promethean PRM-35 User manual

Multimedia Projector
MODEL
Owner’s Manual
PROJECTOR
PRM-35
PRM-35A, PRM-35C, PRM-35AV1, PRM-35CV1, PRM-33
Focus
PROMETHEAN LTD
PROMETHEAN HOUSE
LOWER PHILIPS ROAD
BLACKBURN
BB1 5TH
UNITED KINGDOM
(44) 1254 298 598

Promethean, Company Confidential i
Copyright
This publication, including all photographs, illustrations and software, is protected under international copy-
right laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be
reproduced without written consent of the author.
© Copyright 2010
Disclaimer
The information in this document is subject to change without notice. The manufacturer makes no repre-
sentations or warranties with respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose. The manufacturer reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of
the manufacturer to notify any person of such revision or changes.
Trademark Recognition
Kensington is a U.S. registered trademark of ACCO Brand Corporation with issued registrations and pend-
ing applications in other countries throughout the world.
All other product names used in this manual are the properties of their respective owners and are acknowledged.
Important Safety Information
Important:
It is strongly recommended that you read this section carefully before using the projector. These
safety and usage instructions will ensure that you enjoy many years of safe use of the projector.
Keep this manual for future reference.
Symbols Used
Warning symbols are used on the unit and in this manual to alert you of hazardous situations.
The following styles are used in this manual to alert you to important information.
Note:
Provides additional information on the topic at hand.
Important:
Provides additional information that should not be overlooked.
Caution:
Alerts you to situations that may damage the unit.
Warning:
Alerts you to situations that may damage the unit, create a hazardous environment, or cause personal injury.
Throughout this manual, component parts and items in the OSD menus are denoted in bold font as in this example:
“Push the Menu button on the remote control to open the Main menu.”
General Safety Information
Do not open the unit case. Aside from the projection lamp, there are no user-serviceable parts in
the unit. For servicing, contact qualified service personnel.
Follow all warnings and cautions in this manual and on the unit case.
The projection lamp is extremely bright by design. To avoid damage to eyes, do not look into the
lens when the lamp is on.
Do not place the unit on an unstable surface, cart, or stand.
Avoid using the system near water, in direct sunlight, or near a heating device.
Do not place heavy objects such as books or bags on the unit.

Promethean, Company Confidential ii
Projector Installation Notice
Place the projector in a horizontal position
The tilt angle of the projector should not exceed 15 degrees, nor should the projector be installed in
any way other than the desktop and ceiling mount, otherwise lamp life could decrease dramatically.
Allow at least 50 cm clearance around the exhaust vent.
Ensure that the intake vents do not recycle hot air from the exhaust vent.
When operating the projector in an enclosed space, ensure that the surrounding air temperature
within the enclosure does not exceed 5 – 35°C while the projector is running, and the air intake and
exhaust vents are unobstructed.
All enclosures should pass a certified thermal evaluation to ensure that the projector does not
recycle exhaust air, as this may cause the device to shutdown even if the enclosure temperature is
with the acceptable 5 – 35°C range.
Power Safety
Only use the supplied power cord.
Do not place anything on the power cord. Place the power cord where it will not be in the way of foot traffic.
Remove the batteries from the remote control when storing or not in use for a prolonged period.
Replacing the Lamp
Replacing the lamp can be hazardous if done incorrectly. See Replacing the Projection Lamp on page 35
for clear and safe instructions for this procedure. Before replacing the lamp:
Unplug the power cord.
Allow the lamp to cool for about one hour.
Cleaning the Projector
Unplug the power cord before cleaning. See Cleaning the Projector on page 38.
Allow the lamp to cool for about one hour.
Regulatory Warnings
Before installing and using the projector, read the regulatory notices in the Regulatory Compliance section
on page 48.
Important Recycle Instructions:
Lamp(s) inside this product contain mercury. This product may contain other electronic waste that
can be hazardous if not disposed of properly. Recycle or dispose in accordance with local, state, or federal
Laws. For more information, contact the Electronic Industries Alliance at WWW.EIAE.ORG. For lamp
specific disposal information check WWW.LAMPRECYCLE.ORG.
Symbol Explanations
DISPOSAL: Do not use household or municipal waste collection services for
disposal of electrical and electronic equipment. EU countries require the use
of separate recycling collection services.
About this manual
This manual is intended for end users and describes how to install and operate the DLP projector. Whe-
rever possible, relevant information—such as an illustration and its description—has been kept on one
page. This printer-friendly format is both for your convenience and to help save paper, thereby protecting
the environment. It is suggested that you only print sections that are relevant to your needs.

