Prestel HD-PTZ703-710U2 User manual

Prestel HD-PTZ703-710U2
FULL HD PTZ CAMERA
User Manual
（V1.0）

1
Attentions
This manual introduces functions, installations and operations for this PTZ camera in details. Please read
this manual carefully before installation and use.
1. Cautions
1.1 Avoid damage to product caused by heavy pressure, strong vibration or immersion during transportation,
storage and installation.
1.2 Housing of this product is made of organic materials. Do not expose it to any liquid, gas or solids which may
corrode the shell.
1.3 Do not expose the product to rain or moisture.
1.4 To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried
out by qualified technicians.
1.5 Do not use the product beyond the specified temperature, humidity or power supply specifications.
1.6 Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do
not use strong or corrosive detergents to avoid scratching the lens and affecting the image;
1.7 This product contains no parts which can be maintained by users themselves. Any damage caused by
dismantling the product by user without permission is not covered by warranty.
2. Electrical Safety
Installation and use of this product must strictly comply with local electrical safety standards.
The power supply of the product is ±12V, the max electrical current is 2A.
3. Install
1.1 Do not rotate the camera head violently, otherwise it may cause mechanical failure.
1.2 This product should be placed on a stable desktop or other horizontal surface. Do not install the product
obliquely, otherwise it may display inclined image;
1.3 Ensure there are no obstacles within rotation range of the holder.
1.4 Do not power on before completely installation.
4. Magnetic Interference
Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may cause
radio interference in household application.Appropriate measure is required.

2
Content
1. Camera Installation................................................................................................................................................. 3
1.1 Interfaces and Connection..................................................................................................................................3
1.2 Power-on Initial Configuration......................................................................................................................... 3
1.3 Video Output..................................................................................................................................................... 4
1.4 Mounting Brackets............................................................................................................................................ 4
2. Product Overview................................................................................................................................................... 6
2.1 Camera Introduction......................................................................................................................................... 6
2.1.1 Model......................................................................................................................................................... 6
2.1.2 Dimension...................................................................................................................................................6
2.1.3 Accessory....................................................................................................................................................7
2.2 Main Features ....................................................................................................................................................7
2.3 Technical Parameter...........................................................................................................................................8
2.4 Interface Instruction...........................................................................................................................................9
2.4.1 External Interface........................................................................................................................................9
2.4.2 RS-232 Interface.......................................................................................................................................10
3. Application Instruction ..........................................................................................................................................12
3.1 Video Output................................................................................................................................................... 12
3.1.1 Power-On Initial Configuration................................................................................................................12
3.1.2 Video Output.............................................................................................................................................12
3.2 Remote Control............................................................................................................................................... 12
3.2.1 Keys Introduction .....................................................................................................................................12
3.3 Menu Introduction .......................................................................................................................................... 15
3.3.1 Main Menu ...............................................................................................................................................15
3.3.2 System Setting..........................................................................................................................................16
3.3.3 Camera Setting..........................................................................................................................................16
3.3.4 P/T/Z.........................................................................................................................................................19
3.3.5 Version......................................................................................................................................................20
3.3.6 Restore Default.........................................................................................................................................20
4. Serial Port Communication and Control................................................................................................................21
4.1 VISCA Protocol List........................................................................................................................................21
4.1.1 VISCA Protocol Return Command...........................................................................................................21
4.1.2 VISCA Protocol Control Command .........................................................................................................22
4.1.3 VISCA Protocol Inquiry Command..........................................................................................................24
4.2 Pelco-D Protocol Command List.................................................................................................................... 26
4.3 Pelco-P Protocol Command List..................................................................................................................... 27
5. Maintenance and Troubleshooting.........................................................................................................................27
5.1 Camera Maintenance ...................................................................................................................................... 27
5.2 Troubleshooting...............................................................................................................................................28
6. Copyright Statement..............................................................................................................................................29

