Prolitec AirQ 270 TT User manual

AirQ 270 TT/WM
PERFECTLY SCENTED ENVIRONMENTS
Updated: 2019-06-13

AirQ 270 2
Contents
Chapter 1: About AQ270
Chapter 2: Unpacking
Chapter 3: MOVING AND STORAGE
INSTRUCTIONS
Chapter 4: INSTALLATION
General
Location
Service Area
Colors
Estimating Cartridge Life
Room-Size Table
Appliance Location
Wall Mounting
The Electrical Source
Mounting Kit, Parts & Tools
Positioning the Installation Template
Installing the Anchors
Installing the Left Screws
Hanging the Appliance
Final Two Screws
Replacing the Cover
Chapter 5: OPERATING INSTRUCTIONS
Features and Controls
Setting Up the Cartridge
Programming the Appliance
Using the Online SD Card Programming
Tool
Setting Scent Intensity
Scent Control
Chapter 6: USER MAINTENANCE
Cartridge Change
Cartridge Change Maintenance Checklist
Items
Changing an Appliance
General Care
Chapter 7: Applications
Ambient Scenting
Product Marketing
Odor Control
Aromatherapy and Performance Scenting
Chapter 8: IMPORTANT SAFETY
INSTRUCTIONS
Appliance Precautions
Fragrance Cartridge Precautions
Chapter 9: Frequently Asked Questions
Chapter 10: Specifications

AirQ 270 3Chapter 1 About AQ/PS/RZ 270
About AQ/PS/RZ 270
Welcome to a whole new world of air treatment from Prolitec, the technology leader in air care with
scent. The AQ270 appliance is the most advanced commercial air-treatment system on the market
today. It is the world’s rst fully adjustable commercial air-treatment system engineered to serve
indoor spaces ranging in size from 100 to 15,000 cubic feet (6 to 425 cubic meters).
AQ270 is a patented, computer-controlled, always-on system capable of main-taining a constant,
uniform and controlled level of scent or odor neutralizer. The basic technology of AQ270 has been
tested and proven in demanding commercial environments such as retail stores, malls, hotel lobbies
and other public spaces where scent is used to enhance the environment, market a product, or erase
an odor.
The AQ270 is managed by an on-board computer that is fully adjustable, enabling intensity settings
to match space sizes from 100 to 15,000 cubic feet (3-425 cubic meters) per appliance. The AQ270
is programmable, capable of executing 21 distinct start and stop times, repeatable daily or weekly.
Utilizing up to 21 programs and the full range of 50 intensity settings allows you to optimize the
fragrance levels depending on peak and non-peak occupancy in the space. This new feature can
save you money on fragrance AND service visits. Multiple appliances can work together in the same
space.
The classic design blends well into any environment. AQ270 comes standard in Textured True Black
or Eggshell White. At sufcient order quantities, AQ270 can be supplied in a custom color. AQ270
can also be concealed in a xture, cabinet or behind a wall-mounted shroud to match any interior
design.
AQ270 can use 100V to 240V AC power sources and comes complete with plugs for local power
receptacles. AQ270 is designed to be mounted on a wall with a ush-mounted power source behind
it. With our tabletop kit added, it can be congured to stand alone on a at surface, and with our
cable tie kit, it can be strapped to a support pillar.
AQ270 is simple to install and program for specic room size, airow conditions, and desired scent
intensity. Minimal maintenance is required beyond the periodic change of the disposable fragrance
cartridge, inspection and annual replacement of two o-rings, and a simple wipe down or dusting
of exterior surfaces. Once installed in the right location, AQ270 will outperform any other system,
providing completely uniform scent distribution.
The AQ270’s advanced technology creates a scent effect with a smaller quantity of fragrance
ingredients than any other method. The chemicals employed in making AQ270 fragrances are fully
compliant with the most restrictive air-quality and inhalation standards. AQ270 generates no harmful
VOCs and uses no ethanol or propellants. Quite simply, used as directed, AQ270 is the greenest,
most eco-friendly way to introduce scent into an interior space with no negative impact on indoor air
quality. This is not an accident. The scientists and engineers at Prolitec are committed to the highest
ecological and human safety standards.
This User Guide is easy to read. It is also important to read. AQ270 is a high-performance appliance
that, installed and used correctly, will meet the most demanding requirements.
1

