YAKIMA AUSTRALIA PTY. LTD
17 Hinkler Court
Brendale
QLD 4500
Australia
www.prorack.com.au
1800 143 548
www.prorack.co.nz
0800 4776 722
Yakima Australia Pty Ltd ABN 58 154 440 221
17 Hinkler Court, Brendale QLD 4500
Tel: 0800 4776 722 (NZ) or 1800 143 548 (AU)
Email: warranty@yakima.co.nz or warranty@yakima.com.au
1. Where the product is supplied to the customer for other than business purposes
within the meaning of section 43 of the New Zealand Consumer Guarantees Act
1993, the provisions of that Act shall apply. It is important that anyone who fits or
uses this product does so in accordance with the manufacturer’s instructions.
2. Where the product is supplied to the customer for business purposes within
the meaning of section 43 of the New Zealand Consumer Guarantees Act 1993,
the provisions of that Act and all other representations or terms (including any
conditions or warranty expressed or implied by law, statute or otherwise) not
expressly included in this leaflet are hereby expressly excluded shall have no effect
and the clauses (a) and (b) shall apply.
3. Subject to the Additional Information (Australia), where the product is supplied
and purchased in Australia, the following shall apply:
(a). THE SUPPLIER WARRANTS the product to be free from defects in materials and/
or workmanship for a period of three (3) years from the date of original purchase
(the warranty period). Proof of purchase is required. Subject to the limitations
and exclusions set out below, the Supplier hereby agrees to remedy any defects
in materials or workmanship becoming apparent during the warranty period, by
replacing or repairing any defective product or component (at its option) free of
charge to the purchaser in respect of replacement parts or labour. Any defective
product or component must be notified and where practicable, returned at the
purchaser’s expense to the Supplier immediately upon discovery of the alleged
defect and no attempt made on the part of the purchaser to repair it.
(b). EXCEPTIONS, EXCLUSIONS AND LIMITATIONS TO WARRANTY. The product
and/or its components must be fitted/assembled and loaded in accordance with
the Supplier’s written instructions and any requirements set out in the car’s
owner manual. This warranty does not cover defects, loss or damage resulting
from circumstances beyond the Supplier’s control including, but not limited to
misuse, overloading, or failure to assemble and/or fit the product or component in
accordance with the Supplier’s written instructions. Nor does the warranty cover
defects, loss or damage resulting from accidents, unlawful use of the vehicle or
defects/inconsistencies in the vehicle on which the product or component is fitted.
Liability for direct, indirect, special, punitive, incidental, exemplary, contractual
or consequential damage or loss arising from defects, faulty materials or design
omissions or negligence or workmanship in the product or its components is
hereby expressly excluded subject to the following. Certain Commonwealth
legislation, including the Competition and Consumer Act 2010 (Cth), and other
State and Territorial legislation confers upon purchasers rights which cannot be
excluded from or be restricted or modified by contract. Any conditions, guarantees
and/or warranties implied by law and incapable of exclusion are deemed to be
expressly incorporated herein. Nothing herein contained is intended nor shall
be permitted to be inconsistent with any such conditions, guarantees and/or
warranties. To the extent permitted by legislation all conditions, guarantees and/
or warranties such as implied warranties which are capable of exclusion are hereby
expressly excluded and negatived.
ADDITIONAL INFORMATION ( AUSTRALIA )
This information should be read in conjunction with clauses (a) and (b).
IMPORTANT LEGAL NOTICE
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
This warranty does not change or take away your rights under the Australian Consumer
Law. Your right to claim under this policy for the benefits covered is in addition to other
rights and remedies you have under the law in relation to the product.
Where you become aware of defects in materials or of workmanship, and wish to make a
claim under this warranty you must do the following for the warranty to be honoured by
your Prorack dealer or Yakima Australia Pty Ltd ABN 58 154 440 221 (Yakima):
1. Make a claim as soon as practicable by contacting the Prorack dealer from whom
you purchased the product, who will give you instructions on how to proceed.
2. If you are unable to contact the Prorack dealer, or the dealer is not able to remedy
the defect, you should contact Yakima as soon as practicable at:
Call: 0800 4776 722 (NZ) or 1800 143 548 (AU)
Email: warranty@yakima.co.nz or warranty@yakima.com.au
Alternately, you can write to Yakima at 17 Hinkler Court, Brendale QLD Australia
4500 in order to make a claim under your warranty.
3. Upon contacting Yakima directly, you should explain as fully as possible the defect.
A Yakima representative will provide you with appropriate instructions for returning
the product together with a copy of the original purchase invoice or receipt to
Yakima.
4. The costs and expenses associated with making a claim under your warranty
including the costs of complying with those instructions and of returning the
product to Yakima or the Prorack dealer will be borne by you.
Following receipt of the product and purchase invoice or receipt, Yakima or the Prorack
dealer must inspect the product to determine whether the claim falls within the warranty.
If:
4.1 the claim falls within the warranty, Yakima will remedy any defects in
materials or workmanship becoming apparent during the warranty period, by
replacing or repairing any defective product or component (at its option) free
of charge to the purchaser in respect of replacement parts or labour.
4.2 the claim does not fall within the warranty, Yakima will return the product to
you at your expense.
WARRANTY & DISCLAIMER