Promethean, Company Confidential iii
Table of Contents
GETTING STARTED....................................................................................................................................................1
PACKING CHECKLIST.....................................................................................................................................................1
VIEWS OF PROJECTOR PARTS.........................................................................................................................................2
Front-right View.......................................................................................................................................................2
Rear view.................................................................................................................................................................3
Bottom view..............................................................................................................................................................4
REMOTE CONTROL PARTS .............................................................................................................................................5
REMOTE CONTROL OPERATING RANGE..........................................................................................................................7
PROJECTOR AND REMOTE CONTROL BUTTONS ...............................................................................................................7
SETUP AND OPERATION...........................................................................................................................................8
INSERTING THE REMOTE CONTROL BATTERIES...............................................................................................................8
CONNECTING INPUT DEVICES ........................................................................................................................................9
STARTING AND SHUTTING DOWN THE PROJECTOR ........................................................................................................10
SETTING AN ACCESS PASSWORD (SECURITY LOCK)......................................................................................................11
ADJUSTING THE FOCUS AND KEYSTONE.......................................................................................................................13
ON-SCREEN DISPLAY (OSD) MENU SETTINGS...................................................................................................14
OSD MENU CONTROLS ...............................................................................................................................................14
Navigating the OSD................................................................................................................................................14
SETTING THE OSD LANGUAGE ....................................................................................................................................15
OSD MENU OVERVIEW ...............................................................................................................................................16
OSD SUB-MENU OVERVIEW .......................................................................................................................................17
IMAGE MENU..............................................................................................................................................................18
Advanced Feature...................................................................................................................................................19
Color Manager.......................................................................................................................................................20
COMPUTER MENU.......................................................................................................................................................21
VIDEO MENU ..............................................................................................................................................................22
INSTALLATION IMENU................................................................................................................................................23
Advanced Feature...................................................................................................................................................24
INSTALLATION II MENU ..............................................................................................................................................25
Advanced Feature...................................................................................................................................................26
OSD Menu Setting..................................................................................................................................................27
Peripheral Test.......................................................................................................................................................27
Lamp Hour Reset....................................................................................................................................................28
Network..................................................................................................................................................................28
3D..........................................................................................................................................................................29
Factory Reset .........................................................................................................................................................34
Status .....................................................................................................................................................................34
MAINTENANCE AND SECURITY ...........................................................................................................................35
REPLACING THE PROJECTION LAMP .............................................................................................................................35
Resetting the Lamp .................................................................................................................................................37
CLEANING THE PROJECTOR..........................................................................................................................................38
Cleaning the Lens...................................................................................................................................................38
Cleaning the Case...................................................................................................................................................38
USING THE PHYSICAL LOCK ........................................................................................................................................39
Using the Kensington®Lock....................................................................................................................................39
Using the Security Bar............................................................................................................................................39
TROUBLESHOOTING...............................................................................................................................................40
COMMON PROBLEMS AND SOLUTIONS ..........................................................................................................................40
TIPS FOR TROUBLESHOOTING ......................................................................................................................................40
LED ERROR MESSAGES ..............................................................................................................................................41
IMAGE PROBLEMS.......................................................................................................................................................41
LAMP PROBLEMS ........................................................................................................................................................42
REMOTE CONTROL PROBLEMS.....................................................................................................................................42
HAVING THE PROJECTOR SERVICED .............................................................................................................................42
SPECIFICATIONS......................................................................................................................................................43