AirQ 270 4Chapter 2 Unpacking
Unpacking
Remove AQ270 from the container. The following items should be included:
1. AQ270 Appliance
2. Power Supply
3. Key
4. Mounting Hardware
5. Installation Template
1
2
3
4
2

AirQ 270 5Chapter 3 MOVING AND STORAGE INSTRUCTIONS
MOVING AND STORAGE INSTRUCTIONS
1. Remove the cartridge.
2. Unscrew and remove the two screws on the right.
3. Lift the appliance upward, off the mounting screws.
4. Unplug the appliance.
5. Store at -4°F (-20°C) to 158°F (70°C), 5% to 95% humidity
3

AirQ 270 6Chapter 4 Installation
Installation
General
Location
AQ270 is designed for permanent installation on wall surfaces over a 110 to 240V outlet, or used as a
table- or shelf-top unit.
Service Area
The service area range of AQ270 is from 100 to 15,000 cubic (6 to 425 cubic meters). Of course this
can vary signicantly depending on airow, number of fresh air changes per hour, temperature,
humidity and desired service interval. AQ270 can be adjusted from 1 to 50 to accommodate these
variations.
Configuration
AQ270 is available in a wall-mount conguration, which has a 110-240V power source and plug in the back of
the appliance, and must be placed over the power source. Special power supply adapters and plugs are provid-
ed.
Colors
AQ270 comes standard in black or white, and at sufcient quantities can be special ordered in any
color.
4

AirQ 270 7Chapter 4 Installation
Estimating Cartridge Life
Estimating how long a cartridge will last and the number of days between services is critical to
performing an installation that can be serviced efciently. This includes determining the number of
AQ270s needed for a space. Please refer to AirQ’s ‘S3 (Sizing, Service & Success) Tool,’ available at
AirQ Tools. The chart below can be used as a rough guideline for sizing.
Room-Size Table
Normal Off-Cycle
(NOC)
Short Off-Cycle
(SOC)
Very Short Off-Cycle
(VSOC)
Output
Level
Range
Room Volume Range Room Volume Range Room Volume Range
CFT CM CFT CM CFT CM
1-5 200-800 6-23 600-2500 17-71 2100-6700 59-190
6-10 1000-1700 28-48 3000-4700 85-133 7500-9700 212-275
11-15 1900-2800 54-79 5100-6600 144-187 10100-11400 286-323
16-20 3000-4000 85-113 7000-8400 198-238 11700-12500 331-354
21-25 4200-5300 119-150 8700-9900 246-280 12700-13300 359-376
26-30 5600-6900 158-195 10200-11200 289-317 13400-13800 379-391
31-35 7200-8600 204-243 11400-12400 323-351 13900-14200 393-402
36-40 8900-10500 252-297 12600-13400 357-379 14300-14600 405-413
41-45 10900-12600 308-357 13500-14200 382-402 14600-14800 413-419
46-50 13100-15000 371-425 14400-15000 408-425 14800-15000 419-425
These settings are suggested as a starting point. Start on the lower end of the range and adjust after
one hour. Fragrance type, room size, number of fresh air changes per hour, temperature, humidity
and user preference will determine the nal setting. Best practice is to use AirQ’s ‘S3 Tool’ at AirQ
Tools.
4

AirQ 270 8Chapter 4 Installation
Appliance Location
1. Placement of AQ270 appliance is the KEY TO OPTIMAL PERFORMANCE. It is important to
identify a location where the output of AQ270 can use, rather than ght, the natural air currents
in a room.
2. Air currents in a room are determined by using a SMOKE TEST KIT available from Prolitec or any
source of smoke or vapor, such as a candle or match.
3. To conduct a smoke test, stand at the entrance of the room in front of the door and observe the
direction of the smoke or vapor. If the smoke drifts into the room AQ270 appliance should be
installed somewhere near the door.
See Figure 1. If the smoke drifts out of the room, the AQ270 appliance should be placed on the wall
furthest from the door. See Figure 2. If there is no clear direction that the smoke travels or it travels
upward into the air-conditioning return grill, nd a position near the air-conditioning supply grill. See
Figure 3.
NOTE: The location of AQ270 MUST NOT be near an HVAC return grill, exhaust fan or vent, or an
open door or window through which air is leaving the space. Remember, you want to work with the
natural air ow, not against it.
Figure 1
Smoke ows
away from door
Smoke Tube Smoke Tube
Figure 2
Smoke ows
back toward door
Figure 3
Smoke travels
toward grill
Smoke Tube
Wall-Mounting AQ270
Step 1 – The Electrical Source
Before the AQ270 appliance can be mounted, a qualied electrician must install an electrical outlet
at the position you have decided to place AQ270. The appliance is then mounted over the outlet
and plugged in.
In some locations local codes or rules require that the main power source be located beside
the appliance. This will require an AQ270 hardwiring kit. If the appliance is PERMANENTLY
CONNECTED in this way, a readily accessible disconnect device must be used. Consult with your
electrician.
If it makes sense to plug the appliance into an outlet that is near, but not behind the appliance, a
rectangular, plastic wire-concealment conduit should be used (PN 10619).
4

