Protect America Camera User manual

Camera Installation Manual

Security Camera
2
Table of Contents
Camera Anatomy ...............................
Package Contents ..............................
Camera Assembly ..............................
Account Login ....................................
Adding a New Camera ....................
Wireless Configuration ...................
Camera Troubleshooting ..............
page 8
page 7
page 5
page 4
page 3
page 11
page 16

Security Camera
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Camera Anatomy
Please Note:
These infrared cameras are designed for INDOOR USE ONLY!
LED Colors:
RED: Power Up
LIGHT GREEN: Network Connection
DARK GREEN: Network Connectivity Made
BLUE: Privacy Mode
FLASHING BLUE: WPS Discovery Mode
Infrared Sensors
WPS (Wi-Fi Protected Setup) Button:
If held for more than 3 seconds your
camera will go into discovery (Flashing
Blue LED) mode for pairing with WPS
enabled routers. If held for less than 3
seconds (quick press) will place camera
in privacy mode (Solid Blue LED)
**The WPS feature allow for one touch
paring of wireless devices. Your wireless
router must be WPS enabled in order to
pair devices, such as your camera. This
feature will allow for easy conguration
and saving of your wireless setting with
your camera. Consult your router's user
manual to determine if it is WPS enabled
and for further instructions on how to
pair devices.**
Reset Button:
Pressing the button for more than 10
seconds will restore camera to factory
defaults (erase camera settings).
Pressing button for less than 10 seconds
will power cycle camera.

Security Camera
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Package Contents
1 — In your box you should nd.
Security Camera(s)
and Antenna
Mounting Bracket Set
(1) Swivel Base Connection
(1) Connector
(1) Base
Hardware (per camera)
(3) 1-inch Mounting Screws
(3) Plastic Screw Anchors
Ethernet Cord
(1 per camera)
AC Power Adapter
(1 per camera)

Security Camera
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Camera Assembly
Connect the AC Adapter to
the back of your camera.
Connect one end of the
Ethernet cord to the back
of your camera.
Connect the opposite
end of the Ethernet cord
into the FIRST available
Ethernet port of your router.
Connect the antenna to the
back of the camera.
Plug the AC Adapter into the wall outlet. The
camera will power up. The camera's LED will
change colors in this order
1.OFF
2.RED
3.LIGHT GREEN
4.FLASHING DARK GREEN
(If the camera's LED is blue press the WPS/
Privacy button for about 1 second).
**WAIT FIVE MINUTES** Check to make sure
the front LED light is FLASHING DARK GREEN.
*If the camera's LED is not FLASHING DARK
GREEN, STOP. Verify connections to router and
verify that your internet service is working.
*If the camera's LED is FLASHING DARK GREEN
continue to next page.
1 2
34
5

Security Camera
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Camera Assembly
Mounting Bracket (Optional)
Assemble the mounting bracket
components and mount bracket at
desired position and height.
Connect mounting bracket to the back of
the camera.

Security Camera
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Account Login
The User Website: http://protectamericainteractive.com
To log into protectamericainteractive.com:
1. Enter your Username
2. Enter your Password
3. Click Login
Once logged in, you will see the Account Details screen.

Security Camera
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Adding a New Camera
The Camera Settings screen is used to adjust the camera's
options for each camera on your account. To add a new
camera, click Camera Settings.
To add a camera, click on Add Camera
Enter the MAC Address of your camera . This will be
found on the back of your camera. Then click submit.

Security Camera
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If your browser is congured properly, you will see live video
and you can continue to the next page. For Windows users, use
IE 8 or higher with ACTIVE X controls. For Mac users, use Safari
or an alternate browser with QuickTime or Java controls
(low bandwidth setting).
If the camera is not connected to your Network, you will see:
If this message is displayed or no video is showing on your computer
screen, check internet connectivity, unplug and restore camera power.
Wait 1 minute or until LED is FLASHING DARK GREEN and click TEST.
ACTIVE XMac User
Important!
If you have followed the instructions up to this point
and your camera is not working, please call technical support
1-800-951-5111, Option 4
Adding a New Camera

Security Camera
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Adding a New Camera
Enter the Camera Name/Location and Description
Here you can also LINK your camera to RECORD
with ARMING, DISARMING, and SENSOR ALARMS.
Click ADD when done.
Congratulations! You have successfully set up your camera with a
wired internet connection. If you wish to set up your camera for Wi-
Fi communication, DO NO DISCONNECT the Ethernet cable from your
camera, and then continue to the next page.