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SPECIFICATIONS..........................................................................................................................................................43
PROJECTION DISTANCE VS.PROJECTION SIZE ...............................................................................................................44
Projection Distance and Size Table.........................................................................................................................44
TIMING MODE TABLE..................................................................................................................................................45
PROJECTOR DIMENSIONS.............................................................................................................................................47
REGULATORY COMPLIANCE................................................................................................................................48
FCC WARNING ...........................................................................................................................................................48
CANADA.....................................................................................................................................................................48
SAFETY CERTIFICATIONS.............................................................................................................................................48

Promethean, Company Confidential 1
GETTING STARTED
Packing Checklist
Carefully unpack the projector and check that the following items are included:
DLP
P
ROJECTOR
R
EMOTE CONTROL
(WITH
TWO
AAA
BATTERIES)
P
OWER CORD
(EU)
(S
UBJECT TO LOCATION
)
P
OWER CORD
(UK)
(S
UBJECT TO LOCATION
)
P
OWER CORD
(US)
(S
UBJECT TO LOCATION
)
CD-ROM
(THIS USER’S MANUAL)
Q
UICK
S
TART
C
ARD
C
ABLE
C
OVER
(WITH SCREWS)
Contact your dealer immediately if any items are missing, appear damaged, or if the unit does not work. It
is recommend that you keep the original packing material should you ever need to return the equipment
for warranty service.
Caution:
Avoid using the projector in dusty environments.

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Views of Projector Parts
Front-right View
ITEM LABEL DESCRIPTION SEE PAGE:
1. Lamp cover Removes cover to replace lamp or color wheel
2. IR receiver Receive IR signal from remote control 5
3. Lens Projection Lens
4. Focus ring Focuses the projected image 13
Display the Thermal status
On System over temperature
TEMP LED
(Red) Off System normal operation
Display the power on/off sequence status
On Power On/ Lamp is ready to turn on (Standby)
Off Power Off
POWER LED
(Green)
Flashing System initial/ Cooling/ Error code
Display the Lamp status
On Lamp error (see LED Error Messages on page 41)
5.
LAMP LED
(Amber) Off System normal operation
6. Cable Cover Cover the connection ports
Important:
Ventilation openings on the projector allow for good air circulation, which keeps the projector lamp
cool. Do not obstruct any of the ventilation openings.

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Rear view
ITEM LABEL DESCRIPTION SEE PAGE:
1. Kensington Lock Secure to permanent object with a Kensington® Lock
system 39
2. RS-232 Connect RS-232 serial port cable for remote control 9
3. USB Connect the USB CABLE from a computer
4. AC IN Connect the POWER CABLE 10
5. VIDEO IN Connect the COMPOSITE CABLE from a video device
9
6. LAN Connect a LAN CABLE from Ethernet
7. S-VIDEO IN Connect the S-VIDEO CABLE from a video device
8. VGA IN – 2 Connect the RGB CABLE from a computer and
components
9. VGA IN – 1 Connect the RGB CABLE from a computer and
components
10. VGA OUT Connect the RGB CABLE to a display
(Loop Thru only for VGA IN-1)
11. HDMI Connect the HDMI CABLE from a HDMI device
12. IR receiver Receive IR signal from remote control 5
Note:
If your video equipment has various input sources, it is recommended to connect in priority of
HDMI/DVI, component (thru VGA), S-Video, Composite for better picture quality.

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Bottom view
ITEM LABEL DESCRIPTION SEE PAGE:
1. Ceiling support holes Contact your dealer for information on mounting the projector on a ceiling
Note:
When installing, ensure that you use only UL Listed ceiling mounts.
For ceiling installations, use approved mounting hardware and M4 screws with a maximum screw
depth of 12 mm (0.47 inch).
The construction of the ceiling mount must be of a suitable shape and strength. The ceiling mount
load capacity must exceed the weight of the installed equipment, and as an additional precaution
be capable of withstanding three times the weight of the equipment (not less than 5.15 kg) over a
period of 60 seconds.