AirQ 270 9Chapter 4 Installation
Step 2 – Mounting Kit, Parts and Tools
The mounting kit provided with AQ270 includes an installation template and 4 long round-head
screws and 4 wall anchors suitable for plastered drywall. If you have another surface you will need to
get anchors suitable for the wall material and screws that work with these anchors. The screws need
to be the same length as the ones provided.
You will need the following tools:
1. A good level to help you make the installation template
exactly horizontal.
2. A hammer.
3. A Phillips screwdriver to match the screws provided
or whatever screwdriver matches the screws needed
to attach to the anchors you have chosen.
4. A pointed tool like a small screwdriver to insert through
the holes on the appliance to mark the right spot for
the anchors.
5. A Drill.
Step 3 – Positioning the Installation Template
Place the installation template directly over the power outlet (if hardwired or plugged elsewhere,
position the template to the side of the power source). Use the level to make sure the installation
template is horizontal. Position the template so that the electrical outlet is centered in the template.
While holding the bracket level, use a pointed tool, screw or screwdriver to mark the location of the
four wall anchors. Check again with the level to ensure the template is horizontal.
4

AirQ 270 10Chapter 4 Installation
Step 4 – Installing the Anchors
Use an electric drill to make a 1/8” hole at the exact location you marked. This will serve as a guide
for the anchors. Use a hammer to tap the anchors in far enough so they stay well in position. Then
screw them straight into the drywall. Avoid screwing them in at an angle.
Step 5 – Installing the Left Screws
Use an electric drill to install two screws into the left anchors. Do not bottom the screws out on the
anchor but leave 1/8 inch between the head of the screw and the anchor.
Step 6 – Hanging the Appliance
Plug in the power supply. Keep the power cord neat and tight to the supply. Plug in the supply to
the appliance. Hang the appliance by lining up the appliance so the left holes slide over the two left
screws. Some installations do not accommodate mounting of the appliance over a power outlet. In
this case, untie the power cord and extend it to a nearby outlet using a conduit (not included - PN
10619) to conceal and keep it out of reach. An outlet cover may also be used over the adapter.
The standard installation is to position the appliance right over the power source, storing the power-
supply block and the power cord in the recess in the back of the appliance. To make this easy, do not
untie the power cord and take just enough wire to make the connection.
HINT: If you use an electric drill with a Phillips
driver head, make sure the head ts the
anchor perfectly, as the anchor or screw can
strip easily. Set the drill to a slow rotation.
4

AirQ 270 11Chapter 4 Installation
Step 7 – Final Two Screws
Secure the appliance to the wall with the nal two screws.
Step 8 – Replacing the Cover
After cartridge installation and unit programming, replace the cover and lock it, storing the key in a
known location.
4

AirQ 270 12Chapter 5 OPERATING INSTRUCTIONS
OPERATING INSTRUCTIONS
Features and Controls
Lock
Lock Cover
Mufer
Replaceable
Battery
Reset and
Programming
User
Interface
Locking Air
Stem and
Air Hose
Custom
Cartridge
5

AirQ 270 13Chapter 5 OPERATING INSTRUCTIONS
Setting Up the Cartridge
1. Use the key to unlock and open the door.
2. Prepare the cartridge.
• Remove the big plug from the air-stem port (b) on the at surface (back side) of the
cartridge.
• Remove the plug from the top outlet port (a) of the cartridge.
(a) Outlet Plug
(b) Air-stem Plug
3. Insert the airstem into the air-stem port in the cartridge head. Rotate air stem to locked
position.
5

