
8. SERVICE INFORMATION
HOW TO ORDER REPLACEMENT
PARTS
Even quality-built equipment such as the
generator you have purchased will need
occasional replacement parts to maintain its
good condition over the years.
To order replacement parts and consumable
parts, please contact Promate Service (details
below) and be ready with the following
information:
1. Model No., Serial No. and all
specifications that are shown on
the Model No./Serial No. plate.
2. Part number or numbers as shown
in the Parts List section.
3. A brief description of the trouble
with the generator.
LIMITED WARRANTY
Warranty Coverage: Powertech Asia Pacific
Inc., (the Company) warrants to the original
retail customer that it will repair or replace,
free of charge, any parts found by the
Company or its authorized service
representative to be defective in material or
workmanship. This warranty covers the cost
of replacement parts and labor for defects in
material or workmanship.
Not Covered:
•Shipping/Handling charges for sending
the product to the Company or its
authorized service representative for
warranty service. Shipping/Handling
repaired or replaced products back to the
customer; these charges must be borne
by the customer.
•If a separate operator's manual and
engine warranty from the engine
manufacturer is included with this
product, only that warranty will apply to
the engine.
•Damage caused by abuse, accident, the
effects of corrosion, erosion and normal
wear and tear.
•Warranty is void if the customer fails to
install, maintain and operate the product
in accordance with the instructions and
recommendations of the Company set
forth in the owner's manual, or if the
product is used as rental equipment.
•The Company will not pay for repairs or
adjustments to the product, or for any
costs of labor performed without the
Company's prior authorization.
•Consumable parts such as battery, spark
plugs, and air cleaner.
Warranty Period: One (1) year from the date
of purchase on products used solely for
consumer applications; if a product is used for
business or commercial applications,
the warranty period will be limited to ninety
(90) days from the date of purchase.
For warranty service, the customer must
provide dated proof of purchase and must
notify the Company within the warranty
period.
EXCLUSIONS AND LIMITATIONS: THE
COMPANY MAKES NO OTHER WARRANTY OF
ANY KIND, EXPRESS OR IMPLIED. IMPLIED
WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND OF FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED. THE WARRANTY SERVICE
DESCRIBED ABOVE IS THE EXCLUSIVE
REMEDY UNDER THIS WARRANTY;
LIABILITY FOR INCIDENTAL AND
CONSEQUENTIAL DAMAGES IS EXCLUDED
TO THE EXTENT
PERMITTED BY LAW.
This warranty gives you specific legal rights,
and you may also have other rights which
vary from state to state. Some states do not
allow a disclaimer of implied warranties or the
exclusion or limitation of incidental and
consequential damages, so the above
disclaimers and exclusions may not apply to
you.
CONTACT THE POWERTECH Asia Pacific Inc.,
PRODUCT SERVICE DEPARTMENT AT (02) 8 984 2620 | (+63) 9228741679
service@powertechasiapacific.com www.facebook.com/PromateServicePH/