food
from inside the equipment to avoid burns.

10
ŸDo not use the cavity of the for storage.equipment
ŸWhen heating liquids using microwave only or combined function, the
contents should be stirred before heating to help prevent eruptive boiling.
In microwave beverage heating can result in delayed eruption, so care
should be taken when handling the container.
ŸLiquids, such as water, coffee, or tea are able to be overheated beyond the
boiling point without appearing to be boiling. Visible bubbling or boiling
when the container is removed from the microwave oven is not always
present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY
BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL
IS INSERTED INTO THE LIQUID.
ŸThe minimum height of free space above the microwave should be of
5.9in (150mm).
ŸOnly use utensils suitable for use in microwave ovens.
ŸWhen heating food in microwave safe container, check the oven
frequently due to the possibility of ignition.
ŸThe oven should be cleaned daily and any food remains must be removed.
ŸFailure to maintain the oven in a clean condition may lead to deterioration
of the surface that could adversely affect the equipment service life and
possibly result in the warranty loss.
ŸDo not operate any heating or cooking appliance beneath this .equipment
ŸDo not mount unit over or near any portion of a heating or cooking
equipment.
ŸDo not mount over a sink.
ŸOversized foods or oversized metal utensils should not be inserted in the
oven as they may create a fire or risk of electric shock.
ŸDo not clean with metal scouring pads. Pieces may burn off the pad and
touch electrical parts involving a risk of electric shock.

11
ŸSome products such as whole eggs and sealed containers – for example,
closed glass jars – are able to explode and should not be heated in this
oven.
ŸDo not use paper appliances when is operated in the toaster equipment
mode.
ŸDo not store any materials, other than manufacturer's recommended
accessories in this oven when not in use.
ŸDo not cover racks or any other part of the oven with metal foil. This will
cause overheating of the oven.
ŸIt is necessary to remove and clean the air filter frequently. For more
details go to 4 of the manual.page 7
ŸDaily cleaning is required to remove fat grease from equipment. For more
details, see 70 of the manual.page
ŸClean Only Parts Listed in Manual. Other than that, please contact the
manufacturer for instructions.
ŸUse this equipment only for the functions described in this manual.
RESTRICTIONS OF USE
ŸWARNING: Do not use corrosive chemicals or vapours in this device. This
type of oven is specifically designed to heat, regenerate, gratin or finish
food that has already undergone some cooking process. Not suitable for
cooking food or products in general. It is not designed for industrial or
laboratory use.
ŸUse only utensils suitable for use in microwave combo ovens on page 14.
ŸNever use the device to heat alcohol, cognac, rum, etc.
ŸAlcohol can catch fire more easily if overheated. Be careful and do not
leave the device unattended.

ŸIf smoke is observed, turn off the device. Disconnect or isolate it from the
power supply and keep the door closed to muffle the flames.
GENERAL RECOMMENDATIONS FOR CLEANING
ŸThe cooking chamber of the must be cleaned daily. Failure to equipment
keep the clean can lead to surface deterioration, which can equipment
adversely affect the life of the appliance and possibly result in a hazardous
situation.
ŸThe equipment shall be disconnected from the mains during maintenance
and replacement of parts. It is not necessary to disconnect the equipment
from the power supply during daily cleaning of the equipment.
SAFETY RISK: CLEANING CHEMICALS
SAFETY RISK: HEATING
DANGER WHERE OR IN WHAT SITUATIONS
DOES DANGER ARISE? PREVENTIVE ACTION
Risk of chemical burns
or irritation of the skin,
eyes and respiratory
system due to contact
with cleaning chemicals
and their fumes.
For all cleaning actions. ŸDo not let cleaning chemicals
come into contact with your skin or
eyes.
ŸDo not heat the appliance if there
are cleaning chemicals inside.
ŸDon’t breathe in the chemical
spray.
ŸU s e p e r s o n a l p r o t e c t i v e
equipment (PPE’s).
When corrosive cleaning chemicals
are used.
ŸStri ct ly fo ll ow the steps to
cleaning page 70.
Risk of burns from hot
surfaces.
Inside the entire cavity, including all
parts that are or have been inside
during cooking, such as:
ŸRacks;
ŸContainers;
ŸBaking sheets.
ŸBefore starting cleaning tasks,
wait until the cavity has cooled
below 50°C (122°F).
Inside the equipment door. Wear personal protective clothing and
equipment (PPE’s) as shown on page
08.
DANGER WHERE OR IN WHAT SITUATIONS
DOES DANGER ARISE? PREVENTIVE ACTION
12