AirQ 270 14Chapter 5 OPERATING INSTRUCTIONS
4. Place cartridge in recess. If the mufer does not t as shown, then remove the air hose
assembly and reattach as shown..
CORRECT: INCORRECT:
Reattach if needed
5. If the appliance has been previously programmed activate preferred setting. If not (see
Programming the Appliance), press :so the backlight turns on, snap and lock the door.
5

AirQ 270 15Chapter 5 OPERATING INSTRUCTIONS
Programming the Appliance
1. Unlock and remove the front.
2. Turn on the power by pressing :on the control panel.
3. Set the Clock.
• Press Ito cycle through the modes to the options mode. The day of the week will blink.
• Adjust the day forward or backward using Eor F.
• Press Lto set the day of the week and the hour will blink.
• Adjust the hour forward or backward using Eor F.
• Press Lto set the hour and the minute will blink.
• Adjust the minute forward or backward using Eor F.
• Press Lto set the minute and the hour and minute will both blink.
• Change between 24-hour and 12-hour modes using Eor F.
• Press Lto set the time mode and the off-cycle will blink.
• Change between normal (NOC, 7 minutes), short (SOC, 2 minutes), and very short (VSOC, 30
seconds) modes using Eor F.
• Press Lto set the off-cycle and the fan setting will blink.
• Adjust the fan speed up or down using Eor F.
• Press Lto set the fan speed and the day of the week will blink.
4. 24/7 Mode.
• If you want AQ270 to run continuously — 7 days a week, 24 hours a day — press Iuntil 24/7
is displayed above the time. If not, skip to Step 5.
5. Set Program Mode.
• Press Iuntil Set Program is displayed above the time. The program number will blink in the
lower right corner of the display
• Adjust the program number forward or backward using Eor F.
• Press Lto set the program number and the status will blink.
• Adjust the status between on (“on”) and “off” (“oF”) using Eor F.
• Press Lto set the status and the intensity will blink.
• Adjust the intensity up or down using Eor F.
5

AirQ 270 16Chapter 5 OPERATING INSTRUCTIONS
• Press Lto set the intensity and the day of the week will blink.
• Adjust the day of the week forward or backward using Eor F.
HINT: In addition to individual days, you can also set
“all days,” “week days,” or “weekend days.”
• Press Lto set the day of the week. Start will display on the far right side and the hour will
blink.
• Adjust the start hour forward or backward using Eor F.
• Press Lto set the start hour and the minute will blink.
• Adjust the start minute forward or backward using Eor F.
• Press Lto set the start minute. Stop will display on the far right side and the hour will blink.
• Adjust the stop hour forward or backward using Eor F.
• Press Lto set the stop hour and the minute will blink.
• Adjust the stop minute forward or backward using Eor F.
• Press Lto set the step minute.
The appliance will automatically switch from Set Program to Run Program after 30 seconds of
inactivity, or you can press Iuntil Set Program is displayed above the time. You may review the
programs by pressing Lwhile the appliance is in Run Program mode.
5

AirQ 270 17Chapter 5 OPERATING INSTRUCTIONS
Using the online SD card programming tool
The online SD card programming tool can be found at http://airqtools.com/sdcard/
1. Multiple programs sets can be created, which are unique to the user, and stored in a list.
2. Create a program set using the create program button.
• Each program set will require a name.
• Each program set can contain 21 unique programs, which can be turned on or off within the
set.
• Programs, identied by number 1-21, include a day or days, on/off times, and intensity
settings.
• The tool will warn the user of overlapping programs.
• Programs sets need to be saved.
3. Edit an existing program set using the edit button to the right of the program name.
4. Copy an existing program set using the copy button to the right of the program name. This can
be especially useful for quickly duplicating a very similar set of programs.
5. Delete an existing program set using the delete button to the right of the program name.
6. Export an existing program set using the export button to the right of the program name.
• A .zip le containing your program set (schedule.txt), the latest rmware (discover.hex), and
the nal instruction for use (readme.txt) will download to your computer.
• Insert an SDHC card and format it FAT32.
• Copy the les needed (schedule.txt for programs, discover.hex for rmware) to the top level
directory of the card (not in a folder or .zip le).
7. Insert the SD card into the appliance, with the label side down.
Loading new firmware from an SD card
1. Copy discover.hex to a FAT32 formatted SD card.
2. Insert the SD card, with the label side down.
3. Press the reset button, and the ve buttons will light in sequence
from left to right.
4. The :and Ebuttons will light alternately.
5. Press and hold :for one second, and the display will show LOAD for
5