3
1. Camera Installation
1.1. Camera Introduction
Figure 1.1 Product Interfaces
1. Camera Lens 5. Screw Hole for Tripod 9. USB 2.0 Interface
2.
Remote Control Receiving
Indicator
6. RS232 Control Interface（Input）10. DC12V Input Power Supply
Socket
3. Camera Base
7. RS232 Control Interface
（
Output
）
4. Tripod Screw Hole 8. RS485 Input (left +, right-)
1.2 Power-on Initial Configuration
1) Power-on: Connect DC12V power supply adapter with power supply socket
2) Initial Configuration: The remote control receiving indicator flashes after power on, the pan-tilt turns left to the
lowest left to the lowest, and then turns to the HOME position (both the horizontal and vertical positions are in the
middle), while the movement first shrinks and then stretches. When remote control receiving indicator stops
flashing, the self-checking is completed.
Notes:
1) After power on and self-checking, the camera will automatically return to the preset 0 position if it’s pre-set.
2) The default address for the IR remote control is 1#. If the menu restored to factory defaults, the remote control
default address will restore to 1#.

4
1.3 Video Output
USB2.0 Video Output
a. USB 2.0 video cable connection: as shown in Figure1.1 label 9
b. Connect the camera and the computer via USB2.0 video cable, open the video software and select the image
device to output the video.
1.4 Mounting Brackets
Notes: Ceiling or wall mounting brackets can only be mounted on template and concrete wall.
For safety reason, plasterboard is not recommended.
1）Wall Mounting:

5
2）Ceiling Mounting

6
2. Product Overview
2.1 Product Introduction
2.1.1 Model
Model No. — XXX
03---3X Optical Zoom Lens
10---10X Optical Zoom Lens
Figure 2.1 Product Model
2.1.2 Dimension

7
Figure 2.2 Product Dimension
2.1.3 Accessory
Please check below standard and optional accessories when unpacking the box.
USB2.0 video cable: If USB2.0 video cable is required for power supply without power adapter, in which power is
supplied by red end and USB video signal is transmitted by black end; if power adapter is used, USB2.0 video
cable is not required for power supply, and ordinary USB2.0 video cable is enough.
2.2 Main Features
This series camera has perfect functions, superior performance and rich video output interfaces; Featuring with
advanced ISP processing algorithms, offering vivid and high resolution video with a strong sense of depth and
Standard Accessory Optional Accessory
Power adapter
Wall Mount
IR Remote Control Ceiling Mount
RS232 Cable
User Manual
USB2.0 Cable

8
fantastic color rendition.
Full HD Resolution: 1/2.9 inch high quality CMOS sensor. Resolution is up to 1920x1080 with frame rate
up to 30 fps.
Multiple Optical Zoom Lens: 3X/10X optical zoom lens.
Leading Auto Focus Technology: Fast, accurate and stable auto focusing technology.
Low Noise and High SNR: Super high SNR image is achieved with low noise CMOS. Advanced 2D/3D
noise reduction technology further reduces the noise while ensuring high image clarity.
Control Interface: RS485, RS232 (cascade connection)
Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols; Support automatic
identification protocols.
Quiet Pan / Tilt Movement: With high accuracy step driving motor, camera can pan / tilt extremely quiet and
smooth.
Multiple presets: Up to 255 presets (10 presets via remote control).
Multiple Application: Online-education, Lecture Capture, Webcasting, Video conferencing, Tele-medicine,
Unified Communication, Emergency command and control systems, etc.
2.3 Technical Parameter
Model
3X
10X
Camera Parameter
Sensor
1/2.9 inch high quality CMOS sensor
Effective Pixels
2.07 megapixel, 16：9
Video Format
H264/H265/MJPG:1920×1080P@30/25/20/15/10/5fps
；
1280*720P@30/25/20/15/10/5fps；960*540@30/25/20/15/10/5fps；
800*600@30/25/20/15/10/5fps；720*576@30/25/20/15/10/5fps；
720*480@30/25/20/15/10/5fps；640*480@30/25/20/15/10/5fps；
640*360@30/25/20/15/10/5fps；352*288@30/25/20/15/10/5fps；
320*240@30/25/20/15/10/5fps；
YUY2:1280*720@10/5fps；800*600@10/5fps；640*480@30/25/20/15/10/5fps；
640*360@30/25/20/15/10/5fps
；
320*180@30/25/20/15/10/5fps
View Angle
34.1°～85°
8.8°～66°
Focus Length
f=3.35mm
～
10.05mm
f=4.34mm
～
41.66mm
AV
F1.7～3.0
F1.85 – F2.43
Optical Zoom
3X
10X
Digital Zoom
10X
Minimum
Illumination
0.5Lux(F1.8, AGC ON)
DNR
2D﹠3D DNR
White Balance
Auto / Manual/ One
Push//3000K/3500K/4000K/4500K/5000K/5500K/6000K/6500K/7000K
Focus
Auto / Manual/ One Push Focus