ŸSAFETY RISK: ELECTRIC POWER
Risk of electric shock by
energized parts.
ŸUnder the covers;
Ÿon the operating panel;
ŸAlong the power cord.
ŸWork on the electrical system
must be p er formed only by
qua lifie d el ectri cian s of an
authorized service company.
ŸProfessional Work.
ŸMake sure that all electrical
co nne ct ion s a re in pe rfe ct
condition and securely fixed
before putting the equipment into
use.
In the equipment and adjacent metal
parts.
ŸBefore preparing the equipment
for use, make sure that the
equipment is connected to a
equipotenti al compensation
system (UE).
If t he eq uipmen ts on whe eled
supports start to move accidentally
and the power supply is switched off.
ŸWhen operating the equipments,
always engage the safety lock on
the wheels.
ŸCheck daily that the wheel locks
are activated before starting the
operation.
Risk of electrical shock
caused by a short circuit.
If the equipment comes into contact
with water.
ŸDo not wash the outer box with
water.
ŸAlways keep the USB cover closed
while cleaning.
DANGER WHERE OR IN WHAT SITUATIONS
DOES DANGER ARISE? PREVENTIVE ACTION
13

SUITABLE UTENSILS
Check the manufacturer’s instructions and temperature rating to determine
the suitability of individual containers and accessories to be used with the
furnace. The table below provides general guidelines:
COMBINATION OF SUITABLE UTENSILS
SUITABLE KITCHEN UTENSILS ALLOWED PREVENTIVE ACTION
Tempered glass.
HEAT-RESISTANT CONTAINERS
YES
Compatible ceramics.
Earthenware (crockery, porcelain, etc.)
Note: the level of mineral load present
in the utensil can affect the
performance of the equipment
Do not use items with metallic decoration.
Any metal or foil containers NO
PLASTIC CONTAINERS
Plastic containers
DISPOSABLE
Fuels (paper, cardboard, etc.) Use only disposables compatible with the
temperatures reached by the oven (280°C).
OTHER UTENSILS
METAL AND FOIL TRAYS
Temperature probes
During the cooking process no
utensil such as probes, cutlery, straps and
labels must be inside the oven.
Tethers and labels
Cutlery
NO
YES
NO
Teflón accessories
It affects the performance of the equipment
and can damage the microwave system.
ALLOWED OCCURRENCE
COMBINATION OF ACCESSORIES
YES
Panini Style Grill Plate YES
Panini Style Grill Plate + Solid PTFE Basket YES
Panini Style Grill Plate + Aluminum Pan NO
Aluminum Pan YES
Aluminum Pan + Solid PTFE Basket NO
It affects the performance of the
equipment, can damage the microwave system
and can damage the teflón basket.
14

USE RECOMMENDATIONS (continuation)
CAUTION!
ŸThe equipment is not intended for use by people (including children) with
reduced physical, sensory or mental capabilities, or that have not been
properly trained to operate the unit.
ŸDo not use the oven handle to move the equipment. The
oven must be moved exclusively from its sides.
ŸDo not use the equipment door as support. It will cause
unevenness of the door and equipment malfunction.
ŸThe oven door is only intended for sealing microwaves
generated during cooking. Using the door for any other
purpose not described in this manual may void the warranty.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
.
(a) Do not attempt to operate this oven with the door open since open-door
operation can result in harmful exposure to microwave energy. It is important
not to defeat or tamper the safety interlocks.
(b) Do not place any object between the oven front face and the door or
allow soil or cleaner residue to accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that
the oven door close properly and that there is no damage to the: (1 ) Door
(bent), (2 ) Hinges and latches (broken or loosened), (3 ) Door seals and
sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly
qualified service personnel.
15

IDENTIFICATION OF SYMBOLS USED IN THIS MANUAL
DANGER! THREAT OF RISK THAT MAY CAUSE SERIOUS INJURY OR
DEATH
ALERT
WARNING - FIRE RISK - TO REDUCE THE FIRE RISK DO NOT
REMOVE THIS COVER. NO USER-SERVICEABLE PARTS INSIDE.
REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL
ONLY
MICROWAVE WARNING SYMBOL: THIS SYMBOL IDENTIFIES
THERE IS A RISK OF EXTERNAL AND INTERNAL BURNS OF BODY
PARTS FOLLOWING EXPOSURE TO MICROWAVE ENERGY.
WARNING - RISK OF ELECTRIC SHOCK - TO REDUCE THE RISK OF
ELECTRIC SHOCK DO NOT REMOVE THIS COVER. NO USER-
SERVICEABLE PARTS INSIDE. REPAIR SHOULD BE DONE BY
AUTHORIZED SERVICE PERSONNEL ONLY
WARNING - BURN RISK - DO NOT TOUCH ANY PART WITH THIS
SYMBOL WHILE THE OVEN IS IN OPERATION.
WARNING - RISK OF BURN FROM SPILLING OF HOT LOAD - TO
AVOID BURNS, DO NOT USE CONTAINERS WITH LIQUIDS OR
KITCHEN PRODUCTS THAT BECOME LIQUIDS BY HEATING UP
TO A BOILING POINT.
GROUNDING SYMBOL
EQUIPOTENTIAL SYMBOL
USE TIPS AND INFORMATION
16