Promethean, Company Confidential 5
Remote Control Parts
Important:
1. Avoid using the projector with bright fluorescent lighting turned on. Certain high-frequency fluo-
rescent lights can disrupt remote control operation.
2. Be sure nothing obstructs the path between the remote control and the projector. If the path be-
tween the remote control and the projector is obstructed, you can bounce the signal off certain
reflective surfaces such as projector screens.
3. The buttons and keys on the projector have the same functions as the corresponding buttons on
the remote control. This user’s manual describes the functions based on the remote control.

Promethean, Company Confidential 6
ITEM LABEL DESCRIPTION SEE PAGE:
1. IR transmitter Transmits signals to projector
2. Status LED Lights when theremote control is used
3. Up Up arrow when connected through USB to a PC
4. Right Right arrow when connected through USB to a PC
5. Down Down arrow when connected through USB to a PC
6. Page Down Page down when connected through USB to a PC
7. Up cursor
Navigates and changes settings in the OSD 14
8. Right cursor
9. Down cursor
10. Zoom+ Zoom in
11. Zoom- Zoom out
12. Freeze Freeze/unfreezes the on-screen picture
13. Blank Makes the screen blank
14. Source Detects the input device
15. Auto Auto adjustment for phase, tracking, size, position
16. Menu Opens the OSD 14
17. Status
Opens the OSD Statusmenu (the menu onlyopens when an
input device is detected) 34
18. Keystone top/bottom Corrects image-trapezoid (wider top/bottom) effect 13
19. Left cursor Navigates and changes settings in the OSD
14
20. Enter Changes settings in the OSD
21. Page Up Page up when connected through USB to a PC
22. Left Left arrow when connected through USB to a PC
23. Enter Enter key when connected through USB to a PC
24. Power Turns the projector on or off 10

Promethean, Company Confidential 7
Remote Control Operating Range
The remote control uses infrared transmission to control the projector. It is not necessary to point the
remote directly at the projector. Provided you are not holding the remote perpendicular to the sides or
the rear of the projector, the remote will function well within a radius of about 7 meters (23 feet) and
15 degrees above or below the projector level. If the projector does not respond to the remote control,
move a little closer.
Projector and Remote Control Buttons
The projector can only be operated using the remote control. All operations can be carried out with
the remote control.

Promethean, Company Confidential 8
S ETUP AND O PERATION
Inserting the Remote Control Batteries
1.
Remove the battery compartment cover
by sliding the cover in the direction of
the arrow.
2.
Insert the battery with the positive side
facing up.
3.
Replace the cover.
Caution:
1. Only use AAA batteries (Alkaline batteries are recommended).
2. Dispose of used batteries according to local ordinance regulations.
3. Remove the batteries when not using the projector for prolonged periods.

Promethean, Company Confidential 9
Connecting Input Devices
A PC or notebook computer and video devices can be connected to the projector at the same time. Video
devices include DVD, VCD, and VHS players, as well as movie camcorders and digital still cameras.
Check the user manual of the connecting device to confirm it has the appropriate output connector.
ITEM LABEL DESCRIPTION
RS-232 Connect RS-232 serial port cable for remote control
USB Connect the USB CABLE from a computer
AC IN Connect the POWER CABLE
VIDEO IN Connect the COMPOSITE CABLE from a video device
LAN Connect a LAN CABLE from Ethernet
S-VIDEO IN Connect the S-VIDEO CABLE from a video device
VGA IN – 2 Connect the RGB CABLE from a computer and
components
VGA IN – 1 Connect the RGB CABLE from a computer and
components
VGA OUT Connect the RGB CABLE to a display
(Loop Thru only for VGA IN-1)
HDMI Connect the HDMI CABLE from a HDMI device
Warning:
As a safety precaution, disconnect all power to the projector and connecting devices before making
connections.