Security Camera
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Depending on the type of wireless router you have, you may
be able to do this with a one touch feature known as WPS. This
will allow you to pair and save wireless conguration data to
your camera directly from your router. Refer to the WPS Enabled
Routers section on page 13 of this manual and the owner's manual
of your wireless router for further instructions.
If your wireless router is not WPS Enabled continue with wireless
conguration setup. Before continuing you will need:
Network Name (SSID) — the name of your wireless access point.
The SSID is case sensitive.
Network Key (Password) — if your access point has security
protocols it will require a password. The Network Key is case
sensitive.
Network Security — Security protocols used for network protection:
WEP, WPA-PSK, and WPA2-PSK.
Algorithm — Encryption information for password: OPEN, TKIP, AES.
AES is the most common.
**YOUR CAMERA HAS THE ABILITY TO COMMUNICATE WITH
YOUR WIRELESS ROUTER WITHOUT AN ETHERNET CABLE**
If you do not have this information,
contact your Internet Service Provider or consult the owner's manual for
your wireless router on how to retrieve the information.
Wireless Configuration

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Wireless Configuration
**NOTE: Hardwired Camera Installation must be completed
before proceeding to the wireless conguration.**
Now that your camera is added, you can congure it for
wireless communication. Navigate to the Camera Settings
tab to view available cameras.
Click the EDIT icon or the camera NAME/LOCATION.
Click the EDIT next to WIRELESS CONFIGURATION. Here
you will nd options for manually adding your network
information or searching for available networks.
Click the Search for Networks.

Security Camera
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After clicking Search for Networks, all available networks
within range will be shown. If your network is not listed, check
to make sure your Wireless Network SSID is being broadcast
and click Search for Networks again. If it is still not available
contact customer support for further assistance.
Click SELECT next to your network name. The list will auto ll
with the correct information. Fill in your wireless NETWORK KEY.
Remember it is case sensitive. Once you are done click SAVE.
You will see a status bar while your camera is updating.
DO NOT DISCONNECT YOUR CAMERA.
Wireless Configuration

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Testing Wireless Settings
Once the UPDATE is complete you will get a conrmation message.
Now it's time to test your wireless network settings. Disconnect the
power and Ethernet cable from your camera. Wait about 15 seconds
for the camera to power down fully. Do not plug the Ethernet
cable back into the camera. Restore POWER to the camera. If your
wireless settings were saved correctly your camera will start up as
normal and connect to your wireless network. The FRONT LED will
be DARK GREEN FLASHING. If it is FLASHING DARK GREEN, you have
successfully congured your camera for wireless communication.
*If your camera REMAINS LIGHT GREEN SOLID, disconnect the power,
plug in the Ethernet cable, and restore power. Attempt the wireless
conguration portion of this manual again. If further assistance is
needed contact customer support.
Wireless Configuration

Security Camera
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If your router is WPS Enabled follow the directions for pairing WPS
Enabled Devices. This step will save the wireless information to the
camera but will not add it to your Protect America Interactive account.
Refer to your router's owner's manual for direction on how to place in
discovery mode.
To put the camera into discovery mode: Press and hold the WPS
button for 3 seconds or more, until the LED turns ashing BLUE. The
devices will connect and pair up. The wireless settings will be saved
to the camera. The camera's WPS Discovery Mode will last 2 minutes
(120 seconds). If it does not connect using the WPS feature try again
with the Camera Installation (Wireless Conguration, page 9).
Wireless Configuration

Security Camera
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The rst step of troubleshooting a camera is to see if the camera is
plugged in and has power and then to check the LED on the front of
the camera and follow the chart below:
Camera Troubleshooting
Status LED
Description Troubleshooting
Solid Red
Blinking Red
Solid Green
Blinking Green
Solid Blue
Blinking Blue
Power is being supplied to the camera.
The camera is receiving a firmware upgrade.
The camera is not connected to a network.
A network has been attached to the camera.
Camera is in Privacy Mode and will be
showing a blue screen on the video feed.
The camera is in WPS Mode and looking for
a wireless network to connect to via WPS.
If the camera is not moving past solid red then
try power cycling the camera to see if there is
any change then hard reset. If not, plug it into a
router and power cycle again. If no change, replace
camera.
You will see this when upgrading the firmware on
a camera. If that was not done, hard reset the
camera and see if there was any change.
The camera should be online and can be viewed if
added to an account.
Press the button on the side of the camera and the
blue light should go away.
Wait 3 minutes for the WPS Mode to disable.
If the camera is plugged into a router, then change the
ethernet cord and change which router port you are plugged
into. If no change, then have customer check firewall
settings or MAC filtering on the router. If camera is not
plugged into a router, then it needs wireless information.

Customer Care
For fast online assistance, Live Chat with a customer care
agent on our website: www.protectamerica.com
1-800-951-5111
[e-mail]
Central Monitoring Station
1-877-274-0604
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