WARRANTY TERM
TERMS AND DETAILING
a) Our products are warrantied for twelve 12 months for parts and labor, and
twenty-four months for the all heating element parts; from the date the
product is installed. If, for any reason, there is no record of the installation date
nor the purchase invoice is not found, the date of manufacture of the
equipment contained on the indicative label will be considered the date of
beginning of the applicability of this guarantee.
b) If new visits are needed to complete the delivery/installation of the product
due to the lack of adequate, electrical, or exhaust related conditions, the costs
of such visits shall be the customer's responsibility.
c) For the appliance's installation, the customer must provide all conditions
required (208v/240v single phase) in the installation blueprint. The customer
will also be responsible for transporting the equipment to the installation site.
d) The warranty only covers manufacturing and component failures,
damages caused by lack of heeding label warnings on the product will not be
covered.
e) The warranty will cover adjustments and replacement of defective parts. It
is the responsibility of the authorized service technician to return the
defective parts to Pratica Inc. for analysis when requested by the
Manufacturer.
f) Warranty service calls will not justify the extent of the warranty, returns or
exchanges of the equipment, or any other type of claim.
WARRANTY EXCLUSIONS
a) The customer should thoroughly inspect the equipment upon delivery and
contact the carrier in case of shipping damage arising from transport.
b) Prática will not respond for any issues arising for electrical building
irregularities, or a lack of abiding to the local electrical code.
c) Use or installation not in accordance with the Installation and Operation
Manual accompanying the product.
17

d) Failure to observe the installation details per the Installation and Operation
Manual, such as uneven floors, installing the oven next to equipment that
exudes fat, heat or solid particles, lack of air circulation, etc.
e) Any damage and defects resulting from inappropriate cleaning products
that result in damages to the components will not be covered under warranty.
For example, pouring water inside the electric panel, etc.
f) Changes performed by unauthorized technicians in the original conditions
of installation such as electrical distribution, installation location, etc.
g) Use of aggressive or abrasive products that are unsuitable for cleaning
which may tarnish, wear, scratch or damage accessories or equipment
components.
h) Occurrences from electrical discharges arising from acts of nature or
voltage peaks caused by generators or power supply companies.
i) Damage to the equipment or its accessories caused by accidents, improper
operation, improper handling or installation as described by the Operation
Manual included with this product.
j) Repair attempts by unauthorized third parties or use of non-OEM parts and
components, regardless of the damage or defects.
NOTES AND RECOMMENDATIONS
a) The operator should use the Installation and Operation Manual as a guide.
b) Make sure that the electric systems are made and installed by a qualified
company or technician.
c) Before contacting technical assistance, check the manual for
troubleshooting tips that can be solved without a technician. Always
remember that Pratica must be contacted first before getting in contact to
with a service agent.
18

d) You can call our technical assistance to provide feedback, suggestions, or
get assistance troubleshooting during normal business hours at +1 214 584-
6269 or [phone].
EQUIPMENT IDENTIFICATION
(Fill in to make technical support calls easier )
MODEL
VOLTAGE SERIAL NUMBER
RESELLER
INVOICE
NUMBER
PURCHASE DATE
19

INSTALLATION INSTRUCTIONS
ELECTRICAL INSTALLATION
ŸAlways follow the installation instructions in the instruction manual or the
product's spec sheet. This form is attached to the manual, in addition to
being sent by email upon approval of the order, it is also available on our
website (www.praticabr.com), in case of questions, contact Prática
Technical Assistance: [phone] (All world) or 214-584-6269
(Only for United States and Canada).
ŸThe installation of the Prática ovens must be done with the necessary care to avoid
problems, damage to the equipment, and guarantee its full use.
ŸThis equipment must be installed by an authorized technician.
ŸThe equipment MUST be grounded.
ŸThe oven must have a exclusive circuit breaker.
ŸDo not immerse the power cable or connect water to the unit.
ŸKeep the power cord away from heated surfaces.
ŸIf the power cable is damaged, it must be immediately replaced by
an authorized technician to avoid shock hazards.
ŸOnly qualified personnel should open the equipment panel.
ŸThere is an equipotential point on the rear panel of the oven.
20
NEMA
6-30
3x10AWG
32
6.2
7.2
60
Single
208
240
USA/
Canada
Power
(kW)
Circuit
Breaker
(A) Cable Socket
Region Voltage
(V) Phases Freq.
(Hz)
16A
(4P+E)
16
16
6.6
6.6
50
50
380
380
China
Australia
16A
(3P+N+E)
Multi
Multi
Europe
230 Single 50 6.9 32 3x4mm² 32A
(2P+E)
380 Multi 50 6.6 16 5x2,5mm² 16A
(4P+E)
COPA EXPRESS SINGLE MAG
5x2,5mm²
5x2,5mm²
Europe 230 Single 50 3.4 16 3x4mm² 16A
(2P+T)
400 Multi 50 6.9 16 5x2,5mm² 16A
(3P+N+E)
Asia 220 Single 60 6.6 32 3x4mm² 32A
(2P+E)
16A
(3P+N+E)
16
6.6
50
380
Africa Multi 5x2,5mm²
L2 L3
L1 N