Promethean, Company Confidential 10
Starting and Shutting down the Projector
1.
Connect the power cord to the projector.
Connect the other end to a wall outlet.
The POWER LED on the projector
light.
2.
Turn on the connected devices.
3.
Ensure the POWER LED displays a
solid green. Then press the POWER
button of the remote to turn on the pro-
jector.
The projector splash screen displays and
connected devices are detected.
See Setting an Access Password
(Security Lock) on page 11 if security
lock is enabled.
4.
If more than one input device is con-
nected, press the SOURCE button of
the remote and use ▲▼ to scroll
among devices.
(Component is supported through the
RGB to COMPONENT ADAPTER.)
•VGA 1/VGA 2: Analog RGB
Component: DVD input YCbCr / YPbPr, or
HDTV input YPbPr via HD15 connector
•Composite Video: Traditional composite video
•S-Video: Super video (Y/C separated)
•HDMI: HDMI, DVI
5.
When the “Power Off? /Press Power
again” message appears, press the
POWER button. The projector turns
off.
Caution:
Do not unplug the power cord until the POWER LED stops flashing – Indicating the projector has
cooled down.

Promethean, Company Confidential 11
Setting an Access Password (Security Lock)
You can use the four (arrow) buttons to set a password and prevent unauthorized use of the projec-
tor. When enabled, the password must be entered after you power on the projector. (See Navigating
the OSD on page 14 and Setting the OSD Language on page 15 for help on using OSD menus.)
Important:
Keep the password in a safe place. Without the password, you will not be able to use the projector.
If you lose the password, contact your reseller for information on clearing the password.
1.
Press the MENU button to open the OSD
menu.
2.
Press the cursor ◄► button to move to
the Installation I menu.
3.
Press the cursor ▲▼ button to select
Advanced.

Promethean, Company Confidential 12
4.
Press the cursor ▲▼ button to select
Security Lock.
5.
Press the cursor ◄► button to enable or
disable security lock function.
A password dialog box automatically
appears.
6.
You can use the cursor buttons ▲▼◄►
on IR remote control for password entry.
You can use any combination including
the same arrow five times, but not less
than five.
Press the cursor buttons in any order to set
the password. Push the MENU button to
exit the dialog box.
7.
The password confirm menu appears when
user presses the power-on key in case the
Security Lock is enabled.
Enter the password in the order you set it
at step 5. In case you forget the password,
please contact the service center.
Service center will validate the owner and
help reset the password.

Promethean, Company Confidential 13
Adjusting the Focus and Keystone
1.
Use the Image-focus
control (on the projector
only) to adjust the pro-
jected image.
2.
Use the KEYSTONE
buttons the remote control
to correct image-trapezoid
(wider top or bottom)
effect.
3.
The keystone control
appears on the display.

Promethean, Company Confidential 14
O N -S CREEN D ISPLAY (OSD) M ENU S ETTINGS
OSD Menu Controls
The projector has an OSD that lets you make image adjustments and change various settings.
Navigating the OSD
You can use the remote control cursor buttons to navigate and make changes to the OSD.
1. To enter the OSD, press the
MENU button.
2. There are five menus. Press
the cursor ◄► button to
move through the menus.
3. Press the cursor ▲▼ button
to move up and down in a
menu.
4. Press ◄► to change values
for settings.
5. Press MENU to close the
OSD or leave a submenu.
Note:
Depending on the video source, not all items in the OSD are available. For example, the Horizon-
tal/Vertical Position items in the Computer menu can only be modified when connected to a PC.
Items that are not available cannot be accessed and are grayed out.

Promethean, Company Confidential 15
Setting the OSD Language
Set the OSD language to your preference before continuing.
1. Press the MENU button. Press the cursor ◄► button to navigate to Installation I.
2. Press the cursor ▲▼ button until Language is highlighted.
3. Press the cursor ◄► button until the language you want is highlighted.
4. Press the MENU button twice to close the OSD.