Primera FX400e User manual

User's Manual
© 2009 All rights reserved
(FX400e Foil Imprinting System)
021109-FX400E-(01)

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Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY
KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is
assumed for errors contained herein or for incidental or consequential damages in connection with the fur-
nishing, performance, or use of this material. This document contains proprietary information that is protected
by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated
into another language without prior written consent.
Trademark Acknowledgments: Windows is a registered trademark of Microsoft Corporation. All other
trademarks are the property of their respective owners.
Printing History
Edition 1.0, #021109, Copyright 2009, All rights reserved.
FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
CAUTION!
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. TO
REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE EXTERIOR PANELS. NO USER-
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. OPERATE
THE UNIT WITH ONLY THE PROPER ELECTRICAL SPECIFICATIONS AS LABELED ON THE PRINT-
ER AND AC ADAPTER.
CAUTION!
THIS PRODUCT CONTAINS A LASER DIODE OF A HIGHER CLASS THAN 1. TO ENSURE CONTIN-
UED SAFETY, DO NOT REMOVE ANY COVERS OR ATTEMPT TO GAIN ACCESS TO THE INSIDE OF
THIS PRODUCT. REFER ALL SERVICING TO QUALIFIED PERSONNEL. THE FOLLOWING LABEL
APPEARS INSIDE YOUR UNIT:
CLASS 1 LASER PRODUCT LASER KLASSE 1
CAUTION!
USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN
THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION.

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Table of Contents
Section 1: Getting Started ......................................................................................1
A. Choosing a Good Location ........................................................................1
B. Unpacking and Inspection.........................................................................2
C. Identifying the Parts ...................................................................................3
D. Computer Specifications ............................................................................4
Section 2: Hardware and Software Setup ...........................................................5
A. Installing NiceLabel....................................................................................5
B. Installing the Printer...................................................................................5
C. Loading the Ribbon .....................................................................................6
D. Loading the Labels (external)....................................................................8
E. Loading the Labels (internal) ....................................................................9
F. Diagnostic Tool..........................................................................................10
G. Adjusting the Stock Sensor ......................................................................11
Section 3: Printing..................................................................................................12
A. Using NiceLabel........................................................................................12
B. Printer Driver Settings .............................................................................16
Section 4: Troubleshooting ..................................................................................18
A. Creating a Full Bleed Print (Clear Film Sealing) .................................18
B. Factory Defaults........................................................................................18
C. Cleaning the Printer .................................................................................18
D. Technical Support .....................................................................................19
Section 5: Label Specifications............................................................................20
Section 6: Technical Specifications ....................................................................22
Index.........................................................................................................................23

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Getting Started 1
Section 1: Getting Started
THANK YOU…
...for choosing an FX400e Foil Imprinting System. The FX400e Foil
Imprinter adds brilliant, shiny metallic gold and silver highlights to
your inkjet-printed labels.
This User's Manual is your complete step-by-step guide to quickly
and easily setting up and printing with your new Foil Imprinting
System.
A. CHOOSING A GOOD LOCATION
•Place the printer on a flat surface in a location with adequate air
circulation to prevent internal heat build up.
•Do not place the printer near heat sources such as radiators or
air ducts, or in a place subject to direct sun light, excessive dust,
mechanical vibration or shock.
•Allow for adequate clearance in front of the printer to accommo-
date the printed label stock as it is leaving the printer to avoid
the possibility of binding or jamming of the label stock.
•Allow for adequate overhead clearance for opening the top
cover to allow easy access to the label stock and ribbons.

2 Getting Started
B. UNPACKING AND INSPECTION
While unpacking your printer, inspect the carton to ensure that no
damage has occurred during shipping. Make sure that all supplied
accessories are included with your unit. The following items should
be included:
•Foil Imprinter
•Power Adapter
•Separate Power Cord
•USB Cable
•Software Installer CD
•One sample roll of TuffCoat Shiny Metallic Gold Foil
•One Ribbon Rewind Paper Core
•Two Ribbon Core Spindle
•One Internal Label Supply Spindle with a Core Adapter
•One External Label Supply Spindle incl. External Mount
Save the carton and packing materials. They will come in handy when trans-
porting the printer.

C. IDENTIFYING THE PARTS
This illustration shows the front of the printer with its control but-
tons and LED indicator lights:
This illustration shows the input ports and power switch found on
the rear panel of the printer.
LED Indicator
Feed / Pause Button
Top Cover
Open Lever
Getting Started 3
Ribbon Access
Window
Power Switch
Centronics
Rear Paper Guide
USB Port RS-232
Power Jack

4 Getting Started
D. COMPUTER SPECIFICATIONS
Minimum PC Specifications
For optimal printing speed you must have a PC with the following
minimum specifications:
• Windows XP/Vista
• Pentium IV Processor
• 512 MB of RAM
• 5 GB of Free Hard Drive Space
• Available USB Port
If your computer does not have at least these minimum system
requirements, system performance may not be acceptable.

Hardware and Software Setup 5
Section 2: Hardware and Software Setup
A. INSTALLING NICELABEL
1. Place the Installer CD in your CD-Rom Drive.
2. Double-click the My Computer Icon, then double-click the icon
of the appropriate CD drive containing the Software Installer
disc.
3. Double-click on the folder Nicelabel and double-click again on
the NiceLabel-SE5.exe
4. The on screen instructions will guide you step-by-step through
the installation process.
B. INSTALLING THE PRINTER
1. Place this printer on a flat stable surface and make sure the
power switch is turned off.
2. Connect the printer to the host computer with the USB cable.
3. Plug the power cord into the power jack connector at the rear of
the printer, then plug the power cord into a properly grounded
outlet. Once the power cord is connected, the printer can be
switched on and off using the power switch.
4. After a few moments, Windows will tell you it has found new
hardware and is looking for software to install it. The Found
New Hardware Wizard will ask you to connect to Windows
Update. Select on No, not this time and click Next.

6Hardware and Software Setup
5. Then select Install the software automatically and click Next.
You may see a notice like the one shown here stating that the
printer has not passed Windows Logo Testing. Click Continue
Anyway to continue installing the printer driver for your printer.
C. LOADING THE RIBBON
1. Push down the ribbon
access window to open
the cover.
2. Place a paper core on a
ribbon rewind spindle.
3. Mount the ribbon rewind
paper core on the front
hubs.
Paper Core
Rewind Spindle
Front Hub
Ribbon Rewind
Paper Core
Ribbon Access
Window