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Exposure
Auto / Manual
BLC
On/Off
Video Adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>50dB
Input/output Interface
Video Output
USB2.0 Interface, A Type Interface
Video Compression
Format
MJPG, H.264, H.265
Control Interface
RS232 (IN/OUT), RS485
Control Protocol
VISCA/Pelco-D/Pelco-P
Power Interface
HEC3800 outlet (DC12V)
USB Feature
Operation Systems
Windows 7, Windows8, Windows10, Mac osx, Linux, etc
Video Compression
Format
MJPG/H264/H265
USB
Communication
Protocol
UVC
PTZ Parameter
Pan Rotation
-170°～+170°
Tilt Rotation
-30°
～
+30°
Pan Control Speed
0.1 ～60°/sec
Tilt Control Speed
0.1
～
40°/sec
Preset Speed
Pan: 60°/sec, Tilt: 40°/sec
Preset Number
255 presets (10 presets via remote control)
Other Parameter
Input Voltage
12V
Input Current
Maximum: 4.98A
Power Consumption
Maximum: 2.5W
Stored Temperature
-40℃～+70℃
Storage Humidity
20%
～
90%
Working Temperature
-10℃～+50℃
Working Humidity
20%
～
80%
Dimension (W*H*D)
156.8mm×112.6mm×139.5mm
Weight
1KG
Application
Indoor
Package
Power Supply, RS232 Control Cable, IR Remote Control, User Manual, Warranty
Card, USB2.0 Cable
Optional Accessories
Ceiling / Wall Mount (Extra Cost)
2.4 Interface Instruction
2.4.1 External Interface

10
Figure2.4 Wiring Diagram
2.4.2 RS-232 Interface
1）RS-232 Interface Definition
Connection to PC or Camera Controller
Camera WindowsDB-9
1.DTR
1.DCD
2.DSR
2.RXD
3.TXD
3.TXD
4.GND
4.DTR
5.RXD
5.GND
6.GND
6.DSR
7.IR OUT
7.RTS
8.NC
8.CTS
9.RI

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2）RS-232 Mini-DIN 8-pin Port Definition
3）RS232(DB9) Port Definition
4）VISCA networking as shown below
Camera cascade connection
Camera 1
Camera 2
1.DTR
1.DTR
2.DSR
2.DSR
3.TXD
3.TXD
4.GND
4.GND
5.RXD
5.RXD
6.GND
6.GND
7.IR OUT
7.OPEN
8. NC
8.OPEN
NO. Port Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Signal Ground
5
RXD
Receive Data
6
GND
Signal Ground
7 IR OUT
IR Commander Signal
8
NC
No Connection
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator

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3. Application Instruction
3.1 Video Output
3.1.1 Power-On Initial Configuration
The remote control receiving indicator flashes after power on, the pan-tilt turns left to the lowest left to the lowest,
and then turns to the HOME position (both the horizontal and vertical positions are in the middle), while the
movement first shrinks and then stretches. When remote control receiving indicator stops flashing, the
self-checking is completed. After power on and self-checking, the camera will automatically return to the preset 0
position if it’s pre-set.
3.1.2 Video Output
Connect to the video output cable: the user can refer to Figure 1.1 product interfaces.
USB2.0 output: Connect the camera with the computer USB2.0 interface (black), open the Device Manager to see
whether there is an imaging device and whether the Universal Serial Bus controllers recognize the USB2.0 device.
After properly identified, open the software, choose the imaging device, and then it will output the image.
3.2 Remote Control
3.2.1 Keys Introduction

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1) In this manual, “press the key” means a click rather than a long-press, and a special
note will be given if a long-press for more than one second is required.
2) When a key-combination is required, do it in sequence. For example,“ 【*】+【#】+
【F1】”means press“【*】”first and then press“【#】” and last press“【F1】”.
1. Standby Key
The camera enters standby mode if long press 3s on standby key;
Long press 3s again on the standby key, the camera will self-check again and return to
HOME position (If preset 0 position is set, the camera will return to preset 0 position).
2. Camera Selection
Select the camera address to control.
3. Focus Control
Auto: auto focus mode
Manual: manual focus mode
Focus + (near):Press【FOCUS +】key (Valid only in
manual focus mode)
Focus - (far): Press【FOCUS -】key (Valid only in
manual focus mode)
Press and hold the keys, the action of focus will keep
continue and stop as soon as the key is released.
4. Zoom Control

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ZOOM +: press【ZOOM +】key to zoom in
ZOOM - : press 【ZOOM -】key to zoom out
Press and hold the keys, the action of focus will keep
continue and stop as soon as the key is released.
5. Set and Clear Presets
Set Preset: press 【SET PRESET】button, and then
press the number key 0-9 to set preset positions.
Note: 10 presets via remote control.
Call Preset: Press a number key 0-9 directly to call a
preset position.
Clear Preset: press 【CLEAR PRESET】button, and
then press the number key 0-9 to clear preset positions.
Note : press the
【
#
】
key three times continually to
clear all presets.
6. Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press“【HOME】”
Press and hold the up/down/left/right key, the pan/tilt
movements will keep running, from slow to fast, until it
runs to the endpoint; stop as soon as the key is released.
7. Menu Setting

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【
MENU
】
: Open / close the OSD menu
【
HOME
】
: Camera lens back to the middle position;
Confirm button; Enter next menu
【↑】【 ↓】： Choose item
【←】【 →】： Modify values
【
BLC ON/OFF
】：
Turn on or off the back light
compensation
8. Camera Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【
*
】
+
【＃】
+
【
F4
】
:Camera Address No. 4
3.3 Menu Introduction
3.3.1 Main Menu
In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the
selected items.
Setup: System parameter setting
Camera:Camera parameter setting
P/T/Z:Enter into sub menu
Version: Enter into sub menu
Restore Default: Enter into reset setting, select YES or NO to confirm
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（
Setup
）
（
Camera
）
（
P/T/Z
）
（
Version
）
（
Restore Default
）
[
↑↓
]Select [
←
→
]Change Value
[Menu]Back[Home]OK

16
[↑↓] Select:For selecting menu
[← →] Change Value:For modifying parameters
[MENU] Back:Press [Menu] to return
[Home] OK:Press [Home] to confirm
3.3.2 System Setting
Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter into the (System Setting) as
shown below,
Protocol: VISCA/Pelco-P/Pelco-D/Auto
Visca Address: VISCA=1~7 Pelco-P=1~255 Pelco-D=1~255
Baudrate:2400/4800/9600/115200
Visca Address Fix: On/Off
Auto Filp:On/Off
3.3.3 Camera Setting
Move the pointer to the (CAMERA) in the Main Menu, click the 【HOME】key and enter the (CAMERA) as
follow,
Exposure: Enter into Exposure setting
CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（
Exposure
）
（
Color
）
（
Image
）
（
Focus
）
（
Noise Reduction
）
Style Default
[
↑↓
]Select [
←
→
]Change Value
[Menu]Back [Home]OK
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol
Auto
Visca Address
1
Visca Address Fix OFF
PELCO-PAddress
1
PELCO-D Address 1
Baudrate
9600
Auto Filp ON
[↑↓]Select [←→]Change Value

17
Color:Enter into color setting
Image:Enter into image setting
Focus:Enter into focus setting
Noise Reduction: Enter into noise reduction
1）Exposure Setting
Move the pointer to the (EXPOSURE) in the Main Menu, click the【HOME】key and enter into the (Exposure sub
menu) as shown below,
Mode: Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV: On/Off (only available in auto mode)
Compensation Level:-7~7 (only available in auto mode when EV is ON)
BLC:ON/OFF for options (only available in auto mode)
Dynamic Range: 1~8, close
Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain limit: 0~15 (only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off, 1~8
ShutterPriority:1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,1/60
00, 1/10000 (only available in Manual and Shutter priority mode)
IRIS Priority: OFF, F11.0, F9.6, F8.0, F6.8, F5.6, F4.8, F4.0, F3.4, F2.8, F2.4, F2.0, F1.8(only available in
Manual and Iris priority mode)
Brightness: 0~23 (only available in Brightness priority mode)
2）Color
Move the pointer to the (COLOR) in the Main Menu, click the【HOME】and enter the (COLOR sub menu) as
follow,
EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode
Auto
EV
OFF
BLC
OFF
Flicker 50Hz
G.Limit 3
DRC 2
[
↑↓
]Select [
←
→
]Change Value
[Menu]Back

18
WB Mode: Auto, Manual, One Push, 3000K, 3500K, 4000K, 4500K, 5000K, 5500K, 6000K, 6500K,7000K
Saturation: 60%,70%,80%,90%,100%,110%,120%,130%,140%,150%,160%,170%,180%,190%,200%
Red fine-tuning:-10~10 (only available in automatic mode)
Blue fine-tunable:-10~10 (only available in automatic mode)
RED GAIN: 0~255(only available in Manual mode)
BLUE GAIN: 0~255(only available in Manual mode)
AWB Sensitivity: high/middle/low
Chroma: 0~14
3) Image
Move the pointer to the (IMAGE) in the Menu, click the【HOME】and enter into the (IMAGE sub menu) as follow,
Brightness: 0~14
Contrast: 0~14
Sharpness: 0~15
Flip-H: On/Off
Flip-V: On/Off
B&W Mode: color, black/white
Gamma: Default/0.45/0.50/0.5/0.63
IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness
7
Contrast 8
Sharpness 3
Flip-H OFF
Flip-V
OFF
B&W-Mode Color
Gamma Default
DCI Close
Low-Light Mode OFF
[
↑↓
]Select [
←
→
]Change Value
[Menu]Back
COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode
Auto
RG Tuning -10
BG Tuning
-10
Saturation
100%
Hue 7
AWB Sensitivity High
[
↑↓
]Select [
←
→
]Change Value
[Menu]Back

19
DCI: Dynamic Contrast: Off/1～8
Minimum Illumination: On/Off
4）Focus
Move the pointer to the (FOCUS) in the Menu, click the【HOME】and enter the (FOCUS) as follow,
Focus Mode: Auto/manual
AF-Zone: Up/middle/down
AF-Sensitivity: High/middle/low
5）Noise Reduction
Move the pointer to the (NOISE REDUCTION) in the Menu, click the【HOME】and enter the (NOISE
REDUCTION) as follow,
2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5
3.3.4 P/T/Z
Move the pointer to the (P/T/Z) in the Main Menu, click the【HOME】and enter the (P/T/Z) as follow,
NOISE REDUCTION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
NR-2D 4
NR-3D 2
Dynamic Hot Pixel OFF
[
↑↓
]Select [
←
→
]Change Value
[Menu]Back
FOCUS
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Focus Mode Auto
AF-Zone All
AF-Sensitivity Low
[
↑↓
]Select [
←
→
]Change Value
[Menu]Back