AirQ 270 18Chapter 5 OPERATING INSTRUCTIONS
about ten seconds.
6. The ve buttons will light in sequence from left to right.
7. Remove the SD card; the display will show the currently loaded rmware version and the pump
will run for one second.
8. Press :to turn on the power.
9. Be sure that the power is on and the appliance is in Run Program mode prior to closing and
locking the door.
Programming the Appliance from an SD card
1. Copy schedule.txt to a FAT32 formatted SD card.
2. Insert the SD card, with the label side down.
3. Press the reset button, and the ve buttons will light in sequence from left to right.
4. The :and Ebuttons will light alternately.
5. Press and hold :for one second, and the display will show LOAD for about ten seconds.
6. The ve buttons will light in sequence from left to right.
7. Remove the SD card; the display will show the currently loaded rmware version and the pump
will run for one second.
8. Press :to turn on the power.
9. Press Ito cycle through the modes to the Run Program mode.
10. Press L to view the start time for the rst program.
11. Press L again to view the stop time for the rst program.
12. Press Eor Fto view the second and third programs.
13. Be sure the power is on and the appliance is in Run Program mode prior to closing and locking
the door.
Copying programs to an SD card
1. Insert a FAT32 formatted SD card, with the label side down.
2. Press the reset button, and the ve buttons will light in sequence
from left to right.
3. The :and Ebuttons will light alternately.
5

AirQ 270 19Chapter 5 OPERATING INSTRUCTIONS
4. Press and hold Efor one second, and the display will show SAVE for
about ten seconds.
5. The ve buttons will light in sequence from left to right.
6. Remove the SD card; the display will show the currently loaded rmware version and the pump
will run for one second.
7. Press :to turn on the power.
8. Be sure that the power is on and the appliance is in Run Program mode prior to closing and
locking the door.
9. The new le created on the SD card will be called “outsche.txt.” Changing it to “schedule.txt”
allows the programs to be loaded on another appliance.
Setting Scent Intensity
1. Determine the approximate size of the room in cubic feet or cubic meters by multiplying length
x width x ceiling height.
2. Consult the Room-Size Table to give you a level (1 to 50) to set. THIS IS ONLY A STARTING
POINT.
Hint: There are many variables to nding the scent level
that works: size, airow, number of fresh air changes per
hour, number of people in the space and, most of all, user
preferences. Experiment with different levels until you are
satised. Utilize the S3 Tool.
Scent Control
If you followed the Room-Size Chart or S3 Tool, you have set AQ270 to the low end of the range for
your room size. If after one hour you feel the scent is not detectable, increase the setting by about
10%. For example, if your start setting was 20, increase it by 10%, or to setting 22. Keep increasing
until you and others in the space can detect a slight scent throughout the space.
The Last Step
1. Set the appliance to either 24/7 or Run Program.
2. Make sure the power is on.
3. Close and lock the door, storing the key in a known place.
5

AirQ 270 20Chapter 6 USER MAINTENANCE
USER MAINTENANCE
Cartridge Change
When the reservoir is empty the cartridge needs to be changed. The change process is simple. Best
practice is to wear gloves when manipulating the cartridge.
1. Unlock and remove the front cover.
2. Turn off the power by pressing the power button.
3. Grab the cartridge and disconnect air stem.
4. Inspect the air stem seal for damage. Replace if damaged.
5. Remove plugs from new cartridge and use them to plug empty cartridge.
6. Deliver empty cartridge to recycling center at a later date.
7. Connect new cartridge and to air stem and seat in appliance.
Cartridge Change Maintenance Checklist Items
Cartridge plume: Use a high-intensity ashlight or your headlamp to conrm that a plume is
streaming from the output port. If there is no plume:
• Check that the other output port is plugged. It should be.
• Check that the power is on and the appliance is running.
• Check that the o-rings on the air stem are in place and not cracked or broken. Replace if
necessary.
• If the appliance is set to Run Program, switch it to 24/7 and check for a plume.
• If no plume, set it back to Run Program and change the cartridge.
• If still no plume, try another cartridge just to make sure. If no plume, replace the appliance. (See
Changing an Appliance).
• Wipe the unit clean inside and out.
Changing an Appliance
Appliance malfunctions are not intended to be serviced in the eld, however the pump is eld
replacable. If there is no plume after following the procedure outlined above or there is any
excessive noise level, then the appliance must be replaced with a